
We could not have asked for a better care home for our dad.Natalie T(Daughter of Resident/Service User)

There is a nice homely atmosphere.Suzanne K(Daughter of Resident/Service User)

The food is amazing and the dining room gives residents the restaurant atmosphere.Sharon D(Daughter of Resident/Service User)

We could not have asked for a better care home for our dad.Natalie T(Daughter of Resident/Service User)

There is a nice homely atmosphere.Suzanne K(Daughter of Resident/Service User)

The food is amazing and the dining room gives residents the restaurant atmosphere.Sharon D(Daughter of Resident/Service User)

The Dales looks beyond its duty to provide excellent Nursing care. It is also a vibrant, active community with a full and varied programme of social and leisure pursuits, including organised musical and other events plus trips and excursions, which enable residents to enjoy a stimulating and busy lifestyle.
Above all, it is committed to helping its residents, their families and friends feel totally at home. The team believe this...
The Dales looks beyond its duty to provide excellent Nursing care. It is also a vibrant, active community with a full and varied programme of social and leisure pursuits, including organised musical and other events plus trips and excursions, which enable residents to enjoy a stimulating and busy lifestyle.
Above all, it is committed to helping its residents, their families and friends feel totally at home. The team believe this is what really makes the home different from traditional nursing homes. Staff really want people to feel that this is their own home.
They offer a 5-star dining experience ensuring meals are a pleasurable occasion. Dedicated fully trained staff give a high level of service and support enabling residents to enjoy a quality of life whilst maintaining their independence.
Care Provided by Barchester Dales Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 56 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Barchester Dales Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Dales Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Roisin Doyle (General Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2011
Room Information
- Single Rooms (46)
- Couples/Companion Rooms (5)
Barchester Dales Care Home Reviews (74)
Barchester Dales Care Home has a Review Score of 9.6 (9.583) out of 10, based on 13 reviews in the last 2 years.
Over all time Barchester Dales Care Home has 74 reviews.
Very caring and compassionate and very kind. They ensure that everything that can be done to help the resident is done.
Very caring and compassionate and very kind. They ensure that everything that can be done to help the resident is done.
Thank you very much for taking the time to complete this review. We are pleased that you find the service we provide so favourable. The team, work hard to ensure that our residents feel very much at home and we aim to fulfil all their needs, in a caring and supportive way.
My sister has been a resident of the dementia part of The Dales Care Home since late 2018. Whilst it is sad for me to see my sister in this situation, I have been most impressed by the care she is receiving. I have noticed that month on month despite her condition, her general demeanour ie...
My sister has been a resident of the dementia part of The Dales Care Home since late 2018. Whilst it is sad for me to see my sister in this situation, I have been most impressed by the care she is receiving. I have noticed that month on month despite her condition, her general demeanour ie cheerfulness, has improved and I put this down to the excellent one-on-one care she receives.
Thank you for taking the time to review our home and I am really pleased to read that you are happy with your sisters care. We have future plans for some of the facilities on our memory lane community which will enhance their experience of living there. Please feel free to come and discuss any ideas that you may have in enhancing the areas that you believe should improve.
My review is not only for 2019 but goes back many years to when my grandmother, grandfather, stepmother, a friend of the family and finally my father all became residents. They all had excellent care and the home has continued to have an exceptional standard of care, not just recently, but for...
My review is not only for 2019 but goes back many years to when my grandmother, grandfather, stepmother, a friend of the family and finally my father all became residents. They all had excellent care and the home has continued to have an exceptional standard of care, not just recently, but for many years. I am so lucky to have my father in your care.
Thank you for your thoughtful review. It is heartwarming to know that many of your family have enjoyed their time living in The Dales and I hope if anyone else needs to live in a care home that we continue to be your home of choice.
Needs more carers. Carers often under stress. Activities need improving. Some rooms need decorating needs. More parking places.
Needs more carers. Carers often under stress. Activities need improving. Some rooms need decorating needs. More parking places.
Thank you for taking the time to review our home. We take pride in providing the best service to our residents in their home. I would welcome your feedback on the services, that in your opinion, have not met the highest standard, as I encourage working together for the best outcomes. Please feel free to come and discuss these with me at any time.
My father is a resident on the memory lane/dementia unit where the staff support all of his daily living needs. The standard of food in the unit is acceptable. It would be great to see more choice for people with special dietary needs to support residents to maintain healthier weights as their...
