Riverhead Hall

Beechwood Lane, Driffield YO25 6NU
Review Us
9.9 55 Reviews
  • Riverhead Hall, Driffield
Riverhead Hall is a luxury residential care home, set in Driffield, East Yorkshire. The care home is situated in a secluded area on the banks of the Driffield Canal. Their 45 bedroom suites are designed to give residents luxury, privacy and independence.

At Riverhead Hall, they recognise the importance of recreational activities, and have a dedicated activities coordinator, who plans each day based on the lifestyle preferences and abilities of the residents, and so there is a full programme of events available, both in and out of the home.

Staff are always on-hand to answer any questions about this important next stage in yours or your loved ones life, and to guide you through the process. So come and visit Riverhead Hall, and discover your kind of home.
Show Riverhead Hall on the Map

Care Provided by Riverhead Hall

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Contact Riverhead Hall to confirm what's included and get a personalised quote:

Contact Riverhead Hall to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Nicky Holbrey (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2001

Room Information

  • Single Rooms (48)

Riverhead Hall Reviews (55)

9.9

Riverhead Hall has a Review Score of 9.9 (9.947) out of 10, based on 22 reviews in the last 2 years.
Over all time Riverhead Hall has 55 reviews.

Overall Experience
  • 49
  • 6
  • 0
  • 0
  • 0
Date Published
  • 55
  • 10
  • 12
  • 22
  • 33
Reviewer Connection to Riverhead Hall
  • 29
  • 7
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 55, showing 1-20
Review from Leon G (Son-in-law of Resident) published on 8 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother-in-law was a resident at Riverhead Hall for over 2 years. I visited her with my wife several times a week during that time. I have never encountered a higher standard of care in any other home I have visited. My wife was told about the family atmosphere Riverhead creates and that is so true.
The high standard of care afforded to my Mother-in-law was also extended to us, everyone was so supportive, which made the difficult journey we took as a family, through her dementia, slightly easier to cope with.
Nothing was too much trouble for the staff, whatever the time of day or night. The extensive activities on offer really helped in the early stages and we found taking part in the dementia training for families that was offered most useful and informative.
In the final stages of my Mother-in-laws life we felt very supported, all the staff made that time so much easier to cope with and we were comforted by the compassion and love that was shown to all of us.
Reply from Wellburn Care Homes, Marketing Assistant at Riverhead HallWhat a wonderful review! We're so pleased to hear your mother-in-law had such a positive experience at Riverhead Hall and that our staff was able to provide the care and support she needed. It's clear that our team made a significant impact on her life and your family's life too, and we're grateful for the trust you've placed in us. Thank you for taking the time to share your review, and we'll be sure to pass it on to the rest of the team at Riverhead Hall, who will be delighted to hear about the impact they made.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jane S (Daughter of Resident) published on 21 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my dear mum and stepfather were residents. I live abroad and don't have siblings so it was so important for me to have communication with the home and them. The staff went above and beyond to provide this. I can't emphasise enough the most wonderful care they received. Mum had Parkinsons and was
bedridden but she was so well cared for and loved it melted my heart. If and when I ever need care this is where I would want to be.
Reply from Wellburn Care Homes, Admissions Officer at Riverhead HallThank you so much for sharing your heartfelt experience. We are truly delighted to hear that your mother and stepfather received such compassionate care and that our staff went above and beyond to keep you connected with them. It means a great deal to us that our efforts made a positive difference during a challenging time.
Your kind words inspire us to continue providing the highest level of care and support. We'll ensure your kind words are shared with the team at Riverhead Hall.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S S (Daughter of Resident) published on 21 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad went for a month's respite into this beautiful care home.
You are greeted at the door with a lovely smile from a caring member of staff.
The rooms are well appointed, comfy beds and en suites.
Food is plentiful and served to a high standard by staff.
The residents can also go into a lovely
peaceful garden, with plenty of seating to enjoy the nice summer weather.
There is also daily entertainment, done by a lovely lady, who is loved by all the residents.
Nicky, you have got a fabulous team who make the Care Home what it is today. Thank you
Reply from Wellburn Care Homes, Admissions Officer at Riverhead HallThank you so much for your warm and kind words. We are truly delighted to hear that your dad had a positive experience during his stay and that our team made him feel welcomed and comfortable. It's wonderful to know that he enjoyed the outdoor environment, especially the peaceful garden, the quality of the food, and the engaging entertainment. Your feedback means a lot to us.
Thank you for trusting us with your dad's care. We'll ensure your kind words are shared with the team at Riverhead Hall.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Craig H (Friend of Resident) published on 21 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Riverhead Hall is without a doubt the true meaning of a CARE home .Each visit shows how well the residents are cared for and they are a priority .The manager needs a special mention for running a smooth ship Shout out also to the activities coordinator going above and beyond Her Halloween decor and
activities ,outstanding .Well done to all
