






Rosemount Care Home in Whitley Bay offers purpose-built accommodation for up to 60 residents. The home's team of experienced and supportive staff has a genuine desire to provide the best care possible to each individual.
Each bedroom has ensuite facilities and residents are encouraged to personalise their rooms to make them feel more at home. Residents' families are involved as much as possible in their care to ensure they receive the...
Care Provided by Rosemount Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Rosemount Care Home for full pricing details and T&Cs.
Contact Rosemount Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Roseberry Care Centre (England) Ltd
- Private Owned
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1988
- Last Refurbishment: 2025
- Number of floors: 1
Room Information
- Single Rooms (60)
Visiting
- They welcome visitors at all times. Please ensure you sign in on entering and out on exiting the building.
Parking
- There is free parking on site.
Rosemount Care Home Reviews (54)
Rosemount Care Home has a Review Score of 8.9 (8.850) out of 10, based on 12 reviews in the last 2 years.
Over all time Rosemount Care Home has 54 reviews.
My husband was a resident at Rosemount Care Home for several months and I cannot begin to express my gratitude to the staff for the care administered in trying times. I understand that staffing can be an issue, but they pulled together and provided him with the best care and kindness and for that I will be eternally grateful. They catered to his specific needs with no question and always had a smile with the service provided. Thank you Rosemount, you were outstanding.
Rosemount Care Home care staff doing everything possible to mitigate the impact of Lewy Body Dementia as diagnosed earlier this year.
Thank you for taking the time to leave a review, your kind comments will be shared with the team at Rosemount.
Staff seem genuinely caring and know the residents well. They seem to be regular staff and not "bank" staff.
Thank you for taking the time to leave a review; your kind comments will be shared with the team at Rosemount.
I would not recommend that anyone send a relative to this place. My mum was here for a while and we were so pleased to be able to get her out. The rooms were dark and dingy and were not kept properly clean, my mum was always sitting on her own in dirty clothes and one time I found her still in bed at 11.30 am with dirty clothes lying on top of her. Only one member of staff would engage with me when I asked questions, the others would literally run away and a woman, who I assume was the home manager, was very rude to me when I waited to speak to her. The staff did not actively come to speak to me to let me know how my mum was doing or settling in. The residents seem to be sitting in the day room most of the time in front of a very small TV, with little or no engagement with staff. Unbelievably, when my sister went to visit my mum one day and found her in the day room with one of carers fast asleep. When she woke up, she did not care that she had been caught sleeping on the job!
We cannot find any fault at all with Rosemound Care Home. All the staff looked after our mam and nanna with the greatest of dignity and respect. Thank you.
I would not recommend this care home to anyone. My dad was in here for about 5 weeks before passing away and was not looked after very well, hardly ever washed or shaved, his bed was not made, the floor in his room was sticky, that part of the building stunk to high heaven. The staff, especially the Manager, hid in her office, spoke to Mum once and the Head Nurse could not give my mum an update on his wellbeing. Some of the staff were helpful - my mum had to help him. She would find him sitting in his own filth, when he was given a drink no one was there to help him drink it, he couldn't do that on his own. No stimulation in that lounge, the poor souls just left to sleep all day. I could go on but running out of space. I hope this review is published as I want other relatives to know what it is like. I doubt if it will be published but live in hope.
My wife was in the home for over four years and passed away last week. She was not able to stand or walk by herself but the care and attention given by the staff made her life so much better in these four years. In her last few months, she became very frail but the medical staff were very responsive to her needs, supported by the care and attention of the other staff. They also helped and supported me through the final days. I could not thank them enough.
This is an update on a previous review as our Dad has since passed away. During the weeks leading up to his passing, I can only describe the care that he received as exceptional. Every member of the team, including the manager, were so kind and thoughtful to Dad. That care also extended to myself and my brother. Thank you to all!
I was disappointed by the overall inconsistency of care. The care staff were pleasant respectful and caring but my husband was seriously ill and dying and there weren't enough of them to care for him. He spent long hours waiting for attention.
