Bedale Grange Care Home

28 Firby Road, Bedale DL8 2AS

Bedale Grange is located nearby the town centre of Bedale, and provides care for up to 20 residents. The home was developed in 1985 from a large family home and has been part of the Fisher Care Group since 2005. All of the team are highly-qualified, as the home looks to make a positive and long-term impact on residents' lives and well-being.

Group: The Fisher Care Group

Person in charge: Mary Blanchard (Registered Manager)

Local Authority / Social Services: North Yorkshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 20 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Cancer Care • Hearing Impairment • Huntington's Disease • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: A pre-assessment is always carried out prior to admission and we encourage families/relatives to visit our carehome.. Ages 55+.

Single Rooms: 10

Shared Rooms: 5

Rooms with ensuite WC: 2

Weekly Charges Guide: Personal Care Single £700 – £1200 Nursing Care Single £700 – £1200 (These prices are only a guideline, please contact Bedale Grange Care Home to find out the exact price for your requirements.)

Our fees are split in 2 parts - a room rate (i.e. room size, meals, laundry etc.) and a healthcare rate based on the pre-assessment carried out to determine the care required prior to admission.

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Bedale Grange is located on Firby Road directly opposite Glebe House Surgery.

Visiting:

Visitors are welcome to Bedale Grange at any time. If travelling from a distance it is worthwhile notifying Bedale Grange prior to visiting.

Parking:

There is sufficient parking at Bedale Grange.

Latest Care Quality Commission* Report on Bedale Grange Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9 (maximum of 10) for Bedale Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Bedale Grange Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 4 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.29 for Bedale Grange Care Home is calculated as follows: ( (33 Excellents x 5) + (23 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 69 Ratings = 4.29

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.75 Points relating to the number of positive Reviews for Bedale Grange Care Home is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 4 positive Reviews (20 registered maximum number of service users ÷ 5). 4 Reviews ÷ 4 Target = 1.000

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9 Bedale Grange Care Home has a Review Score of 9 (9.040) from 6 Reviews


Average Ratings

  • Excellent
    3
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bedale Grange Care Home?

  • Extremely LIKELY
    5
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bedale Grange Care Home

  • Daughter of Resident/Service User
    3
  • Son of Resident/Service User
    3

The staff are always very helpful and kind. They take time to chat and keep us informed of any problems. Mum is safe, well cared for an happy.

How likely would you be to recommend Bedale Grange Care Home? Extremely Likely

Overall Standard

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Average Rating:   4.5 out of 5

My mother was involved in a safeguarding procedure/investigation recently due to the inappropriate behaviour of one member of staff. I am satisfied that this has been resolved now and procedures have been tightened up. I am happy with the caring attitude of all the current staff, the premises have been redecorated and the staff keep me informed. Safety has been improved since the recent investigation.

How likely would you be to recommend Bedale Grange Care Home? Likely

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Average Rating:   3.9 out of 5

My mother was in Bedale Grange Care Home from September/October 2014 up to her demise in July 2017. Throughout the whole time, I and everyone else who visited my mother were very happy with her care.

How likely would you be to recommend Bedale Grange Care Home? Extremely Likely

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Average Rating:   4 out of 5

My mother was discharged from hospital after a long stay requiring 24 hour care and was admitted to Bedale Grange. The staff were very supportive and reassuring towards us - her family as well as with my mother. We feel she receives excellent care, is always clean and well "turned out" in her own clothes nicely laundered. The staff are friendly, caring and welcoming, visitors are encouraged anytime of day. We feel very lucky to have mum in Bedale Grange so close to her family.

How likely would you be to recommend Bedale Grange Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

We are very pleased overall with the staff and facilities.
Especially pleased at how quickly our father has settled into the nursing home due to the care and friendly attitude of the staff and also we are kept up to date with his well-being either by phone or when we are visiting.

How likely would you be to recommend Bedale Grange Care Home? Extremely Likely

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Average Rating:   4.1 out of 5

My father went into care when his needs could no longer be met at home. The family was made very welcome from the initial visit with all the staff showing a caring and sympathetic attitude. Throughout his short stay we felt he was extremely well looked after and cared for.

How likely would you be to recommend Bedale Grange Care Home? Extremely Likely

Overall Standard

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Care / Support

Cleanliness

Treated with Dignity

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Average Rating:   4.5 out of 5

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