What types of Care is Hesslewood House Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Hesslewood House Care Home?

Own Furniture if required, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hesslewood House Care Home to the centre of Hessle?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Hesslewood House Care Home, Ferriby Road, Hessle, East Riding of Yorkshire HU13 0JB

Review from N B (Daughter of Resident) published on 26 January 2026 Submitted via Postal Card • Report

Overall Experience

Excellent care home my mum didn't want to be in a care home, but when she went into Hesslewood she was very happy to stay after the rest bit period was over. We as a family are very happy for our mum. The care home Hesslewood is fantastic could not rate this home more highly.

Reply from Jackie Brook, Head of Marketing and PR at Hesslewood House Care HomeThank you so much for your lovely review. We're delighted to hear that your mum settled so well at Hesslewood House and felt happy to stay with us - that means a great deal. Supporting residents to feel comfortable, reassured and at home, while giving families peace of mind, is incredibly important to us. Thank you for your kind words and recommendation.

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Review from Y P (Father of Resident) published on 23 January 2026 Submitted via Postal Card • Report

Overall Experience

I have been connected to the home for several years, as my mother-in-law was there before my dad, so I think that alone will tell you how happy we have been. The staff and carers are all lovely and very happy to help the residents and their families.

Reply from Jackie Brook, Head of Marketing and PR at Hesslewood House Care HomeThank you for sharing such a lovely review.
It truly means a great deal to hear that your family has trusted the home over several years - that speaks volumes and we're incredibly grateful for that confidence. Knowing that both your mother-in-law and your dad were happy here is something the whole team will be very proud to hear.
Thank you for your kind words about our staff and carers. Supporting residents and their families with warmth, kindness and respect is at the heart of everything we do, and your feedback means so much to us.

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Review from Gillian C (Daughter of Resident) published on 23 January 2026 Submitted via Website • Report

Overall Experience

The most important thing is that my mother receives excellent care. She is happy and content and feels safe. Myself and my Mum have a great rapport with management and staff, there is nothing that we can not discuss with them. The staff and management listen and resolve any issues quickly and efficiently.

Everyone is friendly and professional. My Mum especially enjoys the activities such as dominoes bingo and the visits from the hairdressers. I highly recommend Heslewood House care home.

Reply from Jackie Brook, Head of Marketing and PR at Hesslewood House Care HomeThank you so much for your kind and thoughtful review.
We're delighted to hear that your mum feels happy, safe and well cared for at Hesslewood House - that is always our absolute priority. It's lovely to know that you both feel able to talk openly with the team and that any concerns are listened to and addressed promptly.
We're especially pleased that your mum enjoys the activities and visits from the hairdressers - those everyday moments really do make a difference to wellbeing. Your recommendation means a great deal to our whole team.
Thank you for trusting us with your mum's care and for taking the time to share your experience.

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Review from J K (Daughter of Resident) published on 15 January 2026 Submitted via Website • Report

Overall Experience

My parents have both been residents at Hesslewood. My mum had alzheimers and she was so well looked after. Mum declined rapidly after a stay in hospital and it was such a relief when she was able to go back to Hesslewood to be cared for again.

Dad is still a resident there. He enjoys the many activies

that are organised daily for the residents. Including games, quizzes, bingo and also walks outside in the lovely grounds. Often there is entertainment. Including singers coming in. Plus trips out to different places.

The staff go to a lot of trouble to arrange events that include the families, including a Christmas meal and mothers day afternoon tea.
There are wonderful themed decorations for things like Christmas, Easter, Halloween and other holidays.

In summary it is an excellent care home with caring staff and is in a lovely location.

Reply from Jackie Brook, Head of Marketing and PR at Hesslewood House Care HomeThank you very much for taking the time to share your experience.

We're truly grateful that your mum was able to return to Hesslewood House following her hospital stay, and that she received the care, comfort and support she needed during such a difficult time. It means a great deal to know she was well looked after.

We're also delighted to hear that your dad continues to enjoy life at the home - from the daily activities and entertainment to time spent outdoors in the gardens. Creating opportunities for residents to stay active, engaged and connected, while also welcoming families to share in special occasions, is something our team takes great pride in.

Thank you again for your kind words about our staff, surroundings and the atmosphere of the home. They will be shared with the team, who will be very proud to know the difference they are making.

With warm regards,
The Hesslewood House Team

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Review from K J (Daughter-in-law of Resident) published on 15 January 2026 Submitted via Website • Report

Overall Experience

Absolutely amazing care home!
Staff are amazing and very friendly and treat residents with the respect they deserve
Rooms and communal areas always kept clean and tidy.
The activities they provide each day to keep residents entertained is absolutely brilliant.
Also can really see a difference

in my mother-in-law since she has been there these last few months, it's like she's got a new zest for life, I've not seen her this happy for a long time so is great to see when we see her.
Would very highly recommend to anyone looking for somewhere for their loved one.

Reply from Jackie Brook, Head of Marketing and PR at Hesslewood House Care HomeThank you so much for your kind and thoughtful review.

