St George's Residential Home

Vigo Lane, Harraton, Washington NE38 9AH
Review Us
9.7 51 Reviews
  • St George's Residential Home, Washington
St George’s is a luxury, purpose built residential care home, set in the grounds of St George’s Church, in the quiet village of Harraton in Washington. Their 38 bedroom suites are designed to give residents luxury, privacy and independence. The home prides itself on providing expert, tailored care in a relaxed, friendly and comfortable setting.

At St George's, they recognise the importance of recreational activities, and have a dedicated activities coordinator, who plans each day based on the lifestyle preferences and abilities of the residents, and so there is a full programme of events available, both in and out of the home.

Their expert staff are always on-hand to answer any questions about this important next stage in yours or your loved ones life, and to guide you through the process, every step of the way. So come and visit St George's, and discover your kind of home.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Good to Know

Person in charge

  • Adam Brennan (Manager)

Local Authority / Social Services

Admission Criteria

  • Admission based on a care assessment completed by the home team to ensure if we can meet the needs of the prospective user.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2001

Room Information

  • Single Rooms (38)

Visiting

  • St George's welcomes visitors of their residents to the home and aim to be as flexible as possible. Visitors are welcome to pop-in, but calling the home to pre-arrange a visit is preferred.

Parking

  • Private parking on-site.

St George's Residential Home Reviews (51)

Total of 51, showing 1-20
9.7

St George's Residential Home has a Review Score of 9.7 (9.689) out of 10, based on 10 reviews in the last 2 years. Over all time St George's Residential Home has 51 reviews.

Overall Experience

  • 38
  • 12
  • 1
  • 0
  • 0

Date Published

51
6
10
10
41
Overall Experience  Overall Experience 5.0 out of 5

Both of my parents are residents in St George's Residential Home. Dad has been there for a year - dementia (also mobility problems etc) Mum has only been there few months - mobility issues and generally frail. The staff are also veyr friendly, warm but still very professional, the atmosphere is always
positive & calm. As we are always aware - they do actually care. Very satisfied overall & would recommend.

Reply from Wellburn Care Homes, Marketing Assistant at St George's Residential Home

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with your parents' care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at St George's.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My family and I had a wonderful afternoon of entertainment and refreshment to celebrate my sister's 90th Birthday. Every visitor and staff and resident joined in the fun to make the occasion exceptional.
It was an afternoon to remember and we view the occasion on the website with other who were unable
to attend and again they too were very impressed! Thank you all!

Reply from Wellburn Care Homes, Marketing Assistant at St George's Residential Home

Thank you so much for your kind words. We are delighted to hear that your sister is enjoying her time with us at St George's, and that our team have made a positive impact on her experience. Our staff takes great pride in treating every resident like family, and your trust in us means the world. We'll ensure your grandmother continues to feel comfortable and supported. Your recommendation is greatly appreciated!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

St George's went above and beyond to make my mums special birthday a memorable experience for her, her friends she has made in the home and our family. Entertainment was organised, tailor made for my mum as well as a buffet tea which everyone thoroughly enjoyed. The staff were excellent and could not
do enough for my mum and our family to ensure that the occasion was celebrated in style. I certainly recommend this home for anyone who has a family member with dementia.

Reply from Wellburn Care Homes, Marketing Assistant at St George's Residential Home

Thank you for leaving such a kind review. We are delighted to hear that our team's compassion and dedication have made a positive impact on your mum's experience at St George's. Our staff takes great pride in treating every resident like family, and your trust in us means the world. We'll ensure your mother continues to feel comfortable and supported. Your recommendation is greatly appreciated!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Dad has been in St George's 3 years, in this time he is treated with dignity, care, respect from all staff members. He is settled, happy and well fed. All staff interact with him and seem genuine in their care. They totally understand his needs which means so much to us as we live more than an hour
away, knowing Dad is taken care of so well gives us peace of mind. Thanks to all the staff at St George's.

