
Belmont House is a person-centered Care Home. I am treated as an individualSandra B(Resident / Service User)

We have watched Dad flourish at Belmont, and it's clear he is part of a community with a family feelD D(Daughter of Resident/Service User)

I can not praise all the staff enough for the love and care they give to the residentsBrenda C(Wife of Resident/Service User)

Belmont House is a person-centered Care Home. I am treated as an individualSandra B(Resident / Service User)

We have watched Dad flourish at Belmont, and it's clear he is part of a community with a family feelD D(Daughter of Resident/Service User)

I can not praise all the staff enough for the love and care they give to the residentsBrenda C(Wife of Resident/Service User)

Welcome to Belmont House.
Located in the residential area of Starbeck in Harrogate, close to the town Train Station and Springwater School, Belmont House care home is a custom-built, three-storey care home.
The home is divided into five separate suites, spread over three floors. The Courtyard suite provides residential care for up to 30 people. The Garden and Spring Water suites both provide nursing care for 14 people each. The Park...
Care Provided by Belmont House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 106 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
The price(s) shown are provided by the care home. Contact Belmont House for full pricing details and T&Cs.
Contact Belmont House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Maria Mallaband Care Group Ltd
- Private Owned
Person in charge
- Lindsey Harrison(Care Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (100)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (99)
Belmont House Reviews (79)
Belmont House has a Review Score of 8.9 (8.881) out of 10, based on 18 reviews in the last 2 years.
Over all time Belmont House has 79 reviews.
A lovely atmosphere throughout the home. Very clean and staff friendly and cheerful. My wife is on the Promenade Unit and is very well cared for both during the day and at night. (I have made several visits at night). At all times the staff are not only very helpful but nothing is ever too much trouble for them.
I am very happy that my wife is here and she might live longer than me. I feel secure in the knowledge that she is in an excellent home.
Thank you so much for taking time to submit your review. I will make sure your feedback and kind words are shared with our team in our Promenade suite. If you ever have any queries, please do not hesitate to contact us.
All nursing and care staff are extremely dedicated, caring and helpful ensuring resident clothes and bed linen are kept clean and fresh at all times, particularly immediately after ‘mishaps’. The rooms are kept very warm and there is plenty of excellent activity around to keep everyone occupied. The food is also excellent, plentiful and varied with every effort taken to match everyone’s personal tastes. Treatment and stimulus regimes are tailored to suit the individual's needs to a very high standard.
Regular loss of personal belongings is a concern but staff, particularly the Activities lady, do constantly make every effort to find and recover the relevant articles. The general precautions to keep residents safe and secure, especially for severe dementia residents, are good.
Thank you for taking your time to leave us a review.
I will make sure that all of the staff on Promenade suite are made aware of your lovely comments.
Kind regards
Home Administrator
The chairs in the lounge really do need cleaning as there are a lot of stains on them and sometimes carry a smell of urine.
The carers are good, attentive, friendly and considerate.
On entering Belmont House we found it a very warm and friendly. The staff all say "hello" to you. The activities are very good and the relatives are welcome to stay which is good for the residents. Rooms are very nice and warm. The staff are very caring and kind and I would be extremely likely to recommend this care provider to friends and family.
I visit mum on most days so come into contact with many people around the premises and I am always made to feel welcome and there is a general feeling of friendliness and a desire to be helpful. Following an illness at Easter 2017, mum's care needs and dependencies increased significantly and since then the whole team on Courtyard have responded magnificently in a highly professional, attentive, friendly and reassuring way. Mum is treated with patience, respect and her welfare feels like everyone's priority. I am made welcome and kept informed and when mum was unwell, I felt supported by the staff. Thanks.
The nurses have coped very well with the amount of illness on the unit in keeping everything running well. The activities lady for the unit, in spite of being ill herself, organised as much as she could for the residents with good results.
Food has been consistently good but I do have a strong concern about the health and safety for the kitchen area of the unit.
It is good that the carers respond willingly to requests for help with the residents or sorting out a problem.
Hi Barry,
Thank you for taking your time to write your review.
I will make sure that all the staff on Promenade are made aware of your comments, it really is lovely to hear that all of their continued hard work doesn't go unnoticed. I will also make our Head Chef, his team and the activity...
My mother was quite poorly when she came to Belmont, over the weeks, she has improved somewhat. All the staff I have encountered seem to be professional and very kind which is reassuring. Her room seems comfortable with a pleasant view.
