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Barchester Dales Care Home

Draughton, Skipton, North Yorkshire BD23 6DU
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We could not have asked for a better care home for our dad.Natalie T(Daughter of Resident/Service User)
Barchester Dales Care Home, Skipton
There is a nice homely atmosphere.Suzanne K(Daughter of Resident/Service User)
Barchester Dales Care Home, Skipton
The food is amazing and the dining room gives residents the restaurant atmosphere.Sharon D(Daughter of Resident/Service User)
Barchester Dales Care Home, Skipton

The Dales looks beyond its duty to provide excellent Nursing care. It is also a vibrant, active community with a full and varied programme of social and leisure pursuits, including organised musical and other events plus trips and excursions, which enable residents to enjoy a stimulating and busy lifestyle.

Above all, it is committed to helping its residents, their families and friends feel totally at home. The team believe this...  

Care Provided by Barchester Dales Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,377N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Dales Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Roisin Doyle (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2011

Room Information

  • Single Rooms (46)
  • Couples/Companion Rooms (5)

Barchester Dales Care Home Reviews (71)

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9.3

Barchester Dales Care Home has a Review Score of 9.3 (9.254) out of 10, based on 10 reviews in the last 2 years. Over all time Barchester Dales Care Home has 71 reviews.

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Showing 71 reviews matching selected criteria
Review from Pauline J (Wife of Resident) published on 6 September 2019 Submitted via Postal Card
Overall Experience

Needs more carers. Carers often under stress. Activities need improving. Some rooms need decorating needs. More parking places.

Reply from Dawn Johnson, General Manager at Barchester Dales Care Home

Thank you for taking the time to review our home. We take pride in providing the best service to our residents in their home. I would welcome your feedback on the services, that in your opinion, have not met the highest standard, as I encourage working together for the best outcomes. Please feel free to come and discuss these with me at any time.

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Review from H E (Daughter of Resident) published on 6 September 2019 Submitted via Postal Card
Overall Experience
My father is a resident on the memory lane/dementia unit where the staff support all of his daily living needs. The standard of food in the unit is acceptable. It would be great to see more choice for people with special dietary needs to support residents to maintain healthier weights as their dementia progresses.
Staff do their best to support with fluid and food intake but staffing levels can be tight to allow staff too much time. Staff are very helpful, polite and caring but sometimes overstretched with clients with complex needs.

The activity coordinator runs regular activities and events which clients enjoy - this makes a real difference and more would be welcomed. Some areas and facilities in the unit would benefit from updating. Overall, very happy and would recommend the home.

Reply from Dawn Johnson, General Manager at Barchester Dales Care Home

Thank you for taking the time to complete a review of our home. I am glad that you would recommend the home and would invite you to discuss any ideas that you may have to improve our service. We aim to provide excellent care and welcome a collaborative approach to this.

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Review from Fiona P (Granddaughter of Resident) published on 26 March 2019 Submitted via Postal Card
Overall Experience

Since Gran has been here she feels more involved and healthier. Not had any sores for a long time.

Reply from Dawn Johnson, General Manager at Barchester Dales Care Home

Thank you for the review of our home. It is our aim to ensure that everyone enjoys life within our home, whether it is one of our residents or their families. Our team work hard to create an excellent standard for all.

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Review from William M (Brother of Resident) published on 26 March 2019 Submitted via Postal Card
Overall Experience

Staff are very helpful and always help my sister. The food is exceptional.

Reply from Dawn Johnson, General Manager at Barchester Dales Care Home

Thank you for taking the time to complete a review of the home. We pride ourselves in offering an excellent service and I would like to thank you for your support on behalf of our team.

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Review from Malcolm B (Husband of Resident) published on 20 March 2019 Submitted via Postal Card
Overall Experience
Immediately entering The Dales Care Home I felt a good atmosphere.
Management and staff were all welcoming and friendly and looked after my wife with care during her short respite stay.

I would certainly use The Dales Care Home in the future.