Staff do their best to support with fluid and food intake but staffing levels can be tight to allow staff too much time. Staff are very helpful, polite and caring but sometimes overstretched with clients with complex needs.
The activity coordinator runs regular activities and events which clients enjoy - this makes a real difference and more would be welcomed. Some areas and facilities in the unit would benefit from updating. Overall, very happy and would recommend the home.
Thank you for taking the time to complete a review of our home. I am glad that you would recommend the home and would invite you to discuss any ideas that you may have to improve our service. We aim to provide excellent care and welcome a collaborative approach to this.
Since Gran has been here she feels more involved and healthier. Not had any sores for a long time.
Since Gran has been here she feels more involved and healthier. Not had any sores for a long time.
Thank you for the review of our home. It is our aim to ensure that everyone enjoys life within our home, whether it is one of our residents or their families. Our team work hard to create an excellent standard for all.
Staff are very helpful and always help my sister. The food is exceptional.
Staff are very helpful and always help my sister. The food is exceptional.
Thank you for taking the time to complete a review of the home. We pride ourselves in offering an excellent service and I would like to thank you for your support on behalf of our team.
Management and staff were all welcoming and friendly and looked after my wife with care during her short respite stay.
I would certainly use The Dales Care Home in the future.
Management and staff were all welcoming and friendly and looked after my wife with care during her short respite stay.
I would certainly use The Dales Care Home in the future.
Thank you for taking the time to complete a review of our service. We aim to provide the highest level of service and our team aims to make everyone feel at home. We would welcome feedback on all areas so that we can improve our service. We are presently undergoing a refurbishment which will give our residents and visitors an even better experience whilst in the home.
I have been to many care homes. In my...
I have been to many care homes. In my opinion, The Dales is the best in the area.
I would recommend it to my friends and family.
Thank you very much for taking the time to review our home. Our aim is to provide excellent person-centred care with a warm welcome to everyone. I am glad that you have experienced a good service whilst at our home and I am sure that you will continue to do so as our staff pride themselves in ensuring that our residents, relatives and visitors all have a good experience in our home.
Staff are happy in their work, always greet with a smile. Mum well settled from the beginning of her stay in June. Lots of activities going on. All staff are valued from domestic, housekeeping to nurses. Well led by the Manager who is always ready to listen and chat.
Staff are happy in their work, always greet with a smile. Mum well settled from the beginning of her stay in June. Lots of activities going on. All staff are valued from domestic, housekeeping to nurses. Well led by the Manager who is always ready to listen and chat.
Thank you very much for taking the time to review our home and giving such lovely feedback. We are glad that you are happy with the service provided and if there is anything we can further do to improve or service, we welcome your feedback.
My husband always appears well cared for and comfortable. I and my family are happy with the way the care home is run.
My husband always appears well cared for and comfortable. I and my family are happy with the way the care home is run.
Thank you for taking the time to do a review of our service. It is good to see that your husband receives good care and that you are happy with the way that the home is run. We aim to provide an excellent service for our residents and our relatives, please feel free to approach me or any of the...
Thank you for taking the time to do a review of our service. It is good to see that your husband receives good care and that you are happy with the way that the home is run. We aim to provide an excellent service for our residents and our relatives, please feel free to approach me or any of the staff for any of the areas that have not been scored as excellent so that we can work on these to improve them
I think Barchester The Dales Care Home is outstanding. My wife is content and cared for extremely well and that has given me peace of mind.
I think Barchester The Dales Care Home is outstanding. My wife is content and cared for extremely well and that has given me peace of mind.
Thank you for taking the time to complete the review. I am really pleased that you find our home and services to an excellent standard. I note activities is good and would welcome your feedback on how we can improve this.
I find the staff very loving and caring could not wish for a better place for my poor wife.
I find the staff very loving and caring could not wish for a better place for my poor wife.
Thank you very much for taking the time to complete the review, it is very much appreciated. I am glad that the service you receive from our team is an excellent one and I shall pass these comments on to our team.
Everyone is very welcoming.
Everyone is very welcoming.
Thank you for your excellent review and have taken time to do this. We are extremely happy that you have received an excellent service and this will be relayed to our staff team.
