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Orchard View

1 Fawdon Lane, Fawdon, Newcastle upon Tyne, Tyne & Wear NE3 2RU
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Orchard View, Newcastle upon Tyne

Care Provided by Orchard View

Type of Service

  • Nursing Home
  • For a maximum of 26 Service Users

Primary Care Categories

  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care

Funding & Fees

Contact Orchard View to confirm what's included and get a personalised quote

Good to Know

Group / Owner

Person in charge

  • Jamie Kirk (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 65

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: -1

Room Information

  • Single Rooms (26)
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Orchard View Reviews (37)

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1.5

Orchard View has a Review Score of 1.5 (1.500) out of 10, based on 1 reviews in the last 2 years. Over all time Orchard View has 37 reviews.

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Showing 37 reviews matching selected criteria
Review from I H (Daughter of Resident) published on 14 November 2019 Submitted via Postal Card
Overall Experience

The care for my dad has been outstanding. He celebrated his 100th birthday this month and the staff went out of their way to make it a wonderful occasion. He has been very poorly since with a chest infection, and I and the rest of the family decided that he would be better cared for at the home rather than be admitted hospital where no one would know him and he would recognise nobody. I am aware that the home had issues prior to their latest review, but under the new manager, the home has been completely transformed.

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Review from Helena W (Granddaughter of Resident) published on 8 November 2019 Submitted via Website
Overall Experience

I cannot speak highly enough of all the staff at Park House. They look after the residents with such care and respect and all take the time to check in when we visit. I would definitely recommend Park House to anyone looking for residential or nursing care for a loved one.

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Review from C N (Friend of Resident) published on 5 November 2019 Submitted via Postal Card
Overall Experience

I visited my friend last week and was very impressed with every aspect of this care home. The positive change of my friend since moving to this new home is heartwarming to see. Her whole outlook and health has greatly improved due to the care and surroundings her new home are providing her. The location is ideal for her and visitors, transportation links, shopping, and the outdoor settings all help create a peaceful environment. There is also a large car park for visitors.

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Review from W P (Son of Resident) published on 4 November 2019 Submitted via Postal Card
Overall Experience

My mother has been a resident for over 10 years. She has survived due to the superb care of the staff. 'No problems at all'.

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Review from J T (Daughter of Resident) published on 4 November 2019 Submitted via Postal Card
Overall Experience

My mother is well cared for now. The home's standards of care have improved greatly since the arrival of the latest manager.

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Review from Stephen G (Son of Resident) published on 28 October 2019 Submitted via Website
Overall Experience

Although my mother was resident for a relatively short time before she passed the care and treatment she received from all staff and the doctors was excellent. The staff where attentive and caring. I and my mothers friends where made to feel welcome when we visited the home. During my mums final days the staff ensured my mother was comfortable and ensured she passed with dignity. I would without hesitation recommend a visit to sample for yourself the friendly yet professional way the home is run.

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Review from J S (Daughter of Resident) published on 16 August 2019 Submitted via Postal Card
Overall Experience

My mother has been in Park House for nearly 4 years, and it has been extremely up and down! Things have improved greatly over the past few months. Staff are more consistent and the residents needs as a priority. Let's hope the improvement continues.

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Review from Daniel C (Son of Resident) published on 17 June 2019 Submitted via Postal Card
Overall Experience

All of the staff are very nice people and are looking after my Mam well. My Mam has a few, ongoing problems. A foot infection is not clearing up at all even though my Mother has had a few antibiotics over the months. Think this could be down to the fact that my Mam can't walk around anymore, so this problem is ongoing ven though her dressing is changed most days. Mam's dementia is most upsetting but credit to the staff, they look after her well.

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Review from Norman C (Husband of Resident) published on 12 June 2019 Submitted via Postal Card
Overall Experience
I visit my wife every day and find that all of the staff are very good. My wife is not eating at the moment. I would like the carers to try to encourage my wife to eat.

Congratulations to the management and nurses, you are all doing a fantastic job, not forgetting the cleaners. Cleanliness first class.

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Review from D B (Resident / Service User) published on 15 May 2018 Submitted via Postal Card
Overall Experience

They look after me. Canny team, lots of laughter.

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Review from M S (Resident / Service User) published on 15 May 2018 Submitted via Postal Card
Overall Experience

Staff are great, I do have my favourites. Could do with a few more things going on. Things are looking good, manager and admin are fun to be with.

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Review from Teresa B (Resident / Service User) published on 29 March 2018 Submitted via Postal Card
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The girls are very helpful. I don't want to go home.

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Review from A B (Wife of Resident) published on 23 October 2017 Submitted via Postal Card
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On walking into Park House our minds were immediately put at rest. The efficiency of the Manager and her ability to explain the intricacies of the care system were greatly appreciated. The nursing staff were delightful and welcoming and dealt with things in a caring way.

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Review from Laura B (Granddaughter of Resident) published on 16 May 2017 Submitted via Postal Card
Overall Experience
The staff at Park House are like no other - genuine care, warmth and kindness.
They are efficient, professional and helpful, yet treat residents like an extension of their own family.

I have absolute confidence that my grandma will be treated with the respect and dignity she deserves.

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Review from Mavis P (Wife of Resident) published on 30 March 2017 Submitted via Postal Card
Overall Experience

My husband was in Park House for two years two months. He was extremely happy there. The staff all loved him and he loved them. Everyone was treated with dignity and their wishes attended to without question. The rooms are cleaned regularly and kept tidied. Laundry well done. He died on the 20th March 2017. I can only speak very highly indeed of staff and management at Park House.

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Review from Sheila A (Wife of Resident) published on 12 October 2016 Submitted via Postal Card
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Strange malodour on first floor when leaving lift. Staff always very friendly and informative.

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Review from Dawn P (Daughter of Resident) published on 3 May 2016 Submitted via Postal Card
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Always friendly staff and welcoming in every way.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 September 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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News (0) & Events (0)

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Awards / Recognitions (1)

  • 01 Feb 2014Recipient: Orchard View

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