Ashlea Court

Church Lane, Waltham, Grimsby DN37 0ES
Review Us
9.5 52 Reviews
  • Ashlea Court, Grimsby
Ashlea Court is situated on Church Lane in the heart of Waltham Village, All Saints Church situated just down the lane provides residents with a monthly religious service within the home along with communion, if residents wish to partake.

There are well established links with the community and many events are held at the home that local people get involved with. The range of activities available includes quiz nights, pamper sessions, gardening, baking, aerobic exercise, trips to the pub, walks around the village, card games, dominoes and many more.

Residents are encouraged to be as independent and active as they are able to be and to retain interests and hobbies. Ashlea Court is open to suggestions about new activities and actively encourages everyone to come forward with any suggestions or ways in which the service can be improved, during regular committee meetings.

The home has its own minibus, which is used to take residents on outings, the favourites being Cleethorpes for an ice-cream or fish and chips on the sea front or to the local garden centre for a coffee and a chat.

Ashlea Court has 43 rooms spread over two floors. Garden rooms are situated on the ground floor in an extended part of the building. They are very spacious and have a good size en-suite as well as their own patio area.

Standard rooms on the ground and first floor have an en-suite and some of these rooms have an enhanced view on to Waltham allotments and surrounding areas.

On the first floor there are three recently refurbished suites which comprise of a sitting room, bedroom, small kitchenette and en-suite.

The hairdresser visits weekly on a Friday and the chiropodist visits regularly to keep on top of residents' footcare.
Show Ashlea Court on the Map

Care Provided by Ashlea Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1198 – £1198
  • Self-Funded Residential Dementia Care: £1198 – £1198
  • RESPITE Self-Funded Residential Care: £1198 – £1198
  • RESPITE Self-Funded Residential Dementia Care: £1198 – £1198

Standard rooms at Ashlea Court start at £1198, we have a range of rooms with different views and facilities. The rooms at the top end of our price range are newly refurbished suites that comprise of a sitting room, kitchenette, bedroom and en-suite.
For those residents that are funded we do request a top up from family members, again this amount varies depending on room type. This can be discussed during show arounds, enabling you to make an informed decision.

These prices are only a guideline, please contact Ashlea Court to find out the exact price for your requirements.

Contact Ashlea Court to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Ashlea Court to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Katie Wilson (Regional Operations Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2000
  • Number of floors: 2

Room Information

  • Single Rooms (43)
  • Couples/Companion Rooms (1)

Visiting

  • Visitors welcome at any time however the home do have protected meal times between 12.00 - 13.00 and 16.00 - 17.00

Parking

  • Two car parks available right outside the building

Ashlea Court Reviews (52)

9.5

Ashlea Court has a Review Score of 9.5 (9.484) out of 10, based on 13 reviews in the last 2 years.
Over all time Ashlea Court has 52 reviews.

