Waverley Lodge Care Home is located in Newcastle's Lemington suburb and is close to amenities, shops, public transport and the A1(M). The Metro Centre is just two miles away.
This purpose built care home provides accommodation in single occupancy rooms, most of which have en-suite facilities. Some are spacious enough for sharing.
Waverley Lodge features TV lounges and a quiet sitting room where residents can relax. Separate dining rooms, where residents socialise...
Waverley Lodge Care Home is located in Newcastle's Lemington suburb and is close to amenities, shops, public transport and the A1(M). The Metro Centre is just two miles away.
This purpose built care home provides accommodation in single occupancy rooms, most of which have en-suite facilities. Some are spacious enough for sharing.
Waverley Lodge features TV lounges and a quiet sitting room where residents can relax. Separate dining rooms, where residents socialise at meal times, are also available. Traditional home cooking using fresh produce is served and daily choices are available. Special diets can be catered for.
Residents may benefit from the regular visits made to the home by an experienced hair stylist and qualified chiropodist. Complementary therapies can be arranged.
The home also provides a variety of activities for residents.
Contact Waverley Lodge Care Home to confirm what's included and get a personalised quote:
However, there are additional costs for hairdressing, chiropody and dentistry.
The price(s) shown are provided by the care home. Contact Waverley Lodge Care Home for full pricing details and T&Cs.
Waverley Lodge Care Home has a Review Score of 8.6 (8.573) out of 10, based on 5 reviews in the last 2 years.
Over all time Waverley Lodge Care Home has 47 reviews.
Waverley Lodge Care Home is a warm welcoming place. Staff are attentive and very competent. Its a pleasure to visit as you can see residents are well cared for and happy. No complaints what so ever.
Waverley Lodge Care Home is a warm welcoming place. Staff are attentive and very competent. Its a pleasure to visit as you can see residents are well cared for and happy. No complaints what so ever.
My personal experience with the management and staff at the care home has always been very good. I have always been treated with respect, and the care they give to residents is above and beyond everything, they are so dedicated. I can't praise them enough.
My personal experience with the management and staff at the care home has always been very good. I have always been treated with respect, and the care they give to residents is above and beyond everything, they are so dedicated. I can't praise them enough.
I'm content here whether I'm on my own or mixing with others.
I'm content here whether I'm on my own or mixing with others.
This is an ideal place for short term respite of which I was or long term residential care. The staff are approachable friendly & kind. The carers from nurses to domestics are excellent in their care & duties. All the residents are happy and easy to get along with. The food is great and choices are...
This is an ideal place for short term respite of which I was or long term residential care. The staff are approachable friendly & kind. The carers from nurses to domestics are excellent in their care & duties. All the residents are happy and easy to get along with. The food is great and choices are available for all dietary requirements. They have a veterans guide to residential care and have ex forces staying there. I was treat with dignity and respect throughout my time there, they go above & beyond to include everyone in all goings on. When I next need respite care I'll willingly go back.
I could not have chosen a better care home for my sister, staff are excellent, atentative, friendly they give a very high level of care. They always have time for me and my sister who has very high care needs. The member of staff who I speak to about my sister, always makes time for me and answers...
I could not have chosen a better care home for my sister, staff are excellent, atentative, friendly they give a very high level of care. They always have time for me and my sister who has very high care needs. The member of staff who I speak to about my sister, always makes time for me and answers my questions. All of the staff ae there for me and my sister when she needs them.
This is the second time in Waverly for my husband. Care received has always been excellent. He is quite happy there. Staff are also very caring.
This is the second time in Waverly for my husband. Care received has always been excellent. He is quite happy there. Staff are also very caring.
Thank you for your kind words, I will pass this on to the team.
Everyone of your staff are caring, polite and very helpful. They are always on hand to fulfil all the patient's needs at all times. The care that is received is always excellent and very professional. I would like to thank everyone for all of their help and long may it continue.
Everyone of your staff are caring, polite and very helpful. They are always on hand to fulfil all the patient's needs at all times. The care that is received is always excellent and very professional. I would like to thank everyone for all of their help and long may it continue.
Thank you for your kind words, we take pride in ensuring the right care is given to all of our residents.
My sister-in-law is very happy here.
My sister-in-law is very happy here.
Myself and all of the staff are very pleased your sister-in-law is happy in our home.
Excellent staff. Very professional, excellent care. Management is very professional. Good food.
Excellent staff. Very professional, excellent care. Management is very professional. Good food.
Thank you for taking the time to complete this review, it is very pleasing that you are happy with the care we provide your brother and our other residents.
My mam is a resident here and has been here for many years. There are some staff who I think could be better but management is great and the senior carer is fantastic, and when she is on and certain cares are on my mind they are put to rest. Since new management have come things have got a lot...
My mam is a resident here and has been here for many years. There are some staff who I think could be better but management is great and the senior carer is fantastic, and when she is on and certain cares are on my mind they are put to rest. Since new management have come things have got a lot better I hope this manager is here to stay as there have been a lot of changes since her arrival. I'm very happy with my mam's care here.
Thank you for your kind words, we pride ourselves to look after your Mum and the rest of our lovely residents.
My mam has been a resident for a number of years and at times over those years has not received the best care and management not helpful. There have been a number of managers lately and I am pleased to say the last 2 have been excellent. Also, the care my mam receives from the senior healthcare...