Reply from Wellburn Care Homes, Admissions Officer at Riverhead HallThank you so much for your kind and encouraging words. It's truly rewarding to hear that Riverhead Hall feels like a caring home where residents' well-being is a top priority. We'll ensure the team at the home receive your kind words!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lorraine S (Daughter of Resident) published on 25 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has been a resident at Riverhead Hall for around 5 months. He has dementia and had also suffered a stroke. The difficult decision to move him to a care home was soon made easy. I can truly say, the minute I walked into the home, I knew he'd be well looked after. It's a beautiful building with
lovely grounds. The communal rooms and bedrooms are clean and well presented. The staff are absolutely outstanding. Nothing is too much trouble, they are friendly, informative and attentive in all the right measures. They already feel like family to me. He settled immediately. The entertainment/activities are very varied and inclusive for all. My Mum has recently gone in for respite and settled well straight away. She feels pampered and cared for and looked and felt so much better even after only 2 days. I can finally sleep easy knowing they are both truly cared for in every way. I highly recommend - no way could I have provided the quality of care myself. Thank you all.
Reply from Wellburn Care Homes, Marketing Assistant at Riverhead HallThank you so much for taking the time to share your positive experiences of Riverhead Hall! We're so pleased to hear that your father has settled into his new home, and that the time your mother has spent with us for respite has also been positive. Our staff members pride themselves on providing the best care possible for each and every resident, and it's fantastic to hear your loved ones are so content at Riverhead Hall. We'll make sure to pass your kind words on to the lovely team at Riverhead Hall.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Roger s (Son of Resident) published on 25 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my dad moved in this January I have been very impressed with the care they have given him. All of the staff are very friendly and do a fantastic job keeping everyone happy. I feel content that my dad is being looked after well and the home and gardens are beautiful, there is always entertainment
which is amazing who does an amazing job. As a family we are very happy with Riverhead Hall and I think my dad loves it there too. Many thanks to everyone.
Reply from Wellburn Care Homes, Marketing Assistant at Riverhead HallThank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with your dad's care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Riverhead Hall.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M B (Daughter of Resident) published on 25 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is excellent. My father was very unsure about staying in the beginning. After 6 weeks he is a lot more settled. All the staff are lovely and caring and the lady who does the activities each day is a wonderful woman. Can't rate this home highly enough.
Reply from Wellburn Care Homes, Marketing Assistant at Riverhead HallWhat a wonderful review! We're so pleased to hear your father has had such a positive experience at Riverhead Hall and that our staff has been able to provide the care and support he needs. It's clear that our team has made a significant impact on his life, and we're grateful for the trust you've placed in us. We'll continue to work hard to ensure that your father receives the best possible care! Thank you for taking the time to share your review, and we'll be sure to pass it on to the rest of the team at Riverhead Hall.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kimberley L (Daughter of Resident) published on 21 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Riverhead Care Home is what all care homes should be like. All the staff are friendly, smiling, and supportive and not just to the residents. It was a tough decision to admit that we could no longer care for mum at home, but after visiting the care-home we realised it would be beneficial for mum to
be part of the Riverhead family where there is always someone there for her whatever she needs. She eats all her meals. She sleeps well. She is safe. She is clean. And she still loves me.
Reply from Wellburn Care Homes, Marketing Assistant at Riverhead HallWhat a wonderful review! We're so pleased to hear your mother has had such a positive experience at Riverhead Hall and that our staff has been able to provide the care and support she needs. It's clear that our team has made a significant impact on her life, and we're grateful for the trust you've placed in us. We'll continue to work hard to ensure that your mother receives the best possible care! Thank you for taking the time to share your review, and we'll be sure to pass it on to the rest of the team at Riverhead Hall.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Maria G (Daughter of Resident) published on 9 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Riverhead for 2 years now. While she was able she enjoyed taking part in the many activities on offer and both she and any visitors she has are always made to feel like part of the Riverhead family. As mum's dementia has progressed her care has been modified and the support
offered by the staff to us, her family has never wavered. Every single member of staff go above and beyond to make mum safe, comfortable and loved. We are so glad we chose this home for her.
Reply from Wellburn Care Homes, Marketing Assistant at Riverhead HallThank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with your mum's care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Riverhead Hall.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from N C (Son of Resident) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been impressed by the high standard of care at Riverhead. All staff (without exception) are incredibly caring and my dad rates them all highly. The facilities (including an excellent south facing garden) are very good and the location is exceptional. There is a great range of activities for
group involvement and one to one attention.
