Search...

St Joseph's Home

Westmorland Road, Newcastle upon Tyne, Tyne & Wear NE4 7QA
Jobs

Care Provided by St Joseph's Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 58 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £944N/A
Residential Dementia CareFrom £944N/A
Nursing CareFrom £944N/A

Private fees are charged at the same rate as the L/A fees.

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Kathleen Kiernan(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1998

Room Information

  • Single Rooms (56)
Are you the Owner/Manager of St Joseph's Home?View your Advertising Options

St Joseph's Home Reviews (39)

Submit a Review
9.9

St Joseph's Home has a Review Score of 9.9 (9.917) out of 10, based on 18 reviews in the last 2 years. Over all time St Joseph's Home has 39 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to St Joseph's Home
Loading...
Showing 39 reviews matching selected criteria
Review from Michael B (Son of Resident) published on 22 June 2026 Submitted via Website
Overall Experience

A truly amazing home. All the staff and Sisters show wonderful care and devotion to looking after residents. I was constantly updated on how my mam was and I felt at ease knowing she was being so well looked after. I would thoroughly recommend this home to anyone looking for residential care. A million thank yous.

Reply from Kathleen Kiernan, Manager at St Joseph's Home

Thank you for your positive and encouraging review- it is greatly appreciated by all at St Josephs. It was our privelege to care for your mum. God bless you all

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gavin B (Son of Resident) published on 20 May 2026 Submitted via Website
Overall Experience
My mother was a resident at St. Joseph's for 3 years until her death in April. Without exception, the staff were exceptional. The quality of care delivered with true devotion and respect was amazing.
Staff are obviously very happy and proud to work there. Communication and regular updates second to none.
The environment is so peaceful, the beautiful grounds tranquil and well maintained.

As a family we cannot speak too highly about St. Joseph's. Saying thank you for the love and care delivered to our mother just isn't enough.

Reply from Kathleen Kiernan, Manager at St Joseph's Home

Thank you Gavin for your very encouraging and appreciated comments., which will be passed on to all Staff. It was our privelege to care for your mum and we are pleased that you felt confident in the care she received. As a Team we strive always to create a true Home for our Residents.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sue H (Daughter-in-law of Resident) published on 12 May 2026 Submitted via Website
Overall Experience

Warm welcoming and caring for our family. Excellent care and very personalised support. Would recommend the care home to anyone in the difficult position of needing 24 hour care for a loved one. The staff are consistent and knowledgeable and kind

Reply from Kathleen Kiernan, Manager at St Joseph's Home

Many thanks for your positive and encouraging review- we are very grateful- this will be passed on to the whole team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Linda A (Sister of Resident) published on 12 August 2025 Submitted via Website
Overall Experience

Good quality care home, my brother is safe and well cared for he is settled and happy. This is a wonderful care home. The staff are, without exception, kind, caring, professional and supportive. They keep me informed of every event and any problems. The social space is light and well-planned and the social programme exciting, inclusive and happy. The grounds and views across the Tyne Valley are beautiful.

Reply from Kathleen Kieran, Manager at St Joseph's Home

Thank you for taking the time to share your experience. Your thoughtful feedback is incredibly encouraging and much appreciated by us all. It is wonderful to know that your brother feels safe and well cared for. Being committed to providing high quality, compassionate care, making the residents...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from N E (Sister of Resident) published on 8 August 2025 Submitted via Website
Overall Experience

The home is very friendly and welcoming, the staff go out of their way to make sure residents are well cared for and happy. I have watched them deal with situations with patience and empathy even when they have been extremely busy.

Reply from Kathleen Kieran, Manager at St Joseph's Home

Thank you so much for your thoughtful review. We are so pleased to know that you feel our home is friendly and welcoming, and that our staff's efforts to go above and beyond have been recognised and valued. Ensuring our residents feel safe, happy, loved and well cared for, and are treated with...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Clare F (Niece of Resident) published on 8 August 2025 Submitted via Website
Overall Experience

St Joseph's is an extraordinary place to live, with outstanding care at every level, given by dedicated and devoted staff at all times. When visiting my uncle the other week, I was once again struck by the sheer commitment of all staff in addressing his emotional and physical needs. As I live in the Midlands, I'm not able to provide the frequent family support I'd like, but know that the staff there do this and there is very much a family feel there: it has become my home too- and family! it has been a great source of joy to be able to be welcomed into the family and we all know that he is being cared for as they would look after their own family members. Communication about everything is excellent and built on a deep sense of trust and loving relationship with the exceptional spiritual and loving ethos which is absolutely integral to this wonderful place. Heartfelt thanks.