Reply from Wellburn Care Homes, Marketing Assistant at St George's Residential Home

Thank you so much for your kind words and thoughtful review. We are delighted to hear that our team's compassion and dedication have made a positive impact on your dad's experience at St George's. Our staff takes great pride in treating every resident like family, and your trust in us means the world. We'll ensure your father continues to feel comfortable and supported. Your recommendation is greatly appreciated!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My father is given excellent support in this lovely, happy environment.
All staff are respectful, caring and professional in everything they do in their support.
Cleanliness is second to none.
Lots of activities are carried out during the week with staff going out of their way to create fun and enriching
experiences.
The menu is varied and always smells Devine.
This really is a First Class Home.

Reply from Wellburn Care Homes, Marketing Assistant at St George's Residential Home

Thank you so much for your kind words and thoughtful review. We are delighted to hear that our team's compassion and dedication have made a positive impact on your dad's experience at St George's. Our staff takes great pride in treating every resident like family, and your trust in us means the world. We'll ensure your father continues to feel comfortable and supported. Your recommendation is greatly appreciated!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

We've always been treated well by staff at St. George's. Mum is content here and gets involved in the activities. Although there are things that can be improved - mostly down to staff levels - we are happy with mum living here.

Reply from Wellburn Care Homes, Marketing Assistant at St George's Residential Home

Thank you so much for your thoughtful review of our home. We are delighted to hear that our team's compassion and dedication have made a positive impact on your mum's experience at St George's, and that she enjoys the activities on offer. Our staff takes great pride in treating every resident like family, and your trust in us means the world. We'll make sure your mother continues to feel comfortable and supported.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

My husband has had really good care since he arrived at St Georges, which has eased so much worry off me. He gets on well with all the staff, they all make a fuss of him. He cannot walk, but nothing is too much trouble. He has been well looked after with finding the right medication for him.
St Georges
couldn't be more friendlier.

Reply from Wellburn Care Homes, Marketing & Activities at St George's Residential Home

Thank you so much for your kind words! We're thrilled to hear that your husband is receiving such good care and that our staff has made his stay comfortable and supportive. It's heartwarming to know that we have been able to ease your worries and provide the right medication for his needs. We pride ourselves on creating a friendly and compassionate environment, and your feedback truly motivates our team. If there is anything more we can do to assist you both, please don't hesitate to reach out.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Since my father started to live and be cared for by the very caring competent team of staff at St George's it has been an ongoing professional partnership between the home and the family to ensure Dad is given the best and appropriate care to make the rest of his life as comfortable and happy as possible.
Extremely positive about his care and the staff are so approachable if we have any questions or concerns.

Reply from Wellburn Care Homes, Marketing & Activities at St George's Residential Home

Thank you so much for your heartfelt review. We are delighted to hear that your father is receiving the compassionate care he deserves at St. George's. Our team is committed to fostering a supportive partnership with families, and it's wonderful to know that you feel comfortable reaching out with any questions or concerns. Your trust means a lot to us. I'll pass on your lovely review to the staff at St. George's.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Mam has been a resident of St George's for 4 years. She is now settled, comfortable and well cared for. The home is small compared to others but I personally think this is a positive as it creates a family atmosphere. Food and drink are plentiful and well-monitored. The staff are excellent very friendly,
caring and polite. The staff and management are very approachable if you have a concern or problem. The home is clean and the decor is nice. Rooms are comfortable and can be decorated with personal items to look more homely. The ethics of the home are excellent and carried out by everyone. Residents are treated with kindness. Would recommend.

