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The White House Nursing Home

Monkton Lane, Monkton Village, Jarrow, Tyne & Wear NE32 5NN
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The White House Nursing Home, Jarrow
The White House Nursing Home, Jarrow
The White House Nursing Home, Jarrow

The White House residential Home is based in the heart of Monkton hall Jarrow. The home provides residential care with support from its long standing team, where your relative is always assured of a friendly familiar face.

They focus on individuals and their capabilities, not just needs, and design bespoke care plans with the person who has chosen to stay with The White House.

It is a small home that can...  

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Care Provided by The White House Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,400 - £1,500£1,400 - £1,500
Residential Dementia Care£1,450 - £1,500£1,450 - £1,500

Contact The White House Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Kelly Taylor (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 51+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1990
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (32)

Visiting

  • Open visiting but the home does operate a protected meal times philosophy and discourage visiting at meal times.

Parking

  • Free parking on site

The White House Nursing Home Reviews (38)

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9.1

The White House Nursing Home has a Review Score of 9.1 (9.058) out of 10, based on 5 reviews in the last 2 years. Over all time The White House Nursing Home has 38 reviews.

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Showing 38 reviews matching selected criteria
Review from Deirdre M (Wife of Resident) published on 29 May 2026 Submitted via Website
Overall Experience
My husband has been in the White House for over 2 years and the staff have looked after him like he was a loved member of their family, they are professional and so caring I couldn't wish for a better home, now he's had to move to Dementia Nursing he had to move but the Manager and all the staff have made this transition seem less of which I am so grateful,

Many thanks to each and everyone involved in his care.

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Review from Angela s (Sister of Resident) published on 22 May 2026 Submitted via Website
Overall Experience

My brother has been a resident for the last 2 years. The management and staff have been absolutely amazing not only in his care but also off his feelings. They have taken the time to get to know his likes and dislikes and also his moods. The activities and events have been brilliant. The manager and her staff in my opinion have been the best we as a family could have ever hope to have looking out for my brothers best interests. I also love that we are kept informed of every thing that goes on and our feelings and wishes are always considered.

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Review from Edith F (Sister of Resident) published on 29 September 2025 Submitted via Postal Card
Overall Experience

The experience was entirely positive. They were professional but at the same time very friendly. They had security of the residents as a priority; asking name and relationship to the resident, making sure I signed in. My sister has only positive things to say about this nursing home. She is happy loves the staff and is impressed by the food.

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Review from T C (Daughter of Resident) published on 17 September 2025 Submitted via Website
Overall Experience

A lovely home. The staff are all friendly, caring and I am always kept up to dated with my dad's care and any problems. They is always activities for the residents . Over I am very happy with the care my dad receives. I would recommend this home .

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Review from Rachel C (Next of Kin) published on 4 March 2025 Submitted via Website
Overall Experience

My mother stayed at The White House for just over 2 years, only leaving due to her needing nursing care. The staff really do make the home, they had a laugh with her and were always patient, friendly and caring. They always have time for family members too and are very responsive and helpful regarding any queries. The management are absolutely great and offered me help and support, going above and beyond in various stressful times. I couldn't have asked for a nicer group of people to take care of her and I know she will certainly miss them!

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Review from B S (Daughter of Resident) published on 20 August 2024 Submitted via Website
Overall Experience
The White House was the home chosen by my mother after an emergency respite admission. This was an extraordinarily difficult time for us all made bearable by the caring and committed staff.
The room was decorated for Mum moving into her room, with colours of her choosing. This, alongside being able to bring her treasured furniture, made a huge difference to her being able to call the care home 'home'.
The staff are your greatest asset. They work hard, are dedicated and have at all times shown compassion.

I am very aware that the infrastructure desperately needs work. This is no reflection on how it is managed and cared for on a daily basis, but the company managing this superb staff and care facility very much need to invest time and effort bringing the building to match the high standards of care shown by it's staff; this would not only improve the quality of the environment for people who call the White House home, but would show they value the hard work and care shown.

