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Waverley Lodge Care Home

Bewick Crescent, Lemington, Newcastle upon Tyne, Tyne & Wear NE15 8AX
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Waverley Lodge Care Home, Newcastle upon Tyne
Waverley Lodge Care Home, Newcastle upon Tyne
Waverley Lodge Care Home, Newcastle upon Tyne

Waverley Lodge Care Home is located in Newcastle's Lemington suburb and is close to amenities, shops, public transport and the A1(M). The Metro Centre is just two miles away.

This purpose built care home provides accommodation in single occupancy rooms, most of which have en-suite facilities. Some are spacious enough for sharing.

Waverley Lodge features TV lounges and a quiet sitting room where residents can relax. Separate dining rooms, where residents socialise...  

Care Provided by Waverley Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,313From £1,313
Residential Dementia CareFrom £1,313From £1,313
Nursing CareFrom £1,566From £1,566
Nursing Dementia CareFrom £1,566From £1,566
The home does not charge any top-ups on local authority or self-funded fees.
The fees charged cover all of a resident's care needs, meals and activities.

However, there are additional costs for hairdressing, chiropody and dentistry.

Contact Waverley Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Malcolm Hanson(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (2)

Visiting

  • The home encourages family and friends to visit. However, they operate protected mealtimes in order to help residents focus on the nutritious meals prepared by the catering team. The home asks that visitors avoid arriving during meals.

Parking

  • Ample parking

Waverley Lodge Care Home Reviews (47)

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8.6

Waverley Lodge Care Home has a Review Score of 8.6 (8.573) out of 10, based on 5 reviews in the last 2 years. Over all time Waverley Lodge Care Home has 47 reviews.

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Review from J D (Son of Resident) published on 2 April 2026 Submitted via Postal Card
Overall Experience

Waverley Lodge Care Home is a warm welcoming place. Staff are attentive and very competent. Its a pleasure to visit as you can see residents are well cared for and happy. No complaints what so ever.

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Review from Pamela S (Wife of Resident) published on 24 July 2025 Submitted via Postal Card
Overall Experience

My personal experience with the management and staff at the care home has always been very good. I have always been treated with respect, and the care they give to residents is above and beyond everything, they are so dedicated. I can't praise them enough.

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Review from K H (Resident / Service User) published on 24 July 2025 Submitted via Postal Card
Overall Experience
I love the staff they are very helpful. I also love the garden area with all the lovely flowers.
It's good to get outside.

I'm content here whether I'm on my own or mixing with others.

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Review from John H (Respite Resident) published on 9 June 2025 Submitted via Website
Overall Experience

This is an ideal place for short term respite of which I was or long term residential care. The staff are approachable friendly & kind. The carers from nurses to domestics are excellent in their care & duties. All the residents are happy and easy to get along with. The food is great and choices are available for all dietary requirements. They have a veterans guide to residential care and have ex forces staying there. I was treat with dignity and respect throughout my time there, they go above & beyond to include everyone in all goings on. When I next need respite care I'll willingly go back.

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Review from Phylis I (Sister of Resident) published on 6 March 2025 Submitted via Postal Card
Overall Experience

I could not have chosen a better care home for my sister, staff are excellent, atentative, friendly they give a very high level of care. They always have time for me and my sister who has very high care needs. The member of staff who I speak to about my sister, always makes time for me and answers my questions. All of the staff ae there for me and my sister when she needs them.

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Review from A H (Wife of Resident) published on 10 May 2024 Submitted via Postal Card
Overall Experience

This is the second time in Waverly for my husband. Care received has always been excellent. He is quite happy there. Staff are also very caring.

Reply from Susan Mackinder, Manager at Waverley Lodge Care Home

Thank you for your kind words, I will pass this on to the team.

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Review from A S (Friend of Resident) published on 17 November 2023 Submitted via Postal Card
Overall Experience

Everyone of your staff are caring, polite and very helpful. They are always on hand to fulfil all the patient's needs at all times. The care that is received is always excellent and very professional. I would like to thank everyone for all of their help and long may it continue.

