The Grange Care Centre is an exclusive care home in Selby and the surrounding North Yorkshire Area, welcoming short and long-term residents.

It consists of 2 buildings one being a large Victorian property that has been skilfully converted into a care residence for older people.

The house has enjoyed a varied history since becoming a care home in the 1960s and was largely destroyed by a fire around the turn of the century. Many of the house’s original features, including the ceilings, ornate covings, and stained glass windows in the main house have all been retained along with the staircase and large landing which is popular with those seeking quiet relaxation.

The main house is currently undergoing extensive refurbishment and redecoration; the refurbishment will give the home 13 rooms all with en-suites and upgraded facilities.

The newer build of the home has a further 30 bedrooms, some with en-suite facilities, dedicated to caring for residents with dementia, with a real focus on daily living and emotional support and care.

The home can offer enhanced dementia and residential care, as well as inviting respite and daycare. It also offers two Bariatric bedrooms within the home.

Care has been taken throughout the home to ensure that the 'old' and 'new' blend together harmoniously. Although the original house is undergoing modernisation it still retains the atmosphere of a family home. The home has a friendly experienced care team and an experienced team of cooks who create delicious and nutritious home-cooked food, which also covers special dietary requirements.

The home provides access to a secure garden.

Carers are passionate about respecting each individual's rights, privacy and dignity, with the addition of a comprehensive timetable of activities.

The home offers a range of services and facilities, including its own GP access; visiting dentist; visiting opticians and visiting chiropody.

Group: St Philips Care Group

Person in charge: Michaela Summers-Binns (Home Manager)

Local Authority / Social Services: North Yorkshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 43 Service Users

Registered Care Categories*: Dementia • Detention Under Mental Health Act • Eating Disorders • Old Age • Physical Disability • Sensory Impairment • Substance Misuse

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Challenging Behaviour • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 43

Rooms with ensuite WC: 4

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Parking:

Parking:
There is a very spacious parking area to the side of the home leading the entrance

Latest Care Quality Commission* Report on The Grange: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.8 out of 10 for The Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 18 Reviews over all time. This Average Rating is also the rating value for The Grange in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 12 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.823 for The Grange is calculated as follows: ( (179 Excellents x 5) + (34 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 215 Ratings = 4.823

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for The Grange is based on 12 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.6 positive Reviews (43 registered maximum number of service users ÷ 5). 12 Reviews ÷ 8.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.8 The Grange has a Review Score of 9.8 (9.823) out of 10 and an Average Rating of 4.8 out of 5 from 18 Reviews over all time


Average Ratings

  • Excellent
    16
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Grange?

  • Extremely LIKELY
    18
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Grange

  • Daughter of Resident/Service User
    5
  • Son of Resident/Service User
    3
  • Friend of Resident/Service User
    2
  • Husband of Resident/Service User
    2
  • Wife of Resident/Service User
    2
  • more

Everyone at The Grange are friendly, caring compassionate, everyone here is extremely well looked after. My concern was if my husband would settle here and from day one I have been happy with the care he received here and I know he is safe and well cared for. The staff are very supportive and the meals are homemade and always look amazing.

How likely would you be to recommend The Grange? Extremely Likely

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Average Rating:   5 out of 5

The staff and management are caring and supportive of my Mum. Since coming to The Grange her talking, walking have improved immensely and she has settled in really well. The home is clean and friendly and they put on activities throughout the week.

How likely would you be to recommend The Grange? Extremely Likely

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Average Rating:   5 out of 5

We moved my Mum to The Grange due to dissatisfaction with care at another home. The management attitude appeared much more responsible, responsive and very caring to the needs of Dementia sufferers.
My sister and I have been impressed so far (she moved 17/04/18).
The staff are very pleasant and caring and Mum has improved, she is now walking more and communicating better.
We are very happy with our decision to move Mum, the care is much better.

How likely would you be to recommend The Grange? Extremely Likely

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Average Rating:   4.7 out of 5

My dad was offered a place at The Grange for a period of respite care. I've been overwhelmed with the level of care and support given by staff and carers since he joined everyone. The rooms are spacious and clean, my dad enjoys filling and tasty meals each day and staff are always on hand to help or have a chat, which is lovely and so reassuring to us as a family who have entrusted a loved one into someone else's care for the first time. Thank you.