Reply from Steve Smith, Operations Manager at The White House Nursing Home

Thank you very much for your feedback and recognition of our hard-working team. I note your comments regarding infrastructure and will pass them on to our owners your feedback, is much appreciated in this regard and will be discussed with them and our manager.

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Review from J T (Daughter of Resident) published on 20 August 2024 Submitted via Website
Overall Experience
I was lucky enough to be able to visit friends abroad, during July this year. Of course with Mum being in the home, and me as her main carer, I was torn whether to go or not.
But not for long, I had senior staff looking out for my long-term welfare, first of all, which I can't thank them enough for. Then, of course, I had Mum's wellbeing to think about. As I had no worries about her care. Much to my amazement, I had video calls from Mum, whilst I was away, showing me how well and happy she was, and though she didn't really know who I was. My mind was put at rest, and I could relax.

I am very grateful to The White House, who I feel are like extended family, I would do anything I could to help them, in what is such a hard job. As I know the care is centered around every individual patient. Who they are genuinely fond of, plus you have staff there, who have been there since the home opened. Not many can be so proud of the staff, who are that loyal, these days.

Reply from Steve Smith, Operations Manager at The White House Nursing Home

Thank you very much for your kind feedback and recognition of our fantastic team.

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Review from Sue M (Daughter of Resident) published on 20 August 2024 Submitted via Website
Overall Experience

Our Mam came to the White House for respite following a stay in hospital and has subsequently become a permanent resident. From our very first phone call to the present time we have experienced an outstanding level of care and consideration towards Mam and us (her family) we feel very confident that Mam is in a safe and caring environment and all her needs are being met. The home has an open visiting policy and we are made to feel welcome at each visit. All staff members we have met have shown the same high level of friendly considerate care. As a family, we are more than happy with the care Mam is being given at the White House, and would highly recommend this Care Home.

Reply from Steve Smith, Operations Manager at The White House Nursing Home

Thank you very much for your kind comments and recognition of our fantastic team.

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Review from A M (Son of Resident) published on 20 August 2024 Submitted via Website
Overall Experience

Overall I am very pleased with my mother's stay at The White House. The staff are caring and look after her well. The room and building could possibly benefit from being redecorated but the staff more than make up for this with their care.

Reply from Steve Smith, Operations Manager at The White House Nursing Home

Thank you very much for your feedback and recognition for our hardworking staff team who always give their best. I have taken note of your feedback re decoration and specifically the room and will work with the management team to bring about improvements in this regard.

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Review from A S (Brother of Resident) published on 20 August 2024 Submitted via Website
Overall Experience

I don't have any problems whatsoever with The White House's care of my brother and the staff are always very attentive to myself and my brother receives visits from friends and the staff always keep me informed about any problems and appointments that my brother has.

Reply from Steve Smith, Operations Manager at The White House Nursing Home

Thank you very much for your kind feedback and recognition for our hardworking team at Whitehouse which I know will be very much appreciated by all.

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Review from J F (Daughter of Resident) published on 20 August 2024 Submitted via Website
Overall Experience

What an absolutely lovely residential home! Every member of staff I've met are pleasant, caring, recognise me and who I'm there to visit. My mam is treated with respect and dignity. They have a laugh with her, my mam appears to love every one of them! It's an absolute pleasure visiting my mam. She's happy, content, clean and looks well cared for. She's obviously comfortable where she is, she never says she wants to leave or she doesn't like her room. She joins in all the activities and from photos I see she loves every minute. I'm kept updated by staff of any issues involving my mam, ie if she's poorly etc. I attended a review recently with a member of staff to discuss my mam's care, which I think was a brilliant idea and I have another one booked in. It may not be the most modern, up to date home but that doesn't matter. It's clean, has fantastic staff and it actually has a lovely homely feel to it. All I want is my mam to by happy, well looked after and cared for and she has it.

