St George's Residential Home

Brother happy.

My mam has been a resident for roughly two years, and we have a lot of time and respect for the team here; they have taken excellent care of her. I have to admit, from what I've heard over the years about care homes, I was very wary when my mam had to be placed in one. But she couldn't be in a better place. I can only commend every who works here and thank them.

My Mum has been a resident for a number of years and at almost 94 is doing remarkably well. She gets the best of attention and is extremely well looked after. She now suffers from dementia but is happy in her own world. I wouldn’t hesitate to recommend St George’s. The caring attitude and cheerfulness are outstanding. Many thanks.

I live overseas so contact is by phone or iPad. Staff have been so helpful and friendly. After I have talked to mum, the carer will update me on how mum is doing. They show compassion and care. My mum has settled in well and has been encouraged to participate in activities which has really improved her health.

Since Covid-19 nursing homes have been very challenged and have to develop different strategies to keep residents safe, entertained and find alternative ways to allow them to continue to engage with friends and family. The manager and staff at St George's have been amazing and have risen to the challenge. They encourage all to engage with a very full entertainment program, encourage zoom/telephone calls and post daily photos on social media. I can’t speak highly enough of the staff, appear genuinely caring and nothing seems to much trouble. Everybody is extremely polite and there is a lot of humour which is essential in this environment. I have no criticisms and would have no hesitation about recommending St George’s.

I am so glad that we made the decision to move my dad to St George's Residential Home. He, himself has also stated that he should have been there from the start. The staff are caring and helpful and nothing is ever a bother. After having a bad experience at a previous home (a different company) with not having enough to eat, this home is the total opposite - he can have anything he likes and anytime and I am happy to hear that my dad is enjoying his food and never hungry. Overall, I feel he is being well looked after and I trust the staff to look after my dad especially in these hard times. Thank you St George's Residential Home.

I would not recommend anyone to put their family in this home. I can not fault the staff especially the care staff. They are very good at what they do and very polite but it seems that every time I have been they are always short-staffed and overworked. Due to being short, they are unable to provide the right care needed, some of the team leaders are more than happy to do everything they can to assist with our concerns and enquiries as the current manager always says she will sort things out or get back to you but she never does or never available to talk. There is very little communication where the manager is concerned. I feel she is not interested. When I talk to my relative they are always saying they are hungry they always seem to be doing the same activities and care staff always seem to be doing them. It's a shame to put this on as I feel 7 or 8 months ago the home was at its best and I would have recommended it to anyone, but the last 2 or 3 months, the home seriously dropped its standard.

The quality and humanity if the care has exceeded any expectation you could have and they have gone the extra mile to keep relatives well informed on events unfolding. The new, COVID secure visit pod is also impressive.

I could not be happier with the way my dad is being cared for.

It's like coming home every time we come to visit Mum. Very clean, tidy and staff are like family to us.

Very satisfied that my cousin is well looked after.

The care provided to my mother is excellent. The care team are wonderful and attempt to cater for all my mum's needs.

I find it very peaceful when I visit. I cannot praise it enough. I am so pleased I found it.

My husband has been a service user for long and short periods of time at St. George's Residential Home since November 2017. Throughout this time the quality of care he has received has been excellent. This high standard of care never varies. The management team and staff are consistently kind, caring and professional. I am secure in the knowledge that when I am not there, my husband is safe secure and well cared for.

My husband went into St Georges for respite care as he is in the final stages of cancer. I am looking after him at home and I hurt my back lifting him. The management and staff were fantastic, I spent most of each day at the home with my husband and was very impressed with the caring attitude of all the staff to my husband and all the other residents.

My Mam recently passed away in St George's Residential Care Home. Her end of life care she received by every single member of staff was exceptional. Mam was treated with so much love, respect and dignity, they also supported myself, my husband and daughter, I never felt alone as I spent precious time with my Mam and for that, I will be forever grateful. It's a beautiful home, extremely homely, fantastic caring staff, so many activities, we could not have asked for more. I would highly recommend St. George's care home, thank you to each and every member of staff.

I have visited St George's Residential Home each week since it opened in a voluntary capacity as a pastoral worker at the church next door. My mother was also resident there for some years. The dedicated staff give excellent care to each resident and they seek to give the home as much as a family atmosphere as possible and also give good support to the families.

First impressions very very good, everyone very friendly. A nice place and nice surroundings and I am sure that my wife will be extremely happy here.

Staff appear to be professional and caring. They treat residents with respect, dignity and nothing seems to be a problem for them. The food menu is varied, well prepared and well presented.

Since arriving at St George's I have been very satisfied with the facilities, the staff are very welcoming and I feel at home already.