Holly Bank Care Home

Manor Heath Road, Halifax HX3 0BG
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9.9 47 Reviews
  • Holly Bank Care Home, Halifax
Holly Bank Care Home is a small residential care home situated within the Saville Park area of Halifax. Holly Bank is close to all local amenities, bus stops and shops, and is a 5 minute walk away from Calderdale Royal Infirmary. There is an easily accessible outdoor seating garden area, with Manor Heath Butterfly Park situated on the opposite side of the road.

Holly Bank's experienced staff team are here ready to deliver person-centred care that respects your individual needs.

Holly Bank is dedicated to providing a warm and safe environment for all residents, Holly Bank is not just a care home but a family, with a 98% staff retention, with some staff having worked here for nearly 25 years! This is a great achievement and they are proud to say that agency staff are very rarely used.

Holly Bank looks forward to welcoming you!
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Care Provided by Holly Bank Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1400
  • Self-Funded Residential Dementia Care: £1400 – £1400
  • RESPITE Self-Funded Residential Care: £1400 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1400

Our weekly fee is is all inclusive and includes , hairdressing, chiropodist, nails and newspapers. (procurred by the home)


We do not accept respite care for less than 4 weeks

These prices are only a guideline, please contact Holly Bank Care Home to find out the exact price for your requirements.

Contact Holly Bank Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Holly Bank Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • James and Reuben Ltd
  • Privately Owned

Person in Charge

  • Natalie Hirst (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 4

Room Information

  • Single Rooms (23)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (16)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Please call the home to arrange a visit either via zoom or in person

Parking

  • Car park on-site

Holly Bank Care Home Reviews (47)

9.9

Holly Bank Care Home has a Review Score of 9.9 (9.851) out of 10, based on 18 reviews in the last 2 years.
Over all time Holly Bank Care Home has 47 reviews.

