
The staff and manager work together as an excellent team.Jill U(Daughter of Resident/Service User)

Mum and I like to call it a hotel for the elderly.Karen S(Daughter of Resident/Service User)


The staff and manager work together as an excellent team.Jill U(Daughter of Resident/Service User)

Mum and I like to call it a hotel for the elderly.Karen S(Daughter of Resident/Service User)


Holly Bank Care Home is a small residential care home situated within the Saville Park area of Halifax. Holly Bank is close to all local amenities, bus stops and shops, and is a 5 minute walk away from Calderdale Royal Infirmary. There is an easily accessible outdoor seating garden area, with Manor Heath Butterfly Park situated on the opposite side of the road.
Holly Bank's experienced staff team are here...
Care Provided by Holly Bank Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 25 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our weekly fee is is all inclusive and includes , hairdressing, chiropodist, nails and newspapers. (procurred by the home)
We do not accept respite care for less than 4 weeks
The price(s) shown are provided by the care home. Contact Holly Bank Care Home for full pricing details and T&Cs.
Contact Holly Bank Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- James and Reuben Ltd
- Private Owned
Person in charge
- Natalie Hirst (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 4
Room Information
- Single Rooms (23)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (23)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Please call the home to arrange a visit either via zoom or in person
Parking
- Car park on-site
Holly Bank Care Home Reviews (51)
Holly Bank Care Home has a Review Score of 10 (9.958) out of 10, based on 20 reviews in the last 2 years.
Over all time Holly Bank Care Home has 51 reviews.
My auntie has been living at Holly Bank Care Home for seven years. She is disabled with Polio and is 98 years old. She can be a bit difficult at times but the staff have been fantastic with her. On the whole, she is happy and I am, for I know she is being well looked after.
Thank you for your review, the home has recently employed our own activity coordinator so hopefully, we will improve within this area.
Since my dad moved into the home in October 2022. The management and staff have made the experience very welcoming. Dad's room is very spacious, but there was nowhere to put his books. We asked if he could have a bookcase and one was fitted to the wall within a couple of days. The TV in his room broke and it was replaced the same day by the manager. The manager and another member of the staff always ask if everything is okay and help with any requests, very pleased with the situation.
My husband had a stroke in June 2020 and as a result, suffers from vascular dementia. This was a significant deterioration in his physical condition in September 2021 and he was hospitalised in November and December. As he continued to deteriorate he was admitted to care in February 2022. The care that my husband has received in at Holly Bank has been first class. They have shown great concern for his physical and emotional well being (which has massively improved) and standard in realistic to all aspect of his care have been very high. The physical and material environment is excellent. Management and staff appear extremely kind and patient in their interactions with residents and visitors' queries or difficulties are addressed properly and sympathetically.
My mother has received excellent care since she was admitted to Holly Bank Care Home on the 30th July 2020. The staff are really good, also the management. They have done a marvellous job through the pandemic. Have nothing but praise from the ancillary staff through to the management.
The manager did everything he could to admit Dad to be with my mother for her last days, for which I was very grateful.
During the blight of Covid staff worked well to keep everyone safe and carefully followed regulations. During that period much hard work was also put into improvements i.e. a new kitchen, lovely outdoor patio, seating, flower baskets etc.
The staff and manager work together as an excellent team. They are kind, caring and compassionate and have a sense of humour. Their patience, respect and calm professionalism towards both my father and myself are exemplary.
We are very appreciative of their care and support in these stressful times.
During Covid, it was hard not being able to visit but the staff did video calls, texts and photos to make sure you kept up-to-date. The staff made sure that the residents were kept entertained and kept busy with parties and activities.
The management team are fantastic they are very approachable and nothing is too much.
The rooms are immaculate and are regularly maintained.
I can't thank Holly Bank enough for letting me be part of the Family.
After Mum was in and out of hospital, it was decided that she would benefit from being cared for by Holly Bank and it was the best decision we made. Mum thrives in there. We have the best of both worlds as I know she’s safe and being well cared for and that’s peace of mind for myself plus I can see her whenever I want and she often comes to my house regularly too. The staff are lovely and friendly. Would highly recommend Hollyban. Mum and I like to call it a hotel for the elderly.
The staff at Holly Bank gave our grandpa the best possible care in his final years. He really enjoyed his time there and the staff became friends with him, constantly going above and beyond to provide him with care and companionship so he was never lonely. We will be forever indebted to the home for making our grandpa so content and comfortable before he sadly passed away from old age in 2020.
The carers are amazing, having visited twice a week for almost 5 years they are like family to me. It's clear that the staff feel valued by the manager, a feeling that is clearly reciprocated.
During 2020 the Manager and his team worked tirelessly and with great success to keep the home Covid free.
Sadly my Mum passed away, from old age, in Dec 2020. The Manager and his team treated my Mum, and me, with the utmost care and respect throughout this difficult time.
Finding a place for mum at Holly Bank is one of the best decisions I ever made.
Holly Bank have been fantastic throughout the whole situation of Covid. They have ensured the safety of all the residents. The staff are amazing, they have sacrificed seeing their own families to keep ours safe. I can't praise them enough.
As a family, we cannot praise the team at Holly Bank highly enough for looking after my mother for 5 years until she passed away in December 2020 aged 91. Mum found mobility very difficult and had mild dementia. The team always dealt with those issues with total dignity, respect and patience. Mum had a very spacious and comfortable room, such that she was able to bring furniture from home and make the surroundings very familiar. The home always made sure that the residents socialised as much as possible and provided regular activities and entertainment. When family members visited every week, we were always made very welcome, and the team always made sure they had time to chat with us. The management team have been extremely proactive in dealing with the requirements for Covid 19 and often making decisions for the resident's security and welfare in advance of the official government guidelines. Holly Bank is a caring, care home and not an institution. I would highly recommend to anyone.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 September 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Holly Bank Care Home.
There are no upcoming events for Holly Bank Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Holly Bank Care Home.
Accreditations
There are no accreditations posted yet for Holly Bank Care Home.
Meet the Team (2)

Daniel has achieved his NVQ 2,3,4,5 and a level 5 diploma in Health and Social Care. He has over 25 years of experience in the Health Care sector, with 23 years as a CQC Registered Manager, with a Good rating in his previous post, and with a current inspection rating of Good at Holly Bank. Daniel is dedicated to ensuring that Holly Bank is not just a care home but somewhere that people can feel part of a family.

Natalie is our Registered Manager. She has achieved her NVQs 2, 3, 4, 5 Diploma in Health and Social Care and recently completed her level 7. She is also our Dedicated Medication Champion.
She has worked at Holly Bank for over 13 years, and worked her way through from care assistant, Team leader, and up to Deputy Manager. and now Registered Manager, Natalie knows every aspect of the role and oversees the running of the home on a day-to-day basis, ensuring our high standards of care and support are delivered. Natalie is very approachable and has a good, strong relationship with our local community teams and staff.
In her spare time, Natalie enjoys running and going to the Gym.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Holly Bank Care Home to verify any information. View our terms and conditions. Holly Bank Care Home has an Enhanced Service -more info.