Reply from Kathleen Kieran, Manager at St Joseph's Home

Thank you so much for your lovely review. We are genuinely grateful for your kind words, especially your recognition of the family spirit we work hard to create here at St Joseph's. It means so much to us that you feel part of our extended family, even from afar. We understand how important peace...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C O (Daughter of Resident) published on 8 August 2025 Submitted via Website
Overall Experience

My mother has been resident here for just over 2 years and could not be happier. She feels safe and well cared for. The staff are respectful and caring and nothing is too much of a bother. The place is squeaky clean, lots to do and great homecooked food. 24 registered nurse cover, and weekly GP surgery and hairdresser on site. Beautiful grounds outside to walk or just sit in the sunshine.

Reply from Kathleen Kieran, Manager at St Joseph's Home

Thank you so much for your positive and thoughtful review. We are so very grateful for your support and are delighted to know that you have had such a positive experience with our home and facilities. It means a great deal to our entire team to know that our efforts are making a difference. We are...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anne L (Sister-in-law of Resident) published on 4 August 2025 Submitted via Website
Overall Experience
My sister in law has been in St Joseph's Home for 3 years ( my husband was in for 8months before he died, in residence). It is a wonderful place, full of happy , caring staff and volunteers. They all respect the residents needs and give them their full attention when needed.
My sister in law is not a good mixer , she has always preferred her own company; this is respected by everyone but they are still very friendly and kind, popping in to see her in her room and chatting when they have minutes to share.

I cannot find anything to say that is detrimental to St Joseph's.

Reply from Kathleen Kieran, Manager at St Joseph's Home

Thank you for your positive feedback and kind words. We are so pleased to know that you feel your sister-in-law is well supported and cared for. We always encourage our residents to take part in life at the Home in a way that suits their individual comfort and wishes. Your feedback is deeply...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from F C (Cousin of Resident) published on 4 August 2025 Submitted via Website
Overall Experience
We are regular visitors to St Joseph's our cousin's care home and always find it welcoming and caring.The sisters ,staff ,and volunteers are all exceptional people and put so much thought and effort into their roles.
As a family we are extremely grateful for the exemplary care ,spiritually, physically and mentally shown to all the residents.
We also enjoy going to Mass and the grounds together .The fetes, singalongs and afternoon teas we've had as part of the community there have been great fun too.

We are so fortunate to have a beautiful environment and wonderful care for our dear cousin at this time of her life.

Reply from Kathleen Kieran, Manager at St Joseph's Home

Thank you for your kind and encouraging review. We understand how important peace of mind is when you are not nearby, and we are pleased to know that you feel confident in the care your cousin is receiving. Your feedback means a great deal to us, and it supports our continued efforts to provide the highest standard of care and a warm, welcoming Home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Clara S (Daughter of Resident) published on 4 August 2025 Submitted via Website
Overall Experience

My mum has lived in the home for almost eighteen months. She needs all carers and is hoisted. The staff treat her with respect and are all kind and caring. Every morning the staff get her washed and dressed and wheel her to the sitting room, and put the television on for her. She always had the telly on when she lived at home. She goes back to bed in the afternoon for a nap as she gets very tired. I get regular updates from the staff and they always contact me if they are worried about my mum. I also find the staff on reception are very friendly and helpful. I live a couple of hours away from the home but I never worry about my mum as I know that she is well looked after.

Reply from Kathleen Kieran, Manager at St Joseph's Home

Thank you for your kind and encouraging review. We understand how important peace of mind is when you are not nearby, and we are pleased to know that you feel confident in the care your mum is receiving. Your feedback means a great deal to us, and it supports our continued efforts to provide the highest standard of care and a warm, welcoming Home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M J (Daughter of Resident) published on 4 August 2025 Submitted via Website
Overall Experience

St Joseph's Care Home has provided excellent care for my mother for almost 4 years. The home also welcomed my dad for the last few months of his life. The staff and community of St Joseph's have been a warm and caring support for my mam. Speak to the residents and they all say how lucky they are to be able to feel safe and secure in the StJoseph's community.

