Fulford Nursing Home

43 Heslington Lane, Fulford, York YO10 4HN
Review Us
9.6 109 Reviews
  • Fulford Nursing Home, York
Fulford Nursing Home is situated in the heart of Fulford, an attractive area of historic York and has the dual benefit of a quiet, secluded location within easy access of the York’s many wonderful amenities.

As the last family run independent nursing home in York, Fulford Nursing Home can offer everyone the time, care, warmth and friendship necessary to make this a real home from home - a home full of friendship and love.

The Home provides everything residents need in the widest sense; considerate care, a fulfilling life and support for their friends and families. At the heart of the service is 24-hour residential and nursing care from dedicated care staff. Through building enduring relationships with every resident the Home ensures that residents can live their lives the way they choose to.

Fulford Nursing Home has an open door policy and encourages family and friends to visit the home to spend time with their loved ones. There is always a cup of tea, a homemade cake and a warm welcome to all visitors. The home is family run and prides itself on the high quality care it delivers everyday.
Show Fulford Nursing Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 28 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1600
  • Self-Funded Nursing Care: £1000 – £1600
  • RESPITE Self-Funded Residential Care: £1000 – £1500
  • RESPITE Self-Funded Nursing Care: £1000 – £1500

These prices are only a guideline, please contact Fulford Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Fulford Nursing Home Ltd

Person in charge

  • Angela Sellers (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Not mental health
  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2019
  • Number of floors: 3

Room Information

  • Single Rooms (12)
  • Couples/Companion Rooms (8)

Visiting

  • Please call at any time - no appointment is necessary.


    Telephone Business Manager who will happily have a meeting at the home

Parking

  • Ample parking outside the house on the driveway or on the road.
    Please ring ahead if needing assistance, a wheelchair can be provided if required. A disabled parking bay at the front of the house.

Fulford Nursing Home Reviews (109)

9.6

Fulford Nursing Home has a Review Score of 9.6 (9.637) out of 10, based on 15 reviews in the last 2 years.
Over all time Fulford Nursing Home has 109 reviews.

Overall Experience
  • 68
  • 38
  • 3
  • 0
  • 0
Date Published
  • 109
  • 7
  • 11
  • 15
  • 94
Reviewer Connection to Fulford Nursing Home
  • 44
  • 24
  • 20
  • 7
  • 3
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
Total of 109, showing 81-100
Review from Betty H (Resident) published on 12 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My very happy second stay with the staff of all departments. Thank you all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Irene K (Respite Resident) published on 20 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care was excellent with no complaints. The help given by all the staff was above my expectations and everyone was very friendly and helpful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carol H (Daughter of Resident) published on 16 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
In September 2016 I had the very difficult decision of finding a nursing home for both my parents who were devoted to each other, and who both needed nursing care I couldn't provide. I chose Fulford due to the welcoming, professional staff; the homely feel; and the availability of a double room so
Mum and Dad could be together. Both parents were beautifully looked after and were made to feel at home very quickly, even being allowed to take their own furniture, pictures, bedding etc with them. In February 2017, sadly, Mum passed away, Dad continued to live in the Nursing Home and the care, support and respect he received continued to be outstanding, given in a friendly yet professional way at all times. Dad passed away peacefully, in his room, in December, with a staff member sitting with him until I could get there. I simply cannot thank the staff enough for the support we ALL received over the 16 months we were involved with them. I have never regretted my decision.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Wendy W (Wife of Resident) published on 24 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
He really enjoyed staying here and would go in again. Really was good and gave me a rest. Staff were very nice and helpful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Margaret B (Respite Resident) assisted by family/friend published on 16 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An experience I was dreading, until I actually arrived at Fulford, where I was made to feel welcome by friendly, kindly staff. Mine was a respite stay, consisting of two weeks' intensive physiotherapy to regain mobility. I am grateful for the hard work of the Occupational Therapists that enabled me
to return to my home. I wouldn't hesitate to return to Fulford should the occasion arise. Thank you!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Amanda W (Daughter of Resident) published on 23 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad thoroughly enjoyed his time at Fulford Nursing Home. He was well looked after and cared for and in my dad's words "They couldn't do enough for me" All of my dad's needs were met and my dad was very happy during his stay. I would not hesitate to recommend Fulford Nursing Home. Thank you to everyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paula T (Resident) published on 5 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything about my care was first class. The staff, accommodation, food and facilities were excellent, as was the cleanliness.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sheila B (Respite Resident) published on 18 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found everything very good and staff were excellent.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Doreen W (Resident) published on 27 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff were very good with nothing being too much trouble. Food is good.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Joyce S (Resident) published on 26 June 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
It was unfortunate that during my stay at Fulford Nursing home, there was no hot water in our room. Hence strip washing in 1 inch of lukewarm water. Not a good start to the day.
Reply from Elizabeth Hancock, Business Manager at Fulford Nursing Home

