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Warmest Welcome Ltd Locations (8)

 - Browse 8 Care Homes owned by Warmest Welcome Ltd
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Rockingham House
22 The Mount, Malton YO17 7ND 
  • from £1,400 / week
  • 26 Rooms
Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care

Warmest Welcome Ltd Reviews (217)

Reviews posted for members of Warmest Welcome Ltd

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Review of

The Borrins Care Home

from Dawn R (Daughter of Resident) published on 30 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I had to make the decision to place both Mum and Dad into care after both myself and brother had being full time carers for 7 months.
As soon as I walked into Borrins Care Home I knew it was perfect for both my parents as it was in a lovely quiet area of Baildon, it was only a small home which was
perfect for Dad as any change was massive for him.
He settled in straight away, all the staff are absolutely amazing and made him feel part of the family.
Mum had not been out of bed for months, the staff slowly got mum used to the hoist and got her in the chair to take her to the shower, Mum now sits in the lounge with Dad which is absolutely amazing.
The care both Mum and Dad receive from the Manager and all the staff is absolutely amazing, I am kept up to date with any changes in their health.
I am so grateful for all the care and attention my mum and dad receive from everyone, it really does give me peace of mind, I really did chose the best care home for both my parents needs.
Thank you
Reply from Sally Stones, Estates Manager at The Borrins Care HomeHi Dawn
Thank-you for your kind words about our home and our staff team. I will pass this message on and they will be really pleased to receive the lovely feedback.
Kind Regards
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Review of

The Borrins Care Home

from Lyn M (Daughter of Resident) published on 29 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum recently passed away at the Borrins aged 102. She was there for more than 2 years and I'm sure she would not have reached this age without her stay here.
I can't fault the care she has had. All the staff have been very caring and looked after my mum who was very much an individual, right to
the end.
I am very grateful to them all.
Reply from Tracey Holroyd, Company chairwoman at The Borrins Care HomeThank you for taking the time to post us such a lovely review we really appreciate it and we're very sorry for your loss of your Mum it was our pleasure to look after her.
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Review of

The Borrins Care Home

from Keith D (Husband of Resident) published on 4 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife recently left The Borrins Care Home, after spending over two months there following medical treatment for serious bone injuries. The home is a well adapted large Tudor style building in a peaceful and leafy part of Baildon. It is clean, well decorated and furnished. There is a pleasant, settled
'homely' feel to the place. This is due to thoughtful and effective management and to the obvious dedication of the staff. During the time that my wife spent there she felt contented, comfortable and well cared for. As a regular visitor I appreciated the warm welcome that was always extended to me. This is an excellent care home!
Reply from Sally Stones, Estates Manager at The Borrins Care Homethank-you for your kind words it means a lot to the manager and her team.
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Review of

Straven House Care Home

from K W (Power of Attorney of Resident) published on 9 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend has been well looked after while been in Straven house. She's been happy and contentive. The manager has organised nice events and they have made plenty of entertainment for them it's brilliant.
Reply from Sally Stones, Estates Manager at Straven House Care HomeThank-you very much for your kind words while I will pass on to the Manager and his staff team.
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Review of

The Borrins Care Home

from Clive H (Son of Resident) published on 19 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved in to the Borrins Care home in Oct 2023. She quickly settled in and I can say she saw The Borrins as 'home'. Mum wasn't cared for by staff, she was cared for by 'friends'. Whilst we are a close family, these friends became an extension of her daily social life, with wonderful interaction and
humour. The Borrins may not be a modern care home but the exceptional and attentive time given to mum was invaluable. What use are the newest and latest facilities, if it doesn't have compassion.


In her last couple of months in poor health, the care went up another level providing end of life care. And she left that home as impeccably dressed and made up, as the first day she walked in.


The outstanding care and approach starts with the care home manager and transcends down the line. There are just too many carers to mention special thanks to.


We got from the Borrins everything we hoped for and more. Thank you so much for caring for our mum and the friendship you provided her.

Reply from Sally Stones, Estates Manager at The Borrins Care HomeDear Clive, Thank-you so much for your kind words about our home and especially our staff. Each resident means a lot to us and we are a small, family-run company who pride ourselves on providing the best care possible to other families and their loved ones. We have passed your review on to the Manager and asked that she shares this with her staff team. We wish you all the best. Warmest Welcome
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Review of

The Borrins Care Home

from R W (Son of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was in Borrins Care Home from March 2024. I instantly liked the home and I was made to feel very welcome. Mum's care was very professional and showed genuine love and care for her well-being and indeed my own.
Unfortunately, my mum ended up in an end-of-life care situation with the support
of the district nurse. This is when I saw even more of the workings of the home and the amazing staff. They cared for both my mum and myself at this time. In my mum's last days, I chose to stay by my mum's side. I'll never be able to thank the staff enough for what they helped me through. These people are just incredible and deserve far more than I'm sure their salaries reward them. They show a genuine love for others. Far more than 'just a job' I'll never forget the staff who cared for my mum and me at this time. I'm unable to put into words enough praise for the team at Borrins but they know what I'm trying to say. Thank you for everything. You're amazing people with hearts of gold. Bless you.
Reply from Sally Stones, Estates Manager at The Borrins Care HomeWe are glad to have been able to help and comfort you and your Mother and are very grateful for your lovely words which we will pass onto the Manager and her staff team.
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Review of

