2 Burringham Road, Ashby, Scunthorpe DN17 2BB
Situated in the quiet residential suburb of Ashby Scunthorpe, Sycamore Lodge combines the best of old-world charm with modern luxury accommodation and everything done for your care.
The home has a purpose-built extension with spacious, well-appointed and tastefully decorated rooms to provide every comfort and convenience. This joins with the original home which is a large, sympathetically converted Victorian house.
A fine dining experience is assured in the spacious eating area and residents can enjoy the large, climate-controlled conservatory whatever the weather. When the sun shines there's also a secluded and peaceful garden where residents can enjoy tea with a friend or read in peace and quiet.
Access to the home is easy from Scunthorpe and the surrounding motorways and railway network.
Group: Marjara Care Group
Person in charge: Sara Stringer (Manager)
Local Authority / Social Services: North Lincolnshire Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 45 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's
Admission Information: Ages 60+.
Single Rooms: 45
Rooms with ensuite WC: 38
Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Sycamore Lodge Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.5 (maximum of 10) for Sycamore Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 18 Reviews over all time. This Average Rating is also the rating value for Sycamore Lodge Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 13 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.549 for Sycamore Lodge Care Home is calculated as follows: ( (123 Excellents x 5) + (84 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 213 Ratings = 4.549
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for Sycamore Lodge Care Home is based on 13 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 9 positive Reviews (45 registered maximum number of service users ÷ 5). 13 Reviews ÷ 9 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Sycamore Lodge Care Home has a Review Score of 9.5 (9.549) from 18 Reviews
Review submitted from a Postal Card by John G (Son-in-law of Resident) on Tuesday 17 April 2018. Relates to March 2018.
On my first visit to Sycamore Lodge I was very impressed everyone was very friendly and helpful.
After frequent visits, the food was good and plentiful and patients seemed very happy and relaxed.
How likely would you be to recommend Sycamore Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by P G (Daughter of Resident) on Tuesday 17 April 2018. Relates to March 2018.
Very friendly atmosphere, staff very helpful nothing too much trouble. Clean and bright decor, food excellent.
How likely would you be to recommend Sycamore Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by A R (Daughter of Resident) on Tuesday 27 February 2018. Relates to January 2018.
My mother was treated with care and dignity. Nothing was too much trouble. We were often given information relating to both the home and Mum's health and well being.
Owners, manager and staff were all professional, friendly and caring.
Housekeeping was good. Nurses monitored Mum regulatory for pain, discomfort and bed sores.
Our family felt Mum was very well looked after. Sadly Mum has passed away.
How likely would you be to recommend Sycamore Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by Janet B (Daughter of Resident) on Tuesday 27 February 2018. Relates to January 2018.
My mother was admitted for continuing nursing care to Sycamore Lodge.
The staff were and caring to my mum and the family. Our every need was attended to.
The room was bright and clean, and with a comfortable bed.
How likely would you be to recommend Sycamore Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by Deborah B (Daughter of Resident) on Wednesday 17 January 2018. Relates to January 2018.
Excellent nursing home, lovely rooms, decor and nice food. Excellent staff, always welcoming and extremely friendly, always a pleasure to visit my Mum there.
Nursing staff always kept me well informed with my mother's scare.
Would highly recommend.
How likely would you be to recommend Sycamore Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by Alan K (Son-in-law of Resident) on Wednesday 10 January 2018. Relates to December 2017.
Excellent care. Mother-in-law having all her needs looked after.
How likely would you be to recommend Sycamore Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by D N (Wife of Resident) on Wednesday 10 January 2018. Relates to December 2017.
My husband is very well looked after and kept warm and very satisfied with the overall care homes treatment and services.
How likely would you be to recommend Sycamore Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by L M (Daughter of Resident) on Tuesday 9 January 2018. Relates to December 2017.
My father has been well looked after and has been made to feel welcome.
How likely would you be to recommend Sycamore Lodge Care Home? Likely
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Review submitted from a Postal Card by J K (Daughter of Resident) on Wednesday 3 January 2018. Relates to December 2017.
It is a brilliant home, spotless, clean. The care of my mother is brilliant, could not wish for better care anywhere is it home from home. All the staff are brilliant.
