Cranswick Lodge

Cranswick Lodge is a lovely Care Home. Abigail has created a wonderful home for Residents and Visitors. The team always welcome you with a smile and a chat. The staff are very caring and it is clear they love the Residents and want to make them happy. Nothing is too much trouble. I trust my Mum is being well cared for. I am always kept informed of any health issues. The Team are always polite and cheerful. Thank you so much for all your continuing support.

Thank You

Cranswick Lodge is a bright and welcoming place. The carers really do care, greet you with a smile and are like a family. I can trust that my family member is well cared for and well loved by all staff. They will always stop and have a chat. All meals look and smell wonderful, all home cooked. The treats are especially lovely. Cranswick Lodge is not just a care home it's a family home where I know each resident is well loved. Special thanks to Abigail for creating such a wonderful place to visit.

Mum has been in Cranswick lodge for 2 years now. It wasn't an easy decision for us as a family to place mum in Care but we have been helped every step of the way by the Manager, Deputy and all the staff. Nothing is too much trouble and all staff are approachable. Mum seems to have a good light hearted rapport with a lot of the staff and I feel they understand her needs and personality. Any concerns we have had have been dealt with quickly.

Caring for a loved one with advanced Alzheimer’s is never easy, so finding this care home has been a real comfort to our family.

The carers show remarkable patience and tolerance, even in difficult moments when residents are confused or distressed. They remain calm, respectful, and kind at all times. When inevitable falls happen, they respond quickly and with genuine care, keeping us informed and handling everything with sensitivity.

What stands out most is that the staff truly care. Even when residents are not easy to manage, they continue to treat them with dignity and warmth. It’s reassuring to know my mother is in such compassionate hands.

My brother has been at Cranswick Lodge for about 3 years and the care as his health has declined has been exceptional. The staff are caring and respectful to all his needs. Always making sure he's comfortable and pain free. When I visit I'm always greeted like I'm part of a bigger family. My brother has always been very happy with his decision to move to Cranswick.

The staff at Cranswick Lodge are all very approachable, nothing is too much trouble. Dad seems well cared for, although personal hygiene could be a little better ie shaved more often. Rooms could do with a good clean and painted for a fresh clean feel, as some areas of the home are a little grubby.

Mum would like to say thank you to the staff for making her so comfortable, for their understanding and hard work.

The staff are very good and I am included in all activities. I enjoy my food and it is all home cooked, beautiful puddings!

After a tough decision regarding my parents-in-law, to had to reside with them in a care home. The hard part was making a decision that would be best for them both. Although the dementia had gripped my father-in-law, my mother-in-law's memory is good, she has bad mobility so could not stay at home alone, and they wanted to be together. We came across Cranswick by accident. We had a meeting with the manager, and met a few staff members, had a look around, and didn't need an appointment for this! They also could take my parents-in-law together. We did a respite period to see how they got on. And made this permanent a few weeks later. After worrying constantly when they lived at home, getting called in the early hours because my father-in-law was having hallucinations and my mother-in-law was scared. My mother-in-law is very opinionated & blunt, but she says she likes the food, the staff, and their room. To be able to visit, and leave, knowing they are safe, looked after, and cared for is priceless.

My grandparents are being well looked after here. They are happy and comment on how much care they are being given. My nanna and grandad are in a room together, so the home has been very accommodating from the minute we registered them. Thank you!

The care I receive here at the home is a very high standard compared to the previous home I stayed at. The staff here are so kind and nothing is any trouble to them. The man in charge is so lovely the food is excellent lovely and warm and tasty. My room is spacious and always clean and I have a comfy bed. All my friends who visit along with my son have agreed it is the best place ever and I feel so safe here.

Excellent care home friendly staff who go above and beyond to make both Mum and myself feel safe and they have been so kind towards us both and visitors, Mum's rooms are lovely and clean at all times. The meals look, smell, and taste yummy as Mum said so. They treat Mum with great respect and dignity and the management is fantastic too. I would highly recommend Cranswick Lodge to anyone. I'd give a score of 10 out of 10!

Although my father has only been a resident for a few weeks. I have found the home very good and the management and staff I have met. My father seems quite happy and we feel a lot better knowing he is safe and well looked after.

All of the staff have made my father's move to Cranswick Lodge as easy and comfortable as possible. All of the staff are polite and cheerful, always speaking to me and my family, as well as my father. I cannot fault any aspects of the care we have been given as a family.

Cranswick Lodge, what a superb example of how a residential home should be and run. From management to every member of staff who made my dad's last few weeks in care a comfortable caring stay. I couldn't find any faults and would highly recommend it to anyone looking for perfect care for their loved one. Thank you all.

Cranswick Lodge is how a good care home should be, they genuinely care not only for the resident but for the family. Respect and dignity were shown by everyone we encountered there. I really cannot thank them all enough for the service they provide. Always a friendly smile and the offer of a cuppa in a clean and safe environment. Cannot rate them highly enough, perfect.

My mother has had a difficult time since July. The staff have been very supportive with both myself and my mum. She has advanced dementia and can be difficult at times but the staff have adapted to her changing needs and moods. The home has changed very much for the better over the past year and now is homely and welcoming, with lots going on to keep the residents engaged and happy. This is down to the hard work of the manager and deputy manager and the great care staff and support staff.

I have to rate this home highly, one of the better ones.

Christmas dinner with families. Lovely tables, fabulous staff and good food, much effort put in by all. Hope all the staff get a Christmas bonus.