Abbey Care Village

90 Abbey Road, Fartown, Huddersfield HD2 1BB
Review Us
9.7 29 Reviews
  • Abbey Care Village, Huddersfield
Located in a residential area of Fartown in Huddersfield, Abbey Place Care Home & Dementia Village delivers high quality residential care for adults over the age of 60.

The home has 78 bedrooms in total, all with en suite facilities and modern but homely décor. Across the home you'll find spacious living areas, an on-site hair salon and a coffee shop where residents socialise with others living in the home or enjoy welcome visits with their loved ones. There is also a large dining space where residents enjoy varied and delicious meals all prepared by the in-house kitchen team.

The team at Abbey Place Care Home & Dementia Village focus on developing a sense of community across the home, ensuring residents feel involved in daily life and have a range of things to look forward to, including trips out, activities, and in house entertainment.

Care Provided

Type of Service

    Residential Home
  • For a maximum of 78 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room

Good to Know

Group/Owner

Person in charge

  • Sophie Creighton (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (78)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors welcome at anytime, although please if possible try and avoid meal times unless your coming to have a meal with your loved one.

Parking

  • Private car park for the use of visitors and staff

Total of 29, showing 1-20
9.7

Abbey Care Village has a Review Score of 9.7 (9.744) out of 10, based on 17 reviews in the last 2 years. Over all time Abbey Care Village has 29 reviews.

Overall Experience

  • 25
  • 3
  • 0
  • 0
  • 1

Date Published

29
5
13
17
12
Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident for nearly 3 years as it became unsafe for him to stay at home. He is really settled and loved. He has favourites in the care staff, all are good.

Reply from Faye Callan, Care Home Support Team at Abbey Care Village

Thank you for your kind words, we will share your comments with the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law has been a resident for nearly 3 years. He seems very settled and has warmed to most of the staff.

Reply from Andrew Wood, Director at Abbey Care Village

Thank you for your kind words this will be passed onto the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Overall Impressions are good but with certain caveats. Kitchens need to be opened up! Meals prepared on site. Not-pre-cooked ready meals. Regular health checks for residents are carried out, "face-to-face" examinations cannot be made via a computer screen. In respect of value, unable to express any
opinion, having no information on this subject. Room is a bit too small, more space would be welcome. Nursing staff are professional, empathetic and obliging.

Reply from Andrew Wood, Director at Abbey Care Village

Thank you for your review and we will pass this feedback onto the team. To address a few points raised the home does not use ready meals. Feedback on the food has been extremely positive from residents and we complete regular taste testing's and menu reviews. In respect to face-to--face examinations having spoken with the home manager I believe you are referring to a GP visit on a virtual teams call unfortunately we have no control on how GP's choose to do specific meetings with relatives and you would need to raise this with the GP. Once again thank you for your review.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

On a daily basis I thank my lucky stars that my wife is in Abbey Care Village. The quality of care can only be described as outstanding. The food is excellent, activities great if wanted and the staff amazing without exception.

Reply from Andrew Wood, Director at Abbey Care Village

Thank you for your kind review this will be passed onto the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Abbey Care Village is just what it says a caring community the staff cannot do enough for you and my mother loves the staff. Mum hasn't always been easy to care for but the staff are wonderfully patient and understand her in such a short time. The manager put me at ease and made the move so easy and
was at the end of the phone to answer all my questions and worries before mum moved in. Thank you to everyone.

Reply from Andrew Wood, Director at Abbey Care Village

Thank you for your kind review this will be passed onto the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Our auntie has been here for years. The staff are always kind, friendly and helpful. They treat everyone with dignity. Management are always on hand. A lovely home, thank you.

Reply from Andrew Wood, Director at Abbey Care Village

Thank you for your kind review, this will be passed onto the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My friend has been here now for a few weeks and the care and compassion for my dear friend is wonderful. Cleanliness is to a high standard with such a warm and friendly environment. Thank you so much for all you are doing not just for my friend but for all of your residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My brother has been a resident at Abbey Care Village for a few weeks. The care and cleanliness of the home is second to none. They are brilliant. He is calmer and happier and gets on very well with the other residents. Such lovely and caring staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been residing at Abbey Care Village for several weeks. There is a lovely and friendly atmosphere from the moment you walk through the door. The activities provided are amazing and the cleanliness is 5-star.

Reply from Andrew Wood, Director at Abbey Care Village

Thank you so much for your kind review this will be passed onto the staff team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My auntie has been at Abbey Care Village for just over a year now. The home has a warm and welcoming environment. Not only does the home care for their residents but they genuinely care for the families of the residents as well. I could not recommend Abbey Care enough. I am so thankful for them.

