Search...

Regents View Care Home

Francis Way, Hetton-le-Hole, Houghton le Spring, Tyne & Wear DH5 9EQ
Harbour Healthcare Ltd Logo
Jobs
Regents View Care Home logo
We will be forever grateful.S H(Daughter-in-law of Resident/Service User)
Regents View Care Home, Houghton le Spring
It was her home where she was safe and cared for by staff who became her family and loved her.Elaine E(Daughter of Resident/Service User)
Regents View Care Home, Houghton le Spring
Regents View has provided first-class care for my mum since her arrival.Brian M(Son of Resident/Service User)
Regents View Care Home, Houghton le Spring

Regents View Care Home is located in Hetton-le-Hole and is close to shops, amenities and public transport.

The service provides nursing care for people who live with more complex medical needs, whilst offering residential care for those who need support with everyday activities such as washing, dressing or eating, as well as keeping on top of taking medications.

Nursing and residential care is also provided for those living with dementia.

Dementia...  

Care Provided by Regents View Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing Care£1,309 - £1,334£1,440 - £1,465
Nursing Dementia Care£1,309 - £1,334£1,440 - £1,465

Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available. Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.

Contact Regents View Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Delia Rus (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (50)

Regents View Care Home Reviews (56)

Submit a Review
9.3

Regents View Care Home has a Review Score of 9.3 (9.287) out of 10, based on 11 reviews in the last 2 years. Over all time Regents View Care Home has 56 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Regents View Care Home
Loading...
Showing 56 reviews matching selected criteria
Review from Janice S (Wife of Resident) published on 2 July 2026 Submitted via Postal Card
Overall Experience

My husband was only at Regents View for a week's respite care, but I was very satisfied with the care and treatment he received while here. Would certainly have no hesitation in sending him there again for more respite. Staff and management very helpful and courteous.

Reply from Jack Pollard, Reviews Team at Regents View Care Home

Thank you for your kind words. We are pleased to hear that you were satisfied with the care provided and that our team was helpful and courteous. Your feedback is invaluable as we strive to deliver high-quality care and support to all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ron W (Husband of Resident) published on 3 June 2026 Submitted via Postal Card
Overall Experience

As I come in every day to see my wife for nearly 3 years, I witness the care she receives, which is excellent from the staff. The running of the home by the management is also excellent. I would recommend this home.

Reply from Jack Pollard, Administrative Sales & Marketing Support at Regents View Care Home

Thank you Ron for letting us know how we are doing at Regents View Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Maureen S (Cousin of Resident) published on 20 May 2026 Submitted via Postal Card
Overall Experience

My cousin is very well cared for. The staff are always helpful and understand her needs. They are very approachable. The room is very clean and comfortable. The food looks very appetising and nothing it too much trouble to encourage her to eat.

Reply from Jack Pollard, Administrative Sales & Marketing Support at Regents View Care Home

Thank you for letting us know how we are doing at Regents View Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. Take care & have a lovely day!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carol K (Wife of Resident) published on 7 May 2026 Submitted via Postal Card
Overall Experience
First class nothing is ever too much trouble.

The staff are friendly while remaining professional. They always have time for me. The home is clean and most welcoming. Lots of activites and trips out.

Reply from Jack Pollard, Administrative Sales & Marketing Support at Regents View Care Home

Thank you Carol for letting us know how we are doing at Regents View Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R C (Husband of Resident) published on 24 April 2026 Submitted via Postal Card
Overall Experience

My wife has been supported at Regents View since Dec 2025 during which time she has gained an improved quality of life due I believe to the continuing interaction with staff and residents the support and excellent care from staff and medical team my family and I are very happy with this and all other aspects of her care. Thank you.

Reply from Jack Pollard, Administrative Sales & Marketing Support at Regents View Care Home

Thank you for your comments about your recent experiences at Regents View Care Home. Our residents' wellbeing is our main priority and it is great to hear that you are so pleased with the quality of our care. Take care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lynn C (Daughter of Resident) published on 6 April 2026 Submitted via Website
Overall Experience
My mum is so happy and she appears to have a good relationship with her carers. I am very happy with her care and how she has settled into her new home so quickly.
I do like how my mums care takes in to consideration the feeling of my mum.

Mum is now joining in with activities and she can't wait to get out into to the garden.

Reply from Jack Pollard, Administrative Sales & Marketing Support at Regents View Care Home

Thank you Lynn for your positive feedback towards Regents View Care Home. One of our top priorities is to provide comfort into the home so all residents feel welcomed. We are so pleased to hear how well your Mum has settled in. If there is anything more we can do, please do not hesitate to reach out.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Andrew C (Son of Resident) published on 1 December 2025 Submitted via Postal Card
Overall Experience

Fantastic staff, father well looked after.

