Hesslewood House Care Home

Ferriby Road, Hessle HU13 0JB
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9.4 52 Reviews
  • Hesslewood House Care Home, Hessle
Hesslewood House Care Home has trained staff who ensure residents’ privacy and dignity is maintained at all times.

Trained, caring staff give people the support they need.

Residents can enjoy a wide range of social activities to suit their interests.

Healthy, delicious food is served that meets residents' dietary requirements.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1320 – £1320
  • Self-Funded Residential Dementia Care: £1320 – £1420
  • RESPITE Self-Funded Residential Care: £1320 – £1320
  • RESPITE Self-Funded Residential Dementia Care: £1320 – £1420

These prices are only a guideline, please contact Hesslewood House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Alison Hudspeth-Lamb (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (66)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (66)

Parking

  • Large car park available

Hesslewood House Care Home Reviews (52)

9.4

Hesslewood House Care Home has a Review Score of 9.4 (9.442) out of 10, based on 9 reviews in the last 2 years.
Over all time Hesslewood House Care Home has 52 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Hesslewood House Care Home
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Total of 52, showing 1-20
Review from Linda P (Daughter of Resident) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum came into home for respite in June . I've found the staff very approachable, professional, helpful & very supportive. The seniors & care staff really do work very hard to provide excellent care even under sometimes immense pressure. With exceptionally kept grounds/building is a pleasure to visit
modern clean and well kept . Staff I have met are always happy to help, two particular staff members very supportive , their teams work hard especially noticed 7 members of staff in particular to name a few go the extra mile and I know my mum is happy and secure in their care . I feel an extra pair of hands would go a long way ..as residents needs are never ending, due to needing specialist care.. management ensure residents and families can attend monthly meetings/are always there to talk whenever needed. They have some activity's , encouraging residents to participate. Admin staff make a warm welcome giving the whole place One big welcoming homely feel
Reply from Michael Smith, Operations Director at Hesslewood House Care Home

Thank you so much for taking the time to write this review, the team will really appreciate it.As part of our continuous improvement, we are very keen to learn how we could improve your 4 scores to 5, so if you would like to get in touch with any suggestions as to how we could have perfected yours and Mums experience with us, we would be grateful!Best Wishes

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Review from C W (Daughter of Resident) published on 9 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A wonderful, caring and professional team of staff who create a very special caring environment for all the residents.
Thank you for everything you do to make it so special for all the fabulous activities you organise for the residents. I could not have found a better home for my mother! A special
thank you to the management who lead the team with compassion, dedication and fun.
Reply from Michael Smith, Operations Director at Hesslewood House Care Home

Thank you so much for your kind words, we are glad that the environment is inline with the outstanding care within the Home. I can't wait to share this review with our team. If you have any ideas on how we could further improve, please feel free to come have a cuppa and see us.Thanks again

