
The staff and manager work together as an excellent team.Jill U(Daughter of Resident/Service User)

Mum and I like to call it a hotel for the elderly.Karen S(Daughter of Resident/Service User)


The staff and manager work together as an excellent team.Jill U(Daughter of Resident/Service User)

Mum and I like to call it a hotel for the elderly.Karen S(Daughter of Resident/Service User)


Holly Bank Care Home is a small residential care home situated within the Saville Park area of Halifax. Holly Bank is close to all local amenities, bus stops and shops, and is a 5 minute walk away from Calderdale Royal Infirmary. There is an easily accessible outdoor seating garden area, with Manor Heath Butterfly Park situated on the opposite side of the road.
Holly Bank's experienced staff team are here...
Care Provided by Holly Bank Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 25 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our weekly fee is is all inclusive and includes , hairdressing, chiropodist, nails and newspapers. (procurred by the home)
We do not accept respite care for less than 4 weeks
The price(s) shown are provided by the care home. Contact Holly Bank Care Home for full pricing details and T&Cs.
Contact Holly Bank Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- James and Reuben Ltd
- Private Owned
Person in charge
- Natalie Hirst (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 4
Room Information
- Single Rooms (23)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (23)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Please call the home to arrange a visit either via zoom or in person
Parking
- Car park on-site
Holly Bank Care Home Reviews (51)
Holly Bank Care Home has a Review Score of 10 (9.958) out of 10, based on 20 reviews in the last 2 years.
Over all time Holly Bank Care Home has 51 reviews.
Mum passed away in the home in March 2024 and her last days were handled with the utmost care, respect and love. We felt that she was really cared for by people who knew her and wanted the very best for her. It was a great comfort to her family that she was offered such excellent care which met her needs and respected her wishes.
Thank you for taking the time to review Holly Bank, we will pass your kind words onto the team, we are glad your happy with the care and support Mum needed, she will be missed by all our staff.
I feel ok, a nice calming and relaxing atmosphere here at Holly Bank Care Home. The staff are approachable, friendly and professional. My mum is settled and appears to be well looked after. The home is clean, fresh and looks nice.
Each time I visit Holly Bank to see Mum, I am met with fantastic, friendly staff who are genuinely happy to be working there and really do care for the residents. I am always blown away by the improvements the owner makes to the home. It really feels more like a boutique hotel than a care home with the gorgeous improvements he has made. Due to the distance I have to travel (8 or 9 hours each way!) to see Mum, the staff are great at helping set up a video chat session with Mum once or twice a week and I can see Mum is comfortable, content and very well cared for by staff she knows, likes and trusts. Holly Bank is run efficiently by a very capable and personable manager who leads her staff very effectively from what I can see. It is very notable that very many of the staff have been at the home for many years and enjoy working there. Thank you to all of you amazing folk!
I found the home very caring, with friendly staff. The only thing that let it down was there were no plugs in the sink in the bathroom and no hot water.
Thank you for your review your feedback is really important to us. We have had some issues with the boiler which has caused some hot water problems, it is scheduled to be fixed. Hopefully, this will l rectify the issue.
I find the mid-day med excellent. The staff are caring, they do the job because they care! The dining room and lounges are lovely. Credit to the owner, he is very approachable.
I have spent 5 years here. My carers are without fault. My meals are very tasty and usually are given a choice. All the carers are very kind and helpful.
Sadly she died in the home in November 2023 at the age of 99, the staff couldn't have been more helpful, responsive and caring. They looked after my aunt and us so well in her last days, thank you.
The staff always go above and beyond to ensure the comfort and well-being of all residents.
Thank you.
We feel we could ask anything without any concerns. Thank you for such a great start to her stay.
Our dad moved into Holly Bank Care Home very recently and this was obviously an anxious time for us and our dad. However, everyone at the home have been so welcoming and thoughtful which is really helping our dad settle. Anything we have asked for has been sorted really quickly.
After having a relative previously stay at Holly Bank Care Home we didn’t hesitate to seek a place for our friend. The home is immaculate and the staff are so kind, caring and considerate of the needs of the residents and very accommodating towards friends and relatives visiting the residents.