Reply from Faye Callan, Care Home Support Team at Abbey Care Village

Thank you so much for your kind review this will be passed onto the staff team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

We moved my father from another care home and I will say it has been the best decision. We wish we'd moved him here a lot earlier. The level of care is above and beyond what we could have hoped for. Thank you.

Reply from Andrew Wood, Director at Abbey Care Village

Thank you for your kind review this will be passed on to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 1.0 out of 5

If I could give the home 0 then I would. My father went in for urgent respite care with a view to longer care as my mum was struggling to care at home. Every time I visited Dad he was sat in the lounge with other residents facing a wall rather than a TV despite the fact I repeatedly told staff he would
be happier in his room listening to music. There was no stimulation or engagement offered at all. Care records showed the activities coordinator visited residents once in 10 days to give them sweets. Some of the staff were rude and unpleasant. He was dirty every time I visited with faeces on his hands and clothes. Staff said they couldn't clean him due to aggression. Care records did not once record staff going back and trying again when Dad got agitated by strangers trying to wash him in an unfamiliar environment. There were no de-escalation techniques or basic dementia communication. The home manager said she didn't know about my dad's 'behaviours' but my dad does not behave the way he did in that home when in the community. He was like a caged animal, unstimulated, ignored, and showed no care. They also put 'DNACPR' next to Dad's name when not discussed with me. He is 75.

Reply from Andrew Wood, Director at Abbey Care Village

Thank you for your review and we are sorry to hear that you were dissatisfied with the care provided. Having looked into this case it appears that the home was provided false information in the pre admission assessment and that the home is not a suitable setting for a resident with such challenging behaviours, had we been provided with the full information it is not an admission we would have allowed. To address some of the areas you have raised the home has a full activity program and full time activities coordinator evidence of the activities taken place can be seen on our website or social media pages. In respect of the DNACPR this is inaccurate and records do not reflect that. Finally staff receive full training on dementia and de escalation techniques.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The staff are so lovely and caring. There is always a warm greeting from the lady on reception, the management team and all the carers, Activities are great. My mum loves it there and I couldn't imagine anywhere better for her.

Reply from Faye Callan, Care Home Support Team at Abbey Care Village

Thank you for your kind words we will pass your feedback on to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Abbey Place enough!
Since my 94-year-old Mum came to stay I have noticed a marked improvement in her health and welfare.
She has settled well and I am relieved that she is well looked after.
Staff, including cleaners etc, are all fantastic!

Reply from Andrew Wood, Director at Abbey Care Village

Thank you for your kind words this will be passed onto the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I am really happy with my mum's care at Abbey Care Village. Any question I have staff are always able to answer and are happy to help with any queries I have. I also love my mum's room.

Reply from Andrew Wood, Director at Abbey Care Village

Thank you for your kind words this will be passed on to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The family, in general, are absolutely over the moon with the care, attention and professional approach of the staff.

Reply from Andrew Wood, Director at Abbey Care Village

Thank you for the kind review; this will be passed on to the staff team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The overall atmosphere is very good. All the staff are friendly and my father is comfortable and happy. The home is spotlessly clean.

Reply from Faye Callan, Care Home Support Team at Abbey Care Village

Thank you for your kind words this will be passed onto the staff team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The care home is excellent, my dad is so content, the staff are lovely and so efficient.

Reply from Faye Callan, Care Home Support Team at Abbey Care Village

Thank you for your kind words these will be shared with the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

We are highly satisfied with Abbey Care Home, particularly since it was taken over. The staff are very efficient and kind and very approachable.

Reply from Faye Callan, Care Home Support Team at Abbey Care Village

Thank you for your kind words these will be shared with the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

It is always a pleasure to visit. Everybody is always very kind, caring and compassionate. Mum is really happy living here and we can tell she is very well looked after. The staff are very welcoming and easily approachable.

Reply from Faye Callan, Care Home Support Team at Abbey Care Village

Thank you for your kind words, we will share your feedback with the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.744)

Overview of Review Score

The Review Score of 9.7 (9.744) out of 10 for Abbey Care Village is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.744 for Abbey Care Village is calculated as follows: ( (186 Excellents x 5) + (2 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) + (9 Very Poors x 1) ) ÷ 203 Ratings = 4.744

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbey Care Village is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Awards / Recognitions (0)

Loading...

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Abbey Care Village

What types of Care is Abbey Care Village registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Abbey Care Village have?

There are 78 Single Rooms.

What are the Facilities & Services at Abbey Care Village?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Abbey Care Village to the centre of Huddersfield?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abbey Care Village to verify any information. View our terms and conditions. Abbey Care Village has an Enhanced Service - more info.