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Hesslewood House Care Home

Ferriby Road, Hessle, East Riding of Yorkshire HU13 0JB
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Hesslewood House Care Home, Hessle
Hesslewood House Care Home, Hessle
Hesslewood House Care Home, Hessle

Welcome to Hesslewood House.

Hesslewood House Care Home, on Ferriby Road, Hessle – Where Everyone Has a Life Worth Celebrating

Part of the multi-award-winning Strong Life Care family, Hesslewood House Care Home in Hessle, East Riding of Yorkshire, offers a warm, inclusive environment where every resident is valued, respected, and supported to live life to the fullest.

Conveniently situated on Ferriby Road, Hesslewood House provides high-quality residential care, dementia care, palliative care, and...  

Care Provided by Hesslewood House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,320 - £1,320£1,320 - £1,320
Residential Dementia Care£1,320 - £1,420£1,320 - £1,420

Contact Hesslewood House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Alison Hudspeth-Lamb(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (66)
  • Single Rooms with ensuite Wet Room (66)

Parking

  • Large car park available

Hesslewood House Care Home Reviews (64)

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9.9

Hesslewood House Care Home has a Review Score of 9.9 (9.861) out of 10, based on 20 reviews in the last 2 years. Over all time Hesslewood House Care Home has 64 reviews.

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Showing 64 reviews matching selected criteria
Review from Diana W (Sister of Resident) published on 14 October 2020 Submitted via Website
Overall Experience
My relative was very unwell a fortnight ago-needing attention from the paramedics.

The staff nurse I spoke to last week about her was very understanding about her condition and needs and spent quite a long time talking to me. I felt reassured that my relative was in the best place possible.

Reply from Olivia Shields, Marketing Assistant at Hesslewood House Care Home

Thank you, Diana, for letting us know how we are doing at Hesslewood House Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Review from Cath D (Daughter of Resident) published on 22 July 2020 Submitted via Website
Overall Experience

Mum has been in Hesslewood House for six years and the whole family are very happy with her care. The staff are all wonderful with her as she has to be cared for in bed. If we gave any worries or concerns we know we can always speak with the manager. All staff are very approachable. Through these difficult times, they have kept us well informed of Mum's health. You have all been fantastic! THANK YOU!

Reply from Olivia Shields, Marketing Assistant at Hesslewood House Care Home

Thank you for letting us know how we are doing at Hesslewood House Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. Take care.

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Review from L W (Daughter of Resident) published on 21 July 2020 Submitted via Postal Card
Overall Experience
I find the staff exceptional, very friendly, and caring to the residents.

No complaints at all.

Reply from Olivia Shields, Marketing Assistant at Hesslewood House Care Home

Thank you for sharing your recent experience of our home. We are pleased that it has been so positive and look forward to seeing you again soon. Take care.

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Review from J A (Daughter of Resident) published on 16 July 2020 Submitted via Postal Card
Overall Experience
Things seem to have improved with the home.

Staff listen to what you have to say.

Reply from Olivia Shields, Marketing Assistant at Hesslewood House Care Home

Thank you for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive. Have a wonderful day.

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Review from J P (Partner of Resident) published on 15 July 2020 Submitted via Postal Card
Overall Experience

I have always found everyone at the care home to be very friendly, always happy to speak and answer any questions. They all show a lot of interest in the residents and respectful to all. Our family are quite happy with the care he receives. Also, very grateful to everyone at this awful time. Take care; I am still shielding until August.

Reply from Olivia Shields, Marketing Assistant at Hesslewood House Care Home

Thank you for your comments about your recent experience at Hesslewood House Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you are pleased with the quality of our care. Take care.

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Review from Elizabeth L (Daughter of Resident) published on 1 July 2020 Submitted via Website
Overall Experience

My mum went into the home in May 2019 after breaking her hip initially for respite care. Despite her being 'difficult' in her early days there, the staff were always kind and patient with her. She is now a full-time resident after failing to get enough mobility back to return home (she is in her 80's). She is settled, has a lovely room overlooking the parkland, is happy, mixes well and joins in the activities, albeit these have been curtailed due to Covid-19. It was a lovely gesture to have a drive-by both for the residents and relatives/friends, the joy on the residents faces expressed how happy they were. I cannot thank the staff enough for their commitment and care during this virus and also under 'normal' circumstances. Look forward to visiting once normal circumstances resume.

Reply from Olivia Shields, Marketing Assistant at Hesslewood House Care Home

Thank you, Elizabeth, for letting us know how we are doing at Hesslewood House Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Review from Angela D (Daughter of Resident) published on 23 June 2020 Submitted via Website
Overall Experience

My Dad has the early onset of dementia so at times, with his confusion, he has become stressed and wanting to come "home". He seems more settled now and has accepted where he now lives and I can honestly say he is quite happy there. The staff are kind and have a good banter with Dad which is what he loves, he loves being cheeky and having a laugh with them. He likes helping out and the staff encourage this where safely possible. As a family, we do believe the staff try hard with Dad, especially around his personal hygiene. As a carer myself having worked in care homes I know from a personal level how difficult it can be to try to persuade a resident to have a regular shower. Perhaps a little more encouragement would be great from the staff, I know it's hard when dad may say no but with a bit of cheeky banter and time, I'm sure he would give in. I appreciate every effort made and other than that I feel dad is in the best place with caring staff that try hard in all they do.