Overall Experience
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Date Published
  • 47
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Reviewer Connection to Holly Bank Care Home
  • 16
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  • 1
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Total of 47, showing 21-40
Review from R S (Resident) published on 15 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the mid-day med excellent. The staff are caring, they do the job because they care! The dining room and lounges are lovely. Credit to the owner, he is very approachable.
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Review from D F (Resident) published on 12 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have spent 5 years here. My carers are without fault. My meals are very tasty and usually are given a choice. All the carers are very kind and helpful.
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Review from Louise B (Great-Niece of Resident) published on 30 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The lovely staff at Holly Bank have been caring for my aunt for the past eight years.
Sadly she died in the home in November 2023 at the age of 99, the staff couldn't have been more helpful, responsive and caring. They looked after my aunt and us so well in her last days, thank you.
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Review from Donna C (Friend of Resident) published on 16 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our lovely neighbour has been in Hollybank since January 2023 and she has been so well looked after and cared for.
The staff always go above and beyond to ensure the comfort and well-being of all residents.
Thank you.
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Review from N R (Daughter of Resident) published on 12 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A great start as my parent arrived yesterday for respite care. We were all made very welcome. She settled into the room and despite her huge anxiety at moving in she said she liked the room. All staff were very welcoming and we loved how my parent was given choices and made her own decisions. She had
a welcome bottle of sherry and a card and we left her feeling secure and reassured.
We feel we could ask anything without any concerns. Thank you for such a great start to her stay.
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Review from S B (Daughter of Resident) published on 28 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our dad moved into Holly Bank Care Home very recently and this was obviously an anxious time for us and our dad. However, everyone at the home have been so welcoming and thoughtful which is really helping our dad settle. Anything we have asked for has been sorted really quickly.
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Review from E S (Next of Kin) published on 22 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
After having a relative previously stay at Holly Bank Care Home we didn’t hesitate to seek a place for our friend. The home is immaculate and the staff are so kind, caring and considerate of the needs of the residents and very accommodating towards friends and relatives visiting the residents.
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Review from Liz W (Power of Attorney of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home welcomed my cousin with open arms. They were caring and professional at the same time. Nothing was too much trouble. He was particularly demanding - due mainly to diminishing powers of understanding - but the home were not phased by it and handled him with love land kindness. I cannot praise
the patience of the management and staff enough. A fantastic home from home with caring, knowledgeable and efficient staff. Thank you Holly Bank Care Home for all you do for your residents. You provide a happy and safe environment for them all.
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Review from Michelle P (Daughter of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum had been in hospital following a series of falls and wasn't ready to be at home but didn't need to be in hospital.
We were made very welcome as we arrived and I was shown to Mum's room whilst she relaxed with a cup of tea. Her room was clean and freshly decorated with nice touches such as a reclining
armchair and throws.
The rest of the home has been upgraded or in the process of being upgraded and is akin to a boutique hotel! Nothing is too much trouble for the requirements of the residents.
As I came to visit Mum, any member of staff who I hadn't met before came and introduced themselves, which I felt was a nice thing to do. Anytime I needed to speak to a member of staff or the management, there was never an issue and they were happy to answer any questions or resolve any issues.
Sadly Mum's health deteriorated rapidly but Holly Bank were happy to continue to care for her which they did with kindness and compassion until she passed away four days later. Thank you Holly Bank!
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Review from P C (Daughter of Resident) published on 24 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been at two other care homes prior to coming to Holly Bank, he truly feels likes he's at home and respected by the caring team. The staff are attentive to his needs and the management team have been fantastic at helping him settle in. I can’t not thank Holly Bank for giving us as a family
peace of mind. My dad also was able to select the decoration for his bedroom including wallpaper.
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Review from G W (Nephew of Resident) published on 23 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are well-trained, kind and efficient. I have had experience of this home for 12 years and most of the staff are still there from 12 years ago. The home is clean, well-furnished and up-to-date. The residents are clean and very well cared for. The food is also very good and there is always a
choice. Residents’ rooms are light, clean and airy. Management and staff work well together and everyone knows their roles. I cannot recommend it highly enough.
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Review from A S (Regular Volunteer) published on 13 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am a regular volunteer at Holly Bank. From the minute you walk in the door you can feel the homely atmosphere. All the staff are very welcoming and I can tell they are passionate about their jobs and caring for the residents. When I'm speaking to the residents they all say they are very happy at Holly
Bank and feel very well cared for. The home is very clean and very well looked after. Really couldn't fault it and I'd be happy to put my own family in the home if ever needed
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Review from David I (Son of Resident) published on 13 January 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I find it difficult to give an opinion as we have not had unrestricted access due to Covid. There has been a lack in management information regarding keeping relatives informed. Regarding visiting times etc and a lack of resident information.
Reply from Daniel Beaumont, Owner/manager at Holly Bank Care HomeThank you for taking the time to submit your review, we take our feedback very seriously. Our aim is to provide the best possible care to those we support. Obviously, covid was a very restrictive time for everyone, especially for care homes, we are sorry that you didn't have unrestricted access within the home, unfortunately, this was something out of our hands, and we were following Public Health England Guidelines. Regarding keeping relatives informed of visiting times and guidelines, during the whole of covid we sent out emails and rang families, including your own which I have a record of. We also have a public and private Facebook page where we keep families informed of daily activities coordinated by our activity coordinator and staff, this was also the case during covid along with visiting times and any information we received from Public Health England. Regarding management, we don't have a record of any formal complaints made by yourself, would you be available for a call to discuss this in more detail?
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Review from Jack P (Husband of Resident) published on 3 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff very helpful and on good terms with them and are always very pleasant. My wife seems very settled and happy.
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Review from Avril C (Relative of Resident) published on 3 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always receive a very warm and friendly greeting from staff upon visiting my relative. Always clean and my relation always seems clean and well groomed and happy. Overall I am happy with the service.
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Review from Darren C (Grandson of Resident) published on 3 January 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Holly Bank staff are very good. My grandad can be challenging at times but they deal with this very patiently and professionally.
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Review from Margaret B (Niece of Resident) published on 21 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My auntie has been living at Holly Bank Care Home for seven years. She is disabled with Polio and is 98 years old. She can be a bit difficult at times but the staff have been fantastic with her. On the whole, she is happy and I am, for I know she is being well looked after.
Reply from Daniel Beaumont, Owner/manager at Holly Bank Care HomeThank you for your review, the home has recently employed our own activity coordinator so hopefully, we will improve within this area.
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Review from B H (Son of Resident) published on 21 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my dad moved into the home in October 2022. The management and staff have made the experience very welcoming. Dad's room is very spacious, but there was nowhere to put his books. We asked if he could have a bookcase and one was fitted to the wall within a couple of days. The TV in his room broke
and it was replaced the same day by the manager. The manager and another member of the staff always ask if everything is okay and help with any requests, very pleased with the situation.
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Review from Sharon R (Wife of Resident) published on 23 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband had a stroke in June 2020 and as a result, suffers from vascular dementia. This was a significant deterioration in his physical condition in September 2021 and he was hospitalised in November and December. As he continued to deteriorate he was admitted to care in February 2022. The care that
my husband has received in at Holly Bank has been first class. They have shown great concern for his physical and emotional well being (which has massively improved) and standard in realistic to all aspect of his care have been very high. The physical and material environment is excellent. Management and staff appear extremely kind and patient in their interactions with residents and visitors' queries or difficulties are addressed properly and sympathetically.
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Review from Margaret B (Daughter of Resident) published on 22 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has received excellent care since she was admitted to Holly Bank Care Home on the 30th July 2020. The staff are really good, also the management. They have done a marvellous job through the pandemic. Have nothing but praise from the ancillary staff through to the management.
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Current Review Score: 9.9 (9.851)

Overview of Review Score

The Review Score of 9.9 (9.851) out of 10 for Holly Bank Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.901 for Holly Bank Care Home is calculated as follows: ( (191 Excellents x 5) + (21 Goods x 4) ) ÷ 212 Ratings = 4.901
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for Holly Bank Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Sep 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Daniel

Daniel Beaumont

Job Title: Nominated Individual/Owner Joined: 2018

Daniel has achieved his NVQ 2,3,4,5 and a level 5 diploma in Health and Social Care. He has over 25 years of experience in the Health Care sector, with 23 years as a CQC Registered Manager, with a Good rating in his previous post, and with a current inspection rating of Good at Holly Bank. Daniel is dedicated to ensuring that Holly Bank is not just a care home but somewhere that people can feel part of a family.

Natalie

Natalie Hirst

Job Title: Registered Manager Joined: 2012

Natalie is our Registered Manager. She has achieved her NVQs 2, 3, 4, 5 Diploma in Health and Social Care and recently completed her level 7. She is also our Dedicated Medication Champion.


She has worked at Holly Bank for over 13 years, and worked her way through from care assistant, Team leader, and up to Deputy Manager. and now Registered Manager, Natalie knows every aspect of the role and oversees the running of the home on a day-to-day basis, ensuring our high standards of care and support are delivered. Natalie is very approachable and has a good, strong relationship with our local community teams and staff.


In her spare time, Natalie enjoys running and going to the Gym.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Holly Bank Care Home to verify any information. View our terms and conditions. Holly Bank Care Home has an Enhanced Service - more info.