Hesslewood House Care Home

Ferriby Road, Hessle HU13 0JB
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9.9 61 Reviews
  • Hesslewood House Care Home, Hessle
Welcome to Hesslewood House.

Hesslewood House Care Home, on Ferriby Road, Hessle – Where Everyone Has a Life Worth Celebrating

Part of the multi-award-winning Strong Life Care family, Hesslewood House Care Home in Hessle, East Riding of Yorkshire, offers a warm, inclusive environment where every resident is valued, respected, and supported to live life to the fullest.

Conveniently situated on Ferriby Road, Hesslewood House provides high-quality residential care, dementia care, palliative care, and respite care for the Hessle and Hull communities. The experienced and compassionate team delivers person-centred support with dignity and respect, giving families reassurance that their loved ones are in safe and caring hands.

The home proudly embraces equality, diversity, and inclusion, welcoming residents from all cultures, faiths, and backgrounds, and tailoring care to each individual’s preferences, traditions, and identity.

Life at Hesslewood House is vibrant and meaningful. Residents enjoy a wide variety of activities, homely lounges and dining areas, beautifully prepared meals, and countless opportunities for friendship, connection, and wellbeing.

Hesslewood House Care Home, Hessle brings together award-winning care, inclusivity, and community spirit to create a home everyone can be proud of - a place where every life is truly worth celebrating.
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Care Provided by Hesslewood House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1320 – £1320
  • Self-Funded Residential Dementia Care: £1320 – £1420
  • RESPITE Self-Funded Residential Care: £1320 – £1320
  • RESPITE Self-Funded Residential Dementia Care: £1320 – £1420
The price(s) shown are provided by the care home. Contact Hesslewood House Care Home for full pricing details and T&Cs.

Contact Hesslewood House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Hesslewood House Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Alison Hudspeth-Lamb (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (66)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (66)

Parking

  • Large car park available

Hesslewood House Care Home Reviews (61)

9.9

Hesslewood House Care Home has a Review Score of 9.9 (9.856) out of 10, based on 18 reviews in the last 2 years.
Over all time Hesslewood House Care Home has 61 reviews.

Overall Experience
  • 38
  • 19
  • 3
  • 1
  • 0
Date Published
  • 61
  • 9
  • 13
  • 18
  • 43
Reviewer Connection to Hesslewood House Care Home
  • 28
  • 5
  • 5
  • 5
  • 4
  • 4
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 61, showing 61-61
Review from R C (Husband of Resident) published on 15 February 2016 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
My wife was using the commode and the carer came into the room with her breakfast, she gave the food to my wife while she was still on the commode. Food was nearly always cold. Pressing the call button nearly always resulted in a long wait (shortage of staff).
Reply from Michelle Pepworth, Home Manager at Hesslewood House Care HomeHi there, thank you for taking the time to review Hesslewood House - we really appreciate all comments and feedback about the service provided here. I’m quite concerned about the issues you have raised in your review and will investigate this imminently. I’d like to talk further with you about this so I will be in touch to arrange a meeting if you feel necessary. Kind regards, Michelle Pepworth.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.856)

Overview of Review Score

The Review Score of 9.9 (9.856) out of 10 for Hesslewood House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.906 for Hesslewood House Care Home is calculated as follows: ( (195 Excellents x 5) + (16 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 213 Ratings = 4.906
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for Hesslewood House Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jul 2025

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (1)

Alison

Alison Hudspeth-Lamb

Job Title: Home Manager at Hesslewood House Care Home, Hessle Joined: 1997

Alison has worked in the Health and Social Care sector for over 20 years and knew care was the career path for her. She loves working with people and finds helping people to be extremely rewarding.


Throughout her career Alison has worked in roles including Senior Carer, Unit Manager, Deputy Manager and now Home Manager. She has a Level 2, 3 and 5 NVQ and she and her team at Hesslewood House have been nominated twice for the Care Awards.


Alison is fluent in Afrikaans and English and has worked all around the world. She loves travelling and spending time with her family. Words of encouragement from Alison for someone looking for the right care home would be: “Visit the home if you can, so you can get a real feel for it, I love working with my fantastic team and building strong relationships with our residents.”

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hesslewood House Care Home to verify any information. View our terms and conditions. Hesslewood House Care Home has an Enhanced Service - more info.