Riverhead Hall, Driffield, East Riding of Yorkshire
Riverhead Hall, Driffield, East Riding of Yorkshire
Riverhead Hall, Driffield, East Riding of Yorkshire

Riverhead Hall is a homely facility with secluded gardens where up to forty-three residents can receive expert care and achieve a satisfying day-to-day lifestyle.

The market town of Driffield is a friendly community in which to enjoy a retirement, with the home being a short distance from shops and other amenities.

The mobility needs of disabled residents are considered as part of the service, including on outings and within the home itself.

Group: Wellburn Care Homes Ltd

Person in charge: Sallie Aitken (Manager)

Local Authority / Social Services: East Riding of Yorkshire Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 48 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 48

Rooms with ensuite WC: 48

Facilities & Services: Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Riverhead Hall: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9 Riverhead Hall has a Review Score of 9 (8.954)

The Review Score of 9 (maximum of 10) for Riverhead Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Riverhead Hall in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.787 for Riverhead Hall is calculated as follows: ( (37 Excellents x 5) + (10 Goods x 4) ) ÷ 47 Ratings = 4.787

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.167 Points relating to the number of positive Reviews for Riverhead Hall is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 9.6 positive Reviews (48 registered maximum number of service users ÷ 5). 4 Reviews ÷ 9.6 Target = 0.417

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Riverhead Hall?

  • Extremely LIKELY
    3
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Riverhead Hall

  • Son of Resident/Service User
    3
  • Daughter of Resident/Service User
    1

My mother has been a resident in this home for ten months. She is well looked after, eats well and the management/staff are excellent.

How likely would you be to recommend Riverhead Hall? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My father has been a resident at Riverhead Hall for over two years. The home is located in a beautiful garden setting, which is well maintained and tended on a regular basis. Sitting in his chair in the lounge, my father is able to view the garden and often comments on the roses (he used to be a keen gardener) and the wildlife that visits. He can also view the garden from his room, which is light, airy and always clean, on the first floor.
Meal times are always looked forward to and my father has often said that he enjoys the food provided. His clothes are kept clean and he is usually smartly but comfortably dressed when I visit.
My father is well looked after by the attentive staff in a friendly, safe environment and he has come to regard Riverhead Hall as ‘home’.

How likely would you be to recommend Riverhead Hall? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My dad has been in this care home for almost a year and I can't recommend it enough. The staff and home are exceptional.

How likely would you be to recommend Riverhead Hall? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother and husband have lived at this care home for over two years. I have been very impressed with the work of all the staff.
They are a dedicated team of workers and show a total commitment to ensuring the comfort and well being of the residents.
Catering is of a high standard offering healthy food presented very well.
Laundering is immaculate.
There is a very happy atmosphere in the home due of course to the dedication of all the staff.
For residents who are able to, there are many and varied activities and outings for the residents.
An outstanding care home.

How likely would you be to recommend Riverhead Hall? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Riverhead Hall

Job Vacancies

Staff Profiles

Sallie

Sallie Aitken

Job Title: Manager

Joined: 1994

Description:

Sallie has worked at Riverhead Hall for 24 years and started her career with Wellburn Care as a care assistant. Sallie progressed to team leader, before being made deputy manager in 2015. She started as Manager in April 2017 and has her NVQ Levels 2 and 3. Sallie is very compassionate about her job and is enthusiastic about Riverhead and the residents she helps care for.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Riverhead Hall