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Riverhead Hall

Beechwood Lane, Driffield, East Riding of Yorkshire YO25 6NU
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Riverhead Hall, Driffield
Riverhead Hall, Driffield
Riverhead Hall, Driffield

Riverhead Hall is a luxury residential care home, set in Driffield, East Yorkshire. The care home is situated in a secluded area on the banks of the Driffield Canal. Their 45 bedroom suites are designed to give residents luxury, privacy and independence.

At Riverhead Hall, they recognise the importance of recreational activities, and have a dedicated activities coordinator, who plans each day based on the lifestyle preferences and abilities of...  

Care Provided by Riverhead Hall

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,190 - £1,320£1,190 - £1,320
Residential Dementia Care£1,190 - £1,320£1,190 - £1,320

Room rates cover the individuals' personal care needs, their private room, laundry services, daily wellbeing planner (a wide variety of activities and events tailored to the service users including minibus trips) all main meals and regular snacks and refreshments. The rate does not cover private costs such as a hairdresser fee, although a hairdresser does visit the home on a weekly basis.

Contact Riverhead Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Nicky Holbrey(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2001

Room Information

  • Single Rooms (48)

Visiting

  • The team welcome visitors of residents and clients to the home and aim to be as flexible as possible. Visitors are welcome to pop-in but calling the home to pre-arrange a visit is preferred.

Parking

  • Private parking on-site.

Riverhead Hall Reviews (61)

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9.9

Riverhead Hall has a Review Score of 9.9 (9.885) out of 10, based on 18 reviews in the last 2 years. Over all time Riverhead Hall has 61 reviews.

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Showing 61 reviews matching selected criteria
Review from John H (Brother-in-law of Resident) published on 27 June 2024 Submitted via Website
Overall Experience

Staff very friendly and helpful. Home is very clean and tidy all residents are very happy. Plenty of entertainment and activities to occupy the residents if they want to join in. Beautiful gardens well kept for residents and their visitors to have a walk-in.

Reply from Wellburn Care Homes, Marketing & Activities at Riverhead Hall

We're thrilled to hear that our care home has exceeded your expectations! We take great pride in maintaining a clean and welcoming environment, and it's fantastic to hear that our residents are happy and engaged in activities. Our beautiful gardens are a lovely spot for residents and visitors...  

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Review from Richard N (Brother of Resident) published on 18 June 2024 Submitted via Website
Overall Experience
We are delighted we chose Riverhead Hall for my brother and were immediately taken with the friendly atmosphere, its two sitting rooms, bright, airy dining room, comfortable bedrooms, and fabulous, accessible garden.

The standard of care is very good and my brother's needs are catered for in a sensitive, caring manner. The home is well maintained and the standard of cleanliness is very good; the meals too are of a very good standard and the cook produces lovely cakes for residents' birthdays. The manager oversees a lovely, happy workforce with the gardener, maintenance workers, catering, and laundry staff alike, interacting with the residents and joining in their activities too. The activities organiser is exceptional, planning activities for each morning and afternoon of every day with music and singers coming in a number of times a month. Riverhead provides a safe, happy, and exceptionally friendly place for my brother to live and into which he settled with ease.

Reply from Wellburn Care Home, Marketing & Activities at Riverhead Hall

We are thrilled to hear that you and your brother have had a wonderful experience at Riverhead Hall! We strive to create a warm and welcoming atmosphere, and it's wonderful to know that our efforts have paid off. We're particularly proud of our dedicated team, who go above and beyond to provide...  

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Review from Julie C (Daughter of Resident) published on 17 June 2024 Submitted via Website
Overall Experience

The moment my father was welcomed at Riverhead Hall, I knew we had found the right place for him to be cared for. His needs are very well met. Staff have taken the time to get to know him in order to make his stay more personal and comfortable. We as a family are welcomed at Riverhead at any time of day and have spent quality time enjoying the various activities and entertainment with him, allowing us to have cherished memories. The online page is a fabulous way for us to see him enjoying the company of other residents when we are not there. Every member of staff is approachable. The feeling within Riverhead is extremely homely and nothing is too much trouble. The residents are entertained with lots of activities and different areas to sit and a beautiful garden. I rate Riverhead as outstanding and would recommend them to everyone!

