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Hylton View Care Home

Old Mill Road, Southwick, Sunderland, Tyne & Wear SR5 5TP
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Hylton View Care Home, Sunderland
Hylton View Care Home, Sunderland
Hylton View Care Home, Sunderland

Hylton View Care Home specialises in residential, and residential dementia care. The home has two separate units across two floors the ground floor providing residential care and the 1st floor provides a specialist dementia unit.

The home can accommodate 40 residents and can cater for physical disabilities and sensory impairment. There are a cinema room and communal lounges and dining rooms on both floors.

This modern facility has en-suite bedrooms and is...  

Care Provided by Hylton View Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,149 - £1,149£1,149 - £1,149
Residential Dementia Care£1,149 - £1,149£1,149 - £1,149

Fees can vary dependent on assessment.

Contact Hylton View Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Dominique Creighton (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1998
  • Last Refurbishment: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (40)

Parking

  • Car park available

Hylton View Care Home Reviews (61)

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10

Hylton View Care Home has a Review Score of 10 (9.950) out of 10, based on 22 reviews in the last 2 years. Over all time Hylton View Care Home has 61 reviews.

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Showing 61 reviews matching selected criteria
Review from Tracy B (Granddaughter of Resident) published on 17 October 2024 Submitted via Postal Card
Overall Experience

My experience of Hylton View overall is excellent. The management are very open-door policy and very approachable. The staff are very diligent and very helpful. My grandmother has settled very well with help and co-operation of staff.

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Review from C F (Daughter-in-law of Resident) published on 24 September 2024 Submitted via Postal Card
Overall Experience

We find the home really clean and friendly, always makes you feel welcome, and seems to be looking after Dad really well. We are so pleased with the care he is receiving.

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Review from David M (Grandson of Resident) published on 8 August 2024 Submitted via Postal Card
Overall Experience
Great care home - looking after people that need it.

My grandmother became ill over the last few months, and the staff looked after her extremely well.

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Review from E N (Daughter of Resident) published on 7 August 2024 Submitted via Postal Card
Overall Experience

My mam receives excellent care from all the staff they are friendly manager and deputy manager are very helpful.

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Review from P H (Daughter of Resident) published on 7 August 2024 Submitted via Postal Card
Overall Experience

The care she receives is excellent from manager deputy manager and staff.

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Review from R M (Son of Resident) published on 3 July 2024 Submitted via Postal Card
Overall Experience
Mam was quite poorly the other week and with a lot of care and love from all the staff she made a full recovery.
Many thanks to all the staff. Mam told me all the staff are very kind and there's always someone there to give a helpful hand.

I've got nothing but praise and high regards to all the staff and I know mam is in very good hands. Thank you all.

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Review from J M (Daughter-in-law of Resident) published on 3 July 2024 Submitted via Postal Card
Overall Experience

My mother-in-law has been in this care home for a few years now and loves it, good food, lovely staff and enjoys the activities and trips out.

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Review from K O (Son of Resident) published on 10 June 2024 Submitted via Postal Card
Overall Experience
Found both staff and the facility to be very good. Care workers, cleaners, and nurses all play a huge role in not always easy circumstances.

I think a fresh painting program for rooms and corridor areas would benefit this lovely home.

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Review from P L (Son of Resident) published on 24 May 2024 Submitted via Postal Card
Overall Experience

I find the staff very friendly and helpful not just to my mother but all residents. Staff go out of their way to be as helpful as possible.

Reply from Kim Teasdale, Manager at Hylton View Care Home

Thanks for your feedback, I will pass this onto the staff team.

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Review from L S (Granddaughter of Resident) published on 24 May 2024 Submitted via Postal Card
Overall Experience

I am very pleased with the care and support my Nana receives. The staff are very polite and are willing to answer any questions I may have. You can always find a member of staff when you need one. I have no concerns with any aspects of my nana's care or well-being staying at Hylton View.

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Review from L O (Friend of Resident) published on 24 May 2024 Submitted via Postal Card
Overall Experience

The staff at Hylton View were extremely helpful given the sensitive situation my neighbour was in when her daughter sadly passed away and she was unable to stay in her family home. A place was found promptly for her and Hylton View became her new home. My neighbour enjoys her conversations with staff and feels comfortable. The food is great according to my friend and she is happy to be here.