The home welcomed my cousin with open arms. They were caring and professional at the same time. Nothing was too much trouble. He was particularly demanding - due mainly to diminishing powers of understanding - but the home were not phased by it and handled him with love land kindness. I cannot praise the patience of the management and staff enough. A fantastic home from home with caring, knowledgeable and efficient staff. Thank you Holly Bank Care Home for all you do for your residents. You provide a happy and safe environment for them all.
We were made very welcome as we arrived and I was shown to Mum's room whilst she relaxed with a cup of tea. Her room was clean and freshly decorated with nice touches such as a reclining armchair and throws.
The rest of the home has been upgraded or in the process of being upgraded and is akin to a boutique hotel! Nothing is too much trouble for the requirements of the residents.
As I came to visit Mum, any member of staff who I hadn't met before came and introduced themselves, which I felt was a nice thing to do. Anytime I needed to speak to a member of staff or the management, there was never an issue and they were happy to answer any questions or resolve any issues.
Sadly Mum's health deteriorated rapidly but Holly Bank were happy to continue to care for her which they did with kindness and compassion until she passed away four days later. Thank you Holly Bank!
My dad has been at two other care homes prior to coming to Holly Bank, he truly feels likes he's at home and respected by the caring team. The staff are attentive to his needs and the management team have been fantastic at helping him settle in. I can’t not thank Holly Bank for giving us as a family peace of mind. My dad also was able to select the decoration for his bedroom including wallpaper.
The staff are well-trained, kind and efficient. I have had experience of this home for 12 years and most of the staff are still there from 12 years ago. The home is clean, well-furnished and up-to-date. The residents are clean and very well cared for. The food is also very good and there is always a choice. Residents’ rooms are light, clean and airy. Management and staff work well together and everyone knows their roles. I cannot recommend it highly enough.
I am a regular volunteer at Holly Bank. From the minute you walk in the door you can feel the homely atmosphere. All the staff are very welcoming and I can tell they are passionate about their jobs and caring for the residents. When I'm speaking to the residents they all say they are very happy at Holly Bank and feel very well cared for. The home is very clean and very well looked after. Really couldn't fault it and I'd be happy to put my own family in the home if ever needed
I find it difficult to give an opinion as we have not had unrestricted access due to Covid. There has been a lack in management information regarding keeping relatives informed. Regarding visiting times etc and a lack of resident information.
Thank you for taking the time to submit your review, we take our feedback very seriously. Our aim is to provide the best possible care to those we support. Obviously, covid was a very restrictive time for everyone, especially for care homes, we are sorry that you didn't have unrestricted access...
I find the staff very helpful and on good terms with them and are always very pleasant. My wife seems very settled and happy.
Always receive a very warm and friendly greeting from staff upon visiting my relative. Always clean and my relation always seems clean and well groomed and happy. Overall I am happy with the service.
Holly Bank staff are very good. My grandad can be challenging at times but they deal with this very patiently and professionally.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 September 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Holly Bank Care Home.
There are no upcoming events for Holly Bank Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Holly Bank Care Home.
Accreditations
There are no accreditations posted yet for Holly Bank Care Home.
Meet the Team (2)

Daniel has achieved his NVQ 2,3,4,5 and a level 5 diploma in Health and Social Care. He has over 25 years of experience in the Health Care sector, with 23 years as a CQC Registered Manager, with a Good rating in his previous post, and with a current inspection rating of Good at Holly Bank. Daniel is dedicated to ensuring that Holly Bank is not just a care home but somewhere that people can feel part of a family.

Natalie is our Registered Manager. She has achieved her NVQs 2, 3, 4, 5 Diploma in Health and Social Care and recently completed her level 7. She is also our Dedicated Medication Champion.
She has worked at Holly Bank for over 13 years, and worked her way through from care assistant, Team leader, and up to Deputy Manager. and now Registered Manager, Natalie knows every aspect of the role and oversees the running of the home on a day-to-day basis, ensuring our high standards of care and support are delivered. Natalie is very approachable and has a good, strong relationship with our local community teams and staff.
In her spare time, Natalie enjoys running and going to the Gym.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Holly Bank Care Home to verify any information. View our terms and conditions. Holly Bank Care Home has an Enhanced Service -more info.