Reply from Kathleen Kieran, Manager at St Joseph's Home

Thank you so much for your kind review. We're truly grateful for your thoughtful words and are pleased to know that you feel your mother is well cared for and supported. We continually strive to enhance the quality of our care and our Home, and your feedback is incredibly valuable in helping us do so.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Steve B (Son of Resident) published on 4 August 2025 Submitted via Website
Overall Experience
I couldn't wish to have my Mam living in a more caring environment
The staff are lovely. Without exception they are all patient and kind and cheerful
I don't live locally but I get a monthly update on her health and even if she has a mild physical issue I get a telephone call immediately
There is a GP visit every week and if there are any health concerns I am always able to meet with the lead clinician + GP + Pharmacist to discuss issues and remedies
There are activities every afternoon in a large remodelled Activities Room Mon-Fri and when I visit we go down to the sing-along on a Wednesday. Despite her dementia and short term memory loss she suddenly remembers all the words to the 'oldie' songs..

The grounds are extensive and well maintained and there many south facing places to sit outside and enjoy summer weather

Reply from Kathleen Kieran, Manager at St Joseph's Home

We greatly appreciate your positive review and are heartened to know you feel your mum is well supported in our care. We are always looking for ways to improve both our services and the Home itself, and your feedback plays an important role in that process.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M H (Daughter of Resident) published on 4 August 2025 Submitted via Website
Overall Experience
The staff and Sisters go above and beyond to make my father comfortable and cared for; he is treated as if he were a member of the family and as a visitor I feel welcome at St Joseph's. I enjoy visiting very much!
Dad moved in in April this year and he settled in very quickly. Everyone went out of their way to welcome him and to accommodate his needs.
There are lots of activities and events, the home is spacious and clean, and the gardens are lovely and peaceful. I particularly like to take Dad to the library to spend time looking at books with him - it's so quiet.

My aunt (RIP) also lived at St Joseph's for many years: when the time came for Dad to need extra care we knew he'd be safe and happy here.

Reply from Kathleen Kieran, Manager at St Joseph's Home

Thank you for your warm and encouraging feedback. We are delighted to hear that you feel that your father is being well cared for. Your comments and suggestions are not only appreciated but also help us to continually improve the services and environment we provide.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Catherine H (Daughter of Resident) published on 4 August 2025 Submitted via Website
Overall Experience

After 9 months I could not be happier with the standard of care for my mother. She knew the home well and with my father was a regular visitor to see siblings. When Mum arrived the welcome couldn't have been warmer - the staff remembered her well. Not only does it show how caring they are - it also demonstrates that St Joseph's retains their staff for many years. The domestic staff take pride in cleanliness throughout the building. The dining room is light, airy and comfortable with special treats on celebratory days. I eat with my mum now and again and am happy with the food. I am particularly pleased that staff listen to my mum and try to accommodate her wishes - and they listen to me too. Communication is good both verbally and in writing. I can't think of anywhere better when the time comes to be cared for in a community. It is hard for older people to give up their old lives and their own homes. St Joseph's recognise this and the ups and downs that come with this enormous change.

Reply from Kathleen Kieran, Manager at St Joseph's Home

We are truly grateful for your kind review. It means a great deal to know that our efforts to provide a supportive and compassionate environment are appreciated. Your feedback helps guide our continual commitment to enhancing the care and comfort we offer at our Home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from C S (Daughter of Resident) published on 4 August 2025 Submitted via Website
Overall Experience
My mum has been a resident for just over four years. Following a recent stay in hospital, extremely ill and requiring lots of support. The care mum received was outstanding, with the staff ensuring she was washed and dressed and sat up every day. We also got to see, for the first time, the dedication of the nuns, who are able to offer additional support and care, especially at meal times.
The staff, including all the support staff, were also very supportive of me and my family, and gave us the strength needed to help mum get better.

Thankfully mum is now much recovered. It has been such a dramatic recovery and we cannot thank the staff, everyone of them, enough. They have all shown mum dignity and respect throughout.

