Eden Court Care Home

200 Pellon Lane, Halifax HX1 5RD
9.6 61 Reviews
  • Eden Court Care Home, Halifax
Eden Court Care Home is ideally located on the edge of Halifax and is easily accessible to the City Centre by public or private transport. Eden Court Care Home is 2 miles from Halifax bus station. Eden Court Care Home is close to local shops with a bus stop outside the home, making it easily accessible for visitors to pop in for a chat.

The care team offers 24-hour residential dementia care where they support residents to maintain their independence and encourage social activity. They also provide respite care to give family or friends a well-earned break. In the Oak (Brackn bed) View building, they provide nursing care and intermediate care as alternative to a hospital stay.

Eden Court Care Home is registered with the Care Quality Commission (CQC) to provide accommodation for up to 100 people who require nursing or personal care. The centre offers residential care for people who are living with dementia or a mental health condition. The Home is also registered to provide diagnostic and screening procedures, and can undertake the treatment of disease, disorder, or injury.

There are also two units under refurbishments, which will be commissioned soon – Cedar and Pine. Then this will make maximum capacity of 100 beds care home.

Short-term respite care is also available to give family or friends a well-earned break as well as specialist nursing care.

Care Provided by Eden Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 100 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £954 – £954
  • Self-Funded Residential Dementia Care: £1150 – £1150
  • Self-Funded Nursing Care: £1250 – £1250
  • Self-Funded Nursing Dementia Care: £2000 – £2000
  • RESPITE Self-Funded Residential Care: £1200 – £1200
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1200
  • RESPITE Self-Funded Nursing Care: £1250 – £1250
  • RESPITE Self-Funded Nursing Dementia Care: £2000 – £2000

Please speak to the manager decisions will be made after the preassessment is being completed. All information about the fees structure will be discussed directly with the manager.

These prices are only a guideline, please contact Eden Court Care Home to find out the exact price for your requirements.

Contact Eden Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Eden Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Radiance Care Ltd
  • Privately Owned

Person in Charge

  • Sadie Suthern (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2006
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (100)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (100)

Visiting

  • Visitors welcomed at all times during the office hours.
    Resident's families can visit them at any time, however the home have a protected meal time policy in place, If visitors would like to be with their family member during meal times, please inform the office so the home can make necessary requirements.

Parking

  • Parking facility available on site, CCTV in Place - Park at owners risk

9.6

Eden Court Care Home has a Review Score of 9.6 (9.631) out of 10, based on 24 reviews in the last 2 years.
Over all time Eden Court Care Home has 61 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Eden Court Care Home
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Total of 61, showing 21-40
Review from Yvonne M (Niece of Resident) published on 4 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have no problems with the level of care given, if I had a problem I speak to the nurse in charge/next in charge and we sort it out.
Reply from Yousuf Kutty, Director at Eden Court Care HomeThank you so much for your review. Hopefully the meeting with you following the discussion we had will clearly display your thoughts about further development in IMC unit
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Review from L G (Daughter-in-law of Resident) published on 11 March 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father-in-law has settled well. He was understandably unsettled at first and scared, he wasn’t walking when he arrived after a stay in hospital. As a family, we have visited regularly. We have given staff advice on his history and his likes/dislikes. Staff have always been polite and listened.


My

father-in-law has progressed and is now back feeding himself more often and walking around independently. The staff have promoted this. On my visits, he will often go to the toilet with guidance, and now he is doing this regularly with staff, this wasn’t the case when he first arrived at the home. It’s great to see him more settled. I was fully aware that it would take time for him to settle in a new environment, and for both him and the staff to get to know each other.


There were times that I have felt some of his personal care was missed, such as not wearing socks, not having deodorant on and not having his teeth in. These needs are now being met and staff have been responsive to our requests. We fully accept as a family that at times dementia clients can be more challenging and some needs cannot be met.


I am pleased to see more activities for the residents. I think this is needed for this resident group. I can certainly see how the residents are benefitting from the improvements that are being made by the new management team.


I would also like to know all the staff better, perhaps name badges? It would be helpful to visitors and would give a more personal approach.