We're delighted to hear how happy your mother-in-law is at Hesslewood House, and that you've seen such a positive change in her since she joined us. Knowing that she feels respected, well cared for and able to enjoy our activities with a renewed zest for life means a great deal to our team.

Your comments about our staff, environment and daily activities will be shared with the whole team - they will be incredibly proud to know the difference they are making.

Thank you again for your recommendation and for trusting us with your loved one's care.

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Review from Rich A (Son of Resident) published on 15 January 2026 Submitted via Website • Report

Overall Experience

The most amazing place. My mum had been in other care homes locally and I wasn't happy with her care so I got her moved to hesslewood and the difference in her is unbelievable. She is so happy. It's like a holiday camp for her. The entertainment, the staff, the care she gets is unrivalled. I can't thank

the staff enough for how they've treated her and got her involved in the many activities they put on. It has given me so much pleasure when I see her that she tells me how happy she is.

Reply from Jackie Brook, Head of Marketing and PR at Hesslewood House Care HomeThank you so much for taking the time to share such a thoughtful and heartfelt review.

We are truly delighted to hear how happy your mum is at Hesslewood House, and that you've seen such a positive change in her since moving to the home. Knowing that she feels settled, supported and able to enjoy such a full and engaging lifestyle means a great deal to our entire team.

Our colleagues work incredibly hard to create a warm, welcoming environment where residents feel at home, valued and encouraged to take part in activities that bring them joy and purpose. Hearing that this has made such a difference to your mum - and has given you peace of mind - is exactly why they do what they do.

Thank you again for your kind words and for trusting us with your mum's care. They will be shared with the whole team, who will be very proud to know the impact they're making every day.

With warmest regards,
The Hesslewood House Team

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Review from Linda P (Daughter of Resident) published on 26 August 2025 Submitted via Website • Report

Overall Experience

Mum came into home for respite in June . I've found the staff very approachable, professional, helpful & very supportive. The seniors & care staff really do work very hard to provide excellent care even under sometimes immense pressure. With exceptionally kept grounds/building is a pleasure to visit

modern clean and well kept . Staff I have met are always happy to help, two particular staff members very supportive , their teams work hard especially noticed 7 members of staff in particular to name a few go the extra mile and I know my mum is happy and secure in their care . I feel an extra pair of hands would go a long way ..as residents needs are never ending, due to needing specialist care.. management ensure residents and families can attend monthly meetings/are always there to talk whenever needed. They have some activity's , encouraging residents to participate. Admin staff make a warm welcome giving the whole place One big welcoming homely feel

Reply from Michael Smith, Operations Director at Hesslewood House Care HomeThank you so much for taking the time to write this review, the team will really appreciate it.As part of our continuous improvement, we are very keen to learn how we could improve your 4 scores to 5, so if you would like to get in touch with any suggestions as to how we could have perfected yours and Mums experience with us, we would be grateful!Best Wishes

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Review from C W (Daughter of Resident) published on 9 June 2025 Submitted via Postal Card • Report

Overall Experience

A wonderful, caring and professional team of staff who create a very special caring environment for all the residents.
Thank you for everything you do to make it so special for all the fabulous activities you organise for the residents. I could not have found a better home for my mother! A special

thank you to the management who lead the team with compassion, dedication and fun.

Reply from Michael Smith, Operations Director at Hesslewood House Care HomeThank you so much for your kind words, we are glad that the environment is inline with the outstanding care within the Home. I can't wait to share this review with our team. If you have any ideas on how we could further improve, please feel free to come have a cuppa and see us.Thanks again

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Review from Bryan B (Partner of Resident) published on 9 June 2025 Submitted via Postal Card • Report

Overall Experience

I enjoy my visits to Hasslewood as you are always made very welcome. The new decorations have really made a difference to the place and made it into a very nice place for everyone, and I'm sure the residents feel happier. Things have definitely improved for the better.

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Review from A S (Daughter of Resident) published on 15 May 2025 Submitted via Postal Card • Report

Overall Experience

My mum is very happy in the home and I have complete peace of mind as she is looked after very well.

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Review from Patrick S (Son of Resident) published on 8 April 2025 Submitted via Website • Report

Overall Experience

My mother has been a resident of Hesslewood House for a year now. A great location for a care home and surrounded by lovely grounds, we often take mum out in the wheelchair when the weather permits. All those who work at the home are wonderful and it's great to see the same cheery faces when we go for

visits. Any questions regarding mums care are always answered quickly and in a friendly manner. Staff always make time to talk face to face which is much appreciated. The home is always clean and welcoming. Recent upgrades to the communal areas have really brightened up the interior. It's always a good sign to see continual investment within such organisations. Mum is always well presented and enjoys the many activities that are provided for the residents. It is such a relief that I and my family know that mum is so well looked after by the terrific team at Hesslewood.

