Eden Court Care Home

200 Pellon Lane, Halifax HX1 5RD
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9.7 55 Reviews
  • Eden Court Care Home, Halifax
Eden Court Care Home is ideally located on the edge of Halifax and is easily accessible to the City Centre by public or private transport. Eden Court Care Home is 2 miles from Halifax bus station. Eden Court Care Home is close to local shops with a bus stop outside the home, making it easily accessible for visitors to pop in for a chat.

The care team offers 24-hour residential dementia care where they support residents to maintain their independence and encourage social activity. They also provide respite care to give family or friends a well-earned break. In the Oak (Brackn bed) View building, they provide nursing care and intermediate care as alternative to a hospital stay.

Eden Court Care Home is registered with the Care Quality Commission (CQC) to provide accommodation for up to 100 people who require nursing or personal care. The centre offers residential care for people who are living with dementia or a mental health condition. The Home is also registered to provide diagnostic and screening procedures, and can undertake the treatment of disease, disorder, or injury.

There are also two units under refurbishments, which will be commissioned soon – Cedar and Pine. Then this will make maximum capacity of 100 beds care home.

Short-term respite care is also available to give family or friends a well-earned break as well as specialist nursing care.
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Care Provided by Eden Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 100 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Please speak to the manager decisions will be made after the preassessment is being completed. All information about the fees structure will be discussed directly with the manager.

Contact Eden Court Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Eden Court Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Owner

  • Radiance Care Ltd

Person in charge

  • Sadie Suthern (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Local authority, NHS, Private, ICB, It is not operational policy to accept unplanned (or “emergency”) admissions to the Home. All enquiries for admission are coordinated by the Manager – who will undertake a preadmission assessment prior to any person being admitted to Eden court Care home. The purpose of the preadmission assessment is to assess a person’s care needs and establish whether the Home can provide the level of care and support necessary to meet the person’s needs.
  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2006
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (100)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (100)

Visiting

  • Visitors welcomed at all times during the office hours.
    Resident's families can visit them at any time, however the home have a protected meal time policy in place, If visitors would like to be with their family member during meal times, please inform the office so the home can make necessary requirements.

Parking

  • Parking facility available on site, CCTV in Place - Park at owners risk

Eden Court Care Home Reviews (55)

9.7

Eden Court Care Home has a Review Score of 9.7 (9.707) out of 10, based on 20 reviews in the last 2 years.
Over all time Eden Court Care Home has 55 reviews.

Overall Experience
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  • 20
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Date Published
  • 55
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  • 20
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Reviewer Connection to Eden Court Care Home
  • 19
  • 10
  • 4
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Total of 55, showing 21-40
Review from D C (Respite Resident) published on 21 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care, helpful staff and very friendly. If it was not for these helpful staff I do not think I would still be here and alive. I had given up hope of recovery before moving into Bracken Bed View. Excellent staff in all ways.
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Review from F C W (Friend of Resident) published on 29 June 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
I was shocked at the shabby, smelly condition of the Intermediate Care facility. The rooms were dark and dingy; the carpets were tired and not fit for purpose. There was a distinct lack of care for patients with particular dietary needs. The outdoor seating area was unkempt and not safe to use. The
attitude of staff was lacklustre and clearly morale was low.
The signing in record book was full and when additional pages were requested the response was to write on the cardboard backing, very unprofessional and did not fill me with confidence.
Reply from Katie Barnett, Marketing Executive at Eden Court Care Home

Thank you for taking the time to leave us your feedback. We are very sorry to hear of the concerns that you have raised. I am pleased to update that the intermediate care unit has recently been redecorated. The unit has a regular cleaning schedule in place, which is audited and monitored. It is clear from this that frequent cleaning is completed. To ensure any issues are picked up promptly, feedback is also sought from all patients during their stay to gather feedback on hygiene, communication, food and so on. If you would like to raise further comments or feedback, please get in touch with the Home Manager in the first instance or additional contact information can be found in our feedback and complaints document here: https://www.fshc.co.uk/feedback-complaints/

