






Rosemount Care Home in Whitley Bay offers purpose-built accommodation for up to 60 residents. The home's team of experienced and supportive staff has a genuine desire to provide the best care possible to each individual.
Each bedroom has ensuite facilities and residents are encouraged to personalise their rooms to make them feel more at home. Residents' families are involved as much as possible in their care to ensure they receive the...
Care Provided by Rosemount Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Rosemount Care Home for full pricing details and T&Cs.
Contact Rosemount Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Roseberry Care Centre (England) Ltd
- Private Owned
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1988
- Last Refurbishment: 2025
- Number of floors: 1
Room Information
- Single Rooms (60)
Visiting
- They welcome visitors at all times. Please ensure you sign in on entering and out on exiting the building.
Parking
- There is free parking on site.
Rosemount Care Home Reviews (54)
Rosemount Care Home has a Review Score of 8.9 (8.850) out of 10, based on 12 reviews in the last 2 years.
Over all time Rosemount Care Home has 54 reviews.
The staff at the home are lovely. Current management are relatively new, and already the care and attention of the new team is showing on every level. I feel the home is on a journey to become excellent, which shouldn't be too far away. Facilities are being improved, and new services are being added/made available to residents. I would recommend this home be in your list for consideration.
Thank you for your kind words of appreciation and encouragement. We are very grateful and it means a great deal to us all to know we are meeting your expectations.
My Dad went in there in May as a Nursing Care resident and I can say that the nursing care has been excellent with a real sense that the staff care about him (The medical leads are superb) which obviously gives our family peace of mind. The staff are very polite and nothing is too much trouble for them.
Thank you for your positive comments, we are pleased your dad has settled in well and that the care has been excellent, we will ensure this is passed on to the manager and staff team.
The home is currently fully staffed and my mother is treated well and with dignity by all. I am reassured she receives the appropriate care and support.
She enjoys the food and has put much needed weight on recently.
The activity staff are also excellent and encourage all residents to join in. There were many fun activities over the xmas period.
Communication with relatives is good, the manager has an open door policy and I am confident that any issues will be sorted out as soon as possible. The monthly relatives meetings are very useful and new Admin staff has improved communication via emails and social media.
Overall Rosemount Care Home has a bright and happy atmosphere and deserves the 'Good' CQC rating recently awarded.
Thank you for the positive feedback and I will pass your comments to the team. The feedback is much appreicated.
Rosemount is a wonderful care home that feels warm and homely, made by the caring and kind staff. Moving my dad into a care home, due to his increasing needs was an emotional wrench for our family. However, Norma and ehr team have been so supportive of my dad and us as a family that the transition has been as smooth as possible. The staff are caring and attentive. They work so hard to create a home from environment. The food is top notch and the activities are engaging and fun. I could not recommend Rosemount highly enough!
Thank you so much for your heart-warming review of your experience of the care your dad is receiving in Rosemount. We are so pleased he has settled in well and feels at home and enjoying the activities. The catering team work extremely hard to provide high quality nutritious meals and liase with the residents for choice and preferences. We will ensure your thanks are passed to the staff team.
Massive improvement from Norma and Team and Deserved Good on last Ratings Great improvement on Communication From Catherine in Admin office and Staff very approachable Some things as always need tweaking But would definitely Recommend Rosemont as a Care Home
Thank you for the comments and the ongoing support. I will pass the comments to the team
We spent very precious time together. One of the activity ladies took a family photo which was then printed and framed for my sister. I can't thank the manager and team enough for what they did for us. My brother was impressed by the happy atmosphere and friendly team.
My heartfelt thanks again.
Thank you for your lovely comments and I am delighted the team came together to make this special for all of you, but especially your sister. This is what we aim to do for all of our residents at Rosemount
All the staff are caring, patient, friendly and professional, knowledgeable and appropriate attentive to the needs of my relative. My relative is non verbal but it is clear she feels loved by her care team and that assures me that the above observation of staff is genuine and continuous even outside of my visits. There have been improvements to the building maintenance but I do feel that budget for staffing is more important.
Thank you for your lovely comments. I will pass this onto the team who will appreciate this.
The family & I feel there is a great improvement in the care & appearance of Rosemount in the last six months. The manager is very dedicated and caring, who has raised the level of the home since she arrived. The care & domestic staff are very professional and standards have definitely improved.