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Review from Bryan B (Partner of Resident) published on 9 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I enjoy my visits to Hasslewood as you are always made very welcome. The new decorations have really made a difference to the place and made it into a very nice place for everyone, and I'm sure the residents feel happier. Things have definitely improved for the better.
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Review from A S (Daughter of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum is very happy in the home and I have complete peace of mind as she is looked after very well.
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Review from Patrick S (Son of Resident) published on 8 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Hesslewood House for a year now. A great location for a care home and surrounded by lovely grounds, we often take mum out in the wheelchair when the weather permits. All those who work at the home are wonderful and it's great to see the same cheery faces when we go for
visits. Any questions regarding mums care are always answered quickly and in a friendly manner. Staff always make time to talk face to face which is much appreciated. The home is always clean and welcoming. Recent upgrades to the communal areas have really brightened up the interior. It's always a good sign to see continual investment within such organisations. Mum is always well presented and enjoys the many activities that are provided for the residents. It is such a relief that I and my family know that mum is so well looked after by the terrific team at Hesslewood.
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Review from Sharon H (Daughter of Resident) published on 8 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Hesslewood House for coming up to 7 months now and during that time, there has been endless decorating/themed projects in operation. There is a beautiful hair salon, an American themed dining room, cinema with large screen and cinema seats, a tasteful seating area over looking the
beautiful gardens and endless decorating around the residential areas. The most recent project has been the reception area which has been decorated beautifully, tastefully furnished with such attention to detail. For any family member or friend that comes to visits, it's such a comfort knowing our loved one's are looked after and live in such beautiful surroundings.
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Review from Jan G (Daughter of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Hesslewood House Care Home for over a year now and we couldn't have chosen a better place for her to live. The staff are the most amazing, caring, thoughtful people. Like a lot of families who have to make the tough decision to place their loved one into a care home, we were apprehensive
but Hesslewood House has been such a good choice. Any doubts that lingered in the depths of our minds were allayed the day my sister walked into mum's room (the door was open) to find one of the staff sitting on her bed cuddling her and talking to her just as we would. This is the loving attitude of everyone at Hesslewood House. Mum's dementia means she can be difficult, sometimes very difficult but they reassure just like us somehow letting her harsh words go straight over their heads while we reel! No day is mundane, events (and there are many) are inconclusive of family and the atmosphere of normality is amazing, residents miss out on nothing. Supermarket trips, pub lunches, walks.
Reply from christian mason, Marketing Manager at Hesslewood House Care Home

Thankyou for your lovely words these will be shared with all.

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Review from Jennifer E (Sister of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can not praise the Manager and staff enough at Hesslewood House Care home. My brother is lucky enough to be a resident at the care home for over a year now, he is very happy and settled there. The residents are taking care of so well. There are lots of activities and shows etc. for the residents and
families, you have to see it to believe how exceptional the displays and decorations are for absolutely every event. So much hard work and thought is put in to each event.
Such commitment, dedication and care for all the residents from the Manager and staff, fabulous care home.
Reply from christian mason, Marketing Manager at Hesslewood House Care Home

Thank you so much for your lovely review this will be shared with staff.

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Review from Sue H (Daughter of Resident) published on 2 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank the staff at Hesslewood House for the caring and professional way that they have helped my Mum over the last week, from identifying a problem that was causing Mum upset and anxiety to finding a solution all within 2 days. Mum is now extremely settled and happy.
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Review from Jo W (Daughter of Resident) published on 8 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The whole experience of admitting Dad to Hesslewood House Care Home has been very positive and Dad is settling very well.
The home has a very welcoming feel and the staff are lovely, kind and caring.
Dad’s room is bright and clean.
There’s regular entertainment and activities and there seems to
be an ethos of fun and laughter.
Dad’s really enjoying the food, it’s plentiful and there’s lots of choice.
The home’s grounds are beautiful and I’m looking forward to taking Dad for walks around the gardens.
Thank you to everyone at Hesslewood for looking after my dear dad.
Reply from Harriet Sharland, Marketing Assistant at Hesslewood House Care Home

Thank you, Jo for taking the time to share your positive experience with us. We're overjoyed to learn that your father is thriving in our care at Hesslewood House Care Home. We're here to provide a safe and nurturing home for all residents. Thanks again.

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Review from Anita D (Daughter of Resident) published on 25 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum (unfortunately now deceased) was in Hesslewood House Care Home for a year, she was a shy, reserved and private person, the care of all staff was second to none, the food was lovely. I occasionally had lunch with her. When she was at end of life again the staff were lovely and very accommodating,
I was with her for her final few days and nothing was too much trouble, she was cared for with dignity and care to the very end. I highly recommend Hesslewood House from experience.
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Review from N R (Niece of Resident) published on 21 April 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The room is lovely and clean, the food is really good and there is plenty of choices. The staff are lovely but I do think there should be more staff working there as sometimes they run off their feet, and for what the residents pay per week there should be enough staff to be able to go to hospital appointments
etc. The staff that do work there are really friendly at all times.
Reply from Hannah Burke, Marketing Administrator at Hesslewood House Care Home

Thank you for your comments about Hesslewood House Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. We have acknowledged the improvements you have suggested to better the home. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again.