Reply from Wellburn Care Homes, Marketing Assistant at Riverhead HallWhat a wonderful review! We're so pleased to hear your father has had such a positive experience at Riverhead Hall and that our staff has been able to provide the care and support he needs. It's clear that our team has made a significant impact on his life, and we're grateful for the trust you've placed in us. We'll continue to work hard to ensure that your father receives the best possible care! Thank you for taking the time to share your review, and we'll be sure to pass it on to the rest of the team at Riverhead Hall.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K S (Daughter of Resident) published on 8 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff could not be more caring & compassionate regarding their treatment of my mother who has Alzheimer's. They treat her like a member of their family and are patient and kind at all times especially when she is confused or anxious.
We trust the home to care for mum, and to let us know if they
have any concerns, or suggestions for how to make her more comfortable.
I have no hesitation in recommending Riverhead Hall to any relative wanting to ensure their family member is well looked after in a caring environment.
Reply from Wellburn Care Homes, Admissions Officer at Riverhead HallThank you so much for your kind words and thoughtful review. We are delighted to hear that our team's compassion and dedication have made a positive impact on your mum's experience at Riverhead Hall. Our staff takes great pride in treating every resident like family, and your trust in us means the world. We'll ensure your mother feels comfortable and supported. Your recommendation is greatly appreciated!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Richard H (Son of Resident) published on 24 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad absolutely loves the home. He loves the food and the care he gets is second to none. He is well thought of by the staff and he has a relationship with each one of them. They provide excellent care and he regularly tells me how great they are.
Reply from Wellburn Care Homes, Marketing & Activities at Riverhead HallThank you so much for taking the time to review Riverhead Hall. We are truly delighted to hear that your dad loves his home and that he has experienced personalised care and attention. We deeply value your appreciation for our staff and management. Thank you for trusting us with your father's care - it means a lot to us. We'll ensure that these kind words are passed on to the team at Riverhead Hall.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tracy S (Daughter of Resident) published on 9 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Riverhead Hall is in a beautiful setting, with gorgeous safe gardens for the residents and families to enjoy. The inside of the home is welcoming, bright and spotlessly clean. The individual suites are very personalised and create a home-from-home feeling, which is reflected throughout. The dining room
opens out onto the gardens and resembles a beautiful tea room. The quality and choice of food is excellent and meal times, like everything else at Riverhead Hall, are very person-centred with plenty of staff on hand to help where needed. The activities and events are excellent, there is always something going on to take part in. There are also quiet areas and space if needed. The care and activities are very person-centred with staff ensuring each person feels valued. I would give the staff 10 out of 5 if I could. Their care, devotion and skills are what makes my Mum so very happy and settled here. Staff and residents always appear happy.
Reply from Wellburn Care Homes, Marketing & Activities at Riverhead HallWe are thrilled to hear that Riverhead Hall has exceeded your expectations in so many ways! From the beautiful setting and safe gardens to the welcoming and clean interior, personalised suites and engaging activities, it's wonderful to know that our home provides a sense of comfort and community for both residents and families. We're particularly grateful for your praise of our staff, who work tirelessly to provide person-centred care and attention to every individual. Your kind words about their dedication and skill mean the world to us, and we're so glad to hear that your Mum feels happy and settled here. We'll ensure to pass on the feedback to Riverhead Hall.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K H (Sister of Resident) published on 27 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff always friendly and helpful towards visitors and residents. Lovely gardens and patio area also communal areas always comfortable and warm. Any medical issues are dealt with immediately be it calling a doctor. Would recommend this home to anyone who is looking for somewhere for their loved one.
Reply from Wellburn Care Homes, Marketing & Activities at Riverhead HallWe're thrilled to hear that you've had a wonderful experience at our care home! We're proud of our friendly and helpful staff, who always go the extra mile to make sure our residents and their visitors feel welcome and supported. Our gardens and patio areas are indeed a lovely spot to relax and enjoy the fresh air, and we're glad you appreciated the comfortable and warm communal areas too. We're also delighted to hear that you've experienced prompt attention when medical issues arise - our team is always dedicated to providing the highest level of care. Thank you for your kind words and recommendations.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John H (Brother-in-law of Resident) published on 27 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff very friendly and helpful. Home is very clean and tidy all residents are very happy. Plenty of entertainment and activities to occupy the residents if they want to join in. Beautiful gardens well kept for residents and their visitors to have a walk-in.
Reply from Wellburn Care Homes, Marketing & Activities at Riverhead HallWe're thrilled to hear that our care home has exceeded your expectations! We take great pride in maintaining a clean and welcoming environment, and it's fantastic to hear that our residents are happy and engaged in activities. Our beautiful gardens are a lovely spot for residents and visitors alike, thank you for taking the time to share your positive review, we appreciate your feedback and will pass this on to the team at Riverhead Hall.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Richard N (Brother of Resident) published on 18 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are delighted we chose Riverhead Hall for my brother and were immediately taken with the friendly atmosphere, its two sitting rooms, bright, airy dining room, comfortable bedrooms, and fabulous, accessible garden.
