Fieldhead Park

I would definitely recommend this company to anyone who has a family member that needs 24hr care and attention in the warm atmosphere that Fieldhead create.

Well run, friendly and a "home" in the truest sense of the word. Well done to all the team.

Staff friendly and helpful and care about my grannie. Positive atmosphere. I enjoy visiting my grannie here. The garden and outside area is well kept and the indoors is like a lovely traditional home with lovely features. I eat with my grannie a lot and the food is good and there is variety and the choices are traditional, which my grannie likes.

I would like to say that it was a nice home for my nan to be placed in while she gets better but I can't. From the experience I saw there, I wasn't best pleased. Don't get me wrong, some of the staff were really nice to her, but others were not very friendly. She had trouble with her incontinence and needed help to the toilet. She would press her buzzer to go and she could be waiting hours for someone to come. Sometimes she would end up in tears over this. If she could have gone herself she would. It was awful to see her go through this and I can't say I would recommend this home to anyone!

Mum is well cared for.

I have had dealings with Fieldhead Park for over 40 years and would recommend the home to anyone wishing to lodge a relative there or themselves. The staff are so friendly and the carers could not do enough for the residents. It is an excellent residential home and I would not personally pick any fault with it.

He always said the food was good and had very few complaints. They regularly checked on him to make sure he was comfortable. Always kept us updated if there were any health issues or if he had medical appointments.

Just been on a visit to see my dad. The staff are second to none. They fetched him in a wheelchair to the library, and we were in the pod opposite. All staff are really good with him. They have lots of interesting things going on, bingo games, dominos, etc, and they celebrate all special days. I would recommend this care home to anyone.

My Dad is a resident, went into this care home in January as my Mum was taken into hospital. Mum needed end of life care, the home accepted her immediately allowing them to spend their last hours together. I could visit both and the comfort from staff on the day I said goodbye to Mum was unbelievable. They moved mountains to get Dad to Mum's funeral, they gave him his opportunity to say goodbye to the love of his life. I can't thank them enough for getting us through such a difficult year. Since then, they have made outside visits in the Gazebo and now an indoor pod; looking after residents and families. Just perfect.

My mum is in this care home and has been there for 3 years. I have found the management and staff to be exceptional, from the carers to cooks, to the wonderful lady who does all the activities; they have kept my mum very safe through covid-19 and kept us in touch with video calls and now window visits.

My mother was at Fieldhead Park for over 4 years and for the first few years the service was excellent and the staff brilliant. However, over the last 18 months, the service has deteriorated to such a point that I felt obliged to move my mother to another care home (a decision not taken lightly when she is 98). I attempted to work with management and the owner on numerous occasions and in the end, was forced to submit a formal complaint in order for my concerns to be taken seriously. The staff turnover was horrendous and I was told on several occasions by staff that my mother was not a priority as her needs were less than some of the other more needy residents and also that if it was their mother they wouldn't keep her at Fieldhead. In mitigation, I have to say the carers and cleaning staff did their utmost to help but were very wary of management. Having now moved her to a nearby care home she has settled in well and I wish I'd done it sooner.

Certainly wouldn’t recommend. If any query raised regarding care then the management team treat you with the utmost disrespect.

What can I put into words the gratitude I have for Fieldhead Park, for the care and kindness they gave to my friend over the past 2 years. They made her feel secure and safe which she didn't have when living in her own home. They gave her friendship, laughter, and thoughtfulness. She was always treated with dignity which was important to her, and also me.

I myself would like to express it was a privilege to be a part of my friend's life, but it was also a privilege to be part of the Fieldhead Park.

Thank you to everyone, it will be strange not coming to see you all, and especially my friend.

Set in beautiful grounds, well-appointed rooms and facilities - excellent, but my highest praise goes to the selfless staff, nothing was too much trouble, they became part of the family. I will never forget their kindness and tenderness - mum died peacefully, with me at her side, in the arms of angels. I can't thank Field Park enough.

I and my family can not thank everyone involved that looked after my husband during his stay at Fieldhead Park. They could not have been more helpful and I would say at this stressful time when you have to make a difficult decision to place your loved one in someone else's care you could not do any better the Fieldhead. It was plain to see the the manager was the right person in the right job and it showed all the way through the home. O would not hesitate to recommend it to anyone.