Reply from Wellburn Care Homes, Marketing & Activities at St George's Residential Home

Thank you so much for taking the time to leave a wonderful review! We're thrilled to hear that your experience at St George's has been positive and that your mother feels settled and comfortable. We take great pride in creating a family atmosphere, and it's lovely to know that our staff's friendliness and care have made a difference. Your kind words about our food, cleanliness, and the overall ethics of our home mean a lot to us. We truly appreciate your recommendation, I'll pass on your thoughtful words to the staff at St George's.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My sister and I looked at several care homes before arriving at St George's. From the minute I walked into the door and met the staff I felt this was the best place for my mam. The staff are genuine, kind, caring and supportive. They treat Mam with respect, patience, kindness and of course humour. Mam
has settled well and appears to have good relationships with all the staff.
The food is nutritional and varied and staff encourage Mam to eat her food, which is so much appreciated.
I wish to thank the whole staff team at St George's for looking after my mam and providing her with a safe and calm environment which I know meets her needs very well.

Reply from Wellburn Care Homes, Marketing & Activities at St George's Residential Home

Thank you for your lovely review. We're delighted that you and your sister found St George's to be the right fit for your mother. Our team takes great pride in creating a welcoming and supportive environment, and it's wonderful to know that she is treated with respect, patience, and kindness, all the things we value at our homes. I'll pass your kind words on to the staff at St George's.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with this care home. Staff and management are very good and look after my husband's care needs very well. The food is excellent, and all rooms are kept very clean and tidy. Staff and management are very friendly and polite.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law loves being in St George's care home and enjoys socialising with the staff and other residents. Warm, welcoming atmosphere. Enjoys going out on the trips provided by the home and enjoys joining in with the activities.

Reply from Wellburn Care Homes, Marketing Co-ordinator at St George's Residential Home

We are so pleased to hear that your mother-in-law loves being here at St George's! It's truly encouraging to hear such positive feedback about our teams, atmosphere and activities. We will pass on your lovely message to the rest of the team!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Since my mam has been in St George's, she's always been well looked after, and the care she's given has totally put my mind at rest as she has been in a few. But St George's is, in my opinion, I have never seen my mam at her happiest. My mam is well known and has been in St George's for a long time,
and I wouldn't want her to be anywhere else. Keep up the good work, St George's.

Reply from Wellburn Care Homes, Marketing Co-ordinator at St George's Residential Home

Lisa, we are so pleased to hear that your mum is happy staying with us here at St George's and is well looked after. Our teams work so hard to make sure that is the case and to help residents feel at home. We will pass on your kind message to the rest of the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

From the moment we were shown around the home, we believed that it would be the most suitable accommodation. We were not sure how my mother-in-law would settle at first, as she has had a lot going on and had just been discharged from the hospital. After nearly three months, however, we can say that
she has settled in very well, she enjoys taking part in the various activities, and we feel that she is being well looked after. She has said herself that the staff could not be more friendly and helpful, and we have seen for ourselves the respect and care that they provide for all of the residents. Although she has some continuing medical needs, these are all well attended to by the staff who liaise with the medical professionals to ensure that the necessary medical care is also in place, informing us when necessary as to what has happened. We feel comfortable about the care she is receiving and believe that she is being well looked after and her needs are being fully met. Communication has been excellent.

Reply from Wellburn Care Homes, Marketing Co-ordinator at St George's Residential Home

Thank you for the kind review - we are glad to hear your mother has settled well into her new home. Our team will be so encouraged by your positive feedback; thank you for taking the time to share it - we will pass your message on to the rest of the team!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in St George's care home for two years now, and it is somewhere that everyone feels is the right place, surrounded by excellent care and conditions for the specific condition. Our mother is happy, safe and stimulated. It is our first experience of 24-hour care, and as a family, we
feel that we made a great choice.

Reply from Wellburn Care Homes, Marketing Co-ordinator at St George's Residential Home

It is great to hear that St George's is the perfect home for your mother, as this is our aim with any resident coming to live in our homes - creating a real home and the safest and best possible environment for residents is incredibly important to us.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Excellent - staff great, facilities great.
Brother happy.