I rate this home good because the staff are helpful and friendly. The resident concerned (my sister) seems very satisfied and never complains to me about any aspect of the home.
I speak with authority, having been a care home owner years ago.
I rate this home good because the staff are helpful and friendly. The resident concerned (my sister) seems very satisfied and never complains to me about any aspect of the home.
I speak with authority, having been a care home owner years ago.
Thank you for your comments, especially regarding the excellent service that our staff team provide as they do go above and beyond to support our residents and families. I would welcome the time to speak with you to discuss how we can improve our service in other areas as we aim to deliver an excellent service to our residents, families and friends .
Generally very satisfied living at The Dales but would prefer to be at home.
Generally very satisfied living at The Dales but would prefer to be at home.
Thank you for taking the time to review our home. We are really pleased that you have found some areas that you believe to be excellent. As manager of the home, I would welcome you spending some time with me to feedback as to how we can improve on the other areas.
Mum spent the last three months of her life at The Dales Care Home. She settled in very quickly and we knew that she was comfortable and happy there. There was a calm, peaceful but cheerful ambience which suited our mum. During her final illness, mum was treated with such care and with every...
Mum spent the last three months of her life at The Dales Care Home. She settled in very quickly and we knew that she was comfortable and happy there. There was a calm, peaceful but cheerful ambience which suited our mum. During her final illness, mum was treated with such care and with every dignity. All the staff were so very kind and supportive to mum and also to us her family. I can't thank them enough for the way they helped us through mum's final days.
Thank you for taking the time to complete this review after such emotional circumstances. The staff pride themselves on their care delivery and they do deliver excellent care. It was a privilege to support your mum at the end of her life and ensure that she received the care and dignity that she deserved.
Welcoming place - lots of carers and the food is nice.
Welcoming place - lots of carers and the food is nice.
Thank you for taking the time to complete the review for the home. We are glad that you are happy with the service provided, however I would like all our residents, relatives, friends to receive an excellent service and welcome speaking with you to discuss how we can move that going forward for you.
Experience of Dales staff: nurses, care, kitchen, laundry and maintenance staff form an excellent team, reliable and trustworthy. Have issues with experience of agency staff which have at times been unable to meet expected standards. Home requires upgrades such as decoration rather than 'touch up'...
Experience of Dales staff: nurses, care, kitchen, laundry and maintenance staff form an excellent team, reliable and trustworthy. Have issues with experience of agency staff which have at times been unable to meet expected standards. Home requires upgrades such as decoration rather than 'touch up' and superficial fixes/painting. Location fantastic, therefore, more time should be scheduled to enjoy outdoor grounds, pretty gardens. More effort required to create residents activities of interest.
Thank you for your review and the positive feedback regarding the team. We infrequently use agency care staff, however when we do they are inducted and monitored as to their ability to meet Barchester standards. We welcome feedback regarding their performance so that we can ensure the best...
Thank you for your review and the positive feedback regarding the team. We infrequently use agency care staff, however when we do they are inducted and monitored as to their ability to meet Barchester standards. We welcome feedback regarding their performance so that we can ensure the best standard of care is delivered to our residents. We have a new manager and a new activities team in place and activities have been formulated to support outdoor activities and more activities of interest, enhancing our residents' wellbeing. We welcome ideas and have an open door policy for you to be able to discuss these with me or any member of the team.
My friend has vascular dementia and lewy body dementia. He is completely unable to do anything without assistance. I have found during his time at The Dales (2 years) he has always received professional care to an excellent level and I have never had any concern about the way he has been looked...
My friend has vascular dementia and lewy body dementia. He is completely unable to do anything without assistance. I have found during his time at The Dales (2 years) he has always received professional care to an excellent level and I have never had any concern about the way he has been looked after.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 January 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (3)
- 04 Jun 2025
The Dales Care Home, in Skipton, was full of animal mischief when a group of Lambs came to visit the home. Residents at The Dales Care Home were pleasantly surprised...
- 09 May 2025
The Dales Care Centre in Skipton marked the 80th anniversary of Victory in Europe Day in style by throwing a 1940s afternoon tea party to remember. The home was decorated...
- 27 Sep 2026Organiser: Barchester Dales Care Home
- 02 Oct 2026Organiser: Barchester Dales Care Home
- 07 Oct 2026Organiser: Barchester Dales Care Home
Awards / Recognitions (17)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Dales Care Home.
Meet the Team (7)