Reply from Steve Smith, Operations Manager at The White House Nursing Home

Thank you so much for your kind feedback and recognition regarding our team at Whitehouse care home.

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Review from Christopher W (Son of Resident) published on 23 February 2024 Submitted via Website
Overall Experience
Reviews are vetted so you can only say so much.
There were some great great carers here but others who clearly didn't care at all.
Serious health and safety issues. I frequently had sickness and diarrhoea after visits.
Mam and her room were often dirty and stained with dried excrement.
Her clothes rarely coordinated. Her hair was often not tidy on visits and her fingernails, and sometimes she herself were simply filthy.
I can't state strongly enough against using this facility for your loved ones.
Her room was not supervised adequately and totally insecure. Other residents frequently entered her room and terrorised her.
High turnover of staff. Good staff generally didn't stay long.
There are a lot more, more serious incidents to complain about, but, as I say, I can only say so much.

Stay safe and stay away from The White House.

Reply from Steve Smith, Regional Manager at The White House Nursing Home

We are obviously disappointed that your experience of White House Care Home has been a negative one.

Our aim is to provide the best possible care to those we support, and it is something we take very seriously.

We have high regard for our care staff who care deeply for each resident but...  

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Review from Patricia K (Sister of Resident) published on 15 June 2022 Submitted via Postal Card
Overall Experience

My brothers and I are more than happy with The White House Nursing Home for the care my sister gets. It's obvious she loves it there, the staff are brilliant and they are very obliging, always pleasant and worth their weight in gold. I do think the place could do with a spruce up.

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Review from H F (Daughter of Resident) published on 14 April 2022 Submitted via Postal Card
Overall Experience

You need another option box as very poor doesn't come close and 200 words is grossly insufficient to complain about this appalling home. Our family would never have placed our mother here but the hospital discharged her there - do they inspect it! She had broken her knee while in the hospital's care and was sent here for rehab but for seven weeks she was sat in a chair all day with no stimulation whatsoever, looking at dirty surroundings - we took endless photos to back this up. From day one, we were disgusted by what we saw and the levels of neglect and lack of care our mother received. When she fell out of bed, which resulted in horrendous facial bruising, they had to admit no crash mat was in place. It was shocking how much weight she lost. The majority of residents have no visitors, so this home needs to be closed for the sake of these poor people with no voice. As I said, you need larger forms as so many complaints.

Reply from Steve Smith, Operations Manager at The White House Nursing Home

We take all feedback very seriously. We are committed to providing support and stimulation for all of our service users in line with their preferences and personal circumstances. We provide personalised nutritional support for each service user and any concerns are escalated to GP and or dietician...  

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Review from Alison (Daughter of Resident) published on 14 December 2018 Submitted via Website
Overall Experience
My mam came to the White House Nursing Home for initially 2 weeks respite care, due to advanced Alzheimer's disease. We chose The White House Nursing Home, following research and first-hand recommendations and on the standard of care, the home were able to provide. We visited the home with my mam on spec, our questions were answered and we felt reassured.

Following the 2 weeks respite, my mam settled, she was eating and had made friends with other residents, therefore as a family along with the CPN and social services input, we decided that long-term care was in my mam's best interests, she was at risk of injury and self-neglect. This was an extremely difficult decision to have to reach, however the care and support from all the staff has made the decision more bearable and proven to us that my mam is in the best place to receive the level of care and support she requires and to keep her safe, which my father and myself were no longer able to provide for her.

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Review from Tony J (Son of Resident) published on 18 October 2018 Submitted via Website
Overall Experience
My Mam is very precious and loved by her husband, my brother and his partner along with my wife and I.

Unfortunately, due to her mental and physical decline, she is very vulnerable and needed 24hr care. Though it was a very difficult decision it was necessary to place her in a care setting in May of 2018. Following numerous enquiries, we decided on The White House for her care provision.

The standard of care, concern and interest is excellent.

Staff take a genuine interest in the residents and the care provided is first class.

