Hesslewood House Care Home

Thank you for providing such wonderful care.

My dad has been a resident now for over a year,the staff have been brilliant with him and always call if there are any concerns which is so reassuring when you live hundreds of miles away.

Fabulous location, just off the motorway.

We are genuinely touched by the emotions also shown towards us regarding Mum. Our heartfelt thank you goes to all the team.

My mother was a resident in the care home for nearly four and a half years before she recently passed away. She was always well looked after and respected by all the staff there. She was also kept occupied with a wide range of activities and trips out which she really enjoyed. They also looked after her very well in the final few months of her life when she had lost her mobility. Staff were also welcoming and friendly towards any visitors.

Also, good attention to medical needs.

The staff have all been wonderful with my husband Paul and helped him to settle in to his new home. They all are so polite and happy in their work and give our family support and we all know they are very kind to him.

My brother has been in the care home for over two years and is very settled and calls it home. My brother enjoys the company and singers who attend the home, and we was also able to come for a family Christmas meal and muself and my sister really enjoyed it, and the Christmas decorating was amazing and very well done and looked professional. Great staff and management, and the home looks great, very clean.

My mum went into Heslewood House care home for respite care after being in hospital. This home is lovely. All the staff are so kind and helpful. I loved how visiting was left open rather than any restrictions. My mum was very comfortable in her lovely room. Beautiful entrance/reception too. Thank you once again to all the staff at Hesslewood.

Excellent care home my mum didn't want to be in a care home, but when she went into Hesslewood she was very happy to stay after the rest bit period was over. We as a family are very happy for our mum. The care home Hesslewood is fantastic could not rate this home more highly.

I have been connected to the home for several years, as my mother-in-law was there before my dad, so I think that alone will tell you how happy we have been. The staff and carers are all lovely and very happy to help the residents and their families.

The most important thing is that my mother receives excellent care. She is happy and content and feels safe. Myself and my Mum have a great rapport with management and staff, there is nothing that we can not discuss with them. The staff and management listen and resolve any issues quickly and efficiently. Everyone is friendly and professional. My Mum especially enjoys the activities such as dominoes bingo and the visits from the hairdressers. I highly recommend Heslewood House care home.

My parents have both been residents at Hesslewood. My mum had alzheimers and she was so well looked after. Mum declined rapidly after a stay in hospital and it was such a relief when she was able to go back to Hesslewood to be cared for again.

Dad is still a resident there. He enjoys the many activies that are organised daily for the residents. Including games, quizzes, bingo and also walks outside in the lovely grounds. Often there is entertainment. Including singers coming in. Plus trips out to different places.

There are wonderful themed decorations for things like Christmas, Easter, Halloween and other holidays.

In summary it is an excellent care home with caring staff and is in a lovely location.

Would very highly recommend to anyone looking for somewhere for their loved one.

The most amazing place. My mum had been in other care homes locally and I wasn't happy with her care so I got her moved to hesslewood and the difference in her is unbelievable. She is so happy. It's like a holiday camp for her. The entertainment, the staff, the care she gets is unrivalled. I can't thank the staff enough for how they've treated her and got her involved in the many activities they put on. It has given me so much pleasure when I see her that she tells me how happy she is.

Mum came into home for respite in June . I've found the staff very approachable, professional, helpful & very supportive. The seniors & care staff really do work very hard to provide excellent care even under sometimes immense pressure. With exceptionally kept grounds/building is a pleasure to visit modern clean and well kept . Staff I have met are always happy to help, two particular staff members very supportive , their teams work hard especially noticed 7 members of staff in particular to name a few go the extra mile and I know my mum is happy and secure in their care . I feel an extra pair of hands would go a long way ..as residents needs are never ending, due to needing specialist care.. management ensure residents and families can attend monthly meetings/are always there to talk whenever needed. They have some activity's , encouraging residents to participate. Admin staff make a warm welcome giving the whole place One big welcoming homely feel

I enjoy my visits to Hasslewood as you are always made very welcome. The new decorations have really made a difference to the place and made it into a very nice place for everyone, and I'm sure the residents feel happier. Things have definitely improved for the better.

My mum is very happy in the home and I have complete peace of mind as she is looked after very well.

My mum has been in Hesslewood House for coming up to 7 months now and during that time, there has been endless decorating/themed projects in operation. There is a beautiful hair salon, an American themed dining room, cinema with large screen and cinema seats, a tasteful seating area over looking the beautiful gardens and endless decorating around the residential areas. The most recent project has been the reception area which has been decorated beautifully, tastefully furnished with such attention to detail. For any family member or friend that comes to visits, it's such a comfort knowing our loved one's are looked after and live in such beautiful surroundings.

My mother has been a resident of Hesslewood House for a year now. A great location for a care home and surrounded by lovely grounds, we often take mum out in the wheelchair when the weather permits. All those who work at the home are wonderful and it's great to see the same cheery faces when we go for visits. Any questions regarding mums care are always answered quickly and in a friendly manner. Staff always make time to talk face to face which is much appreciated. The home is always clean and welcoming. Recent upgrades to the communal areas have really brightened up the interior. It's always a good sign to see continual investment within such organisations. Mum is always well presented and enjoys the many activities that are provided for the residents. It is such a relief that I and my family know that mum is so well looked after by the terrific team at Hesslewood.