Hi, my name is Roisin, and I am the Senior General Manager supporting the team here at The Dales. I previously worked for Barchester here at The...
Hi, my name is Roisin, and I am the Senior General Manager supporting the team here at The Dales. I previously worked for Barchester here at The Dales, and I am delighted to return. I am a registered mental health nurse and bring over 30 years of experience to the role from various health settings, and bring a wealth of experience and knowledge to the home. I am very passionate about ensuring the residents receive the best care and experience.
I work with a long-standing supportive team who aim to achieve the best for the home.

I have worked as a qualified nurse since 2007 and have worked with Barchester since 2021.
I am originally from Zambia, where I practised as a nurse...
I have worked as a qualified nurse since 2007 and have worked with Barchester since 2021.
I am originally from Zambia, where I practised as a nurse for most of my nursing years. Working with Barchester has been a thrilling journey so far. With so much support and training, I have now taken the role of Deputy Manager here at The Dales.I love to promote independence while delivering high-quality, personalised care to the residents and their families. I also like to see great teamwork and a good working environment where every member of the team feels valued.

I came to work at The Dales in June 2013, starting as the Receptionist/Admin Assistant. I learnt as much as I could and became the Administrator in...
I came to work at The Dales in June 2013, starting as the Receptionist/Admin Assistant. I learnt as much as I could and became the Administrator in September 2015. I love working at The Dales; I personally believe it is one of the nicest nursing homes I have been in. We are a family here at The Dales, and each of us plays a part.

I am the Activities Coordinator here at The Dales. I joined the team in June 2021, and I love spending time with the residents each day, delivering...
I am the Activities Coordinator here at The Dales. I joined the team in June 2021, and I love spending time with the residents each day, delivering meaningful activities that keep our residents active and social. More importantly, we have fun. Our life enrichment programme is varied, and we have lots to do.
Before I joined the home, I was a lecturer teaching young individuals with high needs. It is very different, but it does help with understanding how to ensure everyone is happy each and every day in everything we do

I have been the Hostess at The Dales since 2013, and in 2026 I moved on to be the Second Chef. I continue to fully interact with all of the residents and make sure that everyone enjoys their meals. I love cooking!

I have been at The Dales since February 2004 and recently received a long service award. My career started as a domestic.
I love working here at The Dales and now find myself as the Head Housekeeper, working hard to keep everything in order.

I have worked at The Dales since 2014, and I am the Head of Maintenance. I ensure that all environmental and technical work in undertaken and that we...
I have worked at The Dales since 2014, and I am the Head of Maintenance. I ensure that all environmental and technical work in undertaken and that we meet all regulatory standards. Although I have moved away since taking my post, I travel to The Dales because I enjoy the team spirit and support and know that it is a good home.
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