Reply from Wellburn Care Homes, Marketing & Activities at Riverhead Hall

Thank you so much for taking the time to share your wonderful review of Riverhead Hall. We are thrilled to hear that you have had a positive experience with our care home, and that our staff have been able to meet your father's needs and provide a personalised and comfortable stay. We are proud to...  

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Review from S O (Granddaughter of Resident) published on 12 June 2024 Submitted via Website
Overall Experience

My grandma who has lived at Riverhead Hall for the last 3 years has received the best care and is very happy here, all the staff team are very kind and caring with my grandma, and are very patient with her also treat her with dignity and respect! Wouldn't want my grandma to be anywhere else.

Reply from Wellburn Care Homes, Marketing Co-ordinator at Riverhead Hall

Thank you for your lovely feedback on Riverhead Hall! We're delighted to hear that your grandma is happy and well cared for with us. Your kind words about our staff's dedication and compassion are also much appreciated and we will make sure to pass these on to the rest of the team at Riverhead.

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Review from S W (Daughter of Resident) published on 11 June 2024 Submitted via Website
Overall Experience

My mum has been in the home for 2 years now and I cannot fault the place the staff, rooms, food, entertainment are all really friendly and helpful. Mum has settled in lovely and it was the best decision for her to come to Riverhead Hall Care Home.

Reply from Wellburn Care Homes, Marketing & Activities at Riverhead Hall

Thank you so much for taking the time to share your wonderful review! We're thrilled to hear that your mum has settled in so well and that you've had a positive experience with our staff, rooms, food, and entertainment. We strive to provide a warm and welcoming environment for all our residents,...  

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Review from Rich C (Son of Resident) published on 15 May 2024 Submitted via Website
Overall Experience
We are pleased to see that the service provided for my Dad is of a high standard and has been consistently so since he moved in.
His room is comfortable, the food is of a good standard and the carers really connect with Dad and it's nice to see that there is not a huge turnover of staff.

The entertainment and activities provided really make a difference.

Reply from Wellburn Care Homes, Marketing & Activities at Riverhead Hall

Thank you so much for taking the time to share your wonderful feedback about our care home. We're thrilled to hear that your dad has been enjoying a high standard of service and care since he moved in, and that he's comfortable and happy with his room and the food. We're also grateful for your...  

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Review from Karen B (Niece of Resident) published on 26 April 2024 Submitted via Website
Overall Experience

Highly recommend. The staff are fantastic, always friendly welcoming and helpful. You can tell they care about the residents. Always some activity for the residents to join in. One staff member organises fantastic things, especially the Riverfest last year. The home is undoubtedly amazing for my uncle who is well cared for and well fed and if he has any issues, then it's dealt with immediately. Can't fault them.

Reply from Wellburn Care Homes, Marketing & Activities at Riverhead Hall

Thank you so much for taking the time to share your wonderful review! We're thrilled to hear that you've had a positive experience with our staff and the care we provide. It's great to know that you feel your uncle is well cared for and well fed and that our staff are attentive to his needs. We're...  

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Review from Sally H (Daughter of Resident) published on 26 April 2024 Submitted via Website
Overall Experience
My mum has been in the care home for over a year. She is very happy and very well looked after. Any problems if Mum is poorly or anything else the staff always ring to inform me and sometimes Mum just wants a chat with me so they ring and we have a chat, it’s never an issue. Mum always comments on the food is good so it must be, she has always liked her food.

She loves all the staff they are very good with the residents and she loves all the daily activities they do with the residents keeping her occupied so she’s never bored. I would highly recommend it to anybody.

Reply from Wellburn Care Homes, Marketing & Activities at Riverhead Hall

Thank you so much for taking the time to share your wonderful experience with us. We're thrilled to hear that your mum is happy and well cared for in our care home. it's great to hear that they're always keeping you informed and involved in your mum's care. We're also glad to hear that she enjoys...  

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Review from C C (Mother-in-law of Resident) published on 12 October 2023 Submitted via Postal Card
Overall Experience

I cannot fault Riverhead Hall. My in-laws moved in last year but my father-in-law died last October. The care tended to my father-in-law, my mother-in-law and my family was outstanding. There are too many examples of the high standards to write here but my mother-in-law is very happy to be there with huge improvements in state of health, happiness and contentment.

