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The Valleys Care Home

Harpham Close, Scunthorpe, North Lincolnshire DN16 3AG
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The Valleys Care Home, Scunthorpe
The Valleys Care Home, Scunthorpe
The Valleys Care Home, Scunthorpe

The Valleys is a purpose-built residential care home with an adjoining Day Care Centre, set within the Lakeside and Timberland community in Scunthorpe, North Lincolnshire - a well-connected and friendly neighbourhood close to the Lakeside Shopping Centre and the popular Ashby Ville area. The home opened in 2007 and joined the Oak Tree Care Group in September 2025 alongside its sister home Bunkers Hill in Lincoln. Over the years, The...  

Care Provided by The Valleys Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 84 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,300From £1,300
Residential Dementia CareFrom £1,300From £1,300

The Valleys accepts residents who are privately funded and funded by the local authority.

For residents funded through the local authority, a third-party top-up will be required, depending on individual circumstances. This can be discussed in more detail during the enquiry and assessment process.

Please note that hairdressing, chiropody services and personal toiletries are not included within the weekly fee and may incur additional separate charges, which can be paid when and if required via personal allowances.

Contact The Valleys Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Alice Pawson(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007
  • Last Refurbishment: 2026
  • Number of floors: 2

Room Information

  • Single Rooms (84)

Visiting

  • The care home does not have restricted visiting times.

Parking

  • Onsite free parking available.

The Valleys Care Home Reviews (42)

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9.5

The Valleys Care Home has a Review Score of 9.5 (9.534) out of 10, based on 17 reviews in the last 2 years. Over all time The Valleys Care Home has 42 reviews.

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Showing 42 reviews matching selected criteria
Review from Colin H (Son of Resident) published on 10 March 2021 Submitted via Postal Card
Overall Experience

Staff are always very helpful and happy. Very reassuring that our loved one is in safe hands and being clear of Covid-19 is very good, and shows that everyone is doing everything and more besides - cannot fault them with anything. Nothing is too much trouble. Have recommended them on more than one occasion.

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Review from Kerry C (Granddaughter of Resident) published on 2 March 2021 Submitted via Website
Overall Experience

Everyone at The Valleys is fantastic. My nan has been there for 2-years now. She's happy and looked after amazingly. Also just found my great auntie at The Valleys. We didn't know she was there as we haven't seen her for 10-years. My dad has dementia, and sooner or later, he will need to go into The Valleys also.

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Review from Peter S (Husband of Resident) published on 4 February 2021 Submitted via Postal Card
Overall Experience

My wife is beautifully looked after at The Valleys Care home. All the staff are competent and caring. My family and I put our trust in the organisation and are right to do so. It is however difficult to be completely objective at present in some areas due to limited access due to Covid-19.

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Review from G C (Son of Resident) published on 25 October 2019 Submitted via Postal Card
Overall Experience

All staff were excellent, I have no issues. All good.

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Review from David B (Son-in-law of Resident) published on 20 June 2019 Submitted via Postal Card
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When you enter the premises you are greeted with friendly smiles and a warm welcome. The staff and care workers are first class. I have total confidence that our loved one is being lovingly cared for. Only one concern, the laundry should improve.

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Review from Kay B (Daughter of Resident) published on 20 June 2019 Submitted via Postal Card
Overall Experience

Whenever I visit my mother everyone is so friendly, they all make time to speak to you. The standard of care is second to none. They always inform me of any changes in my mother's condition, it puts my mind at ease knowing she's well cared for. Laundry could be better.

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Review from Joan L (Wife of Resident) published on 2 March 2018 Submitted via Postal Card
Overall Experience

All I can say is that everybody I have come in contact with are very caring for both my husband (respite) and myself. When I am in need of respite, they can find a room within days - this helps me enormously.

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Review from P B (Son of Resident) published on 29 January 2018 Submitted via Postal Card
Overall Experience

The care staff have been excellent and have looked after Mum very well. Most of them have built up a rapport with Mum and enjoy having a laugh with her. The care home has kept us informed if Mum has been under the weather or has had any other difficulties or doctor's appointments etc. Any queries we have raised with the care home have been addressed and resolved effectively and efficiently.