How likely would you be to recommend Sycamore Lodge Care Home? Extremely Likely
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Sumeet Marjara, Owner at Sycamore Lodge Care Home responded to this review on 03 Jan 2018:
Thank you for your kind words, it means a lot to us as a provider. I will be sure to pass on your comments to our staff who in turn deserve the recognition for the good work they do.
Review submitted from a Postal Card by Jennifer Laine C (Resident) on Tuesday 14 November 2017. Relates to September 2017.
My experience of the home, on the whole, has been very good. No problems at all. All the staff are very good.
How likely would you be to recommend Sycamore Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by Janet W (Daughter-in-law of Resident) on Tuesday 30 May 2017. Relates to May 2017.
It took some time for mum to settle in but the staff were very patient and have managed to get mum settled and joining in with any activities they have. She's well looked after. On occasion, I have stayed for lunch and the meals have always been good.
How likely would you be to recommend Sycamore Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by Z T (Daughter of Resident) on Friday 12 May 2017. Relates to May 2017.
The care provided to my dad is excellent; he is happy in his surroundings. I feel confident that he is safe, respected and his wellbeing is maintained. Well done Sycamore Lodge.
How likely would you be to recommend Sycamore Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by Tina K (Daughter of Resident) on Friday 12 May 2017. Relates to May 2017.
After looking at many care homes this one excelled. I am very happy with the care my dad receives here and it's like a hotel in my opinion. The food is all homemade and nourishing and cake time is delicious. The staff are all lovely and nothing is too much trouble. There is lots going on with activities should my dad want to do it. Should maintain 5*
How likely would you be to recommend Sycamore Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by C F (Daughter of Resident) on Tuesday 11 April 2017. Relates to March 2017.
Our father's care in the past 6 months has been first class. The care staff, nursing staff, catering staff and domestics, all display a pleasant attitude at all times.
The staff's attention to those in their care is a great comfort to our father and to us both.
The managements recognition of the value of the staff resource is a major factor in the success of the overall business.
How likely would you be to recommend Sycamore Lodge Care Home? Extremely Likely
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Sara Stringer, Home Manager at Sycamore Lodge Care Home responded to this review on 11 Apr 2017:
Thank you for your review It is great that it is recognised that the staff are valued within any care home as this will ensure the standards remain high.
Review submitted from a Postal Card by J S (Daughter of Resident) on Tuesday 11 April 2017. Relates to March 2017.
Everyone I have dealt with has been very warm and welcoming, taking the time to explain systems and processes in a clear and concise manner. I have seen genuine care, kindness and support given to residents in a thoughtful way. There is a feeling of belonging within the calm, ordered environment, whereby everyone matters, however long they stay. I feel able to raise any issue or concern and know that it will be dealt with in a supportive and timely fashion. Thank you.
How likely would you be to recommend Sycamore Lodge Care Home? Extremely Likely
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Sara Stringer, Home Manager at Sycamore Lodge Care Home responded to this review on 11 Apr 2017:
Thank you for all your support at Sycamore Lodge, we aim to keep are standards high and remain committed to our Residents.
Review submitted from a Postal Card by Kymm C (Daughter of Resident) on Tuesday 11 April 2017. Relates to April 2017.
Excellent staff all round. My dad receives the very best care.
How likely would you be to recommend Sycamore Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by L F (Daughter of Resident) on Tuesday 11 April 2017. Relates to April 2017.
My mum is very ill. She can no longer feed herself, get out of bed or even turnover.
She has gotten very thin and gets distressed.
The care home gives her excellent care. The nursing team is excellent. The food is marvellous and there are lots of activities. A lot of thought goes into the resident's well-being. I am very grateful for this place. Wouldn't want her anywhere else.
How likely would you be to recommend Sycamore Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by J C (Partner of Resident) on Tuesday 11 April 2017. Relates to April 2017.
The care from all staff cannot be faulted. The same to be said of management. Every care is taken to ensure that food provided is of an excellent standard and that residents are given food they need for welfare reasons and food they would like as well as enough to completely satisfy.
Medical care is of a high standard.
Every attempt is made to ensure that residents are happy with leisure and activities, including outings and celebrations.
I appreciate the thoughtfulness shown to me also.
How likely would you be to recommend Sycamore Lodge Care Home? Extremely Likely
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There are currently no awards/recognitions posted yet for Sycamore Lodge Care Home
There are currently no Care Home Idol entrants who have performed at Sycamore Lodge Care Home