Aden Court Care Home has a Review Score of 9.6 (9.623) out of 10, based on 30 reviews in the last 2 years. Over all time Aden Court Care Home has 61 reviews.
Review from DS (Nephew of Resident) published on 20 February 2017
Submitted via Website •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.6 (9.623) out of 10 for Aden Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 30 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.623 for Aden Court Care Home is calculated as follows: ( (231 Excellents x 5) + (93 Goods x 4) + (18 Satisfactorys x 3) ) ÷ 342 Ratings = 4.623
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Aden Court Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 29 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 28 Mar 2023
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home manager
Joined: 2009
I have worked in the health and social care sector for 30 years. I started my career in the care sector as a care assistant, progressed to senior, care manager then home manager in 2009. I did get promoted to regional manager for over 3 years and although I enjoyed the role, and learnt a lot, my passion was being a home manager.
Working alongside supporting and developing my team whilst prompting good quality care for our residents is what drives me, along with having good solid relationships with other professionals.
My greatest achievement is getting a diploma in my manager's qualification.
We are very passionate about End-of-Life care for both families and their loved ones, we work very closely with the hospice palliative team.
We have strong values at Aden Court – Compassion, Aspiration, Respect & Empowerment.
