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Riverhead Hall

Beechwood Lane, Driffield, East Riding of Yorkshire YO25 6NU
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Riverhead Hall, Driffield
Riverhead Hall, Driffield
Riverhead Hall, Driffield

Riverhead Hall is a luxury residential care home, set in Driffield, East Yorkshire. The care home is situated in a secluded area on the banks of the Driffield Canal. Their 45 bedroom suites are designed to give residents luxury, privacy and independence.

At Riverhead Hall, they recognise the importance of recreational activities, and have a dedicated activities coordinator, who plans each day based on the lifestyle preferences and abilities of...  

Care Provided by Riverhead Hall

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,190 - £1,320£1,190 - £1,320
Residential Dementia Care£1,190 - £1,320£1,190 - £1,320

Room rates cover the individuals' personal care needs, their private room, laundry services, daily wellbeing planner (a wide variety of activities and events tailored to the service users including minibus trips) all main meals and regular snacks and refreshments. The rate does not cover private costs such as a hairdresser fee, although a hairdresser does visit the home on a weekly basis.

Contact Riverhead Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Nicky Holbrey(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2001

Room Information

  • Single Rooms (48)

Visiting

  • The team welcome visitors of residents and clients to the home and aim to be as flexible as possible. Visitors are welcome to pop-in but calling the home to pre-arrange a visit is preferred.

Parking

  • Private parking on-site.

Riverhead Hall Reviews (61)

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9.9

Riverhead Hall has a Review Score of 9.9 (9.885) out of 10, based on 18 reviews in the last 2 years. Over all time Riverhead Hall has 61 reviews.

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Showing 61 reviews matching selected criteria
Review from Susan C (Daughter of Resident) published on 3 June 2021 Submitted via Website
Overall Experience

Mum was in Riverhead Hall this month for respite care. The care she received was second to none. The staff are so caring and nothing is too much trouble day or night. Mum was treated with kindness and respect from the minute she went in, to coming home. I would not hesitate to leave mum with these wonderful staff again knowing all her needs would be met.

Reply from Charlotte Frankland, Marketing Executive at Riverhead Hall

Thank you so much for your lovely review of Riverhead Hall! I will pass your comments onto the team.

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Review from Diane G (Daughter of Resident) published on 1 June 2021 Submitted via Website
Overall Experience

My dear dad has now been living at Riverhead Hall for over 4 years. Obviously, the last 12 months have been very difficult for all of us, but it has given me great peace of mind that Dad has been well looked after by the amazing staff at the Care Home and for that, I cannot thank the staff enough. It has recently been a delight to see them all again whilst visiting Dad face to face at last; it feels like I am a part of their "family" as much as Dad is. I also find the managers extremely approachable and eager to listen to any concerns I might have had. The current renovations and decoration are making the whole place feel very comfortable and loved once more. He may not say it often, but I know that Dad has the same opinion as myself and is happy living in Riverhead Hall Care Home.

Reply from Charlotte Frankland, Marketing Executive at Riverhead Hall

Thank you for your lovely review of Riverhead Hall. We are thrilled your dad is happy with us.

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Review from Robert F (Son of Resident) published on 5 May 2021 Submitted via Website
Overall Experience

My mother has been a resident of Riverhead Hall for about four years. The care that she has received during this time has been exceptional, especially during the Covid-19 lockdown. All of the staff are always very helpful, but more importantly very kind and caring.

Reply from Charlotte Frankland, Marketing Executive at Riverhead Hall

Thank you for your lovely review of Riverhead Hall. We are so pleased your mum is happy with us!

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Review from Cathy S (Daughter of Resident) published on 4 May 2021 Submitted via Website
Overall Experience

In December 2020 my mum caught Covid 19. She became very poorly very quickly and spent the following few months struggling through the dreadful effects the virus had on her and went from being a pretty active 90-year-old to struggling for her life, bedridden and sleeping most of the time. The staff of Riverhead Hall, both carers and managers, who have been mum's second family since moving into the home in August of 2019, through their dedication, devotion and selflessness in the face of this horrid virus, brought her through. She is now up and about, enjoying the lovely food and in-house entertainment. She likes her room which is very comfortable and more than anything she likes the carers who take care of her 24/7. Mum is recovering well and although not back to how she was before Covid, she is well on her way. My family and I cannot thank all concerned at Riverhead Hall enough.

