West Ridings Care Home

off Lingwell Gate Lane, Lofthouse, Wakefield WF3 3JX

West Ridings Care Home, Wakefield, West Yorkshire
West Ridings Care Home, Wakefield, West Yorkshire
West Ridings Care Home, Wakefield, West Yorkshire

West Ridings can provide dedicated care and support to older people with a wide range of requirements. The home’s dedicated team of staff have been trained to care for people who are living with dementia, and those who are physically disabled.

The home is divided into six units, and each unit has spaces to relax and spend time in, as well as access to the garden which is well maintained and attracts some interesting wildlife. There is a dedicated quiet lounge for residents to visit if they prefer.

Meals at West Ridings are tasty and nutritional. Fresh produce is used every day to ensure residents have a healthy diet.

The home has many clubs for residents to get involved with, as well as activities such as baking and arts and crafts. The home takes an active role in charity events within the local community and residents can enjoy regular days out.

Group: Bupa Care Homes

Person in charge: Tracey Robinson (General Manager)

Local Authority / Social Services: City of Wakefield Metropolitan District Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 180 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Polish, Urdu

Single Rooms: 180

Rooms with ensuite WC: 180

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on West Ridings Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.9 West Ridings Care Home has a Review Score of 7.9 (7.889)

The Review Score of 7.9 (maximum of 10) for West Ridings Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for West Ridings Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.861 for West Ridings Care Home is calculated as follows: ( (31 Excellents x 5) + (5 Goods x 4) ) ÷ 36 Ratings = 4.861

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.028 Points relating to the number of positive Reviews for West Ridings Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 36 positive Reviews (180 registered maximum number of service users ÷ 5). 1 Reviews ÷ 36 Target = 0.028

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend West Ridings Care Home?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to West Ridings Care Home

  • Daughter of Resident/Service User
    2
  • Cousin of Resident/Service User
    1

I just thought I would comment on how lovely this home is and how nice it is to visit my cousin in difficult circumstances, he has Alzheimer's. The rooms always smell so fresh and are kept so lovely, it is a credit to all the staff members. We are always met with a smile and offered refreshments when I and my husband go see my cousin. Thank you for being so caring.

How likely would you be to recommend West Ridings Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Emily Wilson, Customer Service Administrator at West Ridings Care Home responded to this review on 26 Apr 2017:

Thank you for sharing your lovely feedback with us, we really appreciate it. I am so pleased that you are happy with West Ridings Care Home, and the care their staff provide for your cousin. The Bupa Customer Care Team.

The care my mother received on Wharfedale was excellent and it was individualised to her own care needs. She was treated with the utmost dignity and respect and the staff were caring and professional. The home was always clean and tidy and Mum would comment on how hard the staff worked and the number of times the floor and surrounding areas were cleaned. Family members are always welcomed and informed in a timely manner of any changes to care needs.
The move into residential care was a difficult one for Mum but with the excellent support of all the staff was able to settle in very well.

How likely would you be to recommend West Ridings Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father had a lengthy stay at the Kingsdale Intermediate Care Unit and the care he received from all the staff has been exceptional. Nothing was ever too much trouble and they went above and beyond to accommodate my father's wishes. Special thanks to all the staff. You are wonderful people!

How likely would you be to recommend West Ridings Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: Bupa Care Homes

Date: Saturday 01 Apr 2017

more details

February 2016

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at West Ridings Care Home