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Barchester Dales Care Home

Draughton, Skipton, North Yorkshire BD23 6DU
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We could not have asked for a better care home for our dad.Natalie T(Daughter of Resident/Service User)
Barchester Dales Care Home, Skipton
There is a nice homely atmosphere.Suzanne K(Daughter of Resident/Service User)
Barchester Dales Care Home, Skipton
The food is amazing and the dining room gives residents the restaurant atmosphere.Sharon D(Daughter of Resident/Service User)
Barchester Dales Care Home, Skipton

The Dales looks beyond its duty to provide excellent Nursing care. It is also a vibrant, active community with a full and varied programme of social and leisure pursuits, including organised musical and other events plus trips and excursions, which enable residents to enjoy a stimulating and busy lifestyle.

Above all, it is committed to helping its residents, their families and friends feel totally at home. The team believe this...  

Care Provided by Barchester Dales Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,377N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Dales Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Roisin Doyle (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2011

Room Information

  • Single Rooms (46)
  • Couples/Companion Rooms (5)

Barchester Dales Care Home Reviews (71)

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9.3

Barchester Dales Care Home has a Review Score of 9.3 (9.254) out of 10, based on 10 reviews in the last 2 years. Over all time Barchester Dales Care Home has 71 reviews.

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Showing 71 reviews matching selected criteria
Review from Sue B (Daughter of Resident) published on 7 February 2018 Submitted via Postal Card
Overall Experience

My family member now has a very high care need which this home provides excellently. The staff are a great asset to this home - always professional, curteous and always treat residents with a great deal of dignity.

My family member suffered a severe stroke and without the care received at The Dales, I am sure they would not have survived - well done and thank you.

Reply from Alison Carmichael, National Operational Manager at Barchester Dales Care Home
Hi Sue,

May we thank you for allowing us to care for your wonderful family member. I have personally spoken to the staff at the home following your review and kind words.

Many thanks and warm regards.

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Review from Catherine W (Relative of Resident) published on 7 February 2018 Submitted via Postal Card
Overall Experience

The family are very pleased with the care being given, which is always to a very high standard. All issues have been dealt with straight away and we feel we are listened to and any issues are acted on by the operations manager.

Reply from Alison Carmichael, National Operational Manager at Barchester Dales Care Home
Hi Catherine,
We strive to provide the best care and support to all residents and families.

Glad to be able to help with presented issues and resolve them for you.

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Review from F B (Daughter of Resident) published on 30 January 2018 Submitted via Postal Card
Overall Experience

My mother has been resident at The Dales Care Home for about 4 1/2 years. The care she has received has been excellent - hence I have recommended it to many friends and family who have subsequently arranged for their family member to reside at the home. The staff know my mother's personality such that as she has deteriorated mentally and physically they are now able to anticipate her needs. The only slight negatives are the lack of variety in the food menu and we were unhappy with the last manager but she has now left (hence no response below).

Reply from Alison Carmichael, National Operational Manager at Barchester Dales Care Home
Hi Fiona,
Thank you for your kind words, the staff do work very hard and are very caring.
Following the meeting I held with family and residents in Nov 17, a new menu has been devised following all of your feedback. This is displayed in the hall on the family notice board for your perusal.

Warm regards.

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Review from Norrie E (Friend of Resident) published on 7 June 2017 Submitted via Postal Card
Overall Experience
Good welcome from the person on the desk, very helpful.
Taken to the resident I was visiting. She had a nice room although rather small. I was impressed by the care assistant who dealt with the resident when she became anxious. She was calm, patient and reassuring.
We took the resident to the sitting room as we left but there was no one else in there and no staff we could see. We didn't want to leave our friend alone.
All the staff we saw were excellent.

Not able to comment on food etc.

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Review from Corinne D (Daughter of Resident) published on 1 February 2017 Submitted via Website
Overall Experience
It is extraordinary to find so many genuinely caring staff under one roof, they are amazing and I can't praise them enough. My Father was the only resident for 7 months before passing away but I am so glad he had that time there. He was always clean and well groomed and he loved the food so much he had two helpings of porridge for his breakfast! The Hotel Services lady kept him well fed and well hydrated!

