Review from Shirley T (Daughter of Resident) published on 9 January 2020
Submitted via Postal Card • Report

Overall Experience

I have nothing but praise for all the staff. My mum was very happy here and all the staff from cleaners to office staff was top marks. I can't praise them enough. They have also been very good to me and my family all I can say is a very big thank you to all.

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Review from Pauline M (Daughter of Resident) published on 11 December 2019
Submitted via Postal Card • Report

Overall Experience

I know if I have any issues they'll be taken care of by the management team. I can rest knowing my mum is being given the care that she needs with compassion and care.

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Review from Sharon G (Daughter of Resident) published on 29 August 2019
Submitted via Postal Card • Report

Overall Experience

The carers are very good. They do their job well.
The meals are always hot when they had been brought up to the rooms as well as the drinks. Plenty of good food.
The management get on top of things quickly.
The nursing side is very good.
The rooms can do with painting. The old furniture in the rooms

do not do the rooms justice.

Reply from Lisa Boyd, Manager at Aden Court Care Home

Thank you so much for your review, we do have a programme for refurbishing all our rooms, with new furniture and floorings.

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Review from Janette E (Daughter of Resident) published on 29 July 2019
Submitted via Postal Card • Report

Overall Experience

Since my father arrived in early June, the staff have taken their time in understanding my dad and his care needs. He feels extremely comfortable which is good as he was very unsure of leaving his home that he has lived in for 50 yrs. The staff are considerate of his needs both medically and as a human

being, they help him keep his dignity.

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Review from Gerard M (Son of Resident) published on 29 July 2019
Submitted via Postal Card • Report

Overall Experience

Whilst my father was with you his needs and care were excellently taken care of. Would have no hesitation in recommending your establishment. Thank you for everything for the time he was in your care.

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Review from Claire L (Daughter of Resident) published on 22 May 2019
Submitted via Postal Card • Report

Overall Experience

Having visited my mum, when I have gone in the staff have addressed me by name. A very happy home. Clean, good diet. No issues. All staff are great.

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Review from A K (Friend of Resident) published on 17 December 2018
Submitted via Postal Card • Report

Overall Experience

I found all the staff friendly and helpful, the matron/manageress is delightful and caring.
When I arrive, staff can always tell me exactly where I will find my friend.
Like all people of my age, I would hate to have to go into a "home" but if essential, this would be a preferred choice of residence

before any other that I have visited.

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Review from Elena D (Daughter-in-law of Resident) published on 26 November 2018
Submitted via Postal Card • Report

Overall Experience

From the first visit to Aden Court to assess my mother in law's needs, we were treated with understanding and compassion.
My mother in law's transition from hospital was handled well and she was settled in and cared for with the utmost professionalism.
More than that, the carers provided a real feeling

of belonging.
My mother in law sadly passed away at Aden Court but the dignity and care that was shown to her and us as a family during this difficult time will never be forgotten.
Thank you to all Aden Court staff.

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Review from M B (Daughter of Resident) published on 31 August 2018
Submitted via Postal Card • Report

Overall Experience

Mum became a resident with nursing care in October 2017. She has been well looked after by all the care staff and nurses who always treat her with dignity. The home is well led by the management team who are very supportive of residents and also the resident's family.
I feel comfortable approaching

any member of staff if I am in need of advice or support regarding mum's care.

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Review from O L (Daughter of Resident) published on 28 August 2018
Submitted via Postal Card • Report

Overall Experience

When we moved our mother into Aden Court, the staff made her and us feel welcome and comfortable straight away. The staff (all areas) do a great job and provide a great service we feel our mum is looked after very well and with dignity. The manager and nurses are very approachable, they listen to any

concerns we may have and act on them without hesitation. We only have praise for Aden Court. Thank you.

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Review from Alex B (Son of Resident) published on 28 May 2018
Submitted via Postal Card • Report

Overall Experience

My mother lived in this home for 9 months following a cancer diagnosis. She was looked after with love and kindness by everybody. When the end came the staff were extremely good with my wife and me. We can't thank them enough for making sure my mother was treated with dignity and kindness during her

last difficult months. We would have no hesitation in recommending this home to anybody.