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Review from Sharon H (Daughter of Resident) published on 8 April 2025 Submitted via Website • Report

Overall Experience

My mum has been in Hesslewood House for coming up to 7 months now and during that time, there has been endless decorating/themed projects in operation. There is a beautiful hair salon, an American themed dining room, cinema with large screen and cinema seats, a tasteful seating area over looking the

beautiful gardens and endless decorating around the residential areas. The most recent project has been the reception area which has been decorated beautifully, tastefully furnished with such attention to detail. For any family member or friend that comes to visits, it's such a comfort knowing our loved one's are looked after and live in such beautiful surroundings.

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Review from Jan G (Daughter of Resident) published on 29 January 2025 Submitted via Website • Report

Overall Experience

Mum has been at Hesslewood House Care Home for over a year now and we couldn't have chosen a better place for her to live. The staff are the most amazing, caring, thoughtful people. Like a lot of families who have to make the tough decision to place their loved one into a care home, we were apprehensive

but Hesslewood House has been such a good choice. Any doubts that lingered in the depths of our minds were allayed the day my sister walked into mum's room (the door was open) to find one of the staff sitting on her bed cuddling her and talking to her just as we would. This is the loving attitude of everyone at Hesslewood House. Mum's dementia means she can be difficult, sometimes very difficult but they reassure just like us somehow letting her harsh words go straight over their heads while we reel! No day is mundane, events (and there are many) are inconclusive of family and the atmosphere of normality is amazing, residents miss out on nothing. Supermarket trips, pub lunches, walks.

Reply from christian mason, Marketing Manager at Hesslewood House Care HomeThankyou for your lovely words these will be shared with all.

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Review from Jennifer E (Sister of Resident) published on 29 January 2025 Submitted via Website • Report

Overall Experience

I can not praise the Manager and staff enough at Hesslewood House Care home. My brother is lucky enough to be a resident at the care home for over a year now, he is very happy and settled there. The residents are taking care of so well. There are lots of activities and shows etc. for the residents and

families, you have to see it to believe how exceptional the displays and decorations are for absolutely every event. So much hard work and thought is put in to each event.
Such commitment, dedication and care for all the residents from the Manager and staff, fabulous care home.

Reply from christian mason, Marketing Manager at Hesslewood House Care HomeThank you so much for your lovely review this will be shared with staff.

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Review from Sue H (Daughter of Resident) published on 2 July 2024 Submitted via Website • Report

Overall Experience

I cannot thank the staff at Hesslewood House for the caring and professional way that they have helped my Mum over the last week, from identifying a problem that was causing Mum upset and anxiety to finding a solution all within 2 days. Mum is now extremely settled and happy.

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Review from Jo W (Daughter of Resident) published on 8 June 2023 Submitted via Website • Report

Overall Experience

The whole experience of admitting Dad to Hesslewood House Care Home has been very positive and Dad is settling very well.
The home has a very welcoming feel and the staff are lovely, kind and caring.
Dad’s room is bright and clean.
There’s regular entertainment and activities and there seems to

be an ethos of fun and laughter.
Dad’s really enjoying the food, it’s plentiful and there’s lots of choice.
The home’s grounds are beautiful and I’m looking forward to taking Dad for walks around the gardens.
Thank you to everyone at Hesslewood for looking after my dear dad.

Reply from Harriet Sharland, Marketing Assistant at Hesslewood House Care HomeThank you, Jo for taking the time to share your positive experience with us. We're overjoyed to learn that your father is thriving in our care at Hesslewood House Care Home. We're here to provide a safe and nurturing home for all residents. Thanks again.

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Review from Anita D (Daughter of Resident) published on 25 May 2023 Submitted via Website • Report

Overall Experience

My mum (unfortunately now deceased) was in Hesslewood House Care Home for a year, she was a shy, reserved and private person, the care of all staff was second to none, the food was lovely. I occasionally had lunch with her. When she was at end of life again the staff were lovely and very accommodating,

I was with her for her final few days and nothing was too much trouble, she was cared for with dignity and care to the very end. I highly recommend Hesslewood House from experience.

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Review from N R (Niece of Resident) published on 21 April 2023 Submitted via Postal Card • Report

Overall Experience

The room is lovely and clean, the food is really good and there is plenty of choices. The staff are lovely but I do think there should be more staff working there as sometimes they run off their feet, and for what the residents pay per week there should be enough staff to be able to go to hospital appointments

etc. The staff that do work there are really friendly at all times.

Reply from Hannah Burke, Marketing Administrator at Hesslewood House Care HomeThank you for your comments about Hesslewood House Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. We have acknowledged the improvements you have suggested to better the home. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again.

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Review from Stephen E (Wife of Resident) published on 21 December 2022 Submitted via Postal Card • Report

Overall Experience

Friendly, supportive staff. Very good care.

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Review from Tracy D (Sister of Resident) published on 19 December 2022 Submitted via Postal Card • Report

Overall Experience

After visiting a couple of times, the staff have been friendly and helpful. My brother has been well looked after by the staff, they cater to all his needs and the home is lovely and clean.