Holly Bank Care Home

Manor Heath Road, Halifax HX3 0BG
9.8 41 Reviews
  • Holly Bank Care Home, Halifax

Care Provided by Holly Bank Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1400
  • Self-Funded Residential Dementia Care: £1400 – £1400
  • RESPITE Self-Funded Residential Care: £1400 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1400

Our weekly fee is is all inclusive and includes , hairdressing, chiropodist, nails and newspapers. (procurred by the home)


We do not accept respite care for less than 4 weeks

These prices are only a guideline, please contact Holly Bank Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • James and Reuben Ltd
  • Privately Owned

Person in Charge

  • Natalie Hirst (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 4

Room Information

  • Single Rooms (23)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (16)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Please call the home to arrange a visit either via zoom or in person

Parking

  • Car park on-site

Are you the Owner/Manager of Holly Bank Care Home? View your Advertising Options
9.8

Holly Bank Care Home has a Review Score of 9.8 (9.757) out of 10, based on 17 reviews in the last 2 years.
Over all time Holly Bank Care Home has 41 reviews.

Overall Experience
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Reviewer Connection to Holly Bank Care Home
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Review from John R (Son of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father had no experience of care homes and was very nervous about his first, but the the team at Holly Bank made his transition from his own home to their care so smooth. He is still there, and is very happy. Wonderful team and wonderful care home.
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Review from Lesley P (Daughter of Resident) published on 16 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has enjoyed living at Holly Bank since June '25, and I feel lucky to have found it. The team not only treats my mum like their family member, we're welcomed as part of the team too. In addition to being warm and safe (with lots of space and lovely decor), it is homely - buzzing with chat and
activity for those who enjoy it, and with quiet, peaceful areas too. The team manages the 24-hour medical, emotional and practical needs of residents with real professionalism, but much more than that, they do it with warmth, respect and a proper sense of fun. I thought mum would want to stay in her room, but she certainly doesn't. She is thriving on being with others and really enjoys dining together. It gave me such joy when she didn't want to chat with me because she was too busy 'having fun playing a ball game with my friends'. I gladly recommend Holly Bank.
Reply from Natalie Hirst, Registered Manager at Holly Bank Care HomeThank you so much for your kind and heartfelt review. We are truly grateful that you took the time to share your experience.
It is incredibly rewarding to hear that your mum is happy, settled, and thriving at Holly Bank. Knowing she feels part of a warm, lively, and supportive community - and that she is enjoying the company, activities, and shared dining - brings great joy to our whole team. Your recognition of the professionalism, warmth, and sense of fun shown by our staff means a great deal to us. We strive to create a home that meets residents' medical, emotional, and practical needs while also fostering friendship, laughter, and genuine connection. Thank you for trusting us with your mum's care and for recommending Holly Bank. We feel privileged to be part of her journey and to welcome you as part of our extended Holly Bank family.
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Review from A T (Relative of Resident) published on 16 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
HollyBank is run extremely well by Natalie & her team. Their many years of experience & high level of care are apparent. They take safety & security very seriously, which we feel is important.
They are friendly, professional and always welcoming. The majority of staff have been there a number of years
and go above & beyond.
The home is beautifully decorated, and comfortable. The food is always good too, another important factor.
Our relative went there on the recommendation by friend's, whose mum was there and is extremely happy.
It is the best choice by far in our opinion. My family are extremely grateful to HollyBank for their ongoing dedication and care.
I would go as far as to say the place is exemplary.
Thank you!
Reply from Natalie Hirst, Registered Manager at Holly Bank Care HomeThank you so much for taking the time to share such a thoughtful and generous review of Hollybank. Your kind words truly mean a great deal to our entire team. We take great pride in providing a safe, welcoming, and caring environment, and it is incredibly rewarding to know that this has been your experience. Hearing that you feel confident in the care, safety, and comfort of your relative reassures us that we are achieving what we set out to do. We are especially grateful for your recognition of our staff, many of whom have been with us for many years and are deeply committed to going above and beyond for our residents. Your comments about the home, the food, and the overall atmosphere are very much appreciated. Thank you for trusting Hollybank with the care of your loved one. We are truly grateful for your support and kind recommendation.
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Review from Stephen O (Son-in-law of Resident) published on 14 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really lovely welcoming care home, made Christmas so lovely for residents with nice decorations and wide range of activities plus lovely food/snacks, staff are just lovely so friendly, committed and constantly hard working, every member of the team takes good care of all residents an are a credit to
the home.
Reply from Natalie Hirst, Registered Manager at Holly Bank Care HomeThank you for your lovely feedback. We're so happy to hear that you're pleased with the care. It is truly rewarding to know our efforts make such a difference, I will be sure to pass the positive feedback onto the team.
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Review from Sally S (Daughter of Resident) published on 9 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum moved into Holly Bank last month. Natalie and the team are wonderful. They treat Mum and the other residents with so much love and respect. My sister and I visited many care homes before choosing Holly Bank and we knew straight away it was a special place.
I particularly like that Mum is always
downstairs with other residents and staff (and not alone in her room other than for sleeping at night).
I wouldn't hesitate in recommending Holly Bank to anyone wanting a 'family home' style setting for their loved ones. The care feels very personalised and has allowed my Mum to move into a new phase of life that may not have been wanted or planned, but one she is able to enjoy and where she feels safe and happy.
Reply from Natalie Hirst, manager at Holly Bank Care HomeThank you so much for your wonderful review and for sharing your experience with us. We are truly delighted to hear how well your mum has settled at Holly Bank.