Overall Experience
  • 32
  • 18
  • 0
  • 2
  • 0
Date Published
  • 52
  • 4
  • 7
  • 13
  • 39
Reviewer Connection to Ashlea Court
  • 24
  • 8
  • 5
  • 4
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 52, showing 21-40
Review from Tracey S (Daughter of Resident) published on 19 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum became a resident at Ashlea Court very recently but I already feel very confident to write a review. From the minute Mum walked in she was made to feel extremely welcome, Mum was very anxious but all the staff are wonderful and she settled in quickly and has a lovely little room that is kept
clean and tidy. She tells me that the food is excellent and plentiful. There are regular activities going on and she can have her hair done weekly. Whatever time of the day I turn up the staff are upbeat. Always smiling and seem to know what Mum has been up to. I also feel strongly that the staff care about the residents' families as well. Upon leaving one day last week I was told to enjoy my weekend and not to worry about a thing - just what I needed! All in all a very caring care home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Steven B (Brother of Resident) published on 14 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Upon visiting my relative most days of the week for nearly 9 weeks, I found the home clean and the staff attentive to service users and visitors. When asked any questions, I am given an answer that satisfies me. My relative has only said twice that she was having a bad day. I personally have worked
in care/dementia homes and have found this home to be one of the good ones.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sigrid H (Daughter of Resident) published on 13 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My very elderly mother was recently admitted to hospital from Ashlea Court. She returned some days later having received treatment and a revised care plan. The staff handled this process extremely well and all is back to normal with the usual attention to my mother's needs. She has been in Ashlea Court
for 8 years and looked after in a very caring and professional way. She is well known to all the staff and treated with dignity, understanding, and respect. From a personal perspective, a highly recommended care home providing excellent services to residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paul E (Son of Resident) published on 7 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has had a difficult time after losing her mobility and moving into Ashlea Court. The staff have been fabulous at trying to keep her moving and attending to her needs. She recently fell ill and was nursed back to health. The staff are constantly trying to stimulate the residents with parties,
games etc. Well done to them all, often under difficult circumstances.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lynda R (Daughter of Resident) published on 2 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Ashlea Court since February. We couldn't wish for better care for her. Mum has Parkinson's, no mobility and severe dementia. The staff are so caring, treating Mum like their own relative - nothing is too much trouble for them. Different activities are available throughout the week, there
are Sunday services for the religious, and there are visiting professionals offering such services as chiropody, opticians and hairdressers (these are at additional fair charges). Mum's room is kept clean; she has an en suite bathroom and a TV in her room. Mum says the food is nice and there are always seconds if she wants them. Although Mum needs a lot of personal care, it is done in such a caring way to preserve her dignity. I would like to send a massive vote of thanks to all of the staff for making Mums stay a happy, safe and secure one.
Reply from Dean Jenkinson, Regional Operations Manager -Yorkshire and Humber at Ashlea Court
Thank you for your positive review of Ashlea Court.
The team are dedicated to providing dignified person-centred care to the residents they care for.
I will share your kind words with the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Angela C (Daughter of Resident) published on 24 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum went into Ashlea Court straight from hospital, it took her a couple of days to settle in. She really loved making new friends and the staff got her doing things. They made me and my family welcome. My mum always seemed happy and said she loved all the staff. She wanted to stay there but suddenly
she was taken poorly. The staff are amazing from the start until she passed away. I would recommend this home to everyone. Thank you all so much.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G C (Son of Resident) published on 1 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care of the residents is second to none. The staff are friendly, patient, approachable and professional. A very caring and homely atmosphere. Nothing is too much trouble for the staff and management.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M H (Son of Resident) published on 29 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my parents were in Ashlea Court, both with Parkinson's. The care that they received was incredible, the staff are very friendly and professional. Special mention to one of the seniors, who really assisted me in my mother's dying days.
Reply from Sharon Flood, Area Director at Ashlea Court
Thank you for your positive feedback. I will let the staff know.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Cherryl B (Daughter of Resident) published on 24 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was admitted at short notice for respite after suffering a fall at home, every member of staff was extremely kind and always had a smile for her. Her room was very clean and comfortable and there were no unpleasant smells in the areas we entered. The food was very good and plenty of choice. A
chair in her room for visitors to sit on would have been beneficial and maybe an information leaflet in her room giving meal times and any activities taking place would have been helpful, I wouldn't hesitate in using this care home again if required.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David K (Son of Resident) published on 5 August 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum was admitted at very short notice for end of life care. The professional abilities and caring nature of the many staff who looked after Mum was evident from admission through to the end. During her rapid deterioration, Mum was treated with total respect at all times, in a peaceful setting. And the
staff also looked after me in my vigil. Covid safety protocols were in place but did not interfere with care. I was not mixing with the home's residents but from what I could see through windows they appeared happy. The building is light and airy, and well maintained. Mum's room was of a good size and nicely furnished and decorated. This is a good place.
Reply from Sharon Flood, Area Director at Ashlea Court
Thank you for your very positive feedback it is very much appreciated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Michaela C (Granddaughter of Resident) published on 23 November 2020 Submitted via Website • Report
Overall Experience 2.0 out of 5
I would like to share our family's experience with this care home during my nana's final months here with us. While I fully understand that due to Covid, restrictions were in place, and rightly so to protect the residents and staff.
My nana had suffered two strokes while in hospital and was left unable
to care for herself and requiring end of life care.
