The Borrins Care Home

Thank you

I am very grateful to them all.

My wife recently left The Borrins Care Home, after spending over two months there following medical treatment for serious bone injuries. The home is a well adapted large Tudor style building in a peaceful and leafy part of Baildon. It is clean, well decorated and furnished. There is a pleasant, settled 'homely' feel to the place. This is due to thoughtful and effective management and to the obvious dedication of the staff. During the time that my wife spent there she felt contented, comfortable and well cared for. As a regular visitor I appreciated the warm welcome that was always extended to me. This is an excellent care home!

Mum moved in to the Borrins Care home in Oct 2023. She quickly settled in and I can say she saw The Borrins as 'home'. Mum wasn't cared for by staff, she was cared for by 'friends'. Whilst we are a close family, these friends became an extension of her daily social life, with wonderful interaction and humour. The Borrins may not be a modern care home but the exceptional and attentive time given to mum was invaluable. What use are the newest and latest facilities, if it doesn't have compassion.

In her last couple of months in poor health, the care went up another level providing end of life care. And she left that home as impeccably dressed and made up, as the first day she walked in.

The outstanding care and approach starts with the care home manager and transcends down the line. There are just too many carers to mention special thanks to.

We got from the Borrins everything we hoped for and more. Thank you so much for caring for our mum and the friendship you provided her.

Unfortunately, my mum ended up in an end-of-life care situation with the support of the district nurse. This is when I saw even more of the workings of the home and the amazing staff. They cared for both my mum and myself at this time. In my mum's last days, I chose to stay by my mum's side. I'll never be able to thank the staff enough for what they helped me through. These people are just incredible and deserve far more than I'm sure their salaries reward them. They show a genuine love for others. Far more than 'just a job' I'll never forget the staff who cared for my mum and me at this time. I'm unable to put into words enough praise for the team at Borrins but they know what I'm trying to say. Thank you for everything. You're amazing people with hearts of gold. Bless you.

Mum went into The Borrins during Covid following a broken hip. She settled in well and loved all the staff, the food, the company, and the activities. She had a new lease of life. During Covid the staff coped extremely well in very difficult circumstances. Mum enjoyed her time there and had a lovely room overlooking the gardens where she could watch the squirrels and birds. When Mum suffered a series of strokes The Borrins staff gave her the most amazing care, love, and support including helping myself and my family cope. Mum decided she wanted to remain at The Borrins at the end of her life and she passed away peacefully in Feb 2024, she was surrounded by people who knew her so well. She received the most wonderful care, support, love, and attention during her final days. I cannot thank all the staff and management enough for the care she received throughout her time there. It does feel like a special place and one Mum called home.

Staff are top class - they really care, not just tick boxes, and they do a great job for my 91-year-old mum. Extra miles - you bet! Compassionate, professional and very approachable. I travel 250 miles to see mum. I trust The Borrins Care Home.

My sister was admitted to The Borrins in March 2020, just before the start of the Covid-19 pandemic lockdowns and restrictions on visiting residents of care homes. As a result, this review is based on what has been a uniquely difficult 18 months for Care Home residents, staff and relatives of residents. All have coped remarkably well and staff particularly deserve our fullest praise. My sister was admitted to The Borrins having had several falls over Christmas 2019, for which she was hospitalised in Bradford Royal Infirmary for 3 weeks. Despite a period in a Social Rehabilitation Unit afterwards, she was not deemed well enough to return to her sheltered housing flat in Shipley, where she lived alone.

I visited my cousin again this morning after trying to book a slot previously. The staff are most accommodating and very helpful. The pod is brilliant in that it enables visitors safely. The lounge and dining room look clean, tidy and warm, and I know she is very happy there. All in all, it couldn't be better. Well done to all concerned.

Staff are careful and caring. Only ever had to make one complaint, which was quickly dealt with. Love the efforts made to balance safety with family contact.

The staff are wonderful - always willing to go above and beyond to help my mum. I couldn't recommend The Borrins enough.

Everyone at The Borrins has been kind and considerate both to me and my mother. The food is excellent. The only complaint we have is that the room is cold, and she can't have her electric blanket, so several nights she has complained of being cold, and so cannot sleep.

My mum has been in The Borrins for over three years now. My late father was a resident for around 6-months. The home is very well managed, and the care staff are all excellent. Through an extremely challenging year, care and communication have been consistently good. I would recommend to anyone looking for a care home in the area.

They kept me in the picture and whenever my family and I came to visit we were made very welcome. I am very pleased that my mother stayed at the Borrins.

She enjoyed all of the meals and the chef went above and beyond, baking a cake for her birthday. Family rarely saw her, staff made up for it.

My Aunt is happy at The Borrins. Well cared for and treated with dignity. As visitors, we are always welcomed. Staff are approachable.

The staff were very caring towards my mother and took great care of a woman who was over a hundred years old. They made her feel welcome and wanted.

I have always found staff very welcoming and helpful. I feel that my brother is well looked after and made to feel at home.

Would not hesitate to use again when the time comes.

I wrote a review two weeks ago about the kind care my Grandma received during a period of ill health. Sadly she passed away this week, very peaceful at The Borrins, after living there for nearly 3 years. All the staff at The Borrins should be proud of the work they do, the people that they are and the difference they can make to resident's lives. As a family, we are very grateful for the care our Gran received and the friendships that we made with the team.