As a family, we have been able to visit whenever we like which we are most grateful for.

Reply from Yousuf Kutty, Director at Eden Court Care HomeWe're pleased to hear that he has settled well and that you've noticed significant progress in his mobility and independence. It's heartening to know that our staff's dedication and support have played a key role in his improvement, and we appreciate your recognition of their efforts. We value importance of personalized care, and we apologize for any instances where his personal needs were initially overlooked. Your feedback regarding activities for residents is valued, and we're committed to continuously improving our programs to enhance the well-being of all residents. We're delighted that you've noticed the positive impact of these improvements. Name badges have been ordered earlier, temp NB in place. Thank you once again for your feedback and for entrusting us with the care of your father-in-law. We look forward to continuing to provide excellent care and service. Warm regards, Eden Care Home Management
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Review from Sandra S (Resident) published on 11 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was in Eden Court in Feb 2024, the staff were very good, nothing was too much for them and the physios were brilliant. The care I received was very good, the exercises the physios gave me I am doing now I'm home and they have helped me a lot, thank you, everyone was lovely.
Reply from Yousuf Kutty, Director at Eden Court Care HomeThank you for sharing your positive experience at Eden Court. We're delighted to hear that you found our staff attentive and caring. It's wonderful that the physiotherapy had a positive impact, and we're glad the exercises are benefiting you at home. Your kind words mean a lot, and we appreciate your acknowledgement of our team's efforts. Wishing you continued well-being. Best regards, Eden Court Management.
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Review from Angela T (Daughter of Resident) published on 4 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very good.
They take care of Mum very well.
Mum seems very happy.
All the staff are great and I’m pleased with the care that my mum is receiving at the care home. We are able to visit Mum whenever we want which is great.
Reply from Yousuf Kutty, Director at Eden Court Care HomeThank you for your kind words and positive feedback. We're delighted to hear that your mum is well taken care of and happy in our care home. Our dedicated staff is committed to providing excellent care, and we're pleased that you are satisfied with the service. You are always welcome to visit your mum, and we appreciate your trust in us. Best regards, Eden Court Care Home Management.
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Review from Simon W (Son of Resident) published on 9 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Brackenbed gave us a warm welcome and encouraged us to approach them with any questions we had regarding my father’s care during his rehabilitation.
The level of care given to my father exceeded our expectations and was delivered by a very friendly attentive team of staff, many of whom
had worked at Brackenbed for a long time. We appreciated the continuity of care that the established team was able to provide.
Communication between the staff and family was excellent at every stage of my father’s stay.
I would not hesitate to recommend Brackenbed to others.
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Review from Stanislav M (Son of Resident) published on 26 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to everyone at Bracken Bed View. My mum spent five weeks at Bracken Bed View after being released from hospital. Unable to move after knee replacement, with great help and support from carers and staff at Bracken Bed View she could leave and come home. My mum has only good things to say about
Bracken Bed View, she has been well looked after, the place is clean and well-maintained and all the staff are friendly and helpful and work incredibly hard.
Reply from Yousuf Kutty, Regional Director at Eden Court Care HomeWe are delighted to hear about your positive experience at Eden Court Care Home, formerly known as Pellon Care Cntre, Bracken Bed View. Providing exceptional care and support to our residents is our top priority, and we are thrilled that your mum felt well looked after during her stay. Our dedicated team work tirelessly to maintain a clean and welcoming environment while ensuring residents receive the assistance they need. Thank you for your kind words and for entrusting us with your loved one's care.
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Review from D C (Respite Resident) published on 21 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care, helpful staff and very friendly. If it was not for these helpful staff I do not think I would still be here and alive. I had given up hope of recovery before moving into Bracken Bed View. Excellent staff in all ways.
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Review from F C W (Friend of Resident) published on 29 June 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
I was shocked at the shabby, smelly condition of the Intermediate Care facility. The rooms were dark and dingy; the carpets were tired and not fit for purpose. There was a distinct lack of care for patients with particular dietary needs. The outdoor seating area was unkempt and not safe to use. The
attitude of staff was lacklustre and clearly morale was low.
The signing in record book was full and when additional pages were requested the response was to write on the cardboard backing, very unprofessional and did not fill me with confidence.
