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Hylton View Care Home

Old Mill Road, Southwick, Sunderland, Tyne & Wear SR5 5TP
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Hylton View Care Home, Sunderland
Hylton View Care Home, Sunderland
Hylton View Care Home, Sunderland

Hylton View Care Home specialises in residential, and residential dementia care. The home has two separate units across two floors the ground floor providing residential care and the 1st floor provides a specialist dementia unit.

The home can accommodate 40 residents and can cater for physical disabilities and sensory impairment. There are a cinema room and communal lounges and dining rooms on both floors.

This modern facility has en-suite bedrooms and is...  

Care Provided by Hylton View Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,149 - £1,149£1,149 - £1,149
Residential Dementia Care£1,149 - £1,149£1,149 - £1,149

Fees can vary dependent on assessment.

Contact Hylton View Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Dominique Creighton (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1998
  • Last Refurbishment: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (40)

Parking

  • Car park available

Hylton View Care Home Reviews (61)

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10

Hylton View Care Home has a Review Score of 10 (9.950) out of 10, based on 22 reviews in the last 2 years. Over all time Hylton View Care Home has 61 reviews.

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Review from S K (Daughter of Resident) published on 10 August 2026 Submitted via Website
Overall Experience

Absolutely amazing staffer we're looking for a permanent home for my mam who has mixed dementia as soon as walking into the home we had a great feeling about this home she's been looked after really well the staff are patient and amazing with not just my mam but all residents

Reply from Dominique Creighton, Manager at Hylton View Care Home

Thank you so much for your wonderful review. It means a great deal to our entire team to hear that you felt so welcomed from the moment you walked through our doors.

We understand how important it is to find the right home for a loved one living with dementia, and we are honoured that you have...  

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Review from D L (Daughter of Resident) published on 3 July 2026 Submitted via Website
Overall Experience

Every member of staff in the home makes each and every resident feel loved cared for and at times special in their own way

The residents are all lovely and clean and bathed at all times

They have hairdresser that comes in on a Friday and to see the residents with their hair all dressed be and nice make us as family feel as good as they do

The food is of a high standard and plenty of choice given to n a daily basis

I would indeed recommend mend this facility to anyone looking for a residential home for a loved one.

Reply from Dominique Creighton, Manager at Hylton View Care Home

Thank you for your kind and thoughtful review. We're delighted to hear that you feel your loved one is cared for with such compassion and dignity by our team. It means so much to know that the little touches, from our Friday hairdresser visits to the quality of our meals, help our residents feel...  

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Review from S M (Daughter of Resident) published on 16 June 2026 Submitted via Postal Card
Overall Experience

Overall, the care home is very good. We are always made to feel welcome, and the staff are all brilliant and very friendly. Any information about mam is passed on professionally and quickly. Mam is always treated with dignity, and her needs are seen to quickly. The home is done out nicely, and pictures of the residents are displayed doing the many activities that take place. We are very happy with mam's care, and she is very happy there.

Reply from Dominique Creighton, Manager at Hylton View Care Home
Thank you so much for your kind words and positive feedback. We are delighted to hear that you feel welcomed whenever you visit and that you are happy with the care your mam receives.

Our team works hard to ensure that every resident is treated with dignity, respect, and compassion, and it is...  

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Review from Michael E (Son of Resident) published on 9 June 2026 Submitted via Website
Overall Experience

My dad had been a resident at Hylton View Care Home since 2023, and the care he received was second to none. He loved the food and really enjoyed the daily activities. I especially appreciated how the staff encouraged everyone to get involved - it truly felt like one big family. The staff could never do enough to help and always went above and beyond for both residents and their families.

Sadly, my dad passed away on 16th May at the care home, surrounded by his loved ones. I will never forget the kindness, compassion, and support the staff showed him throughout his time there. I'll always be incredibly grateful and will continue to support this wonderful care home however I can.

Reply from Dominique Creighton, Manager at Hylton View Care Home

Thank you so much for your heartfelt and touching review. We are deeply sorry for the loss of your dad and would like to extend our sincere condolences to you and your family.

It means a great deal to hear that your dad enjoyed his time with us, from the food and daily activities to the...  

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Review from G L (Granddaughter of Resident) published on 10 November 2025 Submitted via Website
Overall Experience

My nan has lived at Hylton View for almost 2 years and I couldn't wish for a better place for her to live. When I come to visit I rarely find her in her room as she's in the communal lounge or taking part in activities. My nan enjoys her meals and the staff are very helpful. Thank you to everyone.

Reply from Dominique Creighton, Manager at Hylton View Care Home

Thank you so much for your kind words and heartfelt feedback. We're absolutely delighted to hear how much your nan enjoys living at Hylton View and that she's actively involved in the communal lounge and activities it's exactly the kind of vibrant, caring environment we strive to create. Knowing...  