Reply from Dawn Johnson, General Manager at Barchester Dales Care Home

Thank you for taking the time to complete a review of our service. We aim to provide the highest level of service and our team aims to make everyone feel at home. We would welcome feedback on all areas so that we can improve our service. We are presently undergoing a refurbishment which will give our residents and visitors an even better experience whilst in the home.

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Review from L M (Friend of Resident) published on 19 February 2019 Submitted via Postal Card
Overall Experience
I have visited residents at The Dales Care Home for the past few years. It is a beautiful, welcoming home. The staff are wonderful and are friendly, professional and hard-working. They go above and beyond to make sure the residents receive the best care.
I have been to many care homes. In my opinion, The Dales is the best in the area.

I would recommend it to my friends and family.

Reply from Dawn Johnson, General Manager at Barchester Dales Care Home

Thank you very much for taking the time to review our home. Our aim is to provide excellent person-centred care with a warm welcome to everyone. I am glad that you have experienced a good service whilst at our home and I am sure that you will continue to do so as our staff pride themselves in ensuring that our residents, relatives and visitors all have a good experience in our home.

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Review from Diane Y (Daughter of Resident) published on 6 December 2018 Submitted via Postal Card
Overall Experience

Staff are happy in their work, always greet with a smile. Mum well settled from the beginning of her stay in June. Lots of activities going on. All staff are valued from domestic, housekeeping to nurses. Well led by the Manager who is always ready to listen and chat.

Reply from Dawn Johnson, General Manager at Barchester Dales Care Home

Thank you very much for taking the time to review our home and giving such lovely feedback. We are glad that you are happy with the service provided and if there is anything we can further do to improve or service, we welcome your feedback.

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Review from M P (Wife of Resident) published on 29 November 2018 Submitted via Postal Card
Overall Experience

My husband always appears well cared for and comfortable. I and my family are happy with the way the care home is run.

Reply from Dawn Johnson, General Manager at Barchester Dales Care Home

Thank you for taking the time to do a review of our service. It is good to see that your husband receives good care and that you are happy with the way that the home is run. We aim to provide an excellent service for our residents and our relatives, please feel free to approach me or any of the...  

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Review from Philip B (Husband of Resident) published on 18 July 2018 Submitted via Postal Card
Overall Experience

I think Barchester The Dales Care Home is outstanding. My wife is content and cared for extremely well and that has given me peace of mind.

Reply from Dawn Johnson, General Manager at Barchester Dales Care Home

Thank you for taking the time to complete the review. I am really pleased that you find our home and services to an excellent standard. I note activities is good and would welcome your feedback on how we can improve this.

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Review from Ian B (Husband of Resident) published on 16 July 2018 Submitted via Postal Card
Overall Experience

I find the staff very loving and caring could not wish for a better place for my poor wife.

Reply from Dawn Johnson, General Manager at Barchester Dales Care Home

Thank you very much for taking the time to complete the review, it is very much appreciated. I am glad that the service you receive from our team is an excellent one and I shall pass these comments on to our team.

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Review from D C (Friend of Resident) published on 12 July 2018 Submitted via Postal Card
Overall Experience
He always looks really well cared for and he is very happy. Nothing too much for the staff.

Everyone is very welcoming.

Reply from Dawn Johnson, General Manager at Barchester Dales Care Home

Thank you for your excellent review and have taken time to do this. We are extremely happy that you have received an excellent service and this will be relayed to our staff team.

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Review from Michael D (Brother of Resident) published on 10 July 2018 Submitted via Postal Card
Overall Experience

I rate this home good because the staff are helpful and friendly. The resident concerned (my sister) seems very satisfied and never complains to me about any aspect of the home.

I speak with authority, having been a care home owner years ago.

Reply from Dawn Johnson, General Manager at Barchester Dales Care Home

Thank you for your comments, especially regarding the excellent service that our staff team provide as they do go above and beyond to support our residents and families. I would welcome the time to speak with you to discuss how we can improve our service in other areas as we aim to deliver an excellent service to our residents, families and friends .

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Review from Victor J (Cousin of Resident) published on 9 July 2018 Submitted via Postal Card
Overall Experience

Generally very satisfied living at The Dales but would prefer to be at home.

