Barchester Meadowbeck Care Home

1 Meadowbeck Close, Osbaldwick, York YO10 3SJ
Review Us
9.8 72 Reviews
  • Barchester Meadowbeck Care Home, York
Meadowbeck is a modern, purpose-built home that provides high-quality nursing and residential care.

The home is proud to have a team of long-serving and highly-qualified staff, who are committed to providing care that affords the best possible alternative for those who are no longer able to manage at home.

The aim is to empower residents to regain independence, choice and freedom in their lives, in a safe and comfortable setting.

With a care plan tailored for each person, Staff focus on the individual needs of every resident. The person-centred approach can be seen in everything staff do, including cooking, hospitality, activities and even trips in the minibus.

Located in Osbaldwick village, Meadowbeck is on the outskirts of the beautiful and historic city of York. The home is also set in landscaped gardens, and friends and relatives are welcome to visit at any time of the day.

Meadowbeck Care Home aims to improve the quality of life for each and every resident in the home and believe Meadowbeck is ideally suited to meet all needs, both now and in the future.

Why not arrange a visit or call in for a cup of tea.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1411

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Meadowbeck Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Annaliza Kemp (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (60)

Barchester Meadowbeck Care Home Reviews (72)

9.8

Barchester Meadowbeck Care Home has a Review Score of 9.8 (9.765) out of 10, based on 26 reviews in the last 2 years.
Over all time Barchester Meadowbeck Care Home has 72 reviews.

Overall Experience
  • 55
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Date Published
  • 72
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Reviewer Connection to Barchester Meadowbeck Care Home
  • 31
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Total of 72, showing 41-60
Review from Dominic G (Son of Resident) published on 24 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into Memory Lane in June 2019 when it became too challenging for her to continue to live with my father.
Meadowbank is located conveniently close for visits from my father, my family and other relatives. There are several communal areas and a large garden, which were important considerations
for us, and provides plenty of opportunities to move about. In the beginning, my mother took quite a long time to settle in and due to pre-existing difficulties with eating seemed to be declining.
However, it was clear from the start that all of the staff at Meadowbeck would do everything that they could to get Mum settled in, find a routine, review medication, check on her regularly and find a solution to her eating. Mum's weight seems to have stabilised; she moves about quite a lot and is happy and settled.
Since the Covid-19 lockdown we have not been able to visit, but the staff have been absolutely fantastic and are always happy to let us know how Mum is doing.
Thank you.
Reply from Rebekka Richardson, General Manager at Barchester Meadowbeck Care Home

Thank you very much for your kind words. I will pass this lovely review onto the team here at Meadowbeck.

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Review from H L (Son of Resident) published on 21 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother had been admitted only four weeks earlier and it was quickly established that she would need nursing and end of life care. During this time she was treated exceptionally well in all areas. I cannot praise the wonderful staff here highly enough for keeping Mum clean and comfortable. Sadly she
died peacefully in her sleep, yet in quiet and comfortable surroundings. Thank you Meadowbeck, you are all lovely people.
Reply from Rebekka Richardson, Administrator at Barchester Meadowbeck Care Home

Thank you for your kind words. I will ensure your lovely review is passed back to the team at Meadowbeck.

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Review from Paul C (Son of Resident) published on 20 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum moved into Meadowbeck in October 2019 after a stay in hospital caused by her dementia. She was underweight, not eating, wandering miles each day, and continuously agitated. Quite frankly I didn't think she would be with us for very long, but the care provided for her at Meadowbeck has turned
things around completely. She is now absolutely thriving. Her weight has increased, she is content, and best of all she is happy.
The entire team are all fantastic and nothing is too much trouble. There are particular individuals on both the nursing and management teams who have been instrumental in making my Mums life so much better - which in turn has made life easier for all of her family.
The rooms are lovely, and families are encouraged to make them "personal" with photos etc.
So to summarise, my mum is now genuinely being "cared for".
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Meadowbeck Care Home

Thank you for taking the time to review us, we value all feedback as this helps us to continue to improve our services where required. Thank you for your positive comments regarding the care provision at Meadowbeck and the care and respect shown to your Mother during this time, I shall pass on your feedback to the team. Thank you.