Reply from Katie Barnett, Marketing Executive at Eden Court Care HomeThank you for taking the time to leave us your feedback. We are very sorry to hear of the concerns that you have raised. I am pleased to update that the intermediate care unit has recently been redecorated. The unit has a regular cleaning schedule in place, which is audited and monitored. It is clear from this that frequent cleaning is completed. To ensure any issues are picked up promptly, feedback is also sought from all patients during their stay to gather feedback on hygiene, communication, food and so on. If you would like to raise further comments or feedback, please get in touch with the Home Manager in the first instance or additional contact information can be found in our feedback and complaints document here: https://www.fshc.co.uk/feedback-complaints/
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Review from Julie G (Daughter of Resident) published on 25 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was in Bracken Bed and really enjoyed his stay. Staff were extremely kind, nothing was too much trouble and, in my dad's words, he had more care in 24 hours than 3 and a half weeks in hospital. Well done to all staff and management.
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Review from Jane A (Friend of Resident) published on 23 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When we leave from our visit, we are happy knowing that our loved ones are cared for in every way.
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Review from Christine D (Sister of Resident) published on 23 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find my sister is well cared for. The staff are very good and always there to help me if needed.
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Review from Gail M (Friend of Resident) published on 14 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Me and my husband visit a friend every two weeks and everything is excellent.
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Review from Tracey B (Daughter of Resident) published on 16 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since visiting has been allowed to start the staff have been very helpful and accommodating, with myself and all the family especially my Dad to start seeing Mum again.
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Review from C H (Daughter-in-law of Resident) published on 2 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since we have been allowed to visit my mum-in-law, the staff have been extremely helpful in facilitating this and making it as straightforward as possible. Prior to being able to visit, they were able to facilitate Facetime calls which has been a godsend for my father-in-law. It is clear that my mum-in-law
is loved and well looked after and has a good relationship with her carers.
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Review from M W (Daughter of Resident) published on 21 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Happy with everything.
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Review from R M (Resident) published on 21 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a recent hip replacement, I was put on the right path to recovery. Any problems, be it physical or mental, I was put on the right path and home with a care package.
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Review from Martin B (Son of Resident) published on 14 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Not see Mum for six weeks and not seen much of the home in the past 18-months due to Covid. This recipe is based on what little I've seen this visit. No major concerns over Mothers care.
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Review from P O (Wife of Resident) published on 7 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been a resident for 3 years, he has had excellent care, his privacy and dignity has always been maintained.
Myself and my family have always been kept informed of any development or changes in my husbands care or any concerns they have. Liaising with GP, district nurses and social workers
if necessary and informing me of the outcomes.
My husband has always received caring professional care.
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Review from M O (Sister of Resident) published on 30 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Resident always appears well cared for. Staff helpful and courteous. It feels as if family is welcomed and important each time I visit.
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Review from Karen Q (Daughter of Resident) published on 28 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to everyone at Bracken Bed View. My mum spent 3 weeks in Bracken Bed View after being released from hospital. She had very little mobility at the time and within 3 weeks with lots of help and support from the carers and staff at Bracken Bed View and a strong desire to be back in her own home
she was able to leave and return home. My mum has only good things to say about Bracken Bed View, she was well looked after the place is clean and well kept and all the staff are friendly and helpful and work incredibly hard to attend to everyone's needs. On the day of her release, she was brought home by two carers who were very thorough in making sure she was mobile enough to be at home alone and she is very pleased to be back in her own home.
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Current Review Score: 9.6 (9.631)

Overview of Review Score

The Review Score of 9.6 (9.631) out of 10 for Eden Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.631 for Eden Court Care Home is calculated as follows: ( (185 Excellents x 5) + (69 Goods x 4) + (12 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 268 Ratings = 4.631
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Eden Court Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 100 registered maximum number of service users is 20, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Feb 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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