St Margaret's Care Home

Littlecoates Road, Grimsby DN34 4NQ
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9.7 42 Reviews
  • St Margaret's Care Home, Grimsby
St Margaret's Care Home is situated in Grimsby on Littlecoates Road. It provides residential, nursing and EMI care for elderly people and those with mental health needs or dementia.

The home is set in a series of attractive themed gardens which are very popular with residents, including the Rose Garden, the Royal Garden, a pond and a wildlife area. Residents enjoy looking at the gardens from their rooms, sitting out when the weather is good and getting involved with weeding, planting and harvesting fruit.

A packed and varied programme of activities is offered by two friendly Activity Coordinators. This includes pamper days (haircuts, shaving, manicures, pedicures, massages, makeup), exercise (gentle games and movement), games (bingo, quiz, bocca), art and craft (painting, drawing, colouring, making), knit and natter and baking.

Therapies such as sensory sessions with light, sound, touch and scent are on offer, as is the popular pet therapy where animals visit for cuddles, as well as reminiscence sessions to remember good times and memories.

Monthly church services are available for those who want them and there are lots of days out to the seaside, local garden centres, shopping, evenings at the theatre and trips to the pub.

Individuals have choice as to how they spend their time and everyone has a person-centred care plan.

Staff are friendly, dedicated and professional and there are qualified nurses on duty 24 hours a day, 7 days a week.

The team at St Margaret's work closely with local professionals such as GPs, dieticians, speech therapists, physiotherapists, social workers and other healthcare professionals.

The home is a warm and welcoming environment where people are treated with dignity and respect.

St Margaret's Care Home is part of the Sun Healthcare group.
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Care Provided by St Margaret's Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £665
  • Self-Funded Residential Dementia Care: from £665
  • Self-Funded Nursing Care: from £900
  • Self-Funded Nursing Dementia Care: from £900
  • RESPITE Self-Funded Residential Care: from £665
  • RESPITE Self-Funded Residential Dementia Care: from £665
  • RESPITE Self-Funded Nursing Care: from £900
  • RESPITE Self-Funded Nursing Dementia Care: from £900

Our rates are the same as the local authority rates, we do not charge top ups for rooms in the main building
Hairdressing and Chiropody are invoiced as extra services additional to the weekly rate

These prices are only a guideline, please contact St Margaret's Care Home to find out the exact price for your requirements.

Contact St Margaret's Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact St Margaret's Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Michelle Haddock (Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 120

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2000
  • Number of floors: 1

Room Information

  • Single Rooms (47)
  • Couples/Companion Rooms (6)
  • Single Rooms with Ensuite Wet Room (8)

Visiting

  • open visiting

Parking

  • Large private car park.

St Margaret's Care Home Reviews (42)

9.7

St Margaret's Care Home has a Review Score of 9.7 (9.717) out of 10, based on 27 reviews in the last 2 years.
Over all time St Margaret's Care Home has 42 reviews.

Overall Experience
  • 34
  • 6
  • 1
  • 0
  • 1
Date Published
  • 42
  • 4
  • 13
  • 27
  • 15
Reviewer Connection to St Margaret's Care Home
  • 18
  • 6
  • 5
  • 4
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 42, showing 41-42
Review from Margaret B (Daughter of Resident) published on 3 June 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been in the care of St Margaret’s Nursing Home for just over five weeks now and in that time the improvement in her health and well being has been remarkable. She is more alert (and looks it), she has a good deal more conversation, she is eating more (and looking forward to her food) and
she is walking (with assistance) which she hasn’t really done for some long time now. We realise that these are still early days but all members of the family ( 11 of us have visited at different times so far and some of us on several occasions) are very pleasantly surprised and cheered by this improvement in my mother’s condition which we attribute to the care and attention which she is now receiving at St Margaret’s. Every member of St Margaret’s team has been approachable and helpful and nothing is too much trouble. The home is bright and busy and welcoming.
Reply from Julie Waite, Communications Manager at St Margaret's Care Home
Hi Margaret, thank you for your review and feedback. We’re really pleased that you are happy with our service and that your mother’s health and well being are improving.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Pat H (Daughter of Resident) published on 23 May 2019 Submitted via Website • Report
Overall Experience 3.0 out of 5
My mum was in St Margaret's Care Home for only a short period of time while waiting to be moved to a rehabilitation unit. In that time I felt my mum was not treated with the respect she deserved by some members of staff, particularly by a senior staff member. There was little or no communication between
staff and family members, and we were made to feel that approaching senior staff with questions to help my mum settle in were dealt with in a very defensive manner, that was not helpful or welcoming. My mum was discharged and sent to the rehab centre without any communication to the family who was not aware that this was happening. As my mum is very deaf she needs extra support with communicating and that did not happen.
Reply from Julie Waite, Communications Manager at St Margaret's Care Home
Hi Pat, thank you for your feedback about your mum’s stay with us over four days in May. We’re sorry you felt it wasn’t a positive experience. We always strive to provide the best possible service and…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.717)

Overview of Review Score

The Review Score of 9.7 (9.717) out of 10 for St Margaret's Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.717 for St Margaret's Care Home is calculated as follows: ( (252 Excellents x 5) + (38 Goods x 4) + (4 Satisfactorys x 3) + (10 Very Poors x 1) ) ÷ 304 Ratings = 4.717
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Margaret's Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Dec 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Margaret's Care Home to verify any information. View our terms and conditions. St Margaret's Care Home has an Enhanced Service - more info.