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Review from K L (Daughter of Resident) published on 3 October 2023 Submitted via Website
Overall Experience

My mother has had a long and very pleasant stay at this lovely care home. The staff are friendly and caring, providing my mother with the constant care she needs. They always talk to her in a cheerful and encouraging way and include her in as many activities as possible. They are gentle and respectful when they move her and help her to be comfortable. They give her professional care but in a homely, sensitive manner. She is always happy to see them! I am very pleased with the care she receives.

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Review from Sally I (Daughter of Resident) published on 10 August 2023 Submitted via Website
Overall Experience

As a family we were all very emotional, having to put Dad in a care home. Dad has dementia. From the first time we had a meeting with the manager, we were made to feel welcome. When Dad went into Riverhead Hall everyone made Dad and me, my sister and Mum feel welcome. Everyone is so dedicated to their job. Dad has been in 6.5 weeks now, I ring on days I cannot get to visit and it's never a problem for whoever answers the call, they are always available to give me an update on Dad. If he isn't feeling well, someone will call and make sure we are aware of what is happening. As a family, we feel part of a bigger family now as not only do they all do an amazing job of caring for Dad but they have shown compassion to us all when we have struggled with the transition of Dad settling in and we are so grateful of all the dedication and hard work they all do with a smile on their faces. Thank you to everyone who helps make our dad feel part of his new home in Riverhead Hall.

Reply from Wellburn Care Homes, Marketing Co-ordinator at Riverhead Hall

Thank you so much for taking the time to share your experience with us at Riverhead Hall. Placing a loved one in a care home is never an easy decision, especially when dealing with dementia but it's lovely to hear that your dad has found a new home with us at Riverhead Hall and that you all feel a...  

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Review from Angie E (Daughter of Resident) published on 9 August 2022 Submitted via Website
Overall Experience

The care for my mother at the end of her life has been unbelievably loving and thoughtful. The staff are a complete delight and treated her with the utmost kindness, dignity and love. Cannot recommend highly enough. Thank you all.

Reply from Wellburn Care Homes, Marketing Co-ordinator at Riverhead Hall

Thank you for the kind words, Angie - it's lovely to hear that the care and our team here at Riverhead Hall have been so thoughtful and caring for your mother. We will pass on your message to the rest of the team, they will be touched by your kind feedback.

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Review from Jo H (Daughter of Resident) published on 22 April 2022 Submitted via Website
Overall Experience

Both my mum and I cannot fault Riverhead Hall for giving us 100-percent peace of mind in knowing that mum is getting the best care possible, especially through these difficult times. Thank you to all concerned.

Reply from Wellburn Care Homes, Marketing Co-ordinator at Riverhead Hall

Thank you for the kind words, it is so great to hear that Riverhead is providing you with peace of mind and great care for your mum. This will be encouraging to our hard-working team, so I will pass on your message to the rest of the staff.

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Review from Zoe M (Daughter of Resident) published on 22 April 2022 Submitted via Website
Overall Experience

I cannot fault the care my mother continues to receive at Riverhead Hall. All the staff are friendly and helpful and really seem to care about the residents. It feels like a little family. The rooms are fresh and clean.

Reply from Wellburn Care Homes, Marketing Co-ordinator at Riverhead Hall

It's lovely to hear your mother is happy with us - the staff do indeed create a little family within the home, and they will be so encouraged to hear that their work is seen and appreciated, we will pass on your kind message to the team.

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Review from J F (Granddaughter of Resident) published on 22 April 2022 Submitted via Website
Overall Experience

My grandma has lived at Riverhead Hall for around five years and I would not want her to be in any other care home. Riverhead Hall is lovely, the staff are all very helpful and friendly and most importantly my grandma is happy there. They have a lifestyle coordinator who provides lots of activities and my grandma loves to join in. The home itself is lovely and clean and grandma's room is always immaculate. Riverhead Hall is set on beautiful grounds and my grandma loves to spend time in the garden chatting with other residents. I can recommend this home to anyone.

Reply from Wellburn Care Homes, Marketing Co-ordinator at Riverhead Hall

It makes our whole team so happy to know your grandma is happy at Riverhead Hall. From activities to the grounds and gardens, to care itself - we want to make sure we cater to each and every individual to make sure they are having a lovely time with us.