Reply from Wellburn Care Homes, Marketing Co-ordinator at St George's Residential Home

Hi David, thank you - it's lovely to hear that your brother is happy in his new home! Everyone from our carers to our kitchen staff to our activities coordinators are always working their hardest to make sure every resident feel at home, feel safe and taken care of. We will pass on your kind feedback to the rest of the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

My mam has been a resident for roughly two years, and we have a lot of time and respect for the team here; they have taken excellent care of her. I have to admit, from what I've heard over the years about care homes, I was very wary when my mam had to be placed in one. But she couldn't be in a better
place. I can only commend every who works here and thank them.

Reply from Wellburn Care Homes, Marketing Co-ordinator at St George's Residential Home

Hi Joyce, we are so glad to hear your mum is happy at St George's - our team is constantly hard at work to make sure the home is the best place possible for each and every resident!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident for a number of years and at almost 94 is doing remarkably well. She gets the best of attention and is extremely well looked after. She now suffers from dementia but is happy in her own world. I wouldn’t hesitate to recommend St George’s. The caring attitude and cheerfulness
are outstanding. Many thanks.

Reply from Charlotte Frankland, Marketing Executive at St George's Residential Home

Thank you so much for your lovely review of St Georges. I will pass your comments onto the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I live overseas so contact is by phone or iPad. Staff have been so helpful and friendly. After I have talked to mum, the carer will update me on how mum is doing. They show compassion and care. My mum has settled in well and has been encouraged to participate in activities which has really improved
her health.

Reply from Charlotte Frankland, Marketing Executive at St George's Residential Home

Thank you so much for your lovely review of St Georges! I will pass your comments onto the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Since Covid-19 nursing homes have been very challenged and have to develop different strategies to keep residents safe, entertained and find alternative ways to allow them to continue to engage with friends and family. The manager and staff at St George's have been amazing and have risen to the challenge.
They encourage all to engage with a very full entertainment program, encourage zoom/telephone calls and post daily photos on social media. I can’t speak highly enough of the staff, appear genuinely caring and nothing seems to much trouble. Everybody is extremely polite and there is a lot of humour which is essential in this environment. I have no criticisms and would have no hesitation about recommending St George’s.

Reply from Charlotte Frankland, Marketing Executive at St George's Residential Home

Thank you so much for your lovely review of St Georges! I will pass your comments onto the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.689)

Overview of Review Score

The Review Score of 9.7 (9.689) out of 10 for St George's Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.689 for St George's Residential Home is calculated as follows: ( (86 Excellents x 5) + (29 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 119 Ratings = 4.689

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St George's Residential Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 May 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Awards / Recognitions (10)

Loading...

Meet the Team (2)

Adam

Adam Brennan

Job Title: Home Manager

Joined: 2025

Having always been a champion of health and social care, Adam’s career in the care sector began in 2014 when he started working as a Care Assistant. In 2022, his journey with Wellburn Care Homes began when he joined Glenholme House as a Team Leader. Over the course of his time at Glenholme House, Adam flourished and was promoted to Deputy Manager in early 2023. In April 2025, Adam was promoted to Home Manager of St George’s. Under Adam’s direction, St George’s has continued to thrive, and prides itself on offering first-class, person-led care in a comfortable and luxurious setting.


Qualifications:
NVQ Level 3 in Lead Adult Care Worker.
Currently working towards NVQ Level 5 in Leadership and Management for Adult Care.

Lauren

Lauren Bell

Job Title: Deputy Manager

Joined: 2017

Lauren’s journey with Wellburn began in October 2017 as Team Leader. After taking a well-deserved maternity leave in 2019, Lauren returned and was promoted to Deputy Manager in November 2023.

Frequently Asked Questions about St George's Residential Home

What types of Care is St George's Residential Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does St George's Residential Home have?

There are 38 Single Rooms.

What are the Facilities & Services at St George's Residential Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is St George's Residential Home to the centre of Washington?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St George's Residential Home to verify any information. View our terms and conditions. St George's Residential Home has an Enhanced Service - more info.