






The Valleys is a purpose-built residential care home with an adjoining Day Care Centre, set within the Lakeside and Timberland community in Scunthorpe, North Lincolnshire - a well-connected and friendly neighbourhood close to the Lakeside Shopping Centre and the popular Ashby Ville area. The home opened in 2007 and joined the Oak Tree Care Group in September 2025 alongside its sister home Bunkers Hill in Lincoln. Over the years, The...
Care Provided by The Valleys Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 84 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The Valleys accepts residents who are privately funded and funded by the local authority.
For residents funded through the local authority, a third-party top-up will be required, depending on individual circumstances. This can be discussed in more detail during the enquiry and assessment process.
Please note that hairdressing, chiropody services and personal toiletries are not included within the weekly fee and may incur additional separate charges, which can be paid when and if required via personal allowances.
The price(s) shown are provided by the care home. Contact The Valleys Care Home for full pricing details and T&Cs.
Contact The Valleys Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Oak Tree Care Group
- Private Owned
Person in charge
- Alice Pawson(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 45+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2007
- Last Refurbishment: 2026
- Number of floors: 2
Room Information
- Single Rooms (84)
Visiting
- The care home does not have restricted visiting times.
Parking
- Onsite free parking available.
The Valleys Care Home Reviews (42)
The Valleys Care Home has a Review Score of 9.5 (9.534) out of 10, based on 17 reviews in the last 2 years.
Over all time The Valleys Care Home has 42 reviews.
Staff are always very helpful and happy. Very reassuring that our loved one is in safe hands and being clear of Covid-19 is very good, and shows that everyone is doing everything and more besides - cannot fault them with anything. Nothing is too much trouble. Have recommended them on more than one occasion.
Everyone at The Valleys is fantastic. My nan has been there for 2-years now. She's happy and looked after amazingly. Also just found my great auntie at The Valleys. We didn't know she was there as we haven't seen her for 10-years. My dad has dementia, and sooner or later, he will need to go into The Valleys also.
My wife is beautifully looked after at The Valleys Care home. All the staff are competent and caring. My family and I put our trust in the organisation and are right to do so. It is however difficult to be completely objective at present in some areas due to limited access due to Covid-19.
All staff were excellent, I have no issues. All good.
When you enter the premises you are greeted with friendly smiles and a warm welcome. The staff and care workers are first class. I have total confidence that our loved one is being lovingly cared for. Only one concern, the laundry should improve.
Whenever I visit my mother everyone is so friendly, they all make time to speak to you. The standard of care is second to none. They always inform me of any changes in my mother's condition, it puts my mind at ease knowing she's well cared for. Laundry could be better.
All I can say is that everybody I have come in contact with are very caring for both my husband (respite) and myself. When I am in need of respite, they can find a room within days - this helps me enormously.
The care staff have been excellent and have looked after Mum very well. Most of them have built up a rapport with Mum and enjoy having a laugh with her. The care home has kept us informed if Mum has been under the weather or has had any other difficulties or doctor's appointments etc. Any queries we have raised with the care home have been addressed and resolved effectively and efficiently.
My experience so far has been positive regarding the care received for my mother. Any requests have always been acted upon quickly. The cleanliness and nutrition of the care home is to an excellent standard. The staff have always been accommodating and friendly. The only area I would like to see improvement on is returning clothes to the correct resident, although I do appreciate this can be difficult. When I have raised this it has always been rectified. Mum has hair and nails done and staff take her out.
Since my father came into The Valleys with vascular dementia and was upstairs at first, I must admit it was a bit scary up there but the staff reassured you and put you at ease. The Valley is very professional and I couldn't fault them, they are very attentive and put the parents needs first and foremost and nothing is a problem for them. They are very caring and have a positive approach to the patient, it can be difficult for them as we all well know, but as my dad is now bedridden and downstairs in the Brimby unit, the staff are still loyal, caring and nothing is a problem to help the patient, they should get paid more for what they do. Thank you.
I find the staff are extremely helpful and friendly as are the manager and her office staff. I feel I am very happy and safe at The Valleys Care Home.
I find that The Valleys Care Home extremely caring, polite and pleasant not only to my father but to all the residents and their families. The service is an enormous help to us, I cannot praise them enough.
The service is excellent.
The home is excellent.
Would just like to thank all the staff on Brumby who cared for my mother-in-law towards end of life. The staff were very caring and treated my mother-in-law with the dignity she deserved.
My aunt went into the above home for end of life care. I can not thank everyone for their care of my aunt and kindness shown to her family.
I do not have mobility for a couple of months but in other respects do have capacity.
I cannot fault the level of care I receive; all aspects are conducted to the highest standards.
The home fully deserves it's CQC rating of 'Good'. (I have checked!)
My dad was placed here on the emergency hospitalisation of my mum. Initially for a week but actually being her for 10 weeks in total. The staff got to know him quickly and were very kind and caring. The room was spacious and had an ensuite. It was great to have the added benefit of 24 hours nursing care if needed. It was sad to leave such a caring environment both for dad and myself. I will miss the staff.
Uncle moved in from another home where he wasn't settled. Since he has been at The Valley's he really has settled. Staff have been very professional and caring.
We have been very happy with the care and attention my mother received during her time at the valley nursing home, staff made every effort in her care we found them to be extremely kind and understanding whilst maintaining a high standard of care. Her room and the home were always clean and tidy, the staff welcoming and cheerful there is a really "feel good" atmosphere amongst the staff. Thank you!
Bed Vacancies
Please contact us for latest vacancies.
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Meet the Team (1)

Hello, my name is Alice, I am the home manager of The Valleys.
I started my career in health and social care straight from school, joining the NHS at Scunthorpe General Hospital. Over the following decade, I held a range of roles within the NHS, including time across Acute Medical and Surgical Wards, Community Care, Research & Development and the Emergency Care Practitioner team - work that regularly brought me into care homes across the area. It was through this work that I first got to know The Valleys, and the home made a lasting impression.
I joined The Valleys as Deputy Manager in July 2023 and stepped up to Home Manager in January 2024. I am a hands-on manager with a real passion for both my team and my residents - and even in a home of 84 rooms, I make it my business to know every resident and their family personally.
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