Peacock Manor Nursing Home

Brotes Lane, Whixley, Green Hammerton, York YO26 8BA
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9.8 45 Reviews
  • Peacock Manor Nursing Home, York
Peacock Manor Nursing Home, located in Whixley, York, provides comprehensive care services, including 24/7 residential support, elderly care, end-of-life care, respite care, general nursing care, and specialised Dementia care for individuals with challenging behaviours.

Nestled within tranquil and mature gardens, the care home features a spacious outdoor seating area where residents can enjoy the fresh air. WiFi access is available throughout the property, ensuring connectivity for all residents. The lounge and dining spaces are meticulously maintained, and there are designated quiet areas for relaxation.

The team is committed to treating all individuals in their care with dignity and respect, tailoring the environment to meet their specific needs. Their philosophy emphasises that the home belongs to the residents, and the staff consider themselves their guests. Each resident is encouraged to maintain their independence to the fullest extent possible. The primary focus is to deliver exceptional care, complemented by the necessary facilities and amenities to enhance residents' quality of life.

Peacock Manor features well-equipped kitchens that serve fresh, nutritious meals daily. Most rooms are furnished with a television and an emergency call system as standard. Residents benefit from weekly visits from a doctor and continuous support from skilled nursing staff. All services are customisable to address the unique requirements of each resident.

There is a variety of daily activities at the care home, inviting participation from residents, families, professionals, and the local community. Additionally, they host monthly events at Peacock Manor for residents, staff, and families to foster a sense of community.
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Care Provided by Peacock Manor Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1600
  • Self-Funded Residential Dementia Care: £1400 – £1600
  • Self-Funded Nursing Care: £1600 – £1800
  • Self-Funded Nursing Dementia Care: £1600 – £1800
The price(s) shown are provided by the care home. Contact Peacock Manor Nursing Home for full pricing details and T&Cs.

Contact Peacock Manor Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Peacock Manor Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Tancred Hall Care Centre
  • Privately Owned

Person in Charge

  • Arun Varghese (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (45)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (14)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • Open for visiting

Parking

  • Care home private parking. Car owners responsible for their own belongings. CCTV in place.

Peacock Manor Nursing Home Reviews (45)

9.8

Peacock Manor Nursing Home has a Review Score of 9.8 (9.846) out of 10, based on 21 reviews in the last 2 years.
Over all time Peacock Manor Nursing Home has 45 reviews.

Overall Experience
  • 41
  • 4
  • 0
  • 0
  • 0
Date Published
  • 45
  • 9
  • 11
  • 21
  • 24
Reviewer Connection to Peacock Manor Nursing Home
  • 16
  • 10
  • 7
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 45, showing 41-45
Review from S S (Son of Resident) published on 23 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad was looked after well and the staff were kind to update me always.
He was there for a small period of time but we were happy with the level of care he received. Nurses are brilliant that they contacted us when there were changes.
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  • Treated with Dignity
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  • Value for Money
Review from Karen R (Daughter of Resident) published on 22 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Can’t praise the support the staff here give both Mum and our family enough. Not seen my mum so relaxed and happy in years.
I call to see how she is each day so I can then report it back to Dad who misses her terribly. They always have little extras to tell me when they can.
Saw her today (through
glass) and the difference was great. She looks better now than she has in years.
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Review from M S (Daughter of Resident) published on 22 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Over the last year, there have been many changes in management and staff. However, this seems to be settling down. When settling our member into the room, nothing was too much trouble. The handyman was more than willing to help in making it homely with familiar pictures. The clinical lead is amazing.
There are some lovely staff, some permanent and some agency which I believe they are recruiting more permanent. There seems to be more training happening for staff which is ongoing. This is positive.
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Review from Stephanie R (Daughter of Resident) published on 14 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is the best home my relation has been in. The staff could not be more caring towards my family member. The new manager is wonderful and very attentive to the needs of my relation after my relation had been in hospital for a few months due to another care facility not doing their job correctly.
Tancred Hall became a Godsend for my relation and myself. I now have peace of mind knowing my relation is clean, cared for, well fed and the staff go out there way for you. A wonderful place, I highly recommend. Thank you to all the staff.
Reply from Arun Varghese, Manager at Peacock Manor Nursing HomeThank you so much for your kind review, I will feedback your response to the care team.
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Review from J W (Son of Resident) published on 10 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great place. Looked after my mother as well as anyone could.
Reply from Arun Varghese (Manager), Manager at Peacock Manor Nursing HomeThanks for the response and I will feedback your kind review to our care team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
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  • Value for Money
Current Review Score: 9.8 (9.846)

Overview of Review Score

The Review Score of 9.8 (9.846) out of 10 for Peacock Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.846 for Peacock Manor Nursing Home is calculated as follows: ( (215 Excellents x 5) + (25 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 246 Ratings = 4.846
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Peacock Manor Nursing Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Jul 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (4)

Arun

Arun Varghese

Job Title: Home Manager, RGN Joined: 2019

Arun has many years experience in the care industry. He is a registered general nurse with passion in person-centred care and clinical governance. To deliver the highest quality evidence-based care is his key expertise.
He is also a train the trainer for clinical skills, MAPA- CPI and mandatory courses.

Elizabeth

Elizabeth Corser

Job Title: Deputy Manager, RMN Joined: 2018

Liz has many years of experience in care and she is a registered mental health nurse. She is fondly loved by our Families, residents and staff. She has interests in Dementia and End of Life care.

Sarah

Sarah Astbury

Job Title: Activities Coordindator Joined: 2022

Sally is our activities coordinator who always goes the extra mile to ensure there is always something ongoing activities-wise and organises events at the care home. She offers instrumental support to our residents and families alike.

Paula

Paula Bramley

Job Title: Head Chef Joined: 2008

Paula is our head chef and she is Level 3 food and safety trained. Her passion includes spending time with our residents and creating menu plans as they wish.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Peacock Manor Nursing Home to verify any information. View our terms and conditions. Peacock Manor Nursing Home has an Enhanced Service - more info.