Reply from Kathleen Kieran, Manager at St Joseph's Home

Thank you for your positive review. We sincerely appreciate your thoughtful feedback and are pleased to know that you feel that your mum is well supported and cared for. We continually strive to improve the care we provide and the quality of our Home, and your comments and suggestions are a valuable contribution to that ongoing effort.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anne B (Niece of Resident) published on 17 July 2025 Submitted via Website
Overall Experience
Spent a few days last week visiting my Uncle with my brother at St Joseph's.
Once again it was reassuring to see how well he was being cared for. The care staff were so attentive and kind.

Special thanks to everyone working at the home.

Reply from Kathleen Kieran, Manager at St Joseph's Home

Thank you for your kind feedback. We really appreciate your support. Hearing how our care is making a positive difference is not only encouraging but also helps us as we continually strive to improve the service we provide.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from William C (Cousin of Resident) published on 28 November 2024 Submitted via Website
Overall Experience

This is a wonderful care home. The staff are, without exception, kind, caring, professional and supportive. They keep me informed of every event and any problems. We recently held my cousin's 90th birthday party there and nothing was too much trouble. Her room is clean, tidy and well organised and her clothes are beautifully kept in her wardrobe. The food is delicious and a choice is always provided. The social space is light and well-planned and the social programme exciting, inclusive and happy. The grounds and views across the Tyne Valley are beautiful. Overall it is a happy, safe, healthy and friendly place for my cousin and we enjoy our visits. She is so well cared for.

Reply from Kathleen Kiernan, Manager at St Joseph's Home

Thank you so much for taking the time to write this review and for your very positive and encouraging comments: the whole team will be delighted to receive them. We were very happy to be able to share in the 90th birthday celebrations- we all had a wonderful day! Again, thank you!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Dawn G (Niece of Resident) published on 15 November 2024 Submitted via Website
Overall Experience

My aunty has been a resident for a little over a year now. She is very happy there. The staff are very pleasant and courteous to residents and visitors. She can attend mass every day and has learned to paint.

Reply from Kathleen Kiernan, Manager at St Joseph's Home

Thank you for your positive feedback, it is much appreciated and good to hear. The art class is becoming very popular with our residents!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from E B (Niece of Resident) published on 1 December 2023 Submitted via Website
Overall Experience

Amazing welcome for my uncle following prior discussion regarding his needs and preferences. Staff are so diligent. Activities weekdays vary and entertainment regularly. Meal times are very social and diet is given attention regarding individuals' personal preferences if necessary. Warm, peaceful atmosphere. Daily religious services. Homely and friendly.

Reply from Kathleen Kiernan, Manager at St Joseph's Home

Thank you so much for taking the time to give your positive feedback; it is greatly appreciated and will be passed on to the whole team. Thank you!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P M (Daughter of Resident) published on 17 April 2023 Submitted via Website
Overall Experience
My parents recently spent a week in respite care at St Joseph's. They were apprehensive about leaving their home: however, the sisters and the staff could not have been kinder or more helpful. They were very open to discussion with me and my brothers in preparing for the visit so that my parents' stay was very successful
My father requires a great deal of support, and we all felt he was cared for to the highest standard.
Although the stay was short, the carers quickly got to know my parents and made them feel welcome and supported.
The home is absolutely spotlessly clean: the environment is quiet, peaceful and ordered.
We were pleased to find that visitors were welcome at all times, and my brother and I could have supper with my mother one night in the dining room.

My parents concluded that the care they had had was excellent - they could not find fault with any aspect of their stay.

Reply from Deirdre McCormack, Manager at St Joseph's Home

Thank you so much for your lovely review, it was a pleasure looking after your parents. The sisters and staff have it at heart to make everyone feel welcome and at home at St. Joseph’s

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 October 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for St Joseph's Home.

Upcoming Events

There are no upcoming events for St Joseph's Home.

Awards / Recognitions (2)

  • 31 Jan 2024Recipient: St Joseph's Home
  • 28 Feb 2023Recipient: St Joseph's Home

Accreditations

There are no accreditations posted yet for St Joseph's Home.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about St Joseph's Home

What types of Care is St Joseph's Home registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does St Joseph's Home have?

There are 56 Single Rooms.

What are the Facilities & Services at St Joseph's Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is St Joseph's Home to the centre of Newcastle upon Tyne?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Joseph's Home to verify any information. View our terms and conditions. St Joseph's Home has a Basic Service -more info.