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Review from Julie G (Daughter of Resident) published on 25 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was in Bracken Bed and really enjoyed his stay. Staff were extremely kind, nothing was too much trouble and, in my dad's words, he had more care in 24 hours than 3 and a half weeks in hospital. Well done to all staff and management.
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Review from Jane A (Friend of Resident) published on 23 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When we leave from our visit, we are happy knowing that our loved ones are cared for in every way.
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Review from Christine D (Sister of Resident) published on 23 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find my sister is well cared for. The staff are very good and always there to help me if needed.
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Review from Gail M (Friend of Resident) published on 14 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Me and my husband visit a friend every two weeks and everything is excellent.
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Review from Tracey B (Daughter of Resident) published on 16 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since visiting has been allowed to start the staff have been very helpful and accommodating, with myself and all the family especially my Dad to start seeing Mum again.
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Review from C H (Daughter-in-law of Resident) published on 2 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since we have been allowed to visit my mum-in-law, the staff have been extremely helpful in facilitating this and making it as straightforward as possible. Prior to being able to visit, they were able to facilitate Facetime calls which has been a godsend for my father-in-law. It is clear that my mum-in-law
is loved and well looked after and has a good relationship with her carers.
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Review from M W (Daughter of Resident) published on 21 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Happy with everything.
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Review from R M (Resident) published on 21 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a recent hip replacement, I was put on the right path to recovery. Any problems, be it physical or mental, I was put on the right path and home with a care package.
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Review from Martin B (Son of Resident) published on 14 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Not see Mum for six weeks and not seen much of the home in the past 18-months due to Covid. This recipe is based on what little I've seen this visit. No major concerns over Mothers care.
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Review from P O (Wife of Resident) published on 7 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been a resident for 3 years, he has had excellent care, his privacy and dignity has always been maintained.
Myself and my family have always been kept informed of any development or changes in my husbands care or any concerns they have. Liaising with GP, district nurses and social workers
if necessary and informing me of the outcomes.
My husband has always received caring professional care.
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Review from M O (Sister of Resident) published on 30 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Resident always appears well cared for. Staff helpful and courteous. It feels as if family is welcomed and important each time I visit.
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Review from Karen Q (Daughter of Resident) published on 28 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to everyone at Bracken Bed View. My mum spent 3 weeks in Bracken Bed View after being released from hospital. She had very little mobility at the time and within 3 weeks with lots of help and support from the carers and staff at Bracken Bed View and a strong desire to be back in her own home
she was able to leave and return home. My mum has only good things to say about Bracken Bed View, she was well looked after the place is clean and well kept and all the staff are friendly and helpful and work incredibly hard to attend to everyone's needs. On the day of her release, she was brought home by two carers who were very thorough in making sure she was mobile enough to be at home alone and she is very pleased to be back in her own home.
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Review from Gillian R (Daughter of Resident) published on 22 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has just spent a week at Pellon Care Centre, so my mum, who is his full-time carer could have a rest. We did not go inside, except for the reception area for drop off and pick up, so my impression is purely based upon the people we engaged with. The Business Development Manager organised my dad's
stay and phoned multiple times. She is very likeable, showed understanding of my parent's situation and has been completely competent and reliable throughout, phoning after my dad's stay to find out how he was. Another staff member came to my mum and dad's house, prior to his respite. She was very caring and reassuring, answering all the questions we had with patience and empathy. They came to meet us when my dad went into respite and phoned afterwards with some follow up questions, about my dad's preferences and capabilities. She demonstrated genuine consideration for his welfare.
Reply from Fiona Adamson, Business Development Manager at Eden Court Care Home

Thank you for your feedback on your dad's stay Gillian. We really appreciate you taking the time. We're so pleased that your dad had a great stay with us! We would love to see him again at some point in the future and as we are now able to accept visitors into the home, we can introduce you to our team. Best wishes from us all at Pellon.

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Review from A W (Son of Resident) published on 24 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Father was diagnosed with a chest infection and very poorly with end of life care the next step. Due to the professional and caring nature of the staff, he is now sitting up eating and drinking again. This is all down to the staff and many thanks.
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Review from R H (Daughter of Resident) published on 19 August 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Caring towards my dad. Always phone with any changes.
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Review from S B (Daughter of Resident) published on 6 August 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident at Pellon Care Centre since 2014. The staff are very cheerful and welcoming towards my visits and have kept me well informed during this lockdown period when I have not been able to visit because of my own circumstances. My mother appears happy and comfortable.
Reply from Olivia Shields, Marketing Assistant at Eden Court Care Home

Thank you for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive and look forward to seeing you again soon. Take care.

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Review from I H (Son of Resident) published on 31 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home, like many others, clearly has some issues to contend with. It is important to appreciate there has been almost no personal/direct contact with the home since March 2020.
At that point, and our experience since tells of a team of carers who are dedicated to the residents and their wider family.
My dealings with management were open, honest and displayed a clear mindedness. The activities coordinator has been superb, facilitating Facetime.
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Review from S J T (Daughter of Resident) published on 8 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following a turbulent period earlier in 2019, it is lovely to see that the 'old' Pellon is back. The new management team have obviously made a huge difference, and once again we have every faith in the care and compassion afforded to our relative. The Christmas activities were very well executed, with
a lot of support from families and staff, and it is a shame that there never seems to be much of the social aspect reported on the care provider's website.
We have every confidence that the care, support and comfort we expect for our loved ones will be fulfilled. Meals seem to be varied and very well presented, and the staff are wonderful with all residents.
Keep up the good work Pellon.
Reply from Olivia Shields, Marketing Assistant at Eden Court Care Home

Thank you, Sandra, for your comments about your recent experience at Pellon Care Centre. Our residents’ well-being is our main priority and it is great to hear that you are so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.

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Current Review Score: 9.7 (9.707)

Overview of Review Score

The Review Score of 9.7 (9.707) out of 10 for Eden Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.707 for Eden Court Care Home is calculated as follows: ( (174 Excellents x 5) + (38 Goods x 4) + (11 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 225 Ratings = 4.707
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Eden Court Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 100 registered maximum number of service users is 20, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Feb 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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