The standard of care is very good and my brother's needs are catered for in a sensitive,
caring manner. The home is well maintained and the standard of cleanliness is very good; the meals too are of a very good standard and the cook produces lovely cakes for residents' birthdays. The manager oversees a lovely, happy workforce with the gardener, maintenance workers, catering, and laundry staff alike, interacting with the residents and joining in their activities too. The activities organiser is exceptional, planning activities for each morning and afternoon of every day with music and singers coming in a number of times a month. Riverhead provides a safe, happy, and exceptionally friendly place for my brother to live and into which he settled with ease.
Reply from Wellburn Care Home, Marketing & Activities at Riverhead HallWe are thrilled to hear that you and your brother have had a wonderful experience at Riverhead Hall! We strive to create a warm and welcoming atmosphere, and it's wonderful to know that our efforts have paid off. We're particularly proud of our dedicated team, who go above and beyond to provide exceptional care and support to our residents. From our lovely garden to our meals, we're glad you've appreciated all the little touches that make Riverhead Hall feel like home. Thank you for sharing your kind words - we're grateful for your reveiw and we'll ensure to pass the feedback on to the team at Riverhead Hall.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julie C (Daughter of Resident) published on 17 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The moment my father was welcomed at Riverhead Hall, I knew we had found the right place for him to be cared for. His needs are very well met. Staff have taken the time to get to know him in order to make his stay more personal and comfortable. We as a family are welcomed at Riverhead at any time of
day and have spent quality time enjoying the various activities and entertainment with him, allowing us to have cherished memories. The online page is a fabulous way for us to see him enjoying the company of other residents when we are not there. Every member of staff is approachable. The feeling within Riverhead is extremely homely and nothing is too much trouble. The residents are entertained with lots of activities and different areas to sit and a beautiful garden. I rate Riverhead as outstanding and would recommend them to everyone!
Reply from Wellburn Care Homes, Marketing & Activities at Riverhead HallThank you so much for taking the time to share your wonderful review of Riverhead Hall. We are thrilled to hear that you have had a positive experience with our care home, and that our staff have been able to meet your father's needs and provide a personalised and comfortable stay. We are proud to offer a welcoming and homely environment, and it's great to hear that you and your family have been able to create cherished memories with your father. We hope to continue to strive to provide the highest level of care and service to all our residents, and we appreciate your recommendation, and we'll ensure to pass your feedback onto the team at Riverhead Hall.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S O (Granddaughter of Resident) published on 12 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandma who has lived at Riverhead Hall for the last 3 years has received the best care and is very happy here, all the staff team are very kind and caring with my grandma, and are very patient with her also treat her with dignity and respect! Wouldn't want my grandma to be anywhere else.
Reply from Wellburn Care Homes, Marketing Co-ordinator at Riverhead HallThank you for your lovely feedback on Riverhead Hall! We're delighted to hear that your grandma is happy and well cared for with us. Your kind words about our staff's dedication and compassion are also much appreciated and we will make sure to pass these on to the rest of the team at Riverhead.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S W (Daughter of Resident) published on 11 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in the home for 2 years now and I cannot fault the place the staff, rooms, food, entertainment are all really friendly and helpful. Mum has settled in lovely and it was the best decision for her to come to Riverhead Hall Care Home.
Reply from Wellburn Care Homes, Marketing & Activities at Riverhead HallThank you so much for taking the time to share your wonderful review! We're thrilled to hear that your mum has settled in so well and that you've had a positive experience with our staff, rooms, food, and entertainment. We strive to provide a warm and welcoming environment for all our residents, and it's great to know that we've been able to achieve this for your mum. We're also grateful for your kind words about our home and the care we provide and we'll be sure to pass these on to the rest of the team at Riverhead Hall.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rich C (Son of Resident) published on 15 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are pleased to see that the service provided for my Dad is of a high standard and has been consistently so since he moved in.
His room is comfortable, the food is of a good standard and the carers really connect with Dad and it's nice to see that there is not a huge turnover of staff.
The entertainment
and activities provided really make a difference.
Reply from Wellburn Care Homes, Marketing & Activities at Riverhead HallThank you so much for taking the time to share your wonderful feedback about our care home. We're thrilled to hear that your dad has been enjoying a high standard of service and care since he moved in, and that he's comfortable and happy with his room and the food. We're also grateful for your acknowledgement of our carers' dedication and your kind words about our staff, and we'll be sure to pass these on to the rest of the team at Riverhead Hall.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.947)