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Review from D D (Daughter of Resident) published on 24 January 2018 Submitted via Postal Card
Overall Experience

My experience so far has been positive regarding the care received for my mother. Any requests have always been acted upon quickly. The cleanliness and nutrition of the care home is to an excellent standard. The staff have always been accommodating and friendly. The only area I would like to see improvement on is returning clothes to the correct resident, although I do appreciate this can be difficult. When I have raised this it has always been rectified. Mum has hair and nails done and staff take her out.

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Review from Pamela Janine W (Daughter of Resident) published on 22 January 2018 Submitted via Postal Card
Overall Experience

Since my father came into The Valleys with vascular dementia and was upstairs at first, I must admit it was a bit scary up there but the staff reassured you and put you at ease. The Valley is very professional and I couldn't fault them, they are very attentive and put the parents needs first and foremost and nothing is a problem for them. They are very caring and have a positive approach to the patient, it can be difficult for them as we all well know, but as my dad is now bedridden and downstairs in the Brimby unit, the staff are still loyal, caring and nothing is a problem to help the patient, they should get paid more for what they do. Thank you.

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Review from Sandra S (Resident / Service User) published on 17 January 2018 Submitted via Postal Card
Overall Experience

I find the staff are extremely helpful and friendly as are the manager and her office staff. I feel I am very happy and safe at The Valleys Care Home.

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Review from Susan J (Daughter of Resident) published on 17 January 2018 Submitted via Postal Card
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I find that The Valleys Care Home extremely caring, polite and pleasant not only to my father but to all the residents and their families. The service is an enormous help to us, I cannot praise them enough.

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Review from Gordon G (Husband of Resident) published on 17 January 2018 Submitted via Postal Card
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The service is excellent.

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Review from George W (Wife of Resident) published on 16 January 2018 Submitted via Postal Card
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The home is excellent.

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Review from Mark B (Son-in-law of Resident) published on 10 January 2018 Submitted via Website
Overall Experience

Would just like to thank all the staff on Brumby who cared for my mother-in-law towards end of life. The staff were very caring and treated my mother-in-law with the dignity she deserved.

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Review from L T (Niece of Resident) published on 30 June 2017 Submitted via Postal Card
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My aunt went into the above home for end of life care. I can not thank everyone for their care of my aunt and kindness shown to her family.

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Review from Tony F (Resident / Service User) published on 23 June 2017 Submitted via Postal Card
Overall Experience
The Valleys is a modern, bright, well-secured care home which is well equipped. The staff are friendly and supportive and meet you every need no matter how personal whilst ensuring that you retain maximum dignity.
I do not have mobility for a couple of months but in other respects do have capacity.
I cannot fault the level of care I receive; all aspects are conducted to the highest standards.

The home fully deserves it's CQC rating of 'Good'. (I have checked!)

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Review from Andrea A (Daughter of Resident) published on 20 June 2017 Submitted via Postal Card
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My dad was placed here on the emergency hospitalisation of my mum. Initially for a week but actually being her for 10 weeks in total. The staff got to know him quickly and were very kind and caring. The room was spacious and had an ensuite. It was great to have the added benefit of 24 hours nursing care if needed. It was sad to leave such a caring environment both for dad and myself. I will miss the staff.

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Review from Carol H (Niece of Resident) published on 15 June 2017 Submitted via Postal Card
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Uncle moved in from another home where he wasn't settled. Since he has been at The Valley's he really has settled. Staff have been very professional and caring.

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Review from A L (Daughter of Resident) published on 20 March 2017 Submitted via Website
Overall Experience

We have been very happy with the care and attention my mother received during her time at the valley nursing home, staff made every effort in her care we found them to be extremely kind and understanding whilst maintaining a high standard of care. Her room and the home were always clean and tidy, the staff welcoming and cheerful there is a really "feel good" atmosphere amongst the staff. Thank you!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Meet the Team (1)

Alice Pawson
Alice PawsonJob Title:Registered ManagerJoined: 2023

Hello, my name is Alice, I am the home manager of The Valleys.

I started my career in health and social care straight from school, joining the NHS at Scunthorpe General Hospital. Over the following decade, I held a range of roles within the NHS, including time across Acute Medical and Surgical Wards, Community Care, Research & Development and the Emergency Care Practitioner team - work that regularly brought me into care homes across the area. It was through this work that I first got to know The Valleys, and the home made a lasting impression.

I joined The Valleys as Deputy Manager in July 2023 and stepped up to Home Manager in January 2024. I am a hands-on manager with a real passion for both my team and my residents - and even in a home of 84 rooms, I make it my business to know every resident and their family personally.

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