How likely would you be to recommend The Grange? Extremely Likely

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Average Rating:   4.8 out of 5

My mum was looked after very well and I could not ask any more from all of the staff, they all do a fantastic job from the manager down and I do not have any complaints. We have always been involved and contacted if anything is wrong 10/10

How likely would you be to recommend The Grange? Extremely Likely

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Average Rating:   5 out of 5

Very caring staff. A very good environment for dementia patients.
Patients looked well cared for and my dad was always clean and dressed.
Food looked well cooked and fresh.

How likely would you be to recommend The Grange? Extremely Likely

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Average Rating:   4.9 out of 5

Management and staff are lovely and caring. It was difficult to let my wife go into care.

The staff at The Grange are very caring and always helpful and very understanding.

I would highly recommend this home to all the family and friends. It is the best care home in Selby.

How likely would you be to recommend The Grange? Extremely Likely

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Average Rating:   4.7 out of 5

The Manager is always very nice and very hands on. She will go the extra mile to help. The home is always clean and the staff are always friendly and caring. The food is always home cooked and there is always a choice. They have cared for my Gran for 3 years and I have never had any concerns. My Gran is extremely well cared for, so a big Thank you to the Manager and staff.

How likely would you be to recommend The Grange? Extremely Likely

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Average Rating:   5 out of 5

My grandad is very happy at The Grange. He is well cared for, always looks very smart and is really settled.

The carers are very kind and polite and the manager and deputy manager are always helpful and very dedicated.

How likely would you be to recommend The Grange? Extremely Likely

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Average Rating:   4.6 out of 5

Excellent care home which is always clean. The staff and management are happy to help and so kind they will go the extra mile to make you feel welcome. My mum is well looked after in the home.

How likely would you be to recommend The Grange? Extremely Likely

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Average Rating:   4.7 out of 5

Very kind and caring. Staff are lovely and kind.

Activity lady is very nice. I'm glad you've got her.

Facilities are good.

How likely would you be to recommend The Grange? Extremely Likely

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Average Rating:   4.3 out of 5

The manager and staff are always friendly and caring. My friend is looked after really well and always says how happy she is at The Grange.
When I visit The Grange is always clean and smells nice.
The food is always home cooked and smells lovely.

How likely would you be to recommend The Grange? Extremely Likely

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Average Rating:   4.8 out of 5

I have been visiting my friend at The Grange for around five years and I must say that her care has been excellent in all respects, for all that time.
She has been well looked after with dignity, shown a lot of love by all.
In all I think her life has been extended by the care she has been given. Her room is comfortable and clean and she has been and still is very happy.
Thank you all for looking after her.

How likely would you be to recommend The Grange? Extremely Likely

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Average Rating:   4.4 out of 5

The care home is a wonderful place, it is very clean and tidy.
All the staff and management are lovely and friendly. They also do plenty of activities to keep the residents happy and occupied. There is never any disagreements in the care home, everyone is really happy.
The food is all fresh and wonderful variations. Everyone is safe and secure in the care home. Would highly recommend it.

How likely would you be to recommend The Grange? Extremely Likely

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Average Rating:   5 out of 5

All the staff looked after my wife with loving care and attention - the same with all the residents. I would gladly recommend The Grange.

How likely would you be to recommend The Grange? Extremely Likely

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Average Rating:   5 out of 5

All of the staff at The Grange have been so kind and helpful to my husband and the family. He settled here really well and has had no problems. Thank you to everyone at The Grange.

How likely would you be to recommend The Grange? Extremely Likely

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Average Rating:   5 out of 5

Manager and all staff very helpful. Put my mind at rest. Went away knowing mum was in good hands and I could relax a bit for the first time in three years. Any problems I only have to ask and it is resolved.

How likely would you be to recommend The Grange? Extremely Likely

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Average Rating:   5 out of 5

I feel this is the nicest care home in Selby. It is always clean and smells nice. You can tell that the staff care, everyone is cared for and clean. I cannot praise you all enough.

How likely would you be to recommend The Grange? Extremely Likely

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Average Rating:   5 out of 5

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Care Home Idol 2019

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Awards / Recognitions

February 2018

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