Thank you for taking the time to submit a review. I'm sorry to hear that your experience at Rosemount Nursing Home did not meet your expectations. Your feedback will be discussed with the team at Rosemount, however, I am happy to discuss this further should you wish to do so.
Due to my brother receiving excellent care, it makes me feel very relaxed under difficult circumstances, knowing he is well taken care of is very important.
Day one was a disaster and prompted a complaint to the CQC. The experience after that was varied but never good. Even allowing for Covid absences and visiting restrictions, the provider falls short in many areas. It was often difficult to find a member of staff to help and they are often attending meetings. Checks on residents are not frequent enough. Care of personal property is lamentable.
My father was sadly only at Rosemount for a short period of time due to his poor health, but during that time all the staff were exceptional, always willing to help and a pleasure to talk to. The place itself is well located with pretty outside areas and plenty of parking available. Like most care homes, staff are very stretched and they do their best under what I can only imagine are very difficult circumstances.
The care and comfort offered by Rosemount's staff was beyond our expectations and it allowed my mother to have a quality of life beyond her expectations and ours.
The medical needs of my mother were quite extensive, but the attentive and caring work of the staff allowed her to live her final months in a thoroughly enjoyable way.
She loved being here. She called it home.
Thank you to the care assistants at Rosemount Care Home they were cheerful and supportive to our father. They are under extreme pressure due to lack of staff. 1:1 care is not always possible.
Our father was admitted to Rosemount and was in 10 days Covid isolation. These were 10 days lost for the family. The management lacked proactive interaction with the family at the beginning of our father's stay. This we feel should have been done immediately, to ensure correct care needs were in place: food plan, special needs for our father (chair from home) character assessment (you cannot obtain this information from a piece of paper!) This is so important in building up a rapport between the management and the family.
Sadly our father passed away. We arranged to collect his belongings, there was no empathy shown from management upon arrival. When we departed it was a short "look after yourselves" and "can you complete this review for us".
We cannot change things for our father but we want to ensure that future residents and families receive the management support expected and needed at what is a very stressful time.
Thank you for your feedback. We are sorry to hear that you were disappointed with the services provided at Rosemount, please be assured your comments will be looked in to.
The home promises so much but does not deliver. My mum is deteriorating visibly and I am told she is 'fine'. I need to move her whether it is in North Tyneside or closer to myself in South West Wales.
I cannot recommend Rosemount highly enough. My aunt recently made the transition from her own home to Rosemount and she has never been happier. Staff and management are truly superb; nothing is ever too much trouble. The care provided is second to none and the atmosphere always warm and welcoming. We are incredibly lucky to have such a marvellous facility on our doorstep here in North Tyneside and I am very thankful to them all for all of their superb ongoing care and attention to my aunt. First-class in every respect!
I have visited a family friend here, and have always found that she is very happy and well cared for. It is such a nice and friendly environment. The staff are extremely caring, and the manager is very approachable.
Thank you for your positive review and kind words; I will ensure your comments are passed to the Manager and her team.
My mam is very happy and is well looked after by the very caring staff. All members of staff at every level are very friendly and caring. Staff are very approachable and helpful. As a family, we are pleased with our decision to choose Rosemount.
Many thanks for your positive review and kind words; I will ensure they are shared with the staff team at Rosemount.
At the start of this review I wrote my mam was a resident there, within a week her health went severely downhill and she passed away. The staff were amazing, myself and other brothers, sisters and partners ,nieces and nephew were there her last week 24/7 the staff couldn’t do enough for us and the Rosemount staff team and management are second to none. Thank you so much Rosemount xx
Thank you for your very kind words at such a difficult time. The provision of high-quality care is very important to us so we are delighted that you were happy with your mam's care.
Have had difficulty with my husband being in care, like anywhere it’s not perfect. Without exception the staff are caring and give their all, it has been hard for them to watch in the current situation, they are tired but still smiling. They care with affection and patience. I feel they are like my family now and look upon them as friends as well. The management are approachable and you are able to discuss your worries and fears.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 May 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Accreditations
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