Belmont House, Harrogate, North Yorkshire
Belmont House, Harrogate, North Yorkshire
Belmont House, Harrogate, North Yorkshire

Belmont House, in Harrogate, specialises in a provision of residential and nursing care, as well as caring for people living with dementia.

Respite care is also provided and is dependant on availability.

The home is divided into five separate suites, spread over three floors. The Courtyard suite provides residential care for up to 30 people. The Garden and Spring water suites both provide nursing care for 14 people each. The Park suite provides residential care for up to 17 people living with dementia, while the Promenade suite provides nursing care for up to 26 people with dementia.

Staff have a wide range of care and nursing qualifications, thanks to how parent company Countrywide Care Homes invests in its talent, with new technology incorporated where it will be of an advantage to service users.

Group: Countrywide Care Homes Ltd

Person in charge: Claire Cowgill (Manager)

Local Authority / Social Services: North Yorkshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 106 Service Users

Registered Care Categories*: Dementia • Old Age • Younger Adults

Specialist Care Categories: Alzheimer's • Bipolar/Manic Depression • Epilepsy • Hearing Impairment • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 100

Shared Rooms: 3

Rooms with ensuite WC: 97

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Belmont House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

5 Bed Vacancies

posted 16 Oct 2017

We currently have 5 care vacancies. Contact us today for further details.Belmont House has an open door policy and you are welcome to visit anytime, no appointment is required.

Reviews

9 Belmont House has a Review Score of 9 (8.964)

The Review Score of 9 (maximum of 10) for Belmont House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Belmont House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.681 for Belmont House is calculated as follows: ( (50 Excellents x 5) + (21 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 72 Ratings = 4.681

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.283 Points relating to the number of positive Reviews for Belmont House is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 21.2 positive Reviews (106 registered maximum number of service users ÷ 5). 6 Reviews ÷ 21.2 Target = 0.283

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Belmont House?

  • Extremely LIKELY
    5
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Belmont House

  • Wife of Resident/Service User
    2
  • Daughter of Resident/Service User
    1
  • Grandson of Resident/Service User
    1
  • Resident / Service User
    1
  • Son of Resident/Service User
    1
  • more

As a resident, I cannot fault my care home in any way whatsoever. I do not always agree with the furnishings and the decoration but this is a personal preference. The grey setee in the reception area is a disaster. The courtyard internal gardens are an absolute mess and need a professional to look at them and advise.

How likely would you be to recommend Belmont House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Chloe Knight, Home Administrator at Belmont House responded to this review on 16 Oct 2017:

Dear Charles,

Thank you for taking the time to leave a review.

The new settee is a green Chesterfield, whilst the settee is not to everyone's taste, we think it makes the home look and feel more welcoming. With regards to the Courtyard gardens, we have professional gardeners who come on a regular basis. The gardeners have looked at the ivy and have advised that the ivy is not causing any problems with the walls or the drainpipes, we have asked the gardeners to review the ivy on a regular basis.

As always, we will endeavour to look into the points you raise.

Staff are brilliant and the food is excellent.

How likely would you be to recommend Belmont House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mum was diagnosed, in hospital, with terminal cancer. She was admitted to Belmont House in the Palliative Care unit. When my sister and I looked around prior to her admission, we were bowled over by the welcoming, friendly and professional attitude of everyone we met.

During her stay she has been treated with the utmost respect and kindness. The staff are brilliant without exception.

How likely would you be to recommend Belmont House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have only been to visit my grandma on a few occasions, it has made me a lot more comfortable seeing her in this brilliant place.

How likely would you be to recommend Belmont House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother has been a resident at Belmont House since August 2015.
She has a lovely room on Courtyard with patio door out to the garden which makes it bright and welcoming.
The staff are really good with her as she is still very anxious and needs reassuring.
Unfortunately, last year she was diagnosed with breast cancer and has subsequently undergone a mastectomy. Again, the staff were wonderful and extremely caring throughout the process. They have been helpful in ensuring she eats and drinks sufficient and has mostly stabilised her weight loss.
The staff are visibly a team who appear to go about their jobs in a caring and compassionate way, from the cleaners to the office staff and the support workers they all know my mother which is reassuring as I know she is being cared for not just as a resident but as a person they know and like.
The enthusiasm is evident with the team who provide entertainment which makes a huge difference to the quality of day to day life.

How likely would you be to recommend Belmont House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

All the carers are so friendly and helpful and my husband seems to have settled which is a great relief to me.

How likely would you be to recommend Belmont House? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

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Awards / Recognitions

April 2017

February 2016

Job Vacancies

Staff Profiles

Claire

Claire Cowgill

Job Title: Care Manager

Description:

Hello my name is Claire Cowgill and I am the Registered Manager.

I have 26 years experience as a qualified nurse and during this time I have managed care homes for 19 years. Throughout this time I have completed an Open University course for “Systematic Approach to Nursing Care”., Level 4 Registered Managers Award and I am a Trainer and Assessor D32 & D33 for National Vocational Qualifications.

Our aim at Belmont House is to create a homely, relaxed atmosphere where everybody is treated with dignity and respect.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Belmont House