- 46 Rooms
Younger Adult Care
Permanent Care
- Mental Health Care
Care Homes Owned by Careline Lifestyles UK Ltd
Are you responsible for the marketing of Careline Lifestyles UK Ltd?
View your Advertising Options
Careline Lifestyles UK Ltd Locations (11)
- 21 Rooms
Younger Adult Care
Permanent Care
- Learning Disability Care
- 50 Rooms
Older Person Care
Permanent Care
Respite Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Learning Disability Care
- Mental Health Care
- 41 Rooms
Younger Adult Care
Permanent Care
- Mental Health Care
- 25 Rooms
Older Person Care
- Mental Health Care
- 30 Rooms
Younger Adult Care
Permanent Care
- Learning Disability Care
- Mental Health Care
- 22 Rooms
Younger Adult Care
Permanent Care
- Learning Disability Care
- Mental Health Care
- 4 Rooms
Younger Adult Care
Permanent Care
- Learning Disability Care
- 40 Rooms
Younger Adult Care
Permanent Care
- Learning Disability Care
- Mental Health Care
- 26 Rooms
Younger Adult Care
Permanent Care
- Mental Health Care
- 23 Rooms
Younger Adult Care
Permanent Care
- Learning Disability Care
- Mental Health Care
Other Care Groups you may be interested in:
Careline Lifestyles UK Ltd Reviews (47)
Reviews posted for members of Careline Lifestyles UK Ltd
Review of
Orchard View
from A M (Sister of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
Staff have not got a clue about anything they hardly understand English never mind anything else they only know the basics
Patients are left for up to 1 hour plus lying in there own faeces before they eventually change them
Catheters not change in time some times up to 18 days before they are changed
Patients are left for up to 1 hour plus lying in there own faeces before they eventually change them
Catheters not change in time some times up to 18 days before they are changed
Staff taking buzzers out so patients cant call them during the night and sometimes during the day
Patients being left on own to eat when they need to to supervised
Patients being talked to like rubbish and being ignored
There is certainly no care in this care home
Patients being left on own to eat when they need to to supervised
Patients being talked to like rubbish and being ignored
There is certainly no care in this care home
Reply from Jamie Kirk, Home Manager at Orchard ViewThanks for your review. I am sorry to read that this was your impression of our home & understand how concerning this must have been.
Our care is centred on dignity, respect & individual needs. All staff are recruited through a robust process and receive mandatory training, supervision & ongoing support.
Personal care, continence support, and catheter care are provided in line with care plans & clinical guidance, with appropriate documentation, call-bell access, and response-time monitoring in place. Any concerns regarding delays or standards of care would be taken seriously.
Support at mealtimes is planned according to individual needs & residents requiring assistance are supported. We expect all residents to be treated with kindness, dignity & respect at all times & any concerns about staff conduct would be addressed promptly.
While we are not aware of issues matching those described, we value all feedback and would welcome the opportunity to discuss these concerns further.
Our care is centred on dignity, respect & individual needs. All staff are recruited through a robust process and receive mandatory training, supervision & ongoing support.
Personal care, continence support, and catheter care are provided in line with care plans & clinical guidance, with appropriate documentation, call-bell access, and response-time monitoring in place. Any concerns regarding delays or standards of care would be taken seriously.
Support at mealtimes is planned according to individual needs & residents requiring assistance are supported. We expect all residents to be treated with kindness, dignity & respect at all times & any concerns about staff conduct would be addressed promptly.
While we are not aware of issues matching those described, we value all feedback and would welcome the opportunity to discuss these concerns further.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Orchard View
from I K (Husband of Resident) published on 15 March 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Short stay - made happy by the staff.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Orchard View
from K H (Private Carer of Resident) published on 18 February 2022 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
Staff brilliant but short-staffed.
Not enough time spent with individuals.
On entry to the home, smells of urine and poo.
Clean clothes dumped into draws and not folded or sorted (i.e. underwear altogether).
Bedding strongly smelling of urine.
Activities brilliant and entertainment great.
Not enough time spent with individuals.
On entry to the home, smells of urine and poo.
Clean clothes dumped into draws and not folded or sorted (i.e. underwear altogether).
Bedding strongly smelling of urine.
Activities brilliant and entertainment great.
Caring staff.
Reply from Francesca MacDuff-Varley, Marketing Manager at Orchard ViewThank you for recognising the dedication and hard work our staff provide to residents each day and recognising the activities as ‘brilliant' and 'entertainment great’. We continue to plan activities that are meaningful and resident-led, as well as activities that residents can participate in as a group and try to dedicate time on a one-to-one basis every day. We can only apologise if you are unhappy with the odour of the home, bedding and how clothes are put away. All feedback is valuable and we have forwarded this to our Home Manager.
Once again thank you for taking the time to review Park House and we appreciate all your comments.
Once again thank you for taking the time to review Park House and we appreciate all your comments.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Orchard View
from A M (Wife of Resident) published on 24 January 2022 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Many problems at first because of Covid and the manager was not there for long spells. Much has improved now with a new manager. The atmosphere is much happier and relaxed, more staff obvious. Thank you.
Reply from Francesca MacDuff-Varley, Marketing Manager at Orchard ViewThank you for your lovely review and for taking the time to give us your valued feedback. We are very happy that our new manager is bringing positive and noticeable improvements and endeavour to continue with this. Thank you again!