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Review from Doris D (Cousin of Resident) published on 17 May 2024 Submitted via Postal Card
Overall Experience

The care my cousin is given is excellent. The care staff are wonderful to both residents and family. No fault about this home at all.

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Review from K H (Niece of Resident) published on 14 May 2024 Submitted via Postal Card
Overall Experience

I attended a coffee morning whilst visiting my aunt. The staff were excellent, very friendly and very attentive to the residents, my aunt's room was very clean and homely. My aunt is very happy and content with you and praises all the staff.

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Review from K M (Son of Resident) published on 26 February 2024 Submitted via Postal Card
Overall Experience

I visit Mam regularly and find the care home is always clean and comfortable. All the staff are very friendly and helpful.

Reply from Sandra Ward, Regional Operations Manager at Hylton View Care Home

Thank you for your comments we will ensure this is passed to the team at Hylton View.

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Review from C H (Niece of Resident) published on 28 November 2023 Submitted via Postal Card
Overall Experience

Cannot fault the care and dedication my uncle received. He was only there for a short time, but in this time, he was cared for with dignity and respect. The care staff always had time to speak to you and reassure you that he was getting the best care possible, thus putting the family's minds at ease. Thank you to you all.

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Review from L G (Daughter of Resident) published on 6 November 2023 Submitted via Postal Card
Overall Experience

Cannot fault the care that my dad has received. Staff have been amazing in looking after him, especially the care home manager. They have gone above and beyond what needs to be done.

Reply from Sandra Ward, Regional Operations Manager at Hylton View Care Home

Thank you for your kind comments, I will ensure it is passed onto the team.

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Review from Christine W (Daughter of Resident) published on 24 August 2023 Submitted via Postal Card
Overall Experience

Hylton View was an easy choice for Mam from the minute we were greeted and shown around. The manager could not be more helpful and supportive. The carers really care for residents and families. The home is clean, friendly and welcoming. The ladies have made Mam feel so comfortable at this very frightening time for her.

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Review from N C (Daughter of Resident) published on 18 May 2023 Submitted via Postal Card
Overall Experience

I have been very impressed by the quality of care at Hylton View Care Home. Staff are brilliant, the manager excellent and very approachable. My dad is very well cared for her and I would recommend this care home to anyone.

Reply from Sandra Ward, Regional Operations Manager at Hylton View Care Home

Thank you for your kind comments. We are so pleased that your dad is happy in the home and well cared for, we will pass this on to the care team.

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Review from L F (Granddaughter of Resident) published on 12 April 2023 Submitted via Postal Card
Overall Experience
My review of the home is staff members are most of the times very helpful and friendly. The home is very clean and grounds well maintained.

The building is also very secure.

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Review from Julie H (Daughter of Resident) published on 30 January 2023 Submitted via Postal Card
Overall Experience

Three members of staff took it on themselves to bring my Mam to a family party on a Saturday night as it was a special occasion so she could be a part of the celebration and I could relax knowing she was well cared for.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 February 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (1)

Accreditations

There are no accreditations posted yet for Hylton View Care Home.

Meet the Team (1)

Dominique Creighton
Dominique CreightonJob Title:Home ManagerJoined: 2017

I am a Home Manager with a deep commitment to providing high-quality, person-centred care for adults with a wide range of needs. Over the past 9 years, I’ve built my career in the social care sector by leading with compassion, integrity, and a strong focus on creating environments where people feel safe, respected, and valued.

In my role at Hylton View Care Home, I oversee the day-to-day running of the home and support a dedicated team of staff. I work hard to foster a positive culture where everyone feels empowered to deliver outstanding care. Building strong relationships with residents, families, and professionals is at the heart of what I do, and I take pride in ensuring that every individual receives support tailored to their preferences, strengths, and goals.

I’m passionate about promoting independence, dignity, and wellbeing, and I’m always looking for ways to improve the experience of those who live and work in Hylton View Care Home.

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