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Review from Rachel L (Sister of Resident) published on 10 November 2025 Submitted via Website
Overall Experience

My sister has recently moved into Hylton View and I am amazed at how well she has settled in. This home has really changed my view on care homes. The staff are very welcoming, friendly and nothing ever seems too much. My sister has enjoyed joining in the arts and crafts and the lovely meals served. Thank you to the care staff, management and admin are all very welcoming when coming into the home.

Reply from Dominique Creighton, Manager at Hylton View Care Home

Thank you so much for your kind and thoughtful words. Were absolutely delighted to hear how well your sister has settled into Hylton View and that her experience has positively changed your perception of care homes. It means a great deal to our entire teamcare staff, management, and admin aliketo...  

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Review from J B (Granddaughter of Resident) published on 14 October 2025 Submitted via Website
Overall Experience

This care home offers first class care and quality service from the get go. They have tailored my grandads needs specifically to him which is excellent. The manager and care staff are brilliant. My grandad is enjoying the meals that are freshly prepared by the cook. I could not be more settled and happy knowing my grandad is part of Hylton View

Reply from Dominique Creighton, Manager at Hylton View Care Home

Thank you so much for your kind and thoughtful feedback. It truly means the world to us to hear how well your grandad is settling in at Hylton View. Our team works hard to provide personalised care and a welcoming environment, so knowing that he feels comfortable and well looked after is incredibly...  

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Review from L C (Friend of Resident) published on 10 October 2025 Submitted via Website
Overall Experience

My friend has been in this home a little while now. The care she receives is fantastic nothing is a problem for the staff. The food is always fresh and home cooked. I only have good things to say about Hylton View it's a lovely friendly home.

Reply from Dominique Creighton, Manager at Hylton View Care Home

Thank you so much for your kind words and thoughtful feedback. We're absolutely delighted to hear that your friend is enjoying her time at Hylton View and that our team's care and dedication are making a positive difference. It means a great deal to us to know that the home-cooked meals and...  

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Review from T D (Granddaughter of Resident) published on 10 October 2025 Submitted via Website
Overall Experience

Amazing care home with amazing staff that make everyone feel welcome and included. My personal experience has been nothing but wonderful for how they treat my Nana. They go above and beyond for everyone.

Reply from Dominique Creighton, Manager at Hylton View Care Home

Thank you for your feedback. It is lovely to hear that the staff are welcoming and make everyone feel included. I will pass on your feedback to the staff team.

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Review from S M (Granddaughter of Resident) published on 16 July 2025 Submitted via Website
Overall Experience

I'm so glad we picked this care home for my grandma, the staff is amazing and couldn't do enough for you or the service users. She has settled amazingly through the staff assuring her she is perfectly safe. Couldn't not thank them enough

Reply from Dominique Creighton, Manager at Hylton View Care Home

Thank you for your feedback regarding grandma. We are very pleased to hear she has settled in well. I will pass on your kind words to the staff team at Hylton View.

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Review from Allison W (Daughter of Resident) published on 4 April 2025 Submitted via Postal Card
Overall Experience

My mother has been at Hylton View Care Home for nearly 6 years. The care and catering and cleanliness cannot be praised highly enough. Would recommend this care centre highly enough.

Reply from Vicki Rees, Regional Operations Manager at Hylton View Care Home

Thank you for taking the time to complete a review. We are pleased to hear you are happy with the care and support your mother is receiving at Hylton View and will pass your kind comments onto the care home team.

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Review from Henry C (Son of Resident) published on 20 March 2025 Submitted via Postal Card
Overall Experience

I was against my mum going in a home you hear bad press about them how wrong that is. Hylton View staff where amazing to my mum, looked after her really well, place was spotless her cloth's always wash brilliant. Care workers always on hand with fresh drinks and snacks, meal choice was good and well prepared. Management were brilliant when my mum reached her end, I am forever grateful.

Reply from Honor Keatley, Group Business Development Director at Hylton View Care Home

Thank you so much for sharing your thoughts about your mum's care at what must be a difficult time. It is so helpful for new care seekers to read what a positive difference being in a care home can make, despite it being such a hard decision initially. Thanks once again. With best wishes, Group Business Development Director

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Review from S D (Daughter of Resident) published on 12 March 2025 Submitted via Website
Overall Experience

My mam has been at Hylton View a few months and settled better than I thought she would in a care home. It's such a friendly environment the staff are lovely. The other residents are smiley and dressed well. The manager is approachable and friendly

Reply from Sandra Ward, Operations Director at Hylton View Care Home

We are pleased to hear your mam has settled well into Hylton View, and that you both find the environment friendly and care being provided by friendly and approachable staff. We will ensure your comments are passed to the staff team, thank you for taking the time to give us feedback.

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Review from Kay T (Granddaughter of Resident) published on 5 March 2025 Submitted via Website
Overall Experience

All the staff are helpful and friendly. I'm really happy with the level of care and support my Gran receives and she always seems settled each time I come to visit. Her room is always lovely and clean. It's also great that theres a private facebook group so i can see some of the things my Gran gets up to in the week, it's lovely to see her photographs pop up. I'd like to thank all the staff for your continued care for my Gran

Reply from Dominique Creighton, Manager at Hylton View Care Home

Thank you for your lovely review. We are so pleased that your Gran is settled and your enjoying seeing the daily activities that are put on Facebook.