Well done to each and every one.

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Review from Craig (Grandson of Resident) published on 1 February 2017 Submitted via Website
Overall Experience

My Grandfather spent the final 7 months of his life here. Moving him here from another home was the best decision I have made. The care, attention, devotion and commitment the staff show is second to none, nothing was ever too much for them. He gained the weight back that he had lost at a previous home, became settled very quickly and shown all the attention he could have asked for. As a family, we can rest knowing his final days were spent in caring and comfortable surroundings and treated with dignity. Cannot speak highly enough of the place.

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Review from Paula W (Daughter of Resident) published on 12 January 2017 Submitted via Website
Overall Experience
My 95-year-old mother was admitted to The Dales for end of life care in December and we are so pleased that we managed to obtain a bed for her in this particular care home. She was sadly only a resident for a short time but the staff took a great deal of trouble to get to know her and to enable her to respond to them which was so important as she was suffering from severe dementia.

As she became increasingly confused and unresponsive they did everything possible to make sure she was warm, comfortable and pain-free and as we were unable to get back in time for her last few moments, they sat and held her hands to enable a peaceful passing.

I would like to express the gratitude all our family feel that she was so kindly and respectfully treated in her last days and only wish there were more care homes of this calibre to look after our elderly.

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Review from Janine (Daughter of Resident) published on 12 December 2016 Submitted via Postal Card
Overall Experience

Very satisfied with the 3 carers and sister on mother's unit. I cannot fault them but I have seen fees rise from £700 per week to £900 per week. Mother has a simple dark room facing North. However, I have put up with this because she spends all her days in the lounge which is bright and pleasant. I do not think carers have seen their pay packets rise by even £10 per week. When people ask me what I think of the home, I say with the carers I am satisfied BUT I feel the managers of the care home head office in London are lining their pockets and probably earning 4 times as much as the carers who do all the dirty work. I am very aware that the company DICTATES to the home and its workers what they have to do and yet I have never seen anyone from London and my mother has been here 4 years.

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Review from Rick (Son of Resident) published on 1 September 2016 Submitted via Website
Overall Experience

Whilst the care provided at the Dales was excellent, unfortunately, we had to move my elderly mother despite her having dementia as the management increased the fees by 6% after just six months of arriving, then another 7% a year later, despite inflation rates being under 1% for past few years. We felt this is taking advantage of the fact that most people will not want to move their elderly relatives, usual generic reasons given, one being increased labour costs - be interested to know if wages went up by these amounts over the same period. Fortunately, she has settled in well to a nearby care home with no adverse impact on her health

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Review from Tina (Daughter of Resident) published on 26 January 2016 Submitted via Postal Card
Overall Experience

Always extremely welcoming to all visitors whether family or friends. Plenty of activities going on for the residents and again family and friends and very often included. All special occasions/events recognised and celebrated - Halloween/bonfire night/Burns night etc and invitations sent to family. Residents welfare is second to none, carers are obviously very dedicated towards their charges and nothing is too much trouble to make residents feel comfortable, safe and well fed. They know all the residents needs and have a warm approach towards everyone.

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Review from David M (Nephew of Resident) published on 21 July 2015 Submitted via Website
Overall Experience

Extremely helpful and caring staff, nothing appeared a problem to them. Pleasant location, homely feeling. Plenty of activities for the residents with a sing a long and craft session on occasions when we have visited. The residents were always treaty with the greatest of dignity and we were more than made welcome on our visits.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 January 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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News (2) & Events (3)

News
  • 04 Jun 2025

    The Dales Care Home, in Skipton, was full of animal mischief when a group of Lambs came to visit the home. Residents at The Dales Care Home were pleasantly surprised...

  • 09 May 2025

    The Dales Care Centre in Skipton marked the 80th anniversary of Victory in Europe Day in style by throwing a 1940s afternoon tea party to remember. The home was decorated...

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Awards / Recognitions (17)

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