Overall, my impression is that Belmont is a place of calmness with an air of informality which puts one at ease. Security appears good, I have no concerns for my mother's safety or comfort. A very good care home.
The care my grandmother receives is outstanding. All the staff are so lovely they keep us informed and updated to the condition of my grandmother. She is given care of the highest standard, nothing is too much trouble and are always on hand to help advise. I have been very happy and impressed with the care home.
These issues seem to be when they have some agency staff on duty.
The regular carers are very good and do a good job, under difficult circumstances. I feel sure the home would benefit with a supervisor.
On the whole, my husband is being looked after very well and this is a good care home.
Hi Pat,
Thank you for your review.
If you ever have any concerns or issues, please do not hesitate to contact either myself, the Unit Manager who is in charge of the suite your husband resides on or Claire, our Home Manager and we will endeavour to address the situation.
We do use the...
Good staff. Excellent standard of hygiene. Residents well looked after.
Although I am only here occasionally, I have seen good care and attention with activities to keep people's minds working. Staff seem helpful with radio and CDs - which are of course important to a musician. Individual needs seem to be catered for.
On entering the car park it was very full and we were unable to park the car. We were asked not to park on the side as the land belonged to the school but eventually parked near a fence with limited time for parking.
On entering the home it was decorated nicely for the Christmas season. We signed in the book and we were let in by a staff member who was very friendly and showed us to our friend's room. It was very clean and had a friendly atmosphere. Our friend appeared very happy and content and looked well cared. for.
Thank you for your review.
We are aware that there is some congestion with the parking, we are in talks with the school and the Highways department, we are currently waiting on a response from the council and our local MP with a solution to the problem.
Again, thank you for your review, it is greatly appreciated.
Well fed.
Home clean and well maintained.
The staff are brilliant with my husband.
Activities for men with a work/labour background are poor.
Dear Yvonne,
I believe the Activities ladies have since been and spent some time with your husband and yourself and suggested that you both make a list of things that may interest your husband. We will continue to chat with him and yourself to ensure that his requirements are met. If you have any queries, please do not hesitate to contact us.
Kind regards, Chloe Knight.Home Administrator.
As a resident, I cannot fault my care home in any way whatsoever. I do not always agree with the furnishings and the decoration but this is a personal preference. The grey setee in the reception area is a disaster. The courtyard internal gardens are an absolute mess and need a professional to look at them and advise.
Dear Charles,
Thank you for taking the time to leave a review.
The new settee is a green Chesterfield, whilst the settee is not to everyone's taste, we think it makes the home look and feel more welcoming. With regards to the Courtyard gardens, we have professional gardeners who come on a...
My mum was diagnosed, in hospital, with terminal cancer. She was admitted to Belmont House in the Palliative Care unit. When my sister and I looked around prior to her admission, we were bowled over by the welcoming, friendly and professional attitude of everyone we met.
During her stay she has been treated with the utmost respect and kindness. The staff are brilliant without exception.
I have only been to visit my grandma on a few occasions, it has made me a lot more comfortable seeing her in this brilliant place.
She has a lovely room on Courtyard with patio door out to the garden which makes it bright and welcoming.
The staff are really good with her as she is still very anxious and needs reassuring.
Unfortunately, last year she was diagnosed with breast cancer and has subsequently undergone a mastectomy. Again, the staff were wonderful and extremely caring throughout the process. They have been helpful in ensuring she eats and drinks sufficient and has mostly stabilised her weight loss.
The staff are visibly a team who appear to go about their jobs in a caring and compassionate way, from the cleaners to the office staff and the support workers they all know my mother which is reassuring as I know she is being cared for not just as a resident but as a person they know and like.
The enthusiasm is evident with the team who provide entertainment which makes a huge difference to the quality of day to day life.
All the carers are so friendly and helpful and my husband seems to have settled which is a great relief to me.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 October 2024Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Belmont House.
There are no upcoming events for Belmont House.
Awards / Recognitions (3)
- 28 Feb 2019Recipient: Maria Mallaband Care Group Ltd
- 01 Apr 2017Recipient: Maria Mallaband Care Group Ltd
- 15 Feb 2016Recipient: Maria Mallaband Care Group Ltd
Accreditations
There are no accreditations posted yet for Belmont House.
Meet the Team (1)

Hi, my name is Lindsey and I am the Home Manager at Belmont House, I have been in position for coming up to 4 years. I have been working in Health and Social Care for 15 years, 8 year of this within management positions.
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