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No Rating
Review from Ashlea M (Granddaughter of Resident) published on 5 March 2025 Submitted via Website
Overall Experience
My Nana spent around 5 weeks in Hylton View Care Home. The staff in here go above and beyond. They made us feel like we were all at home in what was a hard time. They treat my Nana with great dignity, care and respect. They excelled in all her needs and nothing was a problem. They took the time to get her settled and make sure she was comfortable. Staff were professional but also down to earth. We could not be more greatful.

A extra special thanks to the Manager, who was always chatting and checking into my Nana, as well as making her laugh! He also spoke honestly and professionaly to family making the process smooth. My Nana sadly passed away in the care home. We could not be more greatful to this place and the staff for making my Nana so comfortable.

Reply from Dominique Creighton, Manager at Hylton View Care Home

Thank you for your lovely review. We are so pleased your nana was treat with great dignity and care. We are so pleased you all felt at ease during the 5 weeks your nana was at Hylton View.

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Review from G D (Granddaughter of Resident) published on 31 January 2025 Submitted via Website
Overall Experience

The experience in this care home is great, really looking after my grandad since he's came in. He's really enjoying it and settled right in, had no bother with anything. Fabulous care home. Really good and fun activities.

Reply from Sandra Ward, Operations Director at Hylton View Care Home

We are really pleased your Grandad has settled in and enjoying living in Hylton View. We will ensure this is fed back to the manager and team.

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Review from C O (Daughter of Resident) published on 20 January 2025 Submitted via Postal Card
Overall Experience

My mother is very comfortable and content. She says she feels safe, she enjoys the view from her room, especially "her tree". The staff are pleasant and always kind and helpful.

Reply from Sandra Ward, Operations Director at Hylton View Care Home

Thank you for your review, it is lovely to hear your mother feels safe, comfortable and content and enjoying "her tree" we will ensure your comments are passed to the staff team.

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Review from D L (Grandson of Resident) published on 17 January 2025 Submitted via Website
Overall Experience

I find the staff very friendly and helpful to not just my grandmother but all residents and visitors. There is always plenty of activities on to keep the residents entertained and the building is well maintained and clean.

Reply from Honor Keatley, Group Business Development Director at Hylton View Care Home

Thank you so much for taking the time to leave a review. It's great for the team to read what a positive impact they have. Best wishes, Group Business Development Director.

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Review from S M (Daughter of Resident) published on 17 January 2025 Submitted via Website
Overall Experience

Staff are very helpful and friendly always helping my mam and other residents. Manager and deputy were always there when I needed them. The activities are really good, there's bingo, one to ones and more.

Reply from Honor Keatley, Group Business Development Director at Hylton View Care Home

What a great review, thank you so much for sharing your thoughts. It's so helpful to new care seekers to read the views of people currently experiencing care and their family members.

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Review from C W (Wife of Resident) published on 17 January 2025 Submitted via Website
Overall Experience
I couldn't be happier with the care and service that is provided to my husband. All staff go above and beyond and nothing is ever too much trouble. I feel content knowing my husband is safe and well looked after.

Management is amazing, super friendly and always willing to help.

Reply from Honor Keatley, Group Business Development Director at Hylton View Care Home

What a fantastic review - thank you so much. The team sound like they are led by a wonderful Manager. It's so good to read that you feel your husband is safe and well looked after. With best wishes, Group Business Development Manager.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 February 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (1)

Accreditations

There are no accreditations posted yet for Hylton View Care Home.

Meet the Team (1)

Dominique Creighton
Dominique CreightonJob Title:Home ManagerJoined: 2017

I am a Home Manager with a deep commitment to providing high-quality, person-centred care for adults with a wide range of needs. Over the past 9 years, I’ve built my career in the social care sector by leading with compassion, integrity, and a strong focus on creating environments where people feel safe, respected, and valued.

In my role at Hylton View Care Home, I oversee the day-to-day running of the home and support a dedicated team of staff. I work hard to foster a positive culture where everyone feels empowered to deliver outstanding care. Building strong relationships with residents, families, and professionals is at the heart of what I do, and I take pride in ensuring that every individual receives support tailored to their preferences, strengths, and goals.

I’m passionate about promoting independence, dignity, and wellbeing, and I’m always looking for ways to improve the experience of those who live and work in Hylton View Care Home.

Frequently Asked Questions about Hylton View Care Home

What types of Care is Hylton View Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hylton View Care Home have?

There are 40 Single Rooms.

What are the Facilities & Services at Hylton View Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Hylton View Care Home to the centre of Sunderland?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hylton View Care Home to verify any information. View our terms and conditions. Hylton View Care Home has an Enhanced Service -more info.