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Orchard View
from E M (Resident) published on 21 January 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I needed to come into a care home for a short period of time due to a fall causing me to break my arm. I cannot wait to go home to my own property but my time spent here has been pleasant due to the staff being caring and helpful. The food is very good, well done to the cook and the staff.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Orchard View
from K G (Son of Resident) published on 12 January 2022 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I have alwats found the staff to be excellent, which would always be my first concern. Residents are encouraged to mix in the lounge and are not left in their rooms.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Orchard View
from Doreen M (Daughter of Resident) published on 6 January 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Park House is a lovely, friendly care home. The staff are all so kind and happy to help in any way. My sister and I are grateful for the excellent care my mam receives at Park House. We have peace of mind knowing Mam is so well looked after.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Orchard View
from M M (Son of Resident) published on 6 January 2022 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Nice, homely home, quiet in general yet plenty of activities going on. Staff pleasant and helpful and manager very good.
Covid has limited some aspects of the activities etc sadly.
Recent new manger has much improved the home and staff more relaxed. Previous manager a disgrace and review would have
Covid has limited some aspects of the activities etc sadly.
Recent new manger has much improved the home and staff more relaxed. Previous manager a disgrace and review would have
been very different.
Reply from Francesca MacDuff-Varley, Marketing Manager at Orchard ViewThank you for your review and positive comments, we are looking forward to increased activities this year.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Orchard View
from Carolyn P (Resident) published on 15 December 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The home is good. Food, staff great our activities lady is great and keeps us occupied with quiz and games. But no shower in the room.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Orchard View
from Syd (Son of Resident) published on 3 February 2021 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My dad had a short stay at this home. All the staff are very friendly and I had no problem whatsoever with his stay here. My dad's needs are quite complex but it was met with the hard work of the staff.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
De Bruce Court
from E D (Son of Resident) published on 26 January 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father was in De Bruce Court, for one week, during this time he was treated with great care and compassion by all the staff, our family can't praise the staff of this care home highly enough, we had peace of mind that all his needs were being attended to.
We would recommend this care home and its
We would recommend this care home and its
staff for the sterling work it does every day of the week, unfortunately, my father passed away on the 23rd Jan 2021 in hospital.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Orchard View
from Loraine M (Daughter of Resident) published on 21 December 2020 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has been a resident since January and I have found the staff to be very helpful and very caring. I am notified as soon as possible if she has any falls which she is prone to. My mum likes all the staff, she has even put on some weight.
I couldn't fault the staff, my mum receives excellent care
I couldn't fault the staff, my mum receives excellent care
especially through this difficult time, and we have been able to visit when possible.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Orchard View
from Neil M (Brother of Resident) published on 9 December 2020 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Management and staff are always helpful.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Orchard View
from Freda K (Sister of Resident) published on 30 November 2020 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Having been asked to find alternative care home accommodation for my 88-year-old sister during the lockdown. I am eternally grateful to Park House. From my initial enquiry to the admitting of my sister the administration and empathy of staff was excellent. Despite being unable to visit because of the
lockdown, I was able to speak at any time with any staff including my sister! I have even received a photograph taken by the administrator which was most reassuring to see her looking so well. This was definitely an example of care demonstrated at the highest level. I cannot speak highly enough of all staff at Park House. Well Done.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Bowes Court
from Christine H (Sister of Resident) published on 5 November 2020 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff are out of this world. They treat my sister with care and respect, adapting care to her wishes. They manage her challenging behaviour well. My sister responds to all staff in a positive manner, it is obvious that she really likes everyone. It is obvious that the staff really care for my sister
and I feel that she could not be in better hands.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Orchard View
from G G (Son of Resident) published on 28 August 2020 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Dad always enjoyed his time at Park House. The staff were first class and looked after him well. We always had access to him right up until lockdown. Unfortunately, he passed away on the 17th of May 2020 at the age of 100. Big thank you to all the staff.
Reply from Sarah Fairbairn, Manager at Orchard ViewYour dad was a wonderful gentleman, it was a pleasure to look after him.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Orchard View
from B B (Daughter of Resident) published on 6 August 2020 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
It's a brilliant care home. All the staff are friendly and caring. They are all lovely and work hard. It hs been an anxious and testing time for then all recently but they have all kept smiling. They are like family to my mam.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
De Bruce Court
from Michael O (Son of Resident) published on 29 April 2020 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our dad was admitted to this care home on Good Friday and passed away on Wednesday, old age caught up with him at 91. He was sent here after a short stay in hospital, as you can imagine we didn't want him in a care home, nor would he have wanted to be admitted in a home. He was so well looked after
in his last days here.
When we went home on a night the staff were so amazing it felt like we left our dad with family, that's how caring the staff were at this home. I would like to thank every member of staff who made a difficult time that touch easier and our dads last days as happy as you could. Thank you.
When we went home on a night the staff were so amazing it felt like we left our dad with family, that's how caring the staff were at this home. I would like to thank every member of staff who made a difficult time that touch easier and our dads last days as happy as you could. Thank you.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Orchard View
from M C (Daughter of Resident) published on 19 February 2020 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff are always friendly, polite and welcoming to friends and family when visiting my parent. Parent was welcomed to the home on admission and has been well cared for since, with assistance provided when needed and regular checks for comfort and safety throughout the day and night. Staff encourage
but do not force interaction, allowing my parent the dignity of choice. Rooms can be personalised, and the surroundings are pleasant and clean. Nursing staff maintain regular communication with the family regarding residents health.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Orchard View
from Drew Y (Son of Resident) published on 10 February 2020 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I've seen a huge improvement whilst mum has been at Park House. All of the staff without exception have been amazingly friendly and attentive, couldn’t ask for more.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Loading...
Awards / Recognitions (0)
Loading...
Loading
Loading
Loading
Frequently Asked Questions about Careline Lifestyles UK Ltd
How many Care Homes does Careline Lifestyles UK Ltd own?
Careline Lifestyles UK Ltd own 11 Care Homes.
Which Careline Lifestyles UK Ltd Care Homes have the highest review score?
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Careline Lifestyles UK Ltd to verify any information. View our terms and conditions.