Reply from Jack Pollard, Administrative Sales & Marketing Support at Regents View Care Home

Thank you Andrew for your feedback following your experiences with our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Take care & have a wonderful day.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S H (Daughter of Resident) published on 15 July 2025 Submitted via Postal Card
Overall Experience

Mum is settled in the home she has lived in the home since 2018 and I have never had an issue with her care, she has been well cared for and although she is now virtually bed bound/ chair bound the staff are doing every thing in their power to prevent the inevitable pressure sores they regularly turn her and have her on the air mattress with regular checks I am happy with the care she is given.

Reply from Jack Pollard, Administrative Sales & Marketing Support at Regents View Care Home

Thank you for your comments about your recent experience at Regents View Care Home. Our residents' wellbeing is our main priority and it is great to hear that you are so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Have a wonderful day.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sharon E (Niece of Resident) published on 31 December 2024 Submitted via Postal Card
Overall Experience
Since my Aunt has lived here she has settled in really well and is very content and happy. It is very comforting to see that all the staff are extremely good with her.
My only concern is that some of her items have gone missing on many occasions and as yet her outdoor shoes, walking stick and a personal handmade gift that she treasured have still not been located after many months.

Overall we are extremely happy with the continued care she is receiving from everyone.

Reply from Hannah Burke, Marketing Executive at Regents View Care Home

Thank you, Sharon, for taking the time to leave us your feedback. Our residents' wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J F (Brother of Resident) published on 27 December 2024 Submitted via Postal Card
Overall Experience
Regents View is a welcoming home, all the staff are attentive and caring towards the residents and visitors alike.
They form good relationships with all the residents.

The food is excellent and wholesome and always available on request.

Reply from Claire Cole, Marketing Assistant at Regents View Care Home

Thank you for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive and look forward to seeing you again soon. Take care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S H (Daughter-in-law of Resident) published on 19 December 2024 Submitted via Postal Card
Overall Experience

My husband and I would just like to thank each and every one of you at Regents View. For all you did for our beloved Mother. She could not have been in better hands, you were all amazing and made her passing a clam and peaceful experience. We will be forever grateful.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael C (Brother of Resident) published on 20 June 2024 Submitted via Postal Card
Overall Experience
On behalf of all the family, we are very happy with the facilities and the way my brother is being looked after.
We have noticed the vast improvement in him within the short time her has been here.

The staff are very welcoming and helpful, making a friendly atmosphere.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M L (Daughter of Resident) published on 15 April 2024 Submitted via Website
Overall Experience

My dad has been in this home for six months now. The staff are lovely and very caring towards all of the residents and he is always kept clean and tidy, however, this home uses a lot of agency staff which means the residents don’t get to know a lot of the carers on a personal level and vice versa. Had some issues when he first went in but the manager was always there to listen and take action. The home itself could do with a refurb especially upstairs as does not feel homely at all, activities could be better to keep the residents stimulated and the home is in desperate need of a new minibus as always broken which means residents can’t get out on day trips.

Reply from Harriet Sharland, Marketing Assistant at Regents View Care Home

Thank you for taking the time to share your feedback. We appreciate your kind words about our team's care and dedication to your dad. We understand the importance of personal connections and are continuously working to improve this aspect of our service at Regents View. Our current employment of...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Elaine E (Daughter of Resident) published on 13 March 2024 Submitted via Website
Overall Experience

My lovely mam died 30th November and had been part of Regents View family for almost two years. It was her home where she was safe and cared for by staff who became her family and loved her. She was able to enjoy lovely meals and treats, bingo, arts and crafts, visits from school children and bus rides to the seaside for fish and chips. Staff helped Mam to maintain her love of music and dancing in the lounge, at the local club and also in her room. I visited regularly and I was always made aware of any changes or concerns about mam. The manager is very approachable and reassuring and this is reflected in the staff and how they work as a team and as caring individuals. Mam was shown kindness, humour, understanding and compassion, as was I. I will be forever grateful to the staff who cared for Mam on the day she died and I have comfort in knowing her Regents View family was with her.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C C (Wife of Resident) published on 30 January 2024 Submitted via Postal Card
Overall Experience

Since my husband became a resident in the care home. I feel he will be well cared for. The manager is great to approach, nothing is a bother to her and her staff which puts me at