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Review from Lynne T (Next of Kin) published on 20 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very friendly staff who looked after our family friend. Nothing was too much trouble. The room was kept nice, clean and homely. The meals are varied and appetising. Lots of activities to attend and/or take part in. No one need feel lonely. We were able to visit at any time.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Meadowbeck Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Julie (Daughter of Resident) published on 23 December 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
I was very anxious when we made our decision to move mum into care but she has flourished since being at Meadowbeck. She's up on Memory Lane where the carers are wonderful with her and she obviously feels very relaxed with them too. Mum's the happiest I've seen her in a very long while, she's eating
all her meals, whereas before she moved in she merely played with her food. I can't wish for more for her. It's perfect for a dementia patient.
Reply from Dannie Tsoneva, Manager at Barchester Meadowbeck Care Home

Thank you so much for taking the time to review our home. Your feedback is very important to us and helps us to improve the service!

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Review from M W (Friend of Resident) published on 10 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Meadowbank was recommended to me by a carer who visited my friend. I was shown around the home in October and felt the atmosphere and calm environment would be very suitable for my friend. He was subsequently sent from the hospital to Meadowbank and has settled in really well. We particularly like the
small lounge areas and the quiet buzzers and lack of 'chatter'.
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Review from L G (Daughter of Resident) published on 30 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are always professional, helpful and friendly. Residents are looked after and cared for in the appropriate way to their individual needs. Activities and events are plenty with lots of varied events for resident and also family to attend.
Reply from Dannie Tsoneva, Manager at Barchester Meadowbeck Care Home

Thank you so much for taking the time to review our home. Your feedback is very important to us all.

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Review from Gillian B (Daughter of Resident) published on 13 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum went into Meadowbeck in a poorly condition, for end of life care. She blossomed under their care and was happier than she had been for many months. The carers/staff were absolutely wonderful. I had been trying to care for Mum at home and her being looked after so wonderfully in Meadowbeck transformed
both our lives. We had two wonderful months with Mum before she died and we were able to be with her when she died. The staff are truly lovely caring people. Thank you.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Meadowbeck Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. It's lovely to hear how the move enhanced both of your lives at such a difficult time. I will pass on your feedback to the team.

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Review from Joyce T (Cousin of Resident) published on 6 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a lovely place. Nice atmosphere - pleasant manager. Staff friendly and helpful. Great aromas coming from the kitchen at mealtimes. My cousin obviously receiving the 24 hour care he needs. His room is clean and very pleasant. Can't fault anything. Keep up your wonderful work.
Reply from Dannie Tsoneva, Manager at Barchester Meadowbeck Care Home

Thank you so much for taking the time to review our Home!
Your feedback is very important to all of us at Meadowbeck.

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Review from Ann Patricia T (Daughter of Resident) published on 23 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother died on 3rd March 2019. She entered The Meadowbeck Care Home on the 17th August 2018. The Meadowbeck is a friendly, caring home. The staff are wonderful.
They treated my mother with kindness, care, dignity and understanding.
I could not wish for a better place or better staff. I cannot
thank them enough.
Reply from Dannie Tsoneva, Manager at Barchester Meadowbeck Care Home

Thank you so much for taking the time to review our Home. Your feedback is greatly appreciated.

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Review from Jill F (Daughter of Resident) published on 21 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All aspects of care given to my father have surpassed my expectations. I was very nervous about handing my father over for others to care for but I am now very relieved and reassured.
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Review from Ann B (Wife of Resident) published on 27 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband stayed at Meadowbeck for four days, as I went to Leicester to attend my daughter's wedding. He suffers from Parkinsons and Dementia. He was invited previously for a one day, taster day, which he enjoyed and also prepared him for his stay. I have found all the staff extremely friendly and
obliging and very efficient in their work. David was well cared for during his stay, had his tablets at the times I had asked, and all in all, he had a very satisfactory stay. I will definitely hope that he will be able to stay again in 2019 if the need arises. Thank you.
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Review from Stacey B (Granddaughter of Resident) published on 20 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely home, all residents seem very happy and content.