The only drawback is that the building and it's furnishings require a degree of refurbishment and investment, that said I have no hesitation in recommending the White House Nursing Home due to the quality of care offered.

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Review from Brian J (Son of Resident) published on 12 September 2018 Submitted via Postal Card
Overall Experience

Mam was admitted to the home as a result of a family crisis and mam's deteriorating mental state through her dementia. This was a traumatic time for the whole family but the home manager and the support of senior staff were superb during this time. The staff team are warm and caring and mam seems relaxed and happy there. We as a family would highly recommend the home to any potential people who may need such a service.

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Review from G L (Husband of Resident) published on 21 August 2018 Submitted via Postal Card
Overall Experience

My wife has only been a resident for a few weeks. So far... so good!

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Review from Angela W (Daughter of Resident) published on 11 June 2018 Submitted via Postal Card
Overall Experience

My dad was only at the home for a short period before his death but the standard of care he received was outstanding. The staff were very friendly and caring not only to my dad but also to our family. Nothing was ever a problem for them. Both manager and staff went above and beyond to make sure the last few weeks of my dad's life were happy. I could not fault them at all. Excellent nursing home.

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Review from Paul L (Son of Resident) published on 11 June 2018 Submitted via Postal Card
Overall Experience

My Father was only in the home 2 weeks before he passed away. The staff and management couldn't do enough for my Father in this time. They treated my Father with total respect and he was so happy whilst there. We visited other homes prior to admission but The Whitehouse won hands down and they need more recognition for their dedication.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 July 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (1)

Accreditations

There are no accreditations posted yet for The White House Nursing Home.

Meet the Team (3)

Kelly Taylor
Kelly TaylorJob Title:Home ManagerJoined: 2016

I have worked in the healthcare sector as a manager for 15 years, 9 of which within this company and 4 of them years working at the white house residential home. I have a wide range of experience within the healthcare sector nursing setting and residential setting which has expanded my knowledge and skills greatly.

I pride my self on having a experienced and knowledgeable team who can provide the high standards of care that our residents we support require and deserve.

I believe my strengths are that I am an open, honest, firm but fair manager who has our resident best interest at heart at all times. I have a very good rapport with all residents and families who we support and support my staff day to day in all areas.

Sarah Nicholson
Sarah NicholsonJob Title:Deputy ManagerJoined: 2023

I have worked in the healthcare sector progressing my career for 15 years, I have worked In management within the healthcare sector for 4 years, 2 of which years I worked alongside the team at the white house which I have thoroughly enjoyed. I have a wide range of experience in healthcare settings working with learning disabilities mental health and older adults. I love working at the white house and enjoy supporting the manager where I can as well as supporting my team day to day. I believe my strengths are that I am very organised, very thorough in my work, open and honest and very passionate.

Shannon Robinson
Shannon RobinsonJob Title:Quality Compliance LeadJoined: 2024

I have worked in the Health Care Sector since I was 18 years old, I have progressed my knowledge from Care Assistant to Senior carer and currently quality compliance lead. I am a trained moving and handling train trainer and also a Qualified Level 4 Health and Social Care Diploma. Within my job role at the White House Care Home, I work alongside my manager and deputy manager to ensure the quality compliance of the service and that our residents' needs are being Met. I am Very Passionate about the Progression of my knowledge. I always have the residents' Best Interests at Heart and am always there to support Anyone when needed.

I believe that my Strengths are that I am caring, compassionate and proactive in my job role to ensure that our residents receive quality and person-centred care meeting all of their individualised needs.

Frequently Asked Questions about The White House Nursing Home

What types of Care is The White House Nursing Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The White House Nursing Home have?

There are 34 Single Rooms and 1 Couples/Companion Room.

What are the Facilities & Services at The White House Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is The White House Nursing Home to the centre of Jarrow?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The White House Nursing Home to verify any information. View our terms and conditions. The White House Nursing Home has an Enhanced Service -more info.