Your kind words about the whole team mean so much. Providing care with love, dignity, and respect is at the heart of everything we do, and it is lovely to know this has been felt by both your mum and your family.

We're especially pleased to hear how much you value the homely, family-style environment and the time your mum spends socialising with other residents and staff. Creating a warm, inclusive atmosphere where no one feels alone is incredibly important to us.

Thank you for trusting us with your mum's care and for your recommendation. It is a privilege to support her in this new chapter of her life and to know she feels safe, happy, and at home .
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Review from Mary F (Daughter of Resident) published on 9 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Totally impressed by amazing support mum has received from all carers since she arrived at Holly Bank, staff are so kind, supportive and provide constant help to all, they definitely go above and beyond their duties to make residents comfortable and happy, despite demanding roles every member of the
team is always friendly and helpful.
Throughout Dec they provided an excellent range of entertainment and activities to get all residents involved, an ready to celebrate Christmas as one family, it's been lovely.
I would be happy to recommend HB to any family seeking care for a loved one, it's very reassuring to know Mum is safe 24/7 an so well looked after.
Reply from Natalie Hirst, Manager at Holly Bank Care HomeThank you so much for taking the time to leave such a kind and thoughtful review. It truly means a great deal to all of us at Holly Bank.

We are delighted to hear how well supported your mum has felt since joining us, and your lovely words about our carers kindness, dedication, and commitment will be shared with the whole team. Knowing that our residents feel safe, comfortable, and happy is exactly what we strive for every day.

Were also so pleased you enjoyed the activities and festive celebrations throughout December. Creating a warm, family-like atmosphere, especially at Christmas, is very important to us, and its wonderful to know this was felt and appreciated.