Reply from Olivia Shields, Marketing Assistant at Hesslewood House Care Home

Thank you for letting us know how we are doing at Hesslewood House Care Home. The care and wellbeing of every resident is our number one priority, and it is rewarding to have such positive feedback about how we are doing.

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Review from Alison M (Wife of Resident) published on 19 June 2020 Submitted via Website
Overall Experience

I am really grateful for the care that my husband is getting. I have always found the staff helpful, professional and willing to make every effort to make him comfortable. Although I haven’t been able to visit recently because of the restrictions, I have been able to talk to him on FaceTime, and this has been because there has been someone able to help and make sure the phone is available. I was very impressed also with the way a Drive-through was organised, so we were able to visit our relatives outside at a safe distance.

Reply from Olivia Shields, Marketing Assistant at Hesslewood House Care Home

Thank you for letting us know how we are doing at Hesslewood House Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Review from Andrew P (Son of Resident) published on 19 June 2020 Submitted via Website
Overall Experience
My mum has been in the home since September; it took her quite a while to settle and then came lockdown.
I have to say I think the staff have gone above and beyond the call of duty, level of care is excellent obviously during the lockdown period activities and entertainment are severely curtailed so boredom does set in with the residents quickly, the isolation for the residence is kept to a minimum by the staff by doing drive-by viewings etc.

From my family's point of view, our mum has been in the home in her early stages of dementia has been a godsend for us all from a care point of view, and may I take this opportunity to convert our deepest gratitude to each and every member of the staff, thank you.

Reply from Olivia Shields, Marketing Assistant at Hesslewood House Care Home

Thank you for your wonderful feedback following your recent experience at our home. We are happy to learn it has been so positive. We appreciate you taking the time to let us know how we are doing. Take care.

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Review from Graham L (Father of Resident) published on 22 May 2020 Submitted via Website
Overall Experience
They have been looking after my Daughter who has Huntington's disease for over 5 years now and nothing is too much trouble for them. She can be very difficult to look after at times and they never complain. Her best interests are always put first.
They treat her like family and my daughter has almost from day one called it her home.

They are a wonderful group of very caring people and to the staff, I would like to say a very big thank you for the care you give to her.

Reply from Olivia Shields, Marketing Assistant at Hesslewood House Care Home

Thank you, Graham, for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive and look forward to seeing you again soon. Take care.

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Review from Lynn Y (Daughter of Resident) published on 28 December 2018 Submitted via Postal Card
Overall Experience
My mum was a resident for over a year. She gradually went downhill to be bed bound and paralysed down one side.
In her final days of life, I sat by her bed 10 hours a day for 5 days. The staff were very sensitive to my emotions.
The staff were caring, attentive and took care of me as well as Mum. I cannot thank them enough!

Her room was cleaned daily and she was clean, warm and dry.

Reply from Ronnie Cavanagh, Marketing at Hesslewood House Care Home

Thank you Lynn for your kind comments about our Care team. We appreciate you taking the time to leave feedback for Hesslewood House Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your Mum with dignity and the...  

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Review from Roland Aubrey F (Husband of Resident) published on 27 June 2018 Submitted via Postal Card
Overall Experience

All staff are very polite and kind to residents and are dressed very well.

Reply from Ronnie Cavanagh, Marketing at Hesslewood House Care Home

Thank you, Roland, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Hesslewood House Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from Karen H (Daughter of Resident) published on 22 June 2018 Submitted via Postal Card
Overall Experience

Our father has lived in Hesslewood for just over two years. The care he has received has been excellent. We are confident that all his needs are met. Nutritionally and medically giving us peace of mind.

Reply from Ronnie Cavanagh, Marketing at Hesslewood House Care Home

Thank you, Karen, for your comments about your recent experience at Hesslewood House Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.

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Review from S E (Resident / Service User) published on 1 December 2017 Submitted via Postal Card
Overall Experience

So homely. Nice and comfortable.

It's nice to be where everyone knows my name.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Hesslewood House Care Home

Thank you for taking the time to let us know what you think about Hesslewood House Care Home. We are pleased to hear you are enjoying life at our home! Have a wonderful day!

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Review from A S (Resident / Service User) published on 1 December 2017 Submitted via Postal Card
Overall Experience

I feel safe and very well looked after. They're all good company.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Hesslewood House Care Home

Thank you for sharing your recent experience with Hesslewood House Care Home. We are really pleased to hear you are enjoying life at our home. If there is anything more we can do please let us know. Have a wonderful day!

