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Hylton View Care Home

Old Mill Road, Southwick, Sunderland, Tyne & Wear SR5 5TP
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Hylton View Care Home, Sunderland
Hylton View Care Home, Sunderland
Hylton View Care Home, Sunderland

Hylton View Care Home specialises in residential, and residential dementia care. The home has two separate units across two floors the ground floor providing residential care and the 1st floor provides a specialist dementia unit.

The home can accommodate 40 residents and can cater for physical disabilities and sensory impairment. There are a cinema room and communal lounges and dining rooms on both floors.

This modern facility has en-suite bedrooms and is...  

Care Provided by Hylton View Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,149 - £1,149£1,149 - £1,149
Residential Dementia Care£1,149 - £1,149£1,149 - £1,149

Fees can vary dependent on assessment.

Contact Hylton View Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Dominique Creighton (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1998
  • Last Refurbishment: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (40)

Parking

  • Car park available

Hylton View Care Home Reviews (61)

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10

Hylton View Care Home has a Review Score of 10 (9.950) out of 10, based on 22 reviews in the last 2 years. Over all time Hylton View Care Home has 61 reviews.

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Showing 61 reviews matching selected criteria
Review from I C (Son of Resident) published on 20 December 2022 Submitted via Postal Card
Overall Experience

All staff are excellent and professional. The care and time taken with both my parents are outstanding, and nothing is any bother to them. Staff are always happy when we visit and keep us informed of both parents' well-being. The care home is always clean, and we feel my parents are in a safe place. We have and will continue to recommend Hylton View.

Reply from Sandra Ward, Regional Operations Manager at Hylton View Care Home

Thank you for your positive comments about Hylton View and the staff team, and your recommendation is appreciated. We will ensure this is passed to the manager and the staff team.

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Review from Tracy M (Daughter of Resident) published on 11 October 2022 Submitted via Postal Card
Overall Experience

He received great care from all staff. Always show great respect and compassion and give him the dignity he needs.

Reply from Sandra Ward, Regional Operations Manager at Hylton View Care Home

Thank you for your kind comments we will ensure this is passed to the staff team.

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Review from Brian F (Son of Resident) published on 11 October 2022 Submitted via Postal Card
Overall Experience

Staff very attentive. Always pleasant. Mam seems happy enough.

Reply from Sandra Ward, Regional Operations Manager at Hylton View Care Home

Thank you for your feedback we will ensure this is passed on to the staff team.

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Review from Carol S (Daughter of Resident) published on 31 January 2022 Submitted via Postal Card
Overall Experience
While my Mam was at Hylton View Care Home she received the best care.
I couldn't have picked a better care home for her.

Everyone was caring, kind and very helpful and everyone was very cheerful and seemed very happy.

Reply from Sandra Ward, Regional Operations Manager at Hylton View Care Home

Thank you so much for your kind comments about the care your mum received in Hylton View, we will ensure this is passed on to the staff team.

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Review from Andrea F (Daughter of Resident) published on 15 November 2021 Submitted via Website
Overall Experience

My mam was resident from earlier this year and sadly died a short while ago. Since my mam has lived at Hylton View Care Home she has been cared for fantastically by all the staff including all the carers, housekeeping team and management. I really could not have asked for better care. My Dad is also now a resident and I'm sure he will continue to receive the best care. I wouldn't hesitate to recommend this care home. Nothing is too much trouble and everyone is always approachable and helpful. Thank you.

Reply from Sandra Ward, Regional Operations Manager at Hylton View Care Home

Thank you for your lovely comments, I will ensure your feedback is passed on to the staff team.

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Review from Sheila C (Daughter of Resident) published on 5 June 2021 Submitted via Postal Card
Overall Experience

The staff are always very pleasant and obliging nothing is too much bother for them if I ask anything.

Reply from Kim Teasdale, Manager at Hylton View Care Home

Thank you so much for your kind comments Sheila we are always happy to help, We will ensure this is fed back to the staff team.

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Review from C W (Daughter of Resident) published on 10 September 2020 Submitted via Postal Card
Overall Experience

I am quite happy with my mam's care although it can never be like one's own home. I think the staff try their best to care for the residents even when short-staffed. They are friendly, caring and engaging as is the managers and this is how it should always be. Nail cleaning should be more frequent though and I am aware that clothing and other items sometimes go amiss. Meals are nice as I often go in for a weekday meal or on a Sunday. Activities must be ongoing and pleasurable for the residents, it's so important. I work in care myself and know its value.

Reply from Sandra Ward, Regional Operations Manager at Hylton View Care Home

Thank you for your kind comments. We value any feedback and will look into the points you have raised and act on them. Kind regards Sandra.

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Review from Mandy B (Daughter of Resident) published on 13 February 2020 Submitted via Website
Overall Experience

I am completely satisfied with the care my mother recieves. The staff are really friendly and patient and it makes me feel at ease, my mam being in their care.

