Springfield, Bradford, West Yorkshire
Springfield, Bradford, West Yorkshire
Springfield, Bradford, West Yorkshire

Anchor’s Springfield is located in a quiet location in Buttershaw. The home provides friendly and comfortable residential and dementia care for up to 98 residents in single ensuite rooms. Residents have a choice of five spacious lounges and a landscaped garden area with raised flower beds, with easy access to local travel routes and amenities for those who wish to remain as active as they can amongst the local community.

Care needs are met through individual, detailed care plans which are designed with care staff, residents and their loved ones. The care staff receive on-going dementia training to ensure their approach reflects best practice and they can provide high standards of care for residents with dementia.

Springfield is part of Anchor, England’s largest provider of housing and care for those over the age of 55. With almost 50 years’ experience as a not-for-profit provider of services to older people, Anchor continually raises standards and exceeds expectations by reinvesting the money it makes back into its services and properties. It was voted one of the Sunday Times Top 100 Not-for-Profit Organisations to work for in 2016.

Group: Anchor

Person in charge: Vicki Hemsworth (Manager)

Local Authority / Social Services: City of Bradford Metropolitan District Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 98 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 98

Rooms with ensuite WC: 98

Facilities & Services: Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Directions:

Springfield is close to local services and amenities including:

There is a supermarket within a short walk of Springfield.
There are local eating establishments within a short distance of the home.
Wibsey Park is within a mile.
There are doctor's surgeries within a mile of Springfield.
The nearest hospital is Bradford Royal Infirmary which is within 4 miles.

Latest Care Quality Commission* Report on Springfield: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.3 Springfield has a Review Score of 9.3 (9.294)

The Review Score of 9.3 (maximum of 10) for Springfield is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 15 Reviews over all time. This Average Rating is also the rating value for Springfield in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 13 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.631 for Springfield is calculated as follows: ( (118 Excellents x 5) + (51 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 176 Ratings = 4.631

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.663 Points relating to the number of positive Reviews for Springfield is based on 13 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 19.6 positive Reviews (98 registered maximum number of service users ÷ 5). 13 Reviews ÷ 19.6 Target = 0.663

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    6
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Springfield?

  • Extremely LIKELY
    14
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Springfield

  • Son of Resident/Service User
    5
  • Daughter of Resident/Service User
    4
  • Power of Attorney/Solicitor of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Resident / Service User
    1
  • more

I am very impressed with the dementia unit. The staff are amazing, nothing is too much trouble. They sing, dance, chat, cuddle and give time to everybody. As I do not live locally, this is so reassuring for me. When you walk into the unit, there is a lovely atmosphere, I feel I could not ask for any more for my mother in her twilight years.

How likely would you be to recommend Springfield? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Both my mother and the family think the staff are very friendly and helpful. The service provided is excellent and we feel that my mother is safe and well looked after.

How likely would you be to recommend Springfield? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I have been a resident of Springfield since 14 March 2017. My relatives chose this nursing home for me.
My wife passed away in February 2017 and I could not look after myself properly, I have had five strokes, four right sided and one left sided I walk with the aid of a "quad walking stick" and wear a calliper on my right leg.
Since coming to Springfield I am walking about outside and inside within this lovely HOME, I am doing this and my exercises on a daily basis (except Sunday, when I'm taken out by relatives).
All the staff and residents have made me feel welcome from day one. I like all the company here and I, myself like to think that I get on with everyone. I have nothing but praise for ALL carers and staff and it is my privilege to be living here and to call Springfield my home. Everyone here is my FAMILY.

How likely would you be to recommend Springfield? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Springfield provides exactly what it says 'on the tin'. My mother gets well looked after, is very comfortable and feels safe. The carers are all very pleasant and eager to help. The admin staff are equally as caring with their residents. My mother is not an easy person to get along with but the staff at Springfield do a great job.

How likely would you be to recommend Springfield? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Our mum is well looked after and her needs are met by friendly staff. We are informed when mum has not been well by the staff who look after her.
We feel that as our mum deteriorates, her standard of care is adapted accordingly

How likely would you be to recommend Springfield? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Good

Professional, caring staff. Lovely, well-maintained surroundings. Plenty going on to keep everyone entertained.
Safe, caring environment.
Staff make the difficult decision of having a loved one in care, so much easier.

How likely would you be to recommend Springfield? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have found Springfield to be a really happy place. Very caring. A place I would be more than happy to be a resident. The love, care and concern for all those living here is exceptional.

How likely would you be to recommend Springfield? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Springfield is a large busy care home, The standard of care is very good and caring.
My mother is 89, frail and with advanced dementia. I believe the care she receives is unlikely to be bettered elsewhere.
The staff are polite, informative and approachable.

How likely would you be to recommend Springfield? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Excellent all round.

How likely would you be to recommend Springfield? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

For the times I have visited my friend I feel she is very well looked after. The staff are extremely helpful, kind and very obliging. The place is spotless, clean and I would recommend this place to anyone.

How likely would you be to recommend Springfield? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

The home doesn't smell of urine. The staff and carers are very nice and caring, warm and pleasant atmosphere.

How likely would you be to recommend Springfield? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My godmother has been in Springfield since June 2009.
She now needs 24-hour nursing care.
She has been well looked after by caring staff for all this period.

How likely would you be to recommend Springfield? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My mother had been a resident at Springfields in Bradford for the last two years until she passed away in January 2017 at the age of 87.

I’ve been so impressed with the team throughout the time Mum had been in their care. From day 1 their understanding and empathy with someone moving into a new environment has been exceptional – they put a very personal touch to a professional service, not easy in a highly regulated environment. They have taken the time to get to know Mum properly, what she enjoyed/ what she didn’t enjoy (!) and I think it’s a glowing testament that the team has stayed together all the way through – residents with dementia need consistency and the very low level of staff turnover has ensured that Mum has been happy and settled throughout her stay. It’s a special sort of person who has the patience and empathy to be a professional carer. Facilities, cleanliness, safety are all good - thank you for looking after my mother so well.

How likely would you be to recommend Springfield? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My Dad had vascular dementia and went to live in Springfield. As soon as we went to look around, not a pre-arranged visit, we were welcomed by the reception staff and carers. My Dad only lived there for 5 weeks, sadly he had a stroke but died in a place which showed genuine care, compassion, empathy and love, not just for him, but for us, his family too. It is one of the hardest things putting someone you love into care, but Springfield is by far the best I have ever been to. Thank you for making his last few weeks happy.

How likely would you be to recommend Springfield? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Springfield has a welcoming atmosphere. Residents relatives are welcomed to go to the home when they want too. Relatives are able to make refreshments, stay for meals with residents. The staff assist residents with respect, they create a happy atmosphere. They get involved and participate in activities. Lead office have always kept me informed of any issues of illness that my mum has had. Children are also welcomed when visitors are coming.

How likely would you be to recommend Springfield? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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Awards / Recognitions

March 2017

April 2016

CQC rated Good

Recipient: Springfield

Date: Wednesday 27 Apr 2016

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