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Review from G S (Daughter of Resident) published on 9 March 2022 Submitted via Postal Card
Overall Experience

Our mum has recently moved into this home following the closure of the one she has been in for three years. The overall feel of 'Riverhead' is much more appealing on so many levels. Mum is clearly more comfortable even though she is unable to make any responses to her surroundings. (It is not possible to comment on food, facilities, etc, as she is unable to participate).

Reply from Wellburn Care Homes, Marketing Co-ordinator at Riverhead Hall

Thank you for your feedback - we are glad to hear your mum is comfortable at Riverhead, as our team is always working incredibly hard to accommodate the care they give to each and every resident, taking in mind their personal and medical needs.

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Review from Jayne B (Daughter of Resident) published on 25 February 2022 Submitted via Postal Card
Overall Experience

Greeted at the door PPE given. Room clean and odour free. Mother clean and comfortable.

Reply from Wellburn Care Homes, Marketing Co-ordinator at Riverhead Hall

Thank you for your message - we try to make sure our residents are feeling well and are safe at all times, so it's nice to see that being noticed.

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Review from James M (Husband of Resident) published on 15 November 2021 Submitted via Postal Card
Overall Experience

Warm, clean, good food, great friendly staff and very welcoming.

Reply from Wellburn Care Homes, Marketing Co-ordinator at Riverhead Hall

Thank you for your lovely review of Riverhead Hall - we will pass on your kind words to the rest of the team.

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Review from Carol B (Daughter of Resident) published on 30 July 2021 Submitted via Website
Overall Experience
After an extremely difficult year for the family, Mum was admitted to Riverhead Hall with later stages of vascular dementia. The staff from the onset have been wonderful and helped us cope with this traumatic time. Nothing has been too much trouble and I have found everyone to be professional, attentive and loving. Mum is settling in and always looks well presented and has quickly bonded with staff members.

We are always kept updated and are encouraged to visit as often as we like. On our visits, we are given tea and biscuits in the wonderful garden. They are able to provide a level of ongoing care and dignity that we sadly could not provide as Mum's condition worsens. I cannot thank them enough for their kindness.

Reply from Isobel Moran, Marketing Co-ordinator at Riverhead Hall

Thank you so much for your lovely review – it is very much appreciated. I will pass your feedback onto our team, and we look forward to you visiting again soon.

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Review from Jodie M (Granddaughter of Resident) published on 9 June 2021 Submitted via Website
Overall Experience

After a horrible few months in hospital after a major stroke, my Grandma spent some weeks in Riverhead for respite before returning home. All of the staff were so welcoming and accomodating for both her and all of our family. They allowed us to visit daily (whilst abiding by Covid guidelines) which really helped to lift all of our spirits after having spent so long apart. The communication was fantastic and they were always available to answer any queries and put our minds at ease. The staff brought my Grandma on tremendously both physically and mentally - the change in just 6 weeks was phenomenal. We cannot thank them enough!

Reply from Charlotte Frankland, Marketing Executive at Riverhead Hall

Thank you so much for your lovely review of Riverhead Hall! I will pass your comments onto the team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 November 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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Awards / Recognitions (12)

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Meet the Team (2)

Nicky Holbrey
Nicky HolbreyJob Title:Home ManagerJoined: 2020

Nicky has over 20 years of experience in the care sector. She joined Wellburn Care Homes in 2020 as Manager of Riverhead Hall.

Qualifications:
NVQ Level 2 & 5
Dementia Level 2
Mental Health Level 2
Diabetes Level 2
Safeguarding Level 3
End of Life Care Level 2
Safe Handling of Medication Level 2

Equality and Diversity Level 2

Kelly Noy
Kelly NoyJob Title:Deputy ManagerJoined: 2022

Kelly started her career in care around nine years ago, and has worked for Wellburn Care for over three years. She has worked her way up from Care Assistant to Deputy Manager. Kelly is passionate about ensuring that residents receive excellent, person-centred care. She is very focused and dedicated and strives to be the best version of herself, with her residents at the heart of everything she does.

Qualifications:
- Level 2 NVQ Health and Social Care

- Currently working towards Level 3 NVQ Health and Social Care

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