The Borrins Care Home

from Jane L (Daughter of Resident) published on 11 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum went into The Borrins during Covid following a broken hip. She settled in well and loved all the staff, the food, the company, and the activities. She had a new lease of life. During Covid the staff coped extremely well in very difficult circumstances. Mum enjoyed her time there and had a lovely
room overlooking the gardens where she could watch the squirrels and birds. When Mum suffered a series of strokes The Borrins staff gave her the most amazing care, love, and support including helping myself and my family cope. Mum decided she wanted to remain at The Borrins at the end of her life and she passed away peacefully in Feb 2024, she was surrounded by people who knew her so well. She received the most wonderful care, support, love, and attention during her final days. I cannot thank all the staff and management enough for the care she received throughout her time there. It does feel like a special place and one Mum called home.
Reply from Tracey Holroyd, Company chair at The Borrins Care HomeThank you for taking the time to write us such a lovely review, we appreciate it, and we are very sorry for your loss.
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Review of

Westfield House Care Home

from Lorraine B (Daughter of Resident) published on 28 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad came to Westfield House Care Home after a short stay at another care home as that was a short-term placement after a very bad fall resulting in him losing a lot of his mobility.
He has been there for just under a year now and has made himself at home amongst the caring team at Westfield House.
More
than that, his confidence has grown once again - with the team encouraging him to use his iPad and one member of staff went out of her way to source a more modern mobile phone on her day off (so that all he had to do was go and pay for it and take the sim out of the one we bought him) so she could show him how to use it and get him up to speed.
Dad is one of the lucky ones that is able to have some independence and can when he feels up can walk up to the local shop or down a nice quiet lane to get some fresh air.
Long may his time be happy there.
Reply from Tracey Holroyd, Company chair at Westfield House Care HomeThank you very much for taking the time to write a review for us - we really appreciate it and we're delighted that you're happy with the care that your dad is receiving at Westfield House.
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Review of

Ashgrove House

from M W (Daughter of Resident) published on 7 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum went to live at Ashgrove nearly a year ago, after quite traumatic circumstances. All the staff, especially two of them were just wonderful. They gave us limitless kindness, understanding and support and that continues every day whenever we need it.
Because of the staff, Ashgrove House, in my
opinion, stands head and shoulders above other care homes. It really does feel like a home from home. It has such a warm and friendly atmosphere, there is always laughter and chatter and it seems like one big happy family. My mum has flourished since she moved there and I feel confident that she has the best quality of life possible.
It's also reassuring to know that the staff have so much experience, knowledge and endless patience. It is very apparent how much the staff care about each of the residents and they go above and beyond to make their lives as happy and comfortable as possible. The manager is an inspiration. I can only imagine how challenging her role must be.
Reply from Tracey Holroyd, Company chair at Ashgrove HouseThank you for taking the time to post a review and we are delighted that you are happy with the care here at Ashgrove, it's really great to hear.
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Review of

Burley Hall Care Home

from Robbin D (Brother of Resident) published on 18 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am living in Switzerland and had made occasional visits to see my sister and her husband.
There were already clear signs that my sister required more attention and care than he could cope with. After the passing of the latter, it became even more urgent that she be in an institution with not only
professional care, but an environment to which she could still relate.
Burley Hall Care Home was the perfect solution. The attention they give to all of their residents is a real tribute to their professionalism, but perhaps more importantly, genuine respect and care for each and every individual.
My visit to Burley Hall last week only reinforced my admiration for the ongoing staff, who genuinely lighten the atmosphere for all of their residents, whilst remaining professional and understanding. Thank you and with great respect to your dedication.
Reply from David Mclean, Customer Service Adviser at Burley Hall Care HomeThank you for your lovely review. We are glad to help you and your family through such a difficult time. We are very happy to hear you can feel at ease with your sister in our care. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care. Please let us know if there is anything we can do to make your sister's stay as comfortable as possible.
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Review of

Burley Hall Care Home

from V P (Daughter of Resident) published on 10 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Throughout mum's stay at Burley Hall, she was treated with kindness and dignity. Nothing was too much trouble for the staff and any issues were dealt with promptly. Mum came to see Burley Hall as her home and was very happy and content. Mum built up a good relationship with many of the staff who got
to know her well. Her end-of-life care was amazing - from management, carers, kitchen staff etc. Their kindness extended to all of the family. I cannot thank them enough. They made mum's last moments peaceful and comfortable.
Reply from Grace Langfield, Customer Service Adviser at Burley Hall Care HomeWe appreciate you taking the time to leave your lovely comments. It is always nice to hear from family members feeling like their loved ones were so well looked after. Hopefully you have found peace knowing your mum was so comfortable and happy whilst in our care.
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Review of

