Laurel Bank Care Home

Main Street, Wilsden, Bradford BD15 0JR
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9.3 48 Reviews
  • Laurel Bank Care Home, Bradford
Laurel Bank Care Home can be found in Wilsden, Bradford and it provides individual quality care for the elderly including day care services, respite and dementia care.

The modern and spacious home features 63 single bedrooms with en-suite wet rooms. It also boasts five beautifully decorated lounges and dining rooms.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1200
  • Self-Funded Residential Dementia Care: £1200 – £1200
  • RESPITE Self-Funded Residential Care: £1200 – £1200
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1200

These prices are only a guideline, please contact Laurel Bank Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Sarah-Jayne Butler (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007
  • Last Refurbishment: 2020
  • Number of floors: 3

Room Information

  • Single Rooms (63)

Laurel Bank Care Home Reviews (48)

9.3

Laurel Bank Care Home has a Review Score of 9.3 (9.335) out of 10, based on 23 reviews in the last 2 years.
Over all time Laurel Bank Care Home has 48 reviews.

Overall Experience
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Date Published
  • 48
  • 8
  • 23
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Reviewer Connection to Laurel Bank Care Home
  • 20
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Total of 48, showing 41-48
Review from Jayne H (Daughter of Resident) published on 15 February 2021 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Excellent care. Sometimes short of staff. Difficult to contact via phone, sometimes presume due to staffing pressures. Suggest answer phone facilities to be installed.
Reply from Paulina Drzewiecka, Home Manager at Laurel Bank Care Home

Hi Jayne, thank you very much for taking the time to review our home. We appreciate your kind words and that you would recommend Laurel Bank. We will take your feedback on board and look to improve this in the future. Take care.

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Review from M J (Son of Resident) published on 4 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Laurel Bank Care Home is excellent in every respect.
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Review from Hannah J (Granddaughter of Resident) published on 3 December 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
I just want to say a big thank you to Laurel bank for looking after my Nan, who is doing a fantastic job and letting us keep in touch with face time and calls whenever we want.
And my grandad who has sadly passed away, they did an amazing job and we thank you so much for that.
Reply from Ben Byrne, Home Manager at Laurel Bank Care Home

Dear Hannah, thank you so much for taking the time to write this lovely review which I will share with the team. Your kind words are greatly appreciated by us, particularly at this difficult time. Thank you and take care.

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Review from David J (Son of Resident) published on 3 December 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very satisfied with the care shown at Laurel Bank with everything that is going on I think the home and the staff are marvellous.
Reply from Ben Byrne, Home Manager at Laurel Bank Care Home

Thank you ever so much for taking the time to review Laurel Bank. We are delighted to hear you're pleased with your experience so far and greatly appreciate your kind words which I will pass on to the team. Thanks and take care.

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Review from Arthur S (Son of Resident) published on 18 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mother finds staff are very friendly and go out of their way to help as did I from the very beginning of making contact. She also enjoys the food and can treat her room as home from home with her pictures and ornaments.
Reply from Norma Bruce, Administrator at Laurel Bank Care Home

Thank you for your comments it is very much appreciated. We are so pleased your Mum is happy with us.

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Review from Marilyn M (Daughter of Resident) published on 5 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum is very happy and well cared for. All the staff are friendly, helpful and caring.
They all do their very best to make Laurel Bank a safe homely home with a good selection of activities.
Reply from Norma Bruce, Administrator at Laurel Bank Care Home

Thank you for your review, Marilyn, it is very much appreciated. We are pleased that Mum is happy at Laurel Bank.

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Review from Galina H (Regular Volunteer) published on 9 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited Laurel Bank with my dog as a PAT volunteer (pets as therapy). On visiting I was welcomed by the lovely staff. The visit took me all over the home including residents rooms and the communal areas with the activity coordinator, also lovely. I can easily say that I was impressed by how the staff
knew each individual and their specific needs showing respect and dignity, the rooms were just like they would have been in their own homes. Finley (my PAT dog) and I will be visiting regularly to Laurel Bank to see the residents.
Reply from Norma Bruce, Administrator at Laurel Bank Care Home

Thank you for your review it was a pleasure to have your dog visit the home, it was a treat for the residents to be able to have contact with him. They all thoroughly enjoyed your visit. Looking forward to his next visit.

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Review from P D (Wife of Resident) published on 7 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband had a respite stay and i can't say enough about the care home. The care and respect shown, not only to him but to myself and our family and also visitors is brilliant!! All the staff are excellent and should be commended in there duties.
We would recommend the care home for anyone in need
of respite. Thank you.
Reply from Norma Bruce, Administrator at Laurel Bank Care Home

Thank you very much for your kind comments it is much appreciated and we will pass them onto the staff.

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Current Review Score: 9.3 (9.335)

Overview of Review Score

The Review Score of 9.3 (9.335) out of 10 for Laurel Bank Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.335 for Laurel Bank Care Home is calculated as follows: ( (141 Excellents x 5) + (105 Goods x 4) + (13 Satisfactorys x 3) + (2 Poors x 2) + (11 Very Poors x 1) ) ÷ 272 Ratings = 4.335
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Laurel Bank Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jan 2020

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (4)

Sarah-Jayne

Sarah-Jayne Butler

Job Title: Home Manager

Sarah-Jayne is the manager at Laurel Bank. Sarah-Jayne has experience in the management of care homes and is committed to providing high-quality service. She is also responsible for the smooth running of the care home and the happiness and well-being of our Residents.

Ann

Ann

Job Title: Head of Housekeeping Joined: 2018

Ann has worked at Laurel Bank since 2018 and has recently been promoted to Head of Housekeeping. Ann's kindness, compassion and teamwork are “contagious”!

Shanaz

Shanaz Bibi

Job Title: Senior Care Assistant

I started as a care assistant and now am a senior carer. Being a carer at Silverline is all about making a positive difference in someone's life. Making a real change to the lives of the people you care for and their community of friends and family. You are able to make a real difference in people's lives on a daily basis. It takes a special kind of person to fill the home with love compassion respect and dignity.


Person-centred care is our top priority as putting people first.

Kevin

Kevin

Job Title: Admin Joined: 2022

Kevin is our admin at Laurel Bank. He is a soft heart man. Kevin worked with us since 2022. He started as an activity coordinator and then began to show interest in our admin role. Kevin is a resilient and willing-to-learn person. He has a good sense of humour which makes him excellent as the first face you meet in our home.

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