Overview of Review Score

The Review Score of 9.9 (9.947) out of 10 for Riverhead Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.947 for Riverhead Hall is calculated as follows: ( (251 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 264 Ratings = 4.947
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Riverhead Hall is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Nov 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (10)

Meet the Team (2)

Nicky

Nicky Holbrey

Job Title: Home Manager Joined: 2020

Nicky has over 20 years of experience in the care sector. She joined Wellburn Care Homes in 2020 as Manager of Riverhead Hall.


Qualifications:
NVQ Level 2 & 5
Dementia Level 2
Mental Health Level 2
Diabetes Level 2
Safeguarding Level 3
End of Life Care Level 2
Safe Handling of Medication Level 2
Equality and Diversity Level 2

No image found

Sarah Jane Freeney

Job Title: Deputy Manager Joined: 2018

Sarah's career with Wellburn Care Homes has spanned over four years, marked by a steady progression of promotions and a commitment to professional development. Her journey began as a Care Assistant at Riverhead Hall in August 2018, before being promoted to Team Leader just a year later. Since then, as of March 2023, Sarah was promoted to Deputy Manager.


Qualifications:
- 2 NVQ Health and Social Care
- Level 5 NVQ Health and Social Care

Frequently Asked Questions about Riverhead Hall

What types of Care is Riverhead Hall registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Riverhead Hall have?

There are 48 Single Rooms.

What are the Facilities & Services at Riverhead Hall?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Riverhead Hall to the centre of Driffield?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Riverhead Hall to verify any information. View our terms and conditions. Riverhead Hall has an Enhanced Service - more info.