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Review from Pauline C (Daughter of Resident) published on 24 September 2019 Submitted via Website
Overall Experience

Bought dad into Hylton View for respite, from going to visit the care home we knew this was the place for him. Modern surroundings and facilities throughout. The staff are so friendly, helpful and great with dads care needs. Will definitely be taking him back there for his little holidays. Thanks again to everyone involved with dad. You are all a credit to the centre.

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Review from Tracy N (Granddaughter of Resident) published on 13 September 2019 Submitted via Website
Overall Experience

Extremely clean with a wonderful atmosphere. The staff are dedicated and very attentive. I couldn't be happier knowing my grandfather is getting the care he deserves.

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Review from Patricia L (Daughter-in-law of Resident) published on 7 August 2019 Submitted via Postal Card
Overall Experience

While visiting my mother-in-law I find the home to be very clean and tidy and well maintained, I find the staff very friendly and helpful.

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Review from Jennie B (Niece of Resident) published on 20 September 2018 Submitted via Postal Card
Overall Experience

Cannot complain about anything. Everyone is friendly and very caring.

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Review from Ken G (Son of Resident) published on 11 April 2018 Submitted via Website
Overall Experience
I would like to say that while my mother was in care at Hylton View Care Home she was very happy with the care she received and she loved the staff that cared for her, my mother was always clean and tidy as was her room.

The manager was always ready to listen to anything I had to say concerning my mother and if there was anything she could do to improve my mother’s care it would be sorted ASAP and that’s all I could ask.

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Review from Amy B (Granddaughter of Resident) published on 8 March 2018 Submitted via Website
Overall Experience
My nana has been in this care home for several months and I would highly recommend it. Everything within the care home is great. It's clean, tidy and couldn't ask for nicer staff. If I have any questions about my nana or anything regarding my nana, they deal with it quickly. When I visit my nana and it's time to leave, I know that when I'm not there, my nana will be cared for and looked after so it puts my mind at ease.

I would definitely recommend this care home, as my nana is settled and content so I know I made the right decision choosing Hylton View Care Home for my nana.

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Review from Vikki D (Granddaughter of Resident) published on 7 February 2018 Submitted via Website
Overall Experience

A brilliant team of staff, brilliant manager and plenty of activity’s for my grandad to do. Could not give them any faults! Fantastic.

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Review from Sharon B (Daughter of Resident) published on 25 January 2018 Submitted via Website
Overall Experience

Hylton View Care Home is a breath of fresh air. The communication and understanding of my dad's needs are excellent having some difficulties in his previous care home I was constantly worried each time the phone rang. He settled great into a routine while he's quite vocal at 84 the manager and the care staff and nurses are great with him and meet his every need. For a family member, this is paramount for peace of mind when you can't be there every day I'd highly recommend Hylton View to other people wanting to place a family member.

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Review from F H (Son-in-law of Resident) published on 23 January 2018 Submitted via Postal Card
Overall Experience

Hylton View looked after my father-in-law for 3 1/2 years, no complaints whatsoever. Staff, care, accommodation, all at a very high standard. Now my mother-in-law is resident there so we know she will be looked after very well.

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Review from Carole N (Friend of Resident) published on 22 January 2018 Submitted via Website
Overall Experience
My friend lives at Hylton View Care Home and she is very well cared for the staff are very helpful and know her needs the activities are really good she like going out to the salvation army to watch a movie and having my lunch out

Christmas was especially nice the home was very festive and a lovely family came in all dress up as elves

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Review from Jill E (Daughter of Resident) published on 12 January 2018 Submitted via Postal Card
Overall Experience

This care home looked after my father for 3 1/2 years. Accommodation, staff, meals etc were great. Staff could not do enough for my father during his final moments and kept all the family informed, every step of the way - a job thoroughly well done. Nothing was too much for them. Now my mother has accommodation in this home, as we all know, as a family her health, mental care will be looked after. I recommend this home very strongly. Job well done to all staff. Thank you.

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Review from John M (Resident / Service User) published on 7 June 2017 Submitted via Postal Card
Overall Experience

I like living at Hylton View Care Home, I am well cared for by the staff. I feel safe at Hylton View. I like the food that is provided. I get involved in the activities and are happy with the activities provided.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 February 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (1)

Accreditations

There are no accreditations posted yet for Hylton View Care Home.

Meet the Team (1)

Dominique Creighton
Dominique CreightonJob Title:Home ManagerJoined: 2017

I am a Home Manager with a deep commitment to providing high-quality, person-centred care for adults with a wide range of needs. Over the past 9 years, I’ve built my career in the social care sector by leading with compassion, integrity, and a strong focus on creating environments where people feel safe, respected, and valued.

In my role at Hylton View Care Home, I oversee the day-to-day running of the home and support a dedicated team of staff. I work hard to foster a positive culture where everyone feels empowered to deliver outstanding care. Building strong relationships with residents, families, and professionals is at the heart of what I do, and I take pride in ensuring that every individual receives support tailored to their preferences, strengths, and goals.

I’m passionate about promoting independence, dignity, and wellbeing, and I’m always looking for ways to improve the experience of those who live and work in Hylton View Care Home.

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