Thank you for your recommendation and trust in our team. It is a privilege to care for your mum, and we are grateful to be part of her journey with you.
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Review from T M (Daughter-in-law of Resident) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband and I placed my Mother In Law with Holly Bank as we felt that Holly Bank has a very caring and supportive team working there. We had looked at several homes within the area and Holly Bank was, to us, so much more than a Care Home. It felt so homely and such a beautiful building with comfortable,
well decorated rooms.
We found the staff to be very caring and supportive to our Mother and to us. They made the transition easy and our Mother was made to feel very welcome.
If you are thinking about this Home for your relative, do not hesitate, they are wonderful.
Thank you so very much to all the staff for their friendship and patience with both our mother and us.
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Review from I A (Son of Resident) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad had to go into care Christmas 2024 after leaving hospital he had a few months in a care home recommended by Calderdale and he deteriorated as they didn't have the staff to cope with his needs.
We were served notice and had to find another home that could cope with his dementia and lack of mobility
needs. Thankfully we found Holly Bank. The day we walked in to have a look around we were amazed by the standard of the building facilities and the room given to Dad it was 5 Star Hotel quality. More importantly than the building the staff are amazing they really do care for every resident and keep them engaged rather than leaving them alone in their rooms.
Dad has settled in very well he has had some ups and downs health wise but the staff have been amazing.
Highly recommend Holly Bank.
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Review from T B (Son of Resident) published on 7 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Holly Bank are a credit to the owners are friendly, positive and encouraging. We chose this care home to be close to family and the staff have been accommodating and cheerful with all our family when we visit. The rooms are lovely with TV's, tasteful decor and throughout the home there
is photographic artwork depicting Calderdale's finest architecture. En-suite bathrooms are safe and well organised with floor-level showers The beds are orthopedic beds and can be raised and lowered and fitted with aids to get in and out of bed. Safety of residents is prime with the option of pads to alert staff that residents have got up to use the en-suite and a regular nightly check is carried out.
My dad has enjoyed his food and endless cuppas and has regained enough strength to go home. He wanted to be able to go home and Holly Bank did everything they could to get him fit enough to leave. During his stay the family have felt confident that he is safe, happy and well-cared for.
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Review from L C (Son of Resident) published on 10 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent Residential Care Home, warm and friendly manager, staff and owner.
Before my parents arrived, their room had been thoroughly cleaned with new carpet, curtains, lamps, chairs and bedding.
On arrival we were greeted with flowers and a tray of tea
The home is extremely clean, nicely decorated
and maintained, located in a peaceful and tree lined neighborhood looking across Saville Park.
Staff are caring, friendly and professional.
My parents are well cared for with grooming and their appearance is well maintained.
Meals are appetizing and nutritious, my parents have gained weight!
Meals are eaten in a lovely dining room which boasts a bar!
Daily afternoon activity encourages residents to get involved with each other.
The manager is very responsive to any questions and concerns.
The owner is caring and endeavors to provide a very pleasant and cozy homed.
I and all my family highly recommend Holly Bank and greatly appreciate the care given to my parents.
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Review from Robin H (Son of Resident) published on 9 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother lived at the home for just over 2.5 years and experienced a great level of care. The staff were remarkably good to her health, mood and mobility improved almost immediately on moving there. I honestly believe that we would have lost her much sooner had she not experienced such wonderful care.
Mum
passed away in the home in March 2024 and her last days were handled with the utmost care, respect and love. We felt that she was really cared for by people who knew her and wanted the very best for her. It was a great comfort to her family that she was offered such excellent care which met her needs and respected her wishes.
Reply from DANIEL BEAUMONT, Nomindated Individual and Owner at Holly Bank Care HomeThank you for taking the time to review Holly Bank, we will pass your kind words onto the team, we are glad your happy with the care and support Mum needed, she will be missed by all our staff.
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Review from Susan P (Daughter of Resident) published on 4 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel ok, a nice calming and relaxing atmosphere here at Holly Bank Care Home. The staff are approachable, friendly and professional. My mum is settled and appears to be well looked after. The home is clean, fresh and looks nice.
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Review from Kathleen G (Daughter of Resident) published on 8 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Each time I visit Holly Bank to see Mum, I am met with fantastic, friendly staff who are genuinely happy to be working there and really do care for the residents. I am always blown away by the improvements the owner makes to the home. It really feels more like a boutique hotel than a care home with
the gorgeous improvements he has made. Due to the distance I have to travel (8 or 9 hours each way!) to see Mum, the staff are great at helping set up a video chat session with Mum once or twice a week and I can see Mum is comfortable, content and very well cared for by staff she knows, likes and trusts. Holly Bank is run efficiently by a very capable and personable manager who leads her staff very effectively from what I can see. It is very notable that very many of the staff have been at the home for many years and enjoy working there. Thank you to all of you amazing folk!
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Review from L B (Respite Resident) published on 16 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the home very caring, with friendly staff. The only thing that let it down was there were no plugs in the sink in the bathroom and no hot water.
Reply from Daniel Beaumont, Nomindated Individual and Owner at Holly Bank Care HomeThank you for your review your feedback is really important to us. We have had some issues with the boiler which has caused some hot water problems, it is scheduled to be fixed. Hopefully, this will l rectify the issue.
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Review from R S (Resident) published on 15 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the mid-day med excellent. The staff are caring, they do the job because they care! The dining room and lounges are lovely. Credit to the owner, he is very approachable.
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Review from D F (Resident) published on 12 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have spent 5 years here. My carers are without fault. My meals are very tasty and usually are given a choice. All the carers are very kind and helpful.
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Review from Louise B (Great-Niece of Resident) published on 30 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The lovely staff at Holly Bank have been caring for my aunt for the past eight years.
Sadly she died in the home in November 2023 at the age of 99, the staff couldn't have been more helpful, responsive and caring. They looked after my aunt and us so well in her last days, thank you.
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Review from Donna C (Friend of Resident) published on 16 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our lovely neighbour has been in Hollybank since January 2023 and she has been so well looked after and cared for.
The staff always go above and beyond to ensure the comfort and well-being of all residents.
Thank you.
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Review from N R (Daughter of Resident) published on 12 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A great start as my parent arrived yesterday for respite care. We were all made very welcome. She settled into the room and despite her huge anxiety at moving in she said she liked the room. All staff were very welcoming and we loved how my parent was given choices and made her own decisions. She had
a welcome bottle of sherry and a card and we left her feeling secure and reassured.
We feel we could ask anything without any concerns. Thank you for such a great start to her stay.
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Review from S B (Daughter of Resident) published on 28 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our dad moved into Holly Bank Care Home very recently and this was obviously an anxious time for us and our dad. However, everyone at the home have been so welcoming and thoughtful which is really helping our dad settle. Anything we have asked for has been sorted really quickly.
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Current Review Score: 9.8 (9.757)

Overview of Review Score

The Review Score of 9.8 (9.757) out of 10 for Holly Bank Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.832 for Holly Bank Care Home is calculated as follows: ( (170 Excellents x 5) + (30 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 202 Ratings = 4.832
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Holly Bank Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Nov 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Holly Bank Care Home

What types of Care is Holly Bank Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Holly Bank Care Home have?

There are 23 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Holly Bank Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Holly Bank Care Home to the centre of Halifax?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Holly Bank Care Home to verify any information. View our terms and conditions. Holly Bank Care Home has an Basic Service - more info.