






Astell Care Centre has trained staff who provide high quality care and ensure each residents’ privacy and dignity is upheld.
As well as offering care services 24/7, there are a variety of social activities available to suit residents' hobbies and interests.
Nutritious, delicious meals are provided that meet residents' dietary requirements.
Care Provided by Astell Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 96 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Astell Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Crown Care Group
- Private Owned
Person in charge
- Lisa Ramsay (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1995
- Number of floors: 1
Room Information
- Single Rooms (96)
Astell Care Centre Reviews (42)
Astell Care Centre has a Review Score of 9.0 (9.027) out of 10, based on 18 reviews in the last 2 years.
Over all time Astell Care Centre has 42 reviews.
Happy that my mam is getting all the help she needs and the staff are very helpful.
The care at Astell is exemplary - the staff care, they don't just look after my dad.
My brother is very happy staying at Astell Care Centre. The staff are wonderful with him. He is treat with respect and dignity. He always enjoys his meals which are substantial and varied. I often have Sunday lunch with him in the dining room which I enjoy too. I feel very reassured that he is in excellent care.
My dad is in this home, my dad has Alzheimer's. I can not thank the staff enough for the care they give my dad. They also give us updates on how my dad is doing. I find the staff very friendly and helpful. It peace of mind when you know your loved one is getting the care and attention they need and deserve.
I came into the care home every day to see my mam and the staff are really fantastic.
Been coming here for nearly 2 years. Love all the staff, they are our extended family.
Wonderful friendly accommodating staff. Nothing a bother to them. Always someone on hand to have a word with rooms, lounge, passage, dining room and outside area always very clean. Garden could do with bit clear up. I feel my friend is well cared for at Astell. Such a shame she is not well enough to appreciate it.
Staff are friendly & very helpful. They engage with residents well. Activities are good and regular! Any concerns are dealt with quickly.
The staff listen and try their best to solve any concerns or problems.
The bedrooms are basic but have what you need.
My mam lives here, the staff are lovely and caring not just with my mam but with me as well. My mam had been really aggressive in her other care home, since living here she is happy and calm without medication. I now get to enjoy my visits, staff support her extremely well.
Although he has a comfortable armchair to sit in, he could do with a chair for visitors to sit on. The staff make an effort to engage him in organised activities.
My friend has been a resident for virtually a year now and I have nothing but the utmost respect for the staff who work tirelessly in very difficult circumstances. How they cope with multiple residents who are incontinent is beyond me. Because of this issue, the home does have a certain unfortunate odour but I didn't think a complaint would be fair. Whilst it would be nice if the rooms and shared areas were more welcoming. I do understand the need for practically to facilitate clearing and cleaning up after accidents.
I go to see my father every day, he's doing so much better than being alone. He's well looked after, the staff are an absolutely amazing lovely bunch myself and my family couldn't have asked for a better place for him to be.
The staff are all amazing, always so warm and welcoming and happy to keep us up to date on how my grandad is doing and anything he might need. Grandad is happy where he is and always seems well looked after and comfortable. His room is always tidy and clean and the activities he takes part in always look engaging.
In the 10 years that my wife has been a resident at Astell Care Centre, she has been treated with care, support and dignity from all the staff. The thing is I feel that her room could be upgraded and decorated. Kind regards.
The carers and staff are always on hand and always look in to make sure she is ok and have a chat with her, she loves them and laughs with them.
Poor quality of care. Relative moved from the establishment yesterday. The personal odour accompanied the dirty clothes - clearly unchanged and unwashed for some time. The rooms are shabby and bare and lack any stimulation. He felt unsafe in the institution and could not wait to leave. He said the food was awful - cold and inedible. Staff had little regard for mental wellbeing - he very rarely left the premises and felt like a prisoner. I would recommend avoiding this place at all costs.
Thank you for taking the time to leave us feedback, we are sorry to hear of the concerns that you have raised and would welcome the opportunity to discuss these in more detail, please could you kindly contact the home manager directly should you want to discuss your feedback further. All of our...
My father who was admitted as a known at risk of falls had six falls in the three days he was there. The last fall was fatal, more like an asylum than a care home. Be very observant of any changes to your loved ones if resident here.
I'm aware that the place needs some TLC but that is now happening so everywhere will get an update.
The staff are lovely and caring. Today it was 20 degrees outside there was heating on, no fans in the room. This was unbearable, especially for senior people who are uncomfortable enough with their illness. I was told that the heating has to be on. I asked for a fan and was told they had none. The only one in the building apparently belonged to a staff member. I was told I could bring a fan of my own, which I did. I left feeling concerned as I thought all electrical equipment should be checked before use? The photos on the website do not reflect the bare rooms, bare dining areas, or lack of any decorations, especially at Christmas.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 June 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Astell Care Centre.
There are no upcoming events for Astell Care Centre.
Awards / Recognitions (5)
- 28 Feb 2023Recipient: Crown Care Group
- 30 Jun 2022Recipient: Crown Care Group
- 30 Jun 2021Recipient: Crown Care Group
Accreditations
There are no accreditations posted yet for Astell Care Centre.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Astell Care Centre
What types of Care is Astell Care Centre registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Astell Care Centre have?
There are 96 Single Rooms.
What are the Facilities & Services at Astell Care Centre?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Astell Care Centre to the centre of Newcastle upon Tyne?
2.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Astell Care Centre to verify any information. View our terms and conditions. Astell Care Centre has an Enhanced Service -more info.