Reply from Charlotte Frankland, Marketing Executive at Riverhead Hall

Thank you so much for your lovely review of Riverhead Hall! I will pass your comments onto the team.

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Review from Pamela (Daughter of Resident) published on 23 April 2021 Submitted via Website
Overall Experience

My husband and I have always found the staff very helpful and friendly and we are very pleased with the way they look after my Mother and all the other residents. Over the last year during covid, they have gone out of their way to keep all the residents happy, well and entertained as relatives have not been able to visit. My mother has always seemed to be happy while she has been living at the care home and she is always clean and well-fed. All in all very happy with the way things are run.

Reply from Charlotte Frankland, Marketing Executive at Riverhead Hall

Thank you for the lovely review of Riverhead Hall. I will pass your comments onto the team.

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Review from Lillian Anne S (Daughter of Resident) published on 22 April 2021 Submitted via Website
Overall Experience

I have always found the care excellent for my relative, nothing is too much trouble even in these stressful times. Plenty of activities going on for the residents, very nice meals, drinks when requested. I find the staff very helpful and courteous at all times. The rooms are kept to a good standard and never smell anything but sweet. I would recommend Riverhead Hall with no qualms to anyone. Lots of nice space outside for relaxing and visiting including a pod for wet days.

Reply from Charlotte Frankland, Marketing Executive at Riverhead Hall

Thank you for your lovely review of Riverhead Hall. We are so pleased your relative is happy with us.

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Review from Emma D (Daughter-in-law of Resident) published on 30 March 2021 Submitted via Website
Overall Experience

I have had involvement with care homes for several decades professionally and personally with several family members. My mother and late father-in-law have both been residents in Riverhead Hall for over a year. The care provided has been exceptional. The staff are professional, caring, compassionate to both residents, family and friends visiting. Nothing could be too much trouble for them. They show respect and dignity at all times. They have risen to the challenges of the covid-19 restrictions admirably and should congratulate themselves. We can't thank them enough.

Reply from Charlotte Frankland, Marketing Executive at Riverhead Hall

Thank you so much for your lovely review of Riverhead Hall. I will pass your comments onto the team.

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Review from N L (Daughter of Resident) published on 10 September 2020 Submitted via Website
Overall Experience

Excellent administration. Very warm welcome on arrival with a surprise picnic tea. COVID restrictions are understandably tight but consistent and fair in the circumstances. Communication between staff, residents and relatives is first class. Management and staff are always extremely helpful and nothing seems too much trouble.

Reply from Charlotte Frankland, Marketing Executive at Riverhead Hall

Thank you for your lovely review of Riverhead Hall. I will pass your comments onto the team.

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Review from A P (Husband of Resident) published on 2 April 2020 Submitted via Postal Card
Overall Experience

An excellent care home situated in pleasant countryside at the edge of Driffield. Good access. Everywhere is clean, bright, well-decorated with roomy wide corridors. On entering there is a happy, welcoming atmosphere. Visitors can enter at any time and residents have access to numerous daily activities. Has a large airy dining room and lovely gardens.

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Review from L G (Daughter of Resident) published on 25 November 2019 Submitted via Postal Card
Overall Experience
All staff were friendly, attentive and professional. Food was good and plentiful and if mum wanted to go "off-menu", staff would do everything to get her what she fancied.
My mother received palliative care and died at Riverhead Hall. Along with superb district nurser support, staff enabled my mum to have a peaceful, almost pain-free, dignified death.

She felt cared for and "special". She was treated as an individual. I felt there was a very positive culture.

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Review from Stephanie H (Daughter of Resident) published on 20 August 2019 Submitted via Postal Card
Overall Experience

Mum went into Riverhead Hall initially for respite care after a spell in hospital, all the staff were very welcoming. Mum wasn't eating so the staff tried to tempt her with various foods. Mum also didn't want to leave her room so staff regularly checked on her and took the time to chat which she enjoyed. Mum went back into hospital and returned to Riverhead Hall for end of life care. All the staff were caring, kind and did everything they could to make her comfortable. Mum herself said she couldn't be in a better place. One staff member brought in her little boy, mum loves this. Mum received excellent care and all the staff were competent, friendly, caring and kind. This was very reassuring for us as a family to know she ended her days being so well cared for.

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Review from Irene H (Friend of Resident) published on 20 May 2019 Submitted via Postal Card
Overall Experience

In this difficult time for my friend and also for me, all the staff were wonderful and also helpful. They all helped my friend in the last time of his life and gave me the strength to support him. Thanks to all of them.