Reply from Dawn Johnson, General Manager at Barchester Dales Care Home

Thank you for taking the time to review our home. We are really pleased that you have found some areas that you believe to be excellent. As manager of the home, I would welcome you spending some time with me to feedback as to how we can improve on the other areas.

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Review from Maggie W (Daughter of Resident) published on 5 July 2018 Submitted via Postal Card
Overall Experience

Mum spent the last three months of her life at The Dales Care Home. She settled in very quickly and we knew that she was comfortable and happy there. There was a calm, peaceful but cheerful ambience which suited our mum. During her final illness, mum was treated with such care and with every dignity. All the staff were so very kind and supportive to mum and also to us her family. I can't thank them enough for the way they helped us through mum's final days.

Reply from Dawn Johnson, General Manager at Barchester Dales Care Home

Thank you for taking the time to complete this review after such emotional circumstances. The staff pride themselves on their care delivery and they do deliver excellent care. It was a privilege to support your mum at the end of her life and ensure that she received the care and dignity that she deserved.

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Review from F Y (Grandson of Resident) published on 5 July 2018 Submitted via Postal Card
Overall Experience

Welcoming place - lots of carers and the food is nice.

Reply from Dawn Johnson, General Manager at Barchester Dales Care Home

Thank you for taking the time to complete the review for the home. We are glad that you are happy with the service provided, however I would like all our residents, relatives, friends to receive an excellent service and welcome speaking with you to discuss how we can move that going forward for you.

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Review from J S (Daughter of Resident) published on 4 July 2018 Submitted via Postal Card
Overall Experience

Experience of Dales staff: nurses, care, kitchen, laundry and maintenance staff form an excellent team, reliable and trustworthy. Have issues with experience of agency staff which have at times been unable to meet expected standards. Home requires upgrades such as decoration rather than 'touch up' and superficial fixes/painting. Location fantastic, therefore, more time should be scheduled to enjoy outdoor grounds, pretty gardens. More effort required to create residents activities of interest.

Reply from Dawn Johnson, General Manager at Barchester Dales Care Home

Thank you for your review and the positive feedback regarding the team. We infrequently use agency care staff, however when we do they are inducted and monitored as to their ability to meet Barchester standards. We welcome feedback regarding their performance so that we can ensure the best...  

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Review from Anne H (Friend of Resident) published on 31 May 2018 Submitted via Postal Card
Overall Experience

My friend has vascular dementia and lewy body dementia. He is completely unable to do anything without assistance. I have found during his time at The Dales (2 years) he has always received professional care to an excellent level and I have never had any concern about the way he has been looked after.

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Review from Helen M (Daughter of Resident) published on 27 April 2018 Submitted via Postal Card
Overall Experience

My Mother was warmly welcomed by staff at The Dales. Caring staff made her comfortable. Staff are also attentive to our needs as a family, nothing is too much trouble. Thank you!

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Review from C C (Friend of Resident) published on 27 April 2018 Submitted via Postal Card
Overall Experience

All staff at the Dales respect each resident with dignity and friendliness. The care is very good, the rooms are clean and homely. The residents are made to feel that this is their home and are encouraged to do just this. When residents are poorly and terminal all care and respect are wonderful.

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Review from H A (Great-Niece of Resident) published on 20 March 2018 Submitted via Postal Card
Overall Experience

We were very happy with the standard of care given to my great aunt, as was she.

Her room was kept immaculate and her privacy respected. She was able to have meals in her room when she wished and the staff at The Dales made a lovely family tea party for her 100th birthday. Nothing was too much trouble for the staff.

I would also like to say a big thank you for all aspects of the ‘End of life’ care given to my great Aunty which was of a very high standard, from all members of staff.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 January 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (2) & Events (3)

News
  • 04 Jun 2025

    The Dales Care Home, in Skipton, was full of animal mischief when a group of Lambs came to visit the home. Residents at The Dales Care Home were pleasantly surprised...

  • 09 May 2025

    The Dales Care Centre in Skipton marked the 80th anniversary of Victory in Europe Day in style by throwing a 1940s afternoon tea party to remember. The home was decorated...

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Awards / Recognitions (17)

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