Barchester The Meadowbeck Care Home

1 Meadowbeck Close, Osbaldwick, York YO10 3SJ

Meadowbeck Care Home makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.

Group: Barchester Healthcare Ltd

Person in charge: Christine Matthews (General Manager)

Local Authority / Social Services: York City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's • Cancer Care • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 55+.

Languages Spoken by Staff (other than English): Bulgarian, Hindi, Slovak

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Barchester The Meadowbeck Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.7 (maximum of 10) for Barchester The Meadowbeck Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 20 Reviews over all time. This Average Rating is also the rating value for Barchester The Meadowbeck Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 17 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.686 for Barchester The Meadowbeck Care Home is calculated as follows: ( (180 Excellents x 5) + (38 Goods x 4) + (18 Satisfactorys x 3) ) ÷ 236 Ratings = 4.686

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Barchester The Meadowbeck Care Home is based on 17 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 17 Reviews ÷ 12 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.7 Barchester The Meadowbeck Care Home has a Review Score of 9.7 (9.686) from 20 Reviews


Average Ratings

  • Excellent
    15
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Barchester The Meadowbeck Care Home?

  • Extremely LIKELY
    19
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Barchester The Meadowbeck Care Home

  • Daughter of Resident/Service User
    7
  • Friend of Resident/Service User
    2
  • Nephew of Resident/Service User
    2
  • Relative of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • more

Dad was admitted with dementia and nursing care. Downstairs modernised and beautiful, upstairs facilities good but not equal to downstairs. Established staff excellent, new staff did not particularly understand dementia so maybe more training before going on the unit, albeit all personalities lovely and caring and accommodating. More one to one care was sometimes needed, eg. more staff.
Overall I would recommend this home. Felt happy leaving my father here as he was not safe at home. Many thanks, and your care was very much appreciated.

How likely would you be to recommend Barchester The Meadowbeck Care Home? Extremely Likely

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Average Rating:   4.5 out of 5

Moved here from the hospital having heard very good reports from friends and residents who live here.

How likely would you be to recommend Barchester The Meadowbeck Care Home? Likely

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Average Rating:   4.7 out of 5

I highly recommend this care home. The members of staff are caring, warm, professional and were excellent at keeping us informed. My mother had some specific care needs including dementia and we were delighted and comforted at how well she was looked after from arrival until her passing away. The family are so pleased we chose Barchester The Meadowbeck Care Home and on our regular visits, it was so good to witness the high-quality care.

How likely would you be to recommend Barchester The Meadowbeck Care Home? Extremely Likely

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Average Rating:   5 out of 5

Christine Matthews, manager at Barchester The Meadowbeck Care Home responded to this review on 24 Nov 2017:

We thank Mr Melia for his positive comments and sharing his experience of Meadowbeck.

The care received was first class - the resident was treated with dignity, respect and good humour. The care given by each individual was above and beyond the call of duty.

All visitors were welcomed and hospitality was available at all times.

This care home is an excellent example of good quality care and sincere thanks to everyone.

How likely would you be to recommend Barchester The Meadowbeck Care Home? Extremely Likely

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Average Rating:   5 out of 5

It is a daunting task to find a care home for your relative.
All I can say is take a visit to this home and see for yourself how caring and devoted the staff are to the residents.

This home has recently just had a refurbishment giving it a real modern look, but it it still has a lovely, warm, friendly feeling about it, with staff who cannot do enough to fulfil the needs of the residents and very supportive to relatives.

Regarding activities, there is always plenty going on to keep the residents occupied.

How likely would you be to recommend Barchester The Meadowbeck Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

Christine Matthews, General Manager at Barchester The Meadowbeck Care Home responded to this review on 09 Oct 2017:

Thank you for your positive comments. I will share these with staff, it confirms their work is recognised and appreciated.

Staff very good and caring.
Also willing to help when required.
Room always kept clean.
Events are always there for the residents.

How likely would you be to recommend Barchester The Meadowbeck Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

I can't believe how smooth the process of getting our family member into The Meadowbeck was and getting him settled. The staff have all been brilliant, so easy to approach about anything whatever time of day it is.

I attended a group which was attended by my family friend and several other residents. I joined in and enjoyed it, it was nice to see how others joined in also. The staff really shone on ideas and experience within the group offering help when needed. I have since been involved and seen it all again.

Keep up the good work Meadowbeck. What a nice friendly place to live, I viewed several places, and was so pleased when we were offered The Meadowbeck.

How likely would you be to recommend Barchester The Meadowbeck Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Christine matthews, manager at Barchester The Meadowbeck Care Home responded to this review on 15 Sep 2017:

Thank you for sharing your experience it is appreciated by staff.

It was nice to be part of the gardening group and mix with the other residents and staff seeing how they mixed in together and shared help - it was very interesting.

The staff were really great with the residents, so patient and caring. I've been present on other occasions and there's always plenty going on. I don't know where they get all their ideas from (everyone welcomed the tea/coffee break after the potting up had finished).

My relative is upstairs on the dementia wing and the staff team are great, always so friendly and helpful - nothing is too much trouble for them. I find all the staff at the home wonderful eg clerical staff. All the staff team are stars ****.

How likely would you be to recommend Barchester The Meadowbeck Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Chsritine Matthews, Manager at Barchester The Meadowbeck Care Home responded to this review on 15 Sep 2017:

It is great to hear the teamwork at Meadowbeck has been effective and recognised.

My mum is in the dementia unit, there seems to be new staff/agency staff which I don't think is particularly helpful to dementia sufferers as they like familiarity.