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Review from Marion C (Wife of Resident) published on 9 May 2019 Submitted via Postal Card
Overall Experience

I am very pleased with Riverhead Hall and hope that they will have a room for me in a year or two when I need it.

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Review from Carolyn N (Wife of Resident) published on 3 May 2019 Submitted via Postal Card
Overall Experience

Staff are patient and caring. I feel he is safe. Good atmosphere.

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Review from Julie-Anne B (Daughter of Resident) published on 1 May 2018 Submitted via Postal Card
Overall Experience

Overall I think the level of care is good, however, I sometimes witness my mum having to wait long periods of time for a carer to attend to her needs. I think this is due to the ratio of staff to residents. I also think the meals are not of a good standard. Before mum would usually eat all that was for tea, this not the case now, she rarely eats a full meal!

Reply from Wellburn Care Homes, Marketing Executive at Riverhead Hall

I would like to thank you for the comments received. It is our usual practice to review staffing levels on a monthly basis, however, based on your feedback I will arrange to discuss these levels with the home manager.

We have not received any other negative feedback around the meals but would encourage you to discuss this with the home manager so that a solution can be found.

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Review from Vicky S (Daughter-in-law of Resident) published on 13 April 2018 Submitted via Website
Overall Experience

Every time I have visited the home the staff have always taken time to update myself and husband on the care of my Father in law. My Father in law always looks very well presented and I feel all the staff have all built a good relationship with him which I feel is very important. My Father in law always comments about the lovely food, cakes and tea served throughout the day and there is a wide variety of entertainment put on throughout the week, from singers to owl handlers, something to suit everyone. All my Father in laws medical/ health needs are met promptly and health needs are met very swiftly when required. The home always appears very clean and welcoming, the staff and management are very professional.

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Review from Carolyn N (Wife of Resident) published on 9 April 2018 Submitted via Postal Card
Overall Experience

Since entering the care home in Jan of this year, my husband has gradually settled in and the staff now report that he is responding well to his change in circumstances. I am impressed with the patience and kindness of the staff.

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Review from Margaret J (Friend of Resident) published on 15 March 2018 Submitted via Postal Card
Overall Experience

Resident has been to Riverhead on two previous occasions when on respite. During these two stays we realise that this care home would be our preferred home should we need full-time care. This time has now arrived and we are so pleased, happy and reassured that the person who is very dear to us is in this lovely caring friendly environment.

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Review from Peter S (Son of Resident) published on 12 December 2017 Submitted via Website
Overall Experience
My father has been a resident at Riverhead Hall for over two years. The home is located in a beautiful garden setting, which is well maintained and tended on a regular basis. Sitting in his chair in the lounge, my father is able to view the garden and often comments on the roses (he used to be a keen gardener) and the wildlife that visits. He can also view the garden from his room, which is light, airy and always clean, on the first floor.
Meal times are always looked forward to and my father has often said that he enjoys the food provided. His clothes are kept clean and he is usually smartly but comfortably dressed when I visit.

My father is well looked after by the attentive staff in a friendly, safe environment and he has come to regard Riverhead Hall as ‘home’.

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Review from Christopher S (Son of Resident) published on 11 December 2017 Submitted via Postal Card
Overall Experience

My dad has been in this care home for almost a year and I can't recommend it enough. The staff and home are exceptional.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 November 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (12)

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Meet the Team (2)

Nicky Holbrey
Nicky HolbreyJob Title:Home ManagerJoined: 2020

Nicky has over 20 years of experience in the care sector. She joined Wellburn Care Homes in 2020 as Manager of Riverhead Hall.

Qualifications:
NVQ Level 2 & 5
Dementia Level 2
Mental Health Level 2
Diabetes Level 2
Safeguarding Level 3
End of Life Care Level 2
Safe Handling of Medication Level 2

Equality and Diversity Level 2

Kelly Noy
Kelly NoyJob Title:Deputy ManagerJoined: 2022

Kelly started her career in care around nine years ago, and has worked for Wellburn Care for over three years. She has worked her way up from Care Assistant to Deputy Manager. Kelly is passionate about ensuring that residents receive excellent, person-centred care. She is very focused and dedicated and strives to be the best version of herself, with her residents at the heart of everything she does.

Qualifications:
- Level 2 NVQ Health and Social Care

- Currently working towards Level 3 NVQ Health and Social Care

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