Staff go out of there way to help people.


Very accommodating for children that visit.


Management lovely.


Gardens are also lovely.

Reply from Dannie Tsoneva, Manager at Barchester Meadowbeck Care Home

Thank you so much, for taking the time to review our home! Your kind words mean a lot to all of us.

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Review from Debbie K (Sister of Resident) published on 16 August 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
I last did a review in September '17, although my brother has been in since November 2015. I still say that the staff are exceptional and the ones I come in contact with go above and beyond the call of duty but I will say that the home is very understaffed.
Some rooms have undergone a 'Wow' Factor
as well as the communal areas, this has been a great improvement. There have also been little extras taking place since a new manager has been appointed, just to name a few - A birthday list of residents, take away nights and afternoon teas and hopefully, little extras for the residents will continue.
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Review from L H (Daughter of Resident) published on 17 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad was admitted with dementia and nursing care. Downstairs modernised and beautiful, upstairs facilities good but not equal to downstairs. Established staff excellent, new staff did not particularly understand dementia so maybe more training before going on the unit, albeit all personalities lovely
and caring and accommodating. More one to one care was sometimes needed, eg. more staff.
Overall I would recommend this home. Felt happy leaving my father here as he was not safe at home. Many thanks, and your care was very much appreciated.
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Review from Jean R (Resident) published on 17 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Moved here from the hospital having heard very good reports from friends and residents who live here.
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Review from Brian M (Son of Resident) published on 27 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I highly recommend this care home. The members of staff are caring, warm, professional and were excellent at keeping us informed. My mother had some specific care needs including dementia and we were delighted and comforted at how well she was looked after from arrival until her passing away. The family
are so pleased we chose Barchester The Meadowbeck Care Home and on our regular visits, it was so good to witness the high-quality care.
Reply from Christine Matthews, manager at Barchester Meadowbeck Care Home

We thank Mr Melia for his positive comments and sharing his experience of Meadowbeck.

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Review from Ann W (Friend of Resident) published on 15 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care received was first class - the resident was treated with dignity, respect and good humour. The care given by each individual was above and beyond the call of duty.


All visitors were welcomed and hospitality was available at all times.


This care home is an excellent example of good quality

care and sincere thanks to everyone.
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Review from Lorraine L (Daughter of Resident) published on 18 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum is in the dementia unit, there seems to be new staff/agency staff which I don't think is particularly helpful to dementia sufferers as they like familiarity.


On a few occasions recently, mum hasn't had any drinks on her table which is a worry. I quite often have to go and fill her jug up.

There is also not much social space in the dementia unit.


Overall, the home is really nice and I know mum is better looked after in The Meadowbeck than at home, but I do think some staff could try harder.

Reply from Christine Matthews, Manager at Barchester Meadowbeck Care Home

Our staffing team has recently increased, new staff do need time to settle in and get to know residents, agency staff used are usually familiar to home and supported by home staff. Plans are in place to extend facilities and add an extra lounge diner to our Memory lane. We will have news on this very soon.

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Review from P L (Nephew of Resident) published on 18 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very clean and well presented and all areas downstairs are clean and tidy.


Staff appear to be very willing to help on occasions where there have been small issues with washing and care.
As my uncle is 95 and not very technical, so staff are very willing and supportive with turning on

the TV for sport channels.


Activities appear to be good and uncle went out to a garden centre and appeared to enjoy his afternoon trip.

Reply from Christine Matthews, Manager at Barchester Meadowbeck Care Home

It is always good to hear views of visitors to our service. Manager is always happy to discuss any concerns on an individual basis

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Current Review Score: 9.8 (9.765)

Overview of Review Score

The Review Score of 9.8 (9.765) out of 10 for Barchester Meadowbeck Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.765 for Barchester Meadowbeck Care Home is calculated as follows: ( (237 Excellents x 5) + (59 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 302 Ratings = 4.765
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Meadowbeck Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Sep 2020

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

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Meet the Team (0)

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