Reply from Susan Mackinder, Manager at Waverley Lodge Care Home

Thank you for your kind words, we take pride in ensuring the right care is given to all of our residents.

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Review from A D (Son-in-law of Resident) published on 17 November 2023 Submitted via Postal Card
Overall Experience

My sister-in-law is very happy here.

Reply from Susan Mackinder, Manager at Waverley Lodge Care Home

Myself and all of the staff are very pleased your sister-in-law is happy in our home.

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Review from J M (Brother of Resident) published on 16 November 2023 Submitted via Postal Card
Overall Experience

Excellent staff. Very professional, excellent care. Management is very professional. Good food.

Reply from Susan Mackinder, Manager at Waverley Lodge Care Home

Thank you for taking the time to complete this review, it is very pleasing that you are happy with the care we provide your brother and our other residents.

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Review from C B (Daughter of Resident) published on 14 November 2023 Submitted via Postal Card
Overall Experience

My mam is a resident here and has been here for many years. There are some staff who I think could be better but management is great and the senior carer is fantastic, and when she is on and certain cares are on my mind they are put to rest. Since new management have come things have got a lot better I hope this manager is here to stay as there have been a lot of changes since her arrival. I'm very happy with my mam's care here.

Reply from Susan Mackinder, Manager at Waverley Lodge Care Home

Thank you for your kind words, we pride ourselves to look after your Mum and the rest of our lovely residents.

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Review from Allison B (Daughter of Resident) published on 8 November 2023 Submitted via Postal Card
Overall Experience

My mam has been a resident for a number of years and at times over those years has not received the best care and management not helpful. There have been a number of managers lately and I am pleased to say the last 2 have been excellent. Also, the care my mam receives from the senior healthcare carer is exemplary and she is an asset to the home. All my mum's needs are met by some carers in particular.

Reply from Sue Mackinder, Home Manager at Waverley Lodge Care Home

Thank you for your great review of our home, it is much appreciated. We will share your comments with our team as they will be delighted to read them. Take care.

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Review from S G (Son of Resident) published on 7 November 2023 Submitted via Postal Card
Overall Experience

Happy enough with everything. My dad is well taken care of.

Reply from Susan Mackinder, Manager at Waverley Lodge Care Home

Thank you for your feedback, we take pride in all that we do here at Waverley Lodge.

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Review from C J (Daughter of Resident) published on 2 August 2023 Submitted via Postal Card
Overall Experience

While Mam was in the home, she received excellent care. The home had a very warm and friendly feeling. The staff were very friendly, caring and supportive to Mam and us. Mam particularly enjoyed the food and thought it was just like "homemade". When we visited, it was always clean and tidy. Mum was always well cared for, and we felt her needs were met as she required more care. We wish to thank everyone at Waverley Lodge for making Mam feel so cared for in her final months.

Reply from Susan Mackinder, Manager at Waverley Lodge Care Home

Myself and my team pride ourselves on the care, love, and support we give to our residents, it is always a pleasure to look after our residents, thank you.

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Review from Clarice T (Resident / Service User) published on 12 June 2023 Submitted via Postal Card
Overall Experience
Excellent.
Everyday toilet roll is needed.
I found the staff and food all excellent, nice place to be.
The staff are special - employer please note; take care of your staff.

All excellent.

Reply from Susan Mackinder, Manager at Waverley Lodge Care Home

Thank you for your comments, as a company we thrive on looking after our staff team.

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Review from Lynn F (Daughter of Resident) published on 11 May 2023 Submitted via Website
Overall Experience
Our mother lived in Waverley Lodge for just over 8 months. There were issues and concerns along the way which were slowly improving after numerous meetings but then things started to decline and after witnessing events with other residents and my mother we decided to move mam to another care home. My mental health and health could not take any more stress.
I could go into great detail to explain this review but I cannot for reasons. All I will say is please please think long and hard and research before moving your loved one into this care home. There is some genuine caring staff but there is not enough of them. One positive - the food is good.