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Review from Stephen E (Wife of Resident) published on 21 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, supportive staff. Very good care.
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Review from Tracy D (Sister of Resident) published on 19 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After visiting a couple of times, the staff have been friendly and helpful. My brother has been well looked after by the staff, they cater to all his needs and the home is lovely and clean.
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Review from Andrew M (Son of Resident) published on 24 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Provides very creative activities, which are very varied and stimulating for residents.
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Review from Barrie P (Regular Volunteer) published on 22 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our church goes to Hesslewood House Care Home about every two months to hold a service for the residents. The residents are always keen to join in and it is great to see the staff encouraging them to do so. The staff and residents are always so welcoming to us and look forward to our visits. The residents
we meet are always friendly and it is easy to see that the staff really care for the residents.
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Review from Kate R (Daughter of Resident) published on 25 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really difficult to make the decision to move Mum to care home, but since moving to Hesslewood mum has improved with her memory and is very happy. All the staff are so kind and caring and do everything they can to make Mum feel comfortable and happy. My family and I have also felt really supported and
informed about Mum's care and welcomed to the Hesslewood family. Have recommended to others who are considering move to care home.
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Review from Michael A (Resident) published on 29 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been in Hesslewood House Care Home for approx one year and enjoyed it immensely, considering my condition. Everybody works together with a constant target of improvement! Activities are important to me; this avoids boredom and helps keep my mind active - regular meetings with staff and patients
are very important.
Reply from Olivia Shields, Marketing Assistant at Hesslewood House Care Home

Thank you, Michael, for your comments about your recent experience at Hesslewood House Care Home. Our residents’ well-being is our main priority, and it is great to hear that you were so pleased with the quality of our care.

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Review from William D (Resident) published on 28 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is a wonderful experience to be here. The place itself is like a holiday hotel. The staff are fantastic and so helpful. Everyone here is so polite and friendly. My room is kept spotless and tidy. Anything I want, I've just got to ask. The place itself and surrounding gardens are just beautiful and
well-maintained.
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Review from Keith H (Husband of Resident) published on 9 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my wife came into Hesslewood I was dubious and concerned as to how she would settle. After nearly two years of residence, I can confirm that my worries were completely unjustified. She settled in immediately and the staff have expressed to me how well she is liked and loved. Although she cannot
speak she understands me very well and she is very happy with the care that she has and I could not wish for better.
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Current Review Score: 9.4 (9.442)

Overview of Review Score

The Review Score of 9.4 (9.442) out of 10 for Hesslewood House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.860 for Hesslewood House Care Home is calculated as follows: ( (94 Excellents x 5) + (11 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 107 Ratings = 4.86
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.582 Points relating to the number of positive Reviews for Hesslewood House Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 9 Positive Reviews ÷ 13.2 = 0.682
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (1)

Alison

Alison Hudspeth-Lamb

Job Title: Home Manager at Hesslewood House Care Home, Hessle Joined: 1997

Alison has worked in the Health and Social Care sector for over 20 years and knew care was the career path for her. She loves working with people and finds helping people to be extremely rewarding.


Throughout her career Alison has worked in roles including Senior Carer, Unit Manager, Deputy Manager and now Home Manager. She has a Level 2, 3 and 5 NVQ and she and her team at Hesslewood House have been nominated twice for the Care Awards.


Alison is fluent in Afrikaans and English and has worked all around the world. She loves travelling and spending time with her family. Words of encouragement from Alison for someone looking for the right care home would be: “Visit the home if you can, so you can get a real feel for it, I love working with my fantastic team and building strong relationships with our residents.”

Frequently Asked Questions about Hesslewood House Care Home

What types of Care is Hesslewood House Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hesslewood House Care Home have?

There are 66 Single Rooms.

What are the Facilities & Services at Hesslewood House Care Home?

Own Furniture if required, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hesslewood House Care Home to the centre of Hessle?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hesslewood House Care Home to verify any information. View our terms and conditions. Hesslewood House Care Home has an Enhanced Service - more info.