Sadly we lost my nana early November, I can't really rate the care she received as despite being at end of life we were not permitted to visit at any point. My mum was the only one allowed and that was very limited. It would have been lovely to have had any sort of communication with the home to find out how our nana was and have our minds put at rest that she was in kind and caring hands. Instead, we had to deal with rude and disinterested staff, the home manager was near impossible to get hold of, and not helpful or reassuring at all. We were made to feel like we were a nuisance if we called for an update, absolutely awful attitudes!
Reply from Kelly Hallam, Manager at Ashlea Court
I am very sorry to read your feedback and can assure you we take all concerns seriously. I will discuss your concerns with my team at the next meeting. Here at Ashlea Court we have tried to offer the…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jeanette B (Daughter of Resident) published on 12 August 2020 Submitted via Website • Report
Overall Experience 2.0 out of 5
My Dad went in for respite for five days. Yes, they looked after my dad. I would not recommend here because you do not get hardly any of their belongings back. My dad went in with new clothing for five days, his medication and special beaker and glasses. We had to go back and pick up his beaker, his
two asthma inhalers which they had forgotten to give back also half of his clothing was missing and his glasses. We now have to get him a new pair as they are refusing to do anything about them, saying we will look for them. The thing is my dad had not lost them, it was staff as my dad cannot take them off himself, staff do. We were told they would ask around, which is not good enough really as we have to replace the stuff they lost.
Reply from Sharon Flood, Regional Operations Manager at Ashlea Court
I am sorry to read your feedback and can assure you we take all concerns seriously. I will discuss your concerns with the home team on my next visit. I am happy for the home to reimburse any loss.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Patsy T (Wife of Resident) published on 3 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent, 5-star, gold service. My family and I are extremely grateful for the kindness and consideration were given to us and my husband. Everyone gives and goes above and beyond their duties, nothing is too much trouble and I think of all staff as part of my extended family. I am personally very
fond of all staff and would award each and every one of them a 'gold star'. I call them my 'angels in shoes'.
Reply from Kelly Hallam, Manager at Ashlea Court
Thank you for your kind words; I will pass this over to all the staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Glen C (Daughter of Resident) published on 24 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall, we are happy with the general care our mum is getting, and would not consider moving her. However, we feel that the general cleanliness of her room should be improved. On visits, we have noticed 'wee' smells in her room and on odd occasions, cleaned her bathroom ourselves. We feel the activities
for residents should be improved. Many residents are seen asleep or dozing in their daily chairs. We also feel the management should be more available for discussions. The general staff do have very good verbal interaction with residents. Overall 7/10.
Reply from Kelly Hallam, Manager at Ashlea Court
Thank you for taking the time to review Ashlea Court. I have passed on your kind words to the staff team. I am very sorry about the points you have raised and I will address these personally for you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S G (Daughter of Resident) published on 15 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ashlea Court is a clean, friendly, well-run establishment. During the recent lockdown, my mother was kept safe and happy for the duration. I was kept informed of her well being at regular intervals. The staff are kind and friendly. I can't recommend them highly enough.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rodney A (Friend of Resident) published on 15 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care is very good. Staff always friendly and helpful. Home is kept immaculate and a pleasant atmosphere. Due to COVID-19 unable to visit because of lockdown, but access to the service user is always available by phone. (Service user has been a resident for the past 8 months.)
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S V (Daughter-in-law of Resident) published on 13 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very pleased and impressed with the efficient, friendly, caring staff at Ashley Court. They try their best, always in difficult circumstances. They are always welcoming and ready to discuss and concerns I may have and try to reassure and rectify if necessary. My father-in-law is happy in his home,
likes the friendly staff, activities provided and the good home-cooked food. Well done to all!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B H (Daughter of Resident) published on 30 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very clean and caring place. The staff are lovely and they care very much about the resident's wellbeing.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P W (Son of Resident) published on 26 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Ashlea Court for the past four years and has recently celebrated her 105th birthday. She is cared for and respected by all the staff and I have nothing but praise for all the staff working at the home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paul B (Brother of Resident) published on 20 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has recently been taken into care at Ashlea Court. It was thought and expected to be a difficult and traumatic experience for my sister whilst transferring from her own home to this care facility. It was envisaged that she would be awkward, stubborn and rejective of the move and whilst this
move had to be undertaken, I also expected for her to become withdrawn, non-cooperative and self-isolating from the staff and other residents at the home. The actual reality is so far from the above comments that I am just so pleased with her progress and integration into all things at Ashlea Court. The staff at the home have been, and continue to be, just wonderful in their caring nature and skilled approach to ensure my sister is made to feel a welcomed and respected resident at the care home. They provide a safe, warm and secure environment for my sister to enjoy and receive the care and attention she requires. I now realise this was the right place for my sister.
Reply from Melanie Auckland, Director of Operations and Compliance at Ashlea Court
Thank you for your positive comments; I have shared them with the care team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.5 (9.484)

Overview of Review Score

The Review Score of 9.5 (9.484) out of 10 for Ashlea Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.484 for Ashlea Court is calculated as follows: ( (83 Excellents x 5) + (61 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 153 Ratings = 4.484
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ashlea Court is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Feb 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (1)

No image found

Samantha

Job Title: Home Administrator Joined: 2024

Sam joined Ashlea court in 2024, Sam has come from a retail admin background, her most recent position being with a mobility company and having regular contact with venerable people supporting there care needs

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashlea Court to verify any information. View our terms and conditions. Ashlea Court has an Enhanced Service - more info.