Sycamore Lodge Care Home

2 Burringham Road, Ashby, Scunthorpe DN17 2BB

Sycamore Lodge Care Home, Scunthorpe, North Lincolnshire
Sycamore Lodge Care Home, Scunthorpe, North Lincolnshire
Sycamore Lodge Care Home, Scunthorpe, North Lincolnshire

Situated in the quiet residential suburb of Ashby Scunthorpe, Sycamore Lodge combines the best of old-world charm with modern luxury accommodation and everything done for your care.

The home has a purpose-built extension with spacious, well-appointed and tastefully decorated rooms to provide every comfort and convenience. This joins with the original home which is a large, sympathetically converted Victorian house.

A fine dining experience is assured in the spacious eating area and residents can enjoy the large, climate-controlled conservatory whatever the weather. When the sun shines there's also a secluded and peaceful garden where residents can enjoy tea with a friend or read in peace and quiet.

Access to the home is easy from Scunthorpe and the surrounding motorways and railway network.

Group: Marjara Care Group

Person in charge: Sara Stringer (Manager)

Local Authority / Social Services: North Lincolnshire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 45 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 60+.

Single Rooms: 45

Rooms with ensuite WC: 38

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Sycamore Lodge Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Sycamore Lodge Care Home has a Review Score of 9.6 (9.618)

The Review Score of 9.6 (maximum of 10) for Sycamore Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 15 Reviews over all time. This Average Rating is also the rating value for Sycamore Lodge Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 15 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.618 for Sycamore Lodge Care Home is calculated as follows: ( (116 Excellents x 5) + (56 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 178 Ratings = 4.618

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Sycamore Lodge Care Home is based on 15 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9 positive Reviews (45 registered maximum number of service users ÷ 5). 15 Reviews ÷ 9 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    11
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Sycamore Lodge Care Home?

  • Extremely LIKELY
    14
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Sycamore Lodge Care Home

  • Daughter of Resident/Service User
    10
  • Daughter-in-law of Resident/Service User
    1
  • Partner of Resident/Service User
    1
  • Resident / Service User
    1
  • Son-in-law of Resident/Service User
    1
  • more

Excellent nursing home, lovely rooms, decor and nice food. Excellent staff, always welcoming and extremely friendly, always a pleasure to visit my Mum there.

Nursing staff always kept me well informed with my mother's scare.

Would highly recommend.

How likely would you be to recommend Sycamore Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Very very kind staff, giving any information I ask for. MUm is clean, warm, comfortable, Good food although mum is unable to feed herself and making sure she has a soft diet.

How likely would you be to recommend Sycamore Lodge Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Excellent care. Mother-in-law having all her needs looked after.

How likely would you be to recommend Sycamore Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband is very well looked after and kept warm and very satisfied with the overall care homes treatment and services.

How likely would you be to recommend Sycamore Lodge Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father has been well looked after and has been made to feel welcome.

How likely would you be to recommend Sycamore Lodge Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

It is a brilliant home, spotless, clean. The care of my mother is brilliant, could not wish for better care anywhere is it home from home. All the staff are brilliant.

How likely would you be to recommend Sycamore Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sumeet Marjara, Owner at Sycamore Lodge Care Home responded to this review on 03 Jan 2018:

Thank you for your kind words, it means a lot to us as a provider. I will be sure to pass on your comments to our staff who in turn deserve the recognition for the good work they do.

My experience of the home, on the whole, has been very good. No problems at all. All the staff are very good.

How likely would you be to recommend Sycamore Lodge Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

It took some time for mum to settle in but the staff were very patient and have managed to get mum settled and joining in with any activities they have. She's well looked after. On occasion, I have stayed for lunch and the meals have always been good.

How likely would you be to recommend Sycamore Lodge Care Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

The care provided to my dad is excellent; he is happy in his surroundings. I feel confident that he is safe, respected and his wellbeing is maintained. Well done Sycamore Lodge.

How likely would you be to recommend Sycamore Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

After looking at many care homes this one excelled. I am very happy with the care my dad receives here and it's like a hotel in my opinion. The food is all homemade and nourishing and cake time is delicious. The staff are all lovely and nothing is too much trouble. There is lots going on with activities should my dad want to do it. Should maintain 5*

How likely would you be to recommend Sycamore Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Our father's care in the past 6 months has been first class. The care staff, nursing staff, catering staff and domestics, all display a pleasant attitude at all times.
The staff's attention to those in their care is a great comfort to our father and to us both.
The managements recognition of the value of the staff resource is a major factor in the success of the overall business.

How likely would you be to recommend Sycamore Lodge Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Sara Stringer, Home Manager at Sycamore Lodge Care Home responded to this review on 11 Apr 2017:

Thank you for your review It is great that it is recognised that the staff are valued within any care home as this will ensure the standards remain high.

Everyone I have dealt with has been very warm and welcoming, taking the time to explain systems and processes in a clear and concise manner. I have seen genuine care, kindness and support given to residents in a thoughtful way. There is a feeling of belonging within the calm, ordered environment, whereby everyone matters, however long they stay. I feel able to raise any issue or concern and know that it will be dealt with in a supportive and timely fashion. Thank you.

How likely would you be to recommend Sycamore Lodge Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Sara Stringer, Home Manager at Sycamore Lodge Care Home responded to this review on 11 Apr 2017:

Thank you for all your support at Sycamore Lodge, we aim to keep are standards high and remain committed to our Residents.

Excellent staff all round. My dad receives the very best care.

How likely would you be to recommend Sycamore Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum is very ill. She can no longer feed herself, get out of bed or even turnover.
She has gotten very thin and gets distressed.
The care home gives her excellent care. The nursing team is excellent. The food is marvellous and there are lots of activities. A lot of thought goes into the resident's well-being. I am very grateful for this place. Wouldn't want her anywhere else.

How likely would you be to recommend Sycamore Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care from all staff cannot be faulted. The same to be said of management. Every care is taken to ensure that food provided is of an excellent standard and that residents are given food they need for welfare reasons and food they would like as well as enough to completely satisfy.
Medical care is of a high standard.
Every attempt is made to ensure that residents are happy with leisure and activities, including outings and celebrations.
I appreciate the thoughtfulness shown to me also.

How likely would you be to recommend Sycamore Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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