Westfield House Care Home

Long may his time be happy there.

The team have been wonderful in welcoming my father-in-law into Westfield House. They are a warm, friendly and caring team. He has been treated with dignity and respect and the staff have done their utmost to accommodate his wishes.

Thank you so much.

I was very sad when her stay came to an end, and I know even though she is pleased she is home, she misses the care she was given, not to mention the endless cups of tea and cake!

Thanks to all.

My grandad has moved around three homes and has had an unsteady first experience of moving into care. We were welcomed to Westfield by the wonderfully caring and welcoming manager's assistant. He has settled very quickly and finally, he feels content. Westfield is a home from home care home. For the first time in months, I feel settled my grandad is happy and cared for as good as he was at home. We have constant communication from the manager's assistant which makes the experience for my family so much easier. I will be eternally grateful to them all.

Our Mum who is 77 years old, transferred to Westfield House in January 2021 from a residential home in Harrogate, which was unable to provide for her needs. She had been diagnosed with dementia in August 2020, was catheterised and when she arrived at Westfield House she had ungradable bed sores and was delirious. The care and attention she has received during her stay at Westfield House has resulted in Mum now being able to return to her own home (with support). She has made a remarkable recovery. The staff are loving, caring, respectful and professional at all times. Mum's recovery is 100% down to the care she has experienced at Westfield House and as a family, we cannot thank the manager and her team of angels enough. We highly recommend this setting for all loved ones in need of nursing or residential care. Westfield House Care Home really does 'Care'.

My mother was transferred from hospital to Westfield House during the Covid pandemic. I have been unable to visit inside the home but have been very impressed with the care she is receiving. Staff are happy, kind and caring. They treat my mother with respect and compassion, promoting her dignity and choices at all times despite her confusion due to dementia. My wife and I have also been supported during this difficult time. We could not ask for more.

My sister was very poorly when she went into Westfield. Since day one, I cannot thank or praise the staff enough. They are excellent; they are so friendly and efficient in all they do, and the care given is spot-on. I cannot thank the manager and her team enough for all they have done for my sister. Well done from the top to the bottom, a big thank you to all.

My uncle has been a resident for six years now. During his stay, his health has suffered but he continues his stay and appears quite content despite not being as active as he was two to three years ago. In my opinion, Westfield House maintains a clean and welcoming home. If there is one criticism I would make, it is that the home operates within tight sizes of some of the rooms. Overall, I am glad that he was able to get a home within Westfield House.

All staff most helpful and friendly to me and caring, thoughtful and considerate to my sister, the resident. Medical care under the local GP doctor is excellent.

We would like to thank the staff on behalf of a member of our family and ourselves. She and her late husband, have both been residents at Westfield House for many years. Sadly, her husband died in January. After many years of a very happy marriage, she was inconsolable. The kind, compassionate, caring qualities of all the staff, helped her through an extremely difficult time, with constant attention and special meals. Thankfully, the home nursed her through and she is now recovering. The extra activities are very much appreciated. The home is especially good with anniversaries. The management and staff are very proactive in all types of situations and they are always helpful, friendly, warm and professional.

My mother has been a long term resident and in all that time we have found the nursing home to be caring, easy to communicate with and efficient. Through this difficult period, they have always kept us informed and have been tireless in their care and respect of their residents.

I am more and more pleased with my choice of this care home for my wife. It continues to improve in every way. Ongoing tasteful refurbishment is adding greatly to the cheerful and homely ambience for resident's and visitors alike. Always a warm welcome and ready access to, and feedback from the competent and equally caring management. It lives up to its name.

Staff helpful at all times. As I get older I find that your mental state starts to sometimes gets mixed up. Personally, that is a worrying state to be, as for as most of my previous years I have been decisive.

Westfield House is a small, comfortable home. The staff are friendly and kind. Relatives are welcomed at any time. Mum is in a modern, clean, bright en-suite room and is very happy. She joins in all the activities and enjoys the community rooms.

All the staff are very kind, they catered for my mum's needs. The meals are very good. They have events going on every day and activities. I do recommend the home.

I have received the greatest care and kindness since I came here. I am 91 years of age.

I am writing this review on behalf of my husband who was resident for four weeks. I found the ethos at Westfield House one of kindness and respect, not only towards the residents but to families and also staff towards each other. The whole place was extremely well managed.

The fact that the care home is small gives it a true feeling of 'home' for the residents and their relatives. The activities organiser is superb and provides a huge range of activities and outings for the residents, ensuring inclusivity for all abilities. Food is excellent, well prepared and inviting, catering for all dietary requirements.