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Review from Judith D (Daughter of Resident) published on 15 May 2018
Submitted via Postal Card • Report

Overall Experience

On paper, the Aden Court "requires improvement" and that is probably because the pen pushers behind the clipboards have - fortunately for them - never found themselves in a position where they need to rely on the nursing care profession to look after a loved one. As a family, we found the Aden Court

to be a nursing care home from home which made the process and decision making easier for us to deal with. The carers are absolute handpicked diamonds. The nursing team are caring and compassionate. The chefs and kitchen team care about what the residents want to eat and create amazing tasty food - and lots of empty plates. The cleaning and laundry team are lovely people and are just like the neighbours you'd be lucky to have. The manager is like a mother hen who wants the best for everyone who walks over her threshold - residents and their families alike - and is relentless in achieving this. It's always difficult for a family to hand over the care of a loved one because there is an intense feeling of failure and defeat - but sometimes when other agencies let you down - its the best, safest, kindest thing to do. The Aden Court isn't perfect, but very few things in life are. Would I recommend the Aden Court to a family who wants their loved one to be looked after in a safe, comfortable, caring, clean nursing home and with respect and dignity - yes most definitely I would.

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Review from L B (Relative of Resident) published on 8 January 2018
Submitted via Postal Card • Report

Overall Experience

The staff and management are helpful and very friendly. Looks a very nice place looks comfortable and friendly.

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Review from Anita B (Widow Widower) published on 28 November 2017
Submitted via Website • Report

Overall Experience

My husband spent his last few weeks of life being cared for by the amazing staff at Aden Court. I would like to go back and visit them all again because of the superb job they did with him and the excellent care they took of me, but as yet I haven't been able to stop crying long enough. I think of every

one of them as my friend.

Having to part with a loved one because of illness is a dreadful thing, and more and more of us seem to be having to do it nowadays, so to know that the place they are in is trustworthy and good is a great relief. I think Aden Court is just such a place.

Thank you to the manager, and all your lovely staff.

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Review from L E (Granddaughter of Resident) published on 21 September 2017
Submitted via Postal Card • Report

Overall Experience

Aden Court has caring, friendly staff and my grandma is very happy, it's a bit like home from home because she's lived locally all her life.

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Review from H R (Niece of Resident) published on 29 August 2017
Submitted via Website • Report

Overall Experience

My mother, father and auntie have all been residents at Aden Court (between 2003 and 2017) and I have been more than happy with the care they received. My mother had complex medical needs and she was attended with care, friendliness and dignity. If issues arose (very rarely) the management was always

willing to listen, reassure and, where necessary, take action. Some of the staff in 2017 were there in 2003, which speaks volumes for the atmosphere in Aden Court. Over the years the staff have become friends - not just care home staff. can't thank Aden Court enough for all the care and support they have given to the whole family.
Staffing has occasionally been an issue ( as in all care homes!) but not once have they let this affect the level of care they have provided. Thank you, Aden Court for everything.

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Review from Andrew B (Son of Resident) published on 27 June 2017
Submitted via Postal Card • Report

Overall Experience

During the 19months my mother was in Aden Court she was treated with dignity and respect. The facilities in the home are very good, a choice of 3 lounges one of which is quieter which is where my mother preferred to be. The entrance area is welcoming, the dining room is bright and airy with well laid

out tables. The bedrooms are en-suite and give residents privacy. Food is varied and there is something for everyone's tastes. There is entertainment on a fairly regular basis which gets people together and everyone seemed to enjoy it. Two nursing staff were very understanding of my mother's complex medical condition.

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Review from J B (Daughter of Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience

We always feel that mum is very well looked after by friendly and helpful staff. She enjoys all meals.
The home is always very clean and her clothes are cleaned and put away regularly.
We feel a big thank you to all staff is needed.

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Review from M L (Grandson of Resident) published on 15 March 2017
Submitted via Postal Card • Report

Overall Experience

This is a lovely, welcoming home and my Grandma is always dressed well and happy. The staff are so busy but they are there in a second. I have spoken to the manager a couple of times and she is always friendly and approachable and my Grandma always speaks highly of her. I would suggest to any of my

friends that they look here if a relative needs 24-hour care. Great staff, great people.

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Review from G C (Granddaughter of Resident) published on 13 March 2017
Submitted via Postal Card • Report

Overall Experience

Aden Court is a wonderful care home, I had been to look at other care homes and Aden Court felt the most homely, friendly and welcoming. Would highly recommend. The staff are all really friendly and make you feel at ease, run by a lovely lady.

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Aden Court Care Home

Care Provided by Aden Court Care Home

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Funding & Fees Guide for Aden Court Care Home

Facilities