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Review from Patricia W (Wife of Resident) published on 6 October 2017 Submitted via Postal Card
Overall Experience

I love the site and grounds of Hesslewood House and my husband's room is situated well to appreciate that. I find this form very hard to complete as individuals vary so much and one day can be happy and the next not so much, all due to staffing on the day. I am often quoted by some members of staff as having "duty of care" but sometimes feel care is not just "duty" at heart. I was undecided about cleanliness, as the bathroom could be much improved. The security is poor now that there are residents wandering in and out of the rooms and many items going missing, so doesn't feel "our room" anymore. The manager is always ready to listen to problems.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Hesslewood House Care Home

Thank you, Patricia, for your comments about your recent experience at Hesslewood House Care Home. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of our care. Please don't hesitate to reach out to us if there's anything additional we...  

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Review from A W (Son of Resident) published on 20 September 2017 Submitted via Postal Card
Overall Experience

Good. My mother would recommend the home to anybody. Most of the staff are good with a couple of exceptions.

Once I was waiting 15 minutes before the front door was attended to. This needs looking at. However, everything else is satisfactory.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Hesslewood House Care Home

Thank you for sharing your recent experience at Hesslewood House Care Home. We really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do! We look forward to your next visit! Take care!

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Review from Roland F (Husband of Resident) published on 8 September 2017 Submitted via Postal Card
Overall Experience

The staff are very pleasant and welcoming to me. They treat my wife very well and with dignity. They are very familiar with her needs as well as her liking for singing. The place is clean and tidy with pleasant grounds where I can take her out for a short walk in her wheelchair. I am very happy with the level of care she receives.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Hesslewood House Care Home

Thank you, Roland, for your comments about your recent experience at Hesslewood House Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from A D (Friend of Resident) published on 4 September 2017 Submitted via Postal Card
Overall Experience
I am an ex-resident and a regular visitor.
I really appreciate how well I was looked after as a resident.
Through the eyes of a visitor, I see the empathy and endearment shown by the staff.
It is said that laughter is the best medicine and to experience this with the residents is so uplifting - it's touching.

Singalongs are so rewarding, I consider myself so lucky to be a part of it.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Hesslewood House Care Home

Thank you for your kind comments about your experience at Hesslewood House Care Home. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of care when you were with us. We are so happy to hear that you still visit us regularly and get...  

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Review from Wendy (Daughter of Resident) published on 20 April 2017 Submitted via Website
Overall Experience

On the whole, the staff are very caring but my complaint is about the lack of response to a resident when using the buzzer to call for help, particularly if the person is totally reliant on that service is unable to be independent. The response takes far too long, witnessing anywhere from 20 to 60 minutes. Clearly, the reason being for this issue is a lack of staffing; the staff themselves are very willing and able but the main issue is the repeated time anyone responds to a buzzer. Within the time it takes for someone to respond, anything could have happened. The worst incidence happened on the 1/4/17 when my relation was still in bed at 10.25am, not up, washed, dressed, no breakfast, no drink; this is unacceptable, does not reflect good practice and contravenes the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014: Regulation 10 - Dignity and Respect. I fear for others who may have suffered the same treatment and those to come in the future.

Reply from Charlotte Jackson, Marketing Assistant at Hesslewood House Care Home

Thank you for submitting your review. I do hope our meeting and subsequent conversations have addressed the concerns you have raised. I would like to offer reassurance that the issues highlighted have been promptly addressed and we continue to monitor the situation.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 July 2025
Overall
Good
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (0)

News
  • 12 Jan 2026

    A Christmas Eve to Remember at Hesslewood House Christmas Eve began early at Hesslewood House Care Home in Hessle, as we were honoured to be featured live on BBC Breakfast,...

  • 27 Jun 2025

    Our first ever Hesslewood House pet show was a hit! Families and staff members brought their fluffy members for a day full of fun, laughter, and heartwarming moments - each...

  • 27 Jun 2025

    Throughout the month of May, a heart warming initiative brought staff and residents together all in support of Dementia UK. With walking shoes laced and determination high, participants of all...

Upcoming Events

There are no upcoming events for Hesslewood House Care Home.

Awards / Recognitions (11)

Meet the Team (1)

Alison Hudspeth-Lamb
Alison Hudspeth-LambJob Title:Home Manager at Hesslewood House Care Home, HessleJoined: 1997

Alison has worked in the Health and Social Care sector for over 20 years and knew care was the career path for her. She loves working with people and finds helping people to be extremely rewarding.

Throughout her career Alison has worked in roles including Senior Carer, Unit Manager, Deputy Manager and now Home Manager. She has a Level 2, 3 and 5 NVQ and she and her team at Hesslewood House have been nominated twice for the Care Awards.

Alison is fluent in Afrikaans and English and has worked all around the world. She loves travelling and spending time with her family. Words of encouragement from Alison for someone looking for the right care home would be: “Visit the home if you can, so you can get a real feel for it, I love working with my fantastic team and building strong relationships with our residents.”

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