On a few occasions recently, mum hasn't had any drinks on her table which is a worry. I quite often have to go and fill her jug up. There is also not much social space in the dementia unit.

Overall, the home is really nice and I know mum is better looked after in The Meadowbeck than at home, but I do think some staff could try harder.

How likely would you be to recommend Barchester The Meadowbeck Care Home? Extremely Likely

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Average Rating:   4.3 out of 5

Christine Matthews, Manager at Barchester The Meadowbeck Care Home responded to this review on 15 Sep 2017:

Our staffing team has recently increased, new staff do need time to settle in and get to know residents, agency staff used are usually familiar to home and supported by home staff. Plans are in place to extend facilities and add an extra lounge diner to our Memory lane. We will have news on this very soon.

The home is very clean and well presented and all areas downstairs are clean and tidy.

Staff appear to be very willing to help on occasions where there have been small issues with washing and care.
As my uncle is 95 and not very technical, so staff are very willing and supportive with turning on the TV for sport channels.

Activities appear to be good and uncle went out to a garden centre and appeared to enjoy his afternoon trip.

How likely would you be to recommend Barchester The Meadowbeck Care Home? Extremely Likely

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Average Rating:   4.3 out of 5

Christine Matthews, Manager at Barchester The Meadowbeck Care Home responded to this review on 15 Sep 2017:

It is always good to hear views of visitors to our service. Manager is always happy to discuss any concerns on an individual basis

My dad was having end of life care. The staff do an amazing job and looked after him very well in difficult circumstances. They were very welcoming to all the family, the home itself is more like a hotel than a care home.

How likely would you be to recommend Barchester The Meadowbeck Care Home? Extremely Likely

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Average Rating:   4.4 out of 5

I am very happy with the care and attention my mother receives at Meadowbeck.
All the staff are very caring and approachable.
More importantly, my mother is happy at Meadowbeck.

How likely would you be to recommend Barchester The Meadowbeck Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

Lovely people, all very helpful.
Nothing is too much trouble for my brother or his family.
Many activities to keep all residents entertained.
We are very lucky to have found this home for my brother.
Meals are also to a high standard.

How likely would you be to recommend Barchester The Meadowbeck Care Home? Extremely Likely

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Average Rating:   5 out of 5

Staff and management are unfailingly friendly to both service users and their visitors. Care is willingly, cheerfully, given but staff have no time to stop and engage in conversation with residents - one feels they are hard pressed to cover all that is necessary.

How likely would you be to recommend Barchester The Meadowbeck Care Home? Extremely Likely

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Average Rating:   3.8 out of 5

The Meadowbeck Care Home in York, is in my opinion, the best there is. My father-in-law has been a permanent resident there since July this year, the very thought of him going into a care home filled me with dread that was until I visited Meadowbeck, the staff were absolutely lovely and friendly. The home is modern and extremely clean. The residents are very well looked after and cared for, I get regular updates regarding my father-in-laws well being. Apart from this he excitedly tells me when I visit all about the different activities he's taken part in which is really nice for him for example: quizzes, bingo, gardening club, arts and crafts, tv/dvd watching, coffee mornings, tombolas, days out, music club, the list is endless. So a big thank you to all the hardworking staff at Meadowbeck for everything you do and for certainly giving my father-in-law a better quality of life and making him so happy!!!

How likely would you be to recommend Barchester The Meadowbeck Care Home? Extremely Likely

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Average Rating:   5 out of 5

We were very pleased with the standard of care and concern we received at Meadowbeck. The staff were all very friendly and most helpful, as well as professional. The home itself was clean and modern with the homely, a nice place to live in.

How likely would you be to recommend Barchester The Meadowbeck Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

My wife of 89 years was admitted to Meadowbeck in January after 8 admissions to Hospital with epileptic seizures (October 16-January 17), hypothyroidism and acute kidney injury alert. since her arrival at Meadowbeck her recovery has been amazing.

How likely would you be to recommend Barchester The Meadowbeck Care Home? Extremely Likely

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Average Rating:   5 out of 5

Just over three years ago my nan came to Meadowbeck Care Home close to death. Through the love care and attention from all staff, we have had three extra years with my nan which we didn't think we would have. They became my nan's and our extended family. This week my ban passed away at Meadowbeck surrounded by all the love, care and attention anyone could hope for, we as a family cannot thank the team enough for giving my nan the security and care and love she needed. All Angels xx

How likely would you be to recommend Barchester The Meadowbeck Care Home? Extremely Likely

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Average Rating:   5 out of 5

Meadowbeck is a first class nursing home. Excellent staff/food/carers/nurses. Nothing is too much trouble and I have been impressed by the organisation of my Mum's care. Meadowbeck is the best home I have seen and know that everything is being done for Mum's wellbeing/comfort/quality of life. No reservations in recommending Meadowbeck.

How likely would you be to recommend Barchester The Meadowbeck Care Home? Extremely Likely

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Average Rating:   5 out of 5

The home had excellent staffing levels with many long service staff. This has now deteriorated moving staff to upper floors leaving dementia patients with agency staff.

How likely would you be to recommend Barchester The Meadowbeck Care Home? Extremely Likely

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Average Rating:   3.8 out of 5

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Bed Vacancies

13 Bed Vacancies

posted 09 Apr 2018

We currently have limited availability. Please contact us to discuss your needs further. We would love to welcome you for a visit.

Awards / Recognitions

February 2018

April 2017

February 2016

Job Vacancies

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Barchester The Meadowbeck Care Home