Thank you so much for taking the time to leave a review, recognising the improvements that have been made since the manager came on board.We really do have a great team at Rosemount and it's lovely to see that being acknowledged. Thank you.With best wishes, Group Business Development Director
The home has improved considerably since the introduction of a new manager last year! As I see on a daily basis, staff are clearly committed to doing the best job they can. They are always respectful and genuinely caring. All staff, including nurses, carers, kitchen and cleaners work hard and provide very good support. I feel reassured that my wife is in safe hands.
Thank you so much for your thoughtful review.It's great to read what a positive impact our Home Manager has made and that the whole team are committed to doing the best job they can.It's lovely to know that you feel your wife is in safe hands.With best wishes, KeatleyGroup Business Development Director.
But since being at the home he has come back to life and I have the staff and manager to thank for this.
He seems so much brighter and happier, I was expecting this process to be stressful for both grandpa and our family, but it has been so easy and smooth again thanks to the manager and her staff, could not recommend this home enough.
Thank you so much for your wonderful review and 5* rating!It's so lovely to read about your grandpa and to know he is thriving at Rosemount.By writing your review it has enabled the team to read about the hugely positive impact they have had, not only for your grandpa but also for you.Moving...
A really big difference in the care home from the day the manager took over. Really approachable, open and honest, her and her team have worked really hard to improve things for residents. When she says she will do something it's done and is working very hard to achieve better for the home. Has recently been taken over and things are definitely moving in the right direction.
What a fantastic review. Thank you so much for sharing your thoughts. The team continue to work really hard to provide a great service for their residents. It's lovely for the team to read what a positive impact they are having. With best wishes, Honor Keatley, Group Business Development Director
I went later on with my mum and pushed the buzzer and was told the staff "were on their way". My father requested I stayed during this change and the staff would not allow us to. We waited closely to his room for over 30 minutes. We went back into his room and he stated that the staff searched vigorously through all his belongings we had just brought in, eying up all the designer t-shirts he had.
We visited again the next day and my father was not at all himself, he was shaking erratically. It was like he was given too much medication. One day later, we got a phone call to say he had sadly passed away.
Tonight we went back to the home to collect his belongings and we were greeted by a very poorly resident who should not have been at the door unattended. There were no staff visible at all.
Think twice about this home.
The manager, carers and staff are very caring and supportive. Good selection of menus.
Generally good, safe environment. Care staff generally very helpful and supportive. New manager doing a good job. Excellent contact and communication with residents and relatives.
He spent the final months having nursing care. He was so weak, unable to press his buzzer. He would shout when he needed assistance. A carer closed his door so no one could hear him shouting. The buzzer was also placed out of his reach many times.
My dad's final weeks were very upsetting. I visited and he was dirty. I had to ask for him to be cleaned. I dread to think how long he'd have been left if I hadn't gone in.
There were safeguarding concerns raised by a healthcare professional about dad's care. I'm unsure of the outcome and my dad has recently passed away.
Rosemount hasn't initiated any contact since my dad passed away. No condolences offered by management.
Manager and staff all very kind. Glad my mam is safe and happy. The room is big enough for her needs. Only complaint is the drinks trolley coming around and some staff not knowing how to make basic cupper coffee!
The next best thing to living at home.
Over 18 months my family member was at Rosemount, we were never satisfied with her care. Her room was dark, dingy and more often than not extremely smelly. We did complain but things never improved. According to her contract with the home she was supposed to have a chair provided, so she spent many hours sitting on a commode even to eat her meals until we organised a chair for her. Her last few weeks she had been moved to nursing care but we saw no change in her care. We tried to speak to the nurse in charge (but they were always in meetings). The day before she passed away she was taken to hospital, not even to be accompanied by a member of staff until a family member could get there. Hospital staff were appalled by her condition dirty and dehydrated. The management of Rosemount needs to be ashamed of the way this lady spent the last days of her life.
Permanent staff are friendly and helpful.
Good activities arrangments.
I find the staff/carers extremely kind and very caring. They were extremely good with my mother, who came here but sadly passed. The staff have been wonderful with my dad. I honestly can't fault them.
Thank you for taking the time to leave a review for Rosemount; your kind comments will be shared with the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 May 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Rosemount Care Home.
There are no upcoming events for Rosemount Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Rosemount Care Home.
Accreditations
There are no accreditations posted yet for Rosemount Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Rosemount Care Home
What types of Care is Rosemount Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Rosemount Care Home have?
There are 60 Single Rooms.
What are the Facilities & Services at Rosemount Care Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Rosemount Care Home to the centre of Whitley Bay?
1.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rosemount Care Home to verify any information. View our terms and conditions. Rosemount Care Home has an Enhanced Service -more info.