Westfield House Care Home

from C M (Daughter-in-law of Resident) published on 13 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team have been wonderful in welcoming my father-in-law into Westfield House. They are a warm, friendly and caring team. He has been treated with dignity and respect and the staff have done their utmost to accommodate his wishes.
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Review of

Westfield House Care Home

from Caroline B (Daughter of Resident) published on 12 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise the manager and staff at Westfield House Care Home high enough. All the staff were amazing, so caring and thoughtful towards my mum and my dad who visited regularly. It was a very difficult time, particularly towards the end, but the love that they showed to my mum was awesome. Although
mum only went there for respite care, it became obvious that she would not be able to return home. The manager made sure that Mum stayed at Westfield until the end, where she was extremely well cared for and safe.
Thank you so much.
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Review of

The Crest Care Home

from Ronald R (Wife of Resident) published on 10 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I gave The Crest a five-star review two years ago when my wife moved into the home. I have no reason why I should change my opinion, the building is not the Ritz but it is comfortable, clean, warm and secure. The staff are excellent efficient and compassionate and the manager keeps us informed about
any issues. Well done to all keep up the good work.
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Review of

Burley Hall Care Home

from S V (Daughter of Resident) published on 6 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and thoughtfulness of all staff were exemplary, not only towards my mum but to the family too. Nothing was too much trouble, and we are so grateful to everyone and so pleased we chose Burley Hall.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Burley Hall Care HomeThank you for your feedback. We are so happy we were able to help and support you all throughout.
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Review of

The Crest Care Home

from Diane B (Daughter of Resident) published on 4 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot fault Mum's care in any way. Mum has been a resident for over 3 years and it has only improved over that time. I feel completely at ease that Mum is well cared for and happy.
I feel the manager and her team genuinely care about the residents and can't thank them enough.
Reply from Tracey Holroyd, Company chair at The Crest Care HomeThankyou for your review, we're delighted that you are happy with the care that your Mum receives at The Crest.
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Review of

Ashgrove House

from Janice G (Daughter of Resident) published on 16 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our dad was here for just under 2 years. He received the best and most personal care unfortunately that we couldn't give. The staff always knew who we were and talked to us lots and had good communication when doctors came. When dad passed they were compassionate and asked how we were, whereas they
looked after him 24 hours a day and could see they were upset but professional at all times. As a family, we wouldn't have wanted dad anywhere else and we are grateful for the care of all the carers and everyone who worked there. What an amazing job they did looking after him. We are very grateful and a massive thank you to everyone. Love from all.
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Review of

Westfield House Care Home

from Jessica H (Daughter of Resident) published on 14 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came to Westfield House for a short respite stay following multiple hospital admissions.
My mum was incredibly resistant to going, and it took her a while to settle in. However, I cannot praise the staff for their patience, understanding of some of the difficulties and caring attitude.
During
her stay, she had many appointments at the hospital that I couldn't always take her to due to living over 100 miles away. Even at short notice, staff were able to organise and chaperone her. I cannot thank them enough for this.
Very good communication with the manager, who was always available to offer advice.
Also, a special mention to three members of staff who my mum was particularly fond of. However, all the staff were amazing; I just cannot mention them all.
I was very sad when her stay came to an end, and I know even though she is pleased she is home, she misses the care she was given, not to mention the endless cups of tea and cake!
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Review of

The Crest Care Home

from David G (Respite Resident) published on 14 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good visit - no complaints. The staff were excellent and the food was first-class.
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Review of

Straven House Care Home

from Tina H (Daughter of Resident) published on 31 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Straven House for two years now, recently becoming frailer and requiring palliative care. The staff are all very attentive, often popping in just to chat with her. The senior staff are very proactive and ensure families are kept fully informed and involved, even through the Covid epidemic,
they made every effort to facilitate visits wherever possible and excellent communication methods when it wasn't. It is a small home, which enables a cosy family feel whenever I visit. I am very happy with the care Mum receives.
Reply from Tracey Holroyd, Company chair at Straven House Care HomeThank you for taking the time to publish a review for your Mum; we really appreciate it. We are delighted that you are happy with the care that your Mum receives.
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Frequently Asked Questions about Warmest Welcome Ltd

Costs for care homes owned by Warmest Welcome Ltd

Average costs per week for care homes owned by Warmest Welcome Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Warmest Welcome Ltd, based on 3 out of 8 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,283
Residential Dementia Care £1,225
Nursing Care £1,250
Nursing Dementia Care £1,250
All Care Types £1,283
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Warmest Welcome Ltd own?

Warmest Welcome Ltd own 8 Care Homes.

Which Warmest Welcome Ltd Care Homes have the highest review score?

The Borrins Care Home, Straven House Care Home & Grosvenor House Care Home have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Warmest Welcome Ltd to verify any information. View our terms and conditions.