We did have an issue with our hot water which we reported to the CQC and worked with our plumber to resolve. I am very sorry for the inconvenience this caused during your stay.
Sending you our very best wishes, Liz and All at Fulford Nursing Home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jean D (Resident) published on 22 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care they gave me and the service that I had was really great, the staff were lovely and meals really good, it was really excellent. If I had to ever go into a home I would choose this one.
I would thank everyone for my care and I can't thank you enough. Thanks everyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J G (Resident) assisted by family/friend published on 27 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I enjoyed my stay at the Fulford Nursing Home. I felt safe and well looked after. The staff were kind and very obliging and took their time with me as I had problems walking.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G W (Resident) published on 3 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I stayed at Fulford Nursing Home recently for a couple of weeks to recover from an infection. I was very happy indeed about my stay there. Everyone at Fulford was very kind and supportive. The accommodation and food was of a very high standard. I believe that my stay at Fulford helped speed up my recovery,
and I would happily recommend it to other people.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alma H (Resident) assisted by family/friend published on 23 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of the staff were extremely kind and friendly. Help was there if needed - and usually with humour. The food was excellent - my family commented on delicious cakes and tea when they visited too. My family also felt welcome and could ask questions without feeling a nuisance. If a stay was needed in
the future, I would not be worried as I now know how good Fulford Nursing Home is.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G H (Resident) assisted by family/friend published on 10 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the home to be very well run and would congratulate the owners. The food was always fresh as the chefs on site were very caring and able. The atmosphere was always pleasant and homely, everyone was welcoming and considerate- a very harmonious environment. I thought the surroundings were beautiful,
from the gardens which were beautifully tended to the cut flowers in the home. I would recommend this home to anyone needing care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Malcolm G (Son-in-law of Resident) published on 30 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited Fulford Nursing Home on several occasions, each time staying for the largest part of the day. These visits have taken place over 2 years. Although the building needs a complete make-over, the staff appear to be hard working and caring people. The food is excellent and well prepared by
a very experienced chef. On my last visit there appeared to be more activities taking place which I feel was an improvement. Most of the residents appeared relatively happy.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Olga R (Resident) assisted by family/friend published on 29 June 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was grateful that they took me in at such short notice and let me stay for as long as I did.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J R (Resident) published on 15 June 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall I could not fault Fulford Nursing Home, at times it felt like I was on holiday. Food was good and well cooked, bed was clean and slept fairly good, but all staff from management down were very cheerful and obliging.
My only gripe was that physio therapy was good 'in house' but the back up
promised when I got home did not happen. Unfortunately I have been very ill since I came home, I have a serious chest infection which I believe started in Fulford. If the option to go into a nursing home came about (at 84 I still look after myself without care and drive). I would not hesitate to pick Fulford.
Reply from Elizabeth Hancock, Business Manager at Fulford Nursing Home

Dear J
I'm sorry to hear you are not feeling well. I will pass your comments regarding the lack of physio to the community response team who are in charge of services in the community. If you do feel you need some support going forward or just a break and some respite do not hesitate to ring me.
Take care and best wishes
Lizzie and All your friends at Fulford.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Anthony H (Son of Resident) published on 3 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are entirely happy with the life provided for my mother aged 97 at Fulford nursing home. She has been resident there for some six years since becoming non ambulant. Her level of physical need is therefore high requiring hoist transfers from bed to wheelchair, toilet etc. The home's staff do an excellent
job under very demanding and difficult circumstances.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jacky I (Daughter of Resident) published on 25 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first contact when I was asked "what can we do to help you?" to my fathers death 6 months later, we were shown nothing but kindness but he entire staff team. At 95 years old, and largely bedridden towards the end of his life, he received excellent nursing and care.
There is a huge feeling
of warmth and friendliness as you enter the door. I felt safe leaving my father in their care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.637)

Overview of Review Score

The Review Score of 9.6 (9.637) out of 10 for Fulford Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.637 for Fulford Nursing Home is calculated as follows: ( (116 Excellents x 5) + (43 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 168 Ratings = 4.637
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Fulford Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (6)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fulford Nursing Home to verify any information. View our terms and conditions. Fulford Nursing Home has an Enhanced Service - more info.