Our mother had visitors every day for 4-6 hours at times so we saw a lot of the workings of the home and the CQC rated this home as overall requires improvement if you doubt this review. One thing I can reveal is that I found staff sleeping most of the nightshift on my mother's floor while I waited all night for an ambulance for my mother.

Reply from Jane Mack, Regional Manager at Waverley Lodge Care Home
We were really saddened to read your review of our home as our team constantly strive to ensure that all residents are safe, supported and well cared for. We do appreciate your positive comment about the food at the home being good.

We want to assure you that we take all comments about our home...  

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Review from Maria W (Daughter of Resident) published on 17 June 2021 Submitted via Website
Overall Experience

We had to select a care home for dad without being able to visit due to COVID restrictions. From the first phone call and talking to staff in the doorway, I got a really positive vibe that he would be well looked after. Every member of staff who interacted with dad did so in a kind, caring and professional way. I had the utmost confidence on leaving that he would be well cared for until I saw him again the following day. Maintaining his dignity was very important to the staff. The home is bright and airy with lovely grounds and although dad didn’t eat much the food looked lovely. The care also extended to concern for my mother, bringing refreshments for us when we visited. I would recommend Waverley Lodge to anyone looking for a final place for loved ones.

Reply from Julie Booth, manager at Waverley Lodge Care Home

Thank you so much for your review, we really do appreciate your positive feedback. It is so lovely to hear that you and your family felt great confidence in the home in caring for your loved one and supported your family. I will share your kind words with the staff team, who will be delighted by your praise. Take care and keep safe.

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Review from Brian O (Husband of Resident) published on 21 May 2021 Submitted via Postal Card
Overall Experience

I think this home is run very professionally, very caring, polite and friendly. Doing the world of good for my wife and in a good area, easy to get to. So god bless all the staff and patients. Stay safe.

Reply from Julie Booth, Manager at Waverley Lodge Care Home

Thank you so much for your 5* review, we really appreciate your positive feedback. It is lovely to hear that you can see the difference that living at our home has made to your wife. We will share your kind words with our staff team, who will be delighted by your praise. Take care and keep safe.

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Review from Sarah K (Resident / Service User) published on 7 May 2021 Submitted via Postal Card
Overall Experience

I find the staff very helpful. I enjoy living in the home and I enjoy the food.

Reply from Julie Booth, Manager at Waverley Lodge Care Home

Thank you so much for your lovely review, it is great to hear how happy you are at Waverley Lodge and how much you enjoy the food. I will share your kind review with all the staff.

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Review from Richard L (Son of Resident) published on 5 February 2020 Submitted via Website
Overall Experience

Couldn’t have asked for better care during my mother’s time in a Waverley Lodge. Staff were really friendly from our first visit, nursing staff and named care were excellent.

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Review from J B (Daughter of Resident) published on 16 January 2019 Submitted via Postal Card
Overall Experience
I want to offer particular commendation to the staff who cared for my 93 year old mother, who had advanced dementia and extreme frailty, in the weeks leading up to her death.
The staff treated my mother with respect, tenderness and love.
They showed the family compassion and great thoughtfulness.
Staff went out of their way to make my mother's dying days a quality, dignified and at times moving and profound experience for us all.

Throughout, the nursing care was honest, professional and extremely well done.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 November 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Waverley Lodge Care Home.

Upcoming Events

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Awards / Recognitions (1)

  • 15 Feb 2016Recipient: Hill Care

Accreditations

There are no accreditations posted yet for Waverley Lodge Care Home.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Waverley Lodge Care Home

What types of Care is Waverley Lodge Care Home registered for?

Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Waverley Lodge Care Home have?

There are 41 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Waverley Lodge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Waverley Lodge Care Home to the centre of Newcastle upon Tyne?

3.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Waverley Lodge Care Home to verify any information. View our terms and conditions. Waverley Lodge Care Home has an Enhanced Service -more info.