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The home can accommodate 40 residents and can cater for physical disabilities and sensory impairment. There are a cinema room and communal lounges and dining rooms on both floors.
This modern facility has en-suite bedrooms and is...
Care Provided by Hylton View Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees can vary dependent on assessment.
The price(s) shown are provided by the care home. Contact Hylton View Care Home for full pricing details and T&Cs.
Contact Hylton View Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Roseberry Care Centre (England) Ltd
- Private Owned
Person in charge
- Dominique Creighton (Registered Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1998
- Last Refurbishment: 2019
- Number of floors: 2
Room Information
- Single Rooms (40)
Parking
- Car park available
Hylton View Care Home Reviews (61)
Hylton View Care Home has a Review Score of 10 (9.950) out of 10, based on 22 reviews in the last 2 years.
Over all time Hylton View Care Home has 61 reviews.
Absolutely amazing staffer we're looking for a permanent home for my mam who has mixed dementia as soon as walking into the home we had a great feeling about this home she's been looked after really well the staff are patient and amazing with not just my mam but all residents
Thank you so much for your wonderful review. It means a great deal to our entire team to hear that you felt so welcomed from the moment you walked through our doors.
We understand how important it is to find the right home for a loved one living with dementia, and we are honoured that you have...
Every member of staff in the home makes each and every resident feel loved cared for and at times special in their own way
The residents are all lovely and clean and bathed at all timesThey have hairdresser that comes in on a Friday and to see the residents with their hair all dressed be and nice make us as family feel as good as they do
The food is of a high standard and plenty of choice given to n a daily basis
I would indeed recommend mend this facility to anyone looking for a residential home for a loved one.
Thank you for your kind and thoughtful review. We're delighted to hear that you feel your loved one is cared for with such compassion and dignity by our team. It means so much to know that the little touches, from our Friday hairdresser visits to the quality of our meals, help our residents feel...
Overall, the care home is very good. We are always made to feel welcome, and the staff are all brilliant and very friendly. Any information about mam is passed on professionally and quickly. Mam is always treated with dignity, and her needs are seen to quickly. The home is done out nicely, and pictures of the residents are displayed doing the many activities that take place. We are very happy with mam's care, and she is very happy there.
Our team works hard to ensure that every resident is treated with dignity, respect, and compassion, and it is...
My dad had been a resident at Hylton View Care Home since 2023, and the care he received was second to none. He loved the food and really enjoyed the daily activities. I especially appreciated how the staff encouraged everyone to get involved - it truly felt like one big family. The staff could never do enough to help and always went above and beyond for both residents and their families.
Sadly, my dad passed away on 16th May at the care home, surrounded by his loved ones. I will never forget the kindness, compassion, and support the staff showed him throughout his time there. I'll always be incredibly grateful and will continue to support this wonderful care home however I can.
Thank you so much for your heartfelt and touching review. We are deeply sorry for the loss of your dad and would like to extend our sincere condolences to you and your family.
It means a great deal to hear that your dad enjoyed his time with us, from the food and daily activities to the...
My nan has lived at Hylton View for almost 2 years and I couldn't wish for a better place for her to live. When I come to visit I rarely find her in her room as she's in the communal lounge or taking part in activities. My nan enjoys her meals and the staff are very helpful. Thank you to everyone.
Thank you so much for your kind words and heartfelt feedback. We're absolutely delighted to hear how much your nan enjoys living at Hylton View and that she's actively involved in the communal lounge and activities it's exactly the kind of vibrant, caring environment we strive to create. Knowing...
My sister has recently moved into Hylton View and I am amazed at how well she has settled in. This home has really changed my view on care homes. The staff are very welcoming, friendly and nothing ever seems too much. My sister has enjoyed joining in the arts and crafts and the lovely meals served. Thank you to the care staff, management and admin are all very welcoming when coming into the home.
Thank you so much for your kind and thoughtful words. Were absolutely delighted to hear how well your sister has settled into Hylton View and that her experience has positively changed your perception of care homes. It means a great deal to our entire teamcare staff, management, and admin aliketo...
This care home offers first class care and quality service from the get go. They have tailored my grandads needs specifically to him which is excellent. The manager and care staff are brilliant. My grandad is enjoying the meals that are freshly prepared by the cook. I could not be more settled and happy knowing my grandad is part of Hylton View
Thank you so much for your kind and thoughtful feedback. It truly means the world to us to hear how well your grandad is settling in at Hylton View. Our team works hard to provide personalised care and a welcoming environment, so knowing that he feels comfortable and well looked after is incredibly...
My friend has been in this home a little while now. The care she receives is fantastic nothing is a problem for the staff. The food is always fresh and home cooked. I only have good things to say about Hylton View it's a lovely friendly home.
Thank you so much for your kind words and thoughtful feedback. We're absolutely delighted to hear that your friend is enjoying her time at Hylton View and that our team's care and dedication are making a positive difference. It means a great deal to us to know that the home-cooked meals and...
Amazing care home with amazing staff that make everyone feel welcome and included. My personal experience has been nothing but wonderful for how they treat my Nana. They go above and beyond for everyone.
Thank you for your feedback. It is lovely to hear that the staff are welcoming and make everyone feel included. I will pass on your feedback to the staff team.
I'm so glad we picked this care home for my grandma, the staff is amazing and couldn't do enough for you or the service users. She has settled amazingly through the staff assuring her she is perfectly safe. Couldn't not thank them enough
Thank you for your feedback regarding grandma. We are very pleased to hear she has settled in well. I will pass on your kind words to the staff team at Hylton View.
My mother has been at Hylton View Care Home for nearly 6 years. The care and catering and cleanliness cannot be praised highly enough. Would recommend this care centre highly enough.
Thank you for taking the time to complete a review. We are pleased to hear you are happy with the care and support your mother is receiving at Hylton View and will pass your kind comments onto the care home team.
I was against my mum going in a home you hear bad press about them how wrong that is. Hylton View staff where amazing to my mum, looked after her really well, place was spotless her cloth's always wash brilliant. Care workers always on hand with fresh drinks and snacks, meal choice was good and well prepared. Management were brilliant when my mum reached her end, I am forever grateful.
Thank you so much for sharing your thoughts about your mum's care at what must be a difficult time. It is so helpful for new care seekers to read what a positive difference being in a care home can make, despite it being such a hard decision initially. Thanks once again. With best wishes, Group Business Development Director
My mam has been at Hylton View a few months and settled better than I thought she would in a care home. It's such a friendly environment the staff are lovely. The other residents are smiley and dressed well. The manager is approachable and friendly
We are pleased to hear your mam has settled well into Hylton View, and that you both find the environment friendly and care being provided by friendly and approachable staff. We will ensure your comments are passed to the staff team, thank you for taking the time to give us feedback.
All the staff are helpful and friendly. I'm really happy with the level of care and support my Gran receives and she always seems settled each time I come to visit. Her room is always lovely and clean. It's also great that theres a private facebook group so i can see some of the things my Gran gets up to in the week, it's lovely to see her photographs pop up. I'd like to thank all the staff for your continued care for my Gran
Thank you for your lovely review. We are so pleased that your Gran is settled and your enjoying seeing the daily activities that are put on Facebook.
A extra special thanks to the Manager, who was always chatting and checking into my Nana, as well as making her laugh! He also spoke honestly and professionaly to family making the process smooth. My Nana sadly passed away in the care home. We could not be more greatful to this place and the staff for making my Nana so comfortable.
Thank you for your lovely review. We are so pleased your nana was treat with great dignity and care. We are so pleased you all felt at ease during the 5 weeks your nana was at Hylton View.
The experience in this care home is great, really looking after my grandad since he's came in. He's really enjoying it and settled right in, had no bother with anything. Fabulous care home. Really good and fun activities.
We are really pleased your Grandad has settled in and enjoying living in Hylton View. We will ensure this is fed back to the manager and team.
My mother is very comfortable and content. She says she feels safe, she enjoys the view from her room, especially "her tree". The staff are pleasant and always kind and helpful.
Thank you for your review, it is lovely to hear your mother feels safe, comfortable and content and enjoying "her tree" we will ensure your comments are passed to the staff team.
I find the staff very friendly and helpful to not just my grandmother but all residents and visitors. There is always plenty of activities on to keep the residents entertained and the building is well maintained and clean.
Thank you so much for taking the time to leave a review. It's great for the team to read what a positive impact they have. Best wishes, Group Business Development Director.
Staff are very helpful and friendly always helping my mam and other residents. Manager and deputy were always there when I needed them. The activities are really good, there's bingo, one to ones and more.
What a great review, thank you so much for sharing your thoughts. It's so helpful to new care seekers to read the views of people currently experiencing care and their family members.
Management is amazing, super friendly and always willing to help.
What a fantastic review - thank you so much. The team sound like they are led by a wonderful Manager. It's so good to read that you feel your husband is safe and well looked after. With best wishes, Group Business Development Manager.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 February 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Hylton View Care Home.
There are no upcoming events for Hylton View Care Home.
Awards / Recognitions (1)
- 30 Jan 2026Recipient: Hylton View Care Home
Accreditations
There are no accreditations posted yet for Hylton View Care Home.
Meet the Team (1)

I am a Home Manager with a deep commitment to providing high-quality, person-centred care for adults with a wide range of needs. Over the past 9 years, I’ve built my career in the social care sector by leading with compassion, integrity, and a strong focus on creating environments where people feel safe, respected, and valued.
In my role at Hylton View Care Home, I oversee the day-to-day running of the home and support a dedicated team of staff. I work hard to foster a positive culture where everyone feels empowered to deliver outstanding care. Building strong relationships with residents, families, and professionals is at the heart of what I do, and I take pride in ensuring that every individual receives support tailored to their preferences, strengths, and goals.
I’m passionate about promoting independence, dignity, and wellbeing, and I’m always looking for ways to improve the experience of those who live and work in Hylton View Care Home.
Frequently Asked Questions about Hylton View Care Home
What types of Care is Hylton View Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Hylton View Care Home have?
There are 40 Single Rooms.
What are the Facilities & Services at Hylton View Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Hylton View Care Home to the centre of Sunderland?
1.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hylton View Care Home to verify any information. View our terms and conditions. Hylton View Care Home has an Enhanced Service -more info.