My mam has been a resident for a number of years and at times over those years has not received the best care and management not helpful. There have been a number of managers lately and I am pleased to say the last 2 have been excellent. Also, the care my mam receives from the senior healthcare carer is exemplary and she is an asset to the home. All my mum's needs are met by some carers in particular.
Thank you for your great review of our home, it is much appreciated. We will share your comments with our team as they will be delighted to read them. Take care.
Happy enough with everything. My dad is well taken care of.
Happy enough with everything. My dad is well taken care of.
Thank you for your feedback, we take pride in all that we do here at Waverley Lodge.
While Mam was in the home, she received excellent care. The home had a very warm and friendly feeling. The staff were very friendly, caring and supportive to Mam and us. Mam particularly enjoyed the food and thought it was just like "homemade". When we visited, it was always clean and tidy. Mum was...
While Mam was in the home, she received excellent care. The home had a very warm and friendly feeling. The staff were very friendly, caring and supportive to Mam and us. Mam particularly enjoyed the food and thought it was just like "homemade". When we visited, it was always clean and tidy. Mum was always well cared for, and we felt her needs were met as she required more care. We wish to thank everyone at Waverley Lodge for making Mam feel so cared for in her final months.
Myself and my team pride ourselves on the care, love, and support we give to our residents, it is always a pleasure to look after our residents, thank you.
All excellent.
All excellent.
Thank you for your comments, as a company we thrive on looking after our staff team.
Our mother lived in Waverley Lodge for just over 8 months. There were issues and concerns along the way which were slowly improving after numerous meetings but then things started to decline and after witnessing events with other residents and my mother we decided to move mam to another care home....
Our mother had visitors every day for 4-6 hours at times so we saw a lot of the workings of the home and the CQC rated this home as overall requires improvement if you doubt this review. One thing I can reveal is that I found staff sleeping most of the nightshift on my mother's floor while I waited all night for an ambulance for my mother.
We want to assure you that we take all comments about our home...
We were really saddened to read your review of our home as our team constantly strive to ensure that all residents are safe, supported and well cared for. We do appreciate your positive comment about the food at the home being good.We want to assure you that we take all comments about our home very seriously. Our records show that we met with you to speak about and resolve any matters you raised. These concerns were thoroughly investigated and the appropriate actions taken. You also raised concerns with the CQC who undertook an in-depth investigation. Some of the issues you raised were upheld and we have taken all appropriate action to ensure that these issues do not reoccur.
You mention that our home's CQC rating is requires improvement overall but we have maintained the ‘Good’ rating for care. As you can imagine we are working really hard to get the home back to its good overall rating. If you would like to discuss anything further our door is always open.
We had to select a care home for dad without being able to visit due to COVID restrictions. From the first phone call and talking to staff in the doorway, I got a really positive vibe that he would be well looked after. Every member of staff who interacted with dad did so in a kind, caring and...
We had to select a care home for dad without being able to visit due to COVID restrictions. From the first phone call and talking to staff in the doorway, I got a really positive vibe that he would be well looked after. Every member of staff who interacted with dad did so in a kind, caring and professional way. I had the utmost confidence on leaving that he would be well cared for until I saw him again the following day. Maintaining his dignity was very important to the staff. The home is bright and airy with lovely grounds and although dad didn’t eat much the food looked lovely. The care also extended to concern for my mother, bringing refreshments for us when we visited. I would recommend Waverley Lodge to anyone looking for a final place for loved ones.
Thank you so much for your review, we really do appreciate your positive feedback. It is so lovely to hear that you and your family felt great confidence in the home in caring for your loved one and supported your family. I will share your kind words with the staff team, who will be delighted by your praise. Take care and keep safe.
I think this home is run very professionally, very caring, polite and friendly. Doing the world of good for my wife and in a good area, easy to get to. So god bless all the staff and patients. Stay safe.
I think this home is run very professionally, very caring, polite and friendly. Doing the world of good for my wife and in a good area, easy to get to. So god bless all the staff and patients. Stay safe.
Thank you so much for your 5* review, we really appreciate your positive feedback. It is lovely to hear that you can see the difference that living at our home has made to your wife. We will share your kind words with our staff team, who will be delighted by your praise. Take care and keep safe.
I find the staff very helpful. I enjoy living in the home and I enjoy the food.
I find the staff very helpful. I enjoy living in the home and I enjoy the food.
Thank you so much for your lovely review, it is great to hear how happy you are at Waverley Lodge and how much you enjoy the food. I will share your kind review with all the staff.
Couldn’t have asked for better care during my mother’s time in a Waverley Lodge. Staff were really friendly from our first visit, nursing staff and named care were excellent.
Couldn’t have asked for better care during my mother’s time in a Waverley Lodge. Staff were really friendly from our first visit, nursing staff and named care were excellent.
They showed the family compassion and great...
Throughout, the nursing care was honest, professional and extremely well done.
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The care home lists weekly fees per person from £1,313 for residential care (respite from £1,313), from £1,313 for residential dementia care (respite from £1,313), from £1,566 for nursing care (respite from £1,566) and from £1,566 for nursing dementia care (respite from £1,566). Funding accepted: Self-Funding (Private), Local Authority, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
There are 41 Single Rooms and 2 Couples/Companion Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
3.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Waverley Lodge Care Home to verify any information. View our terms and conditions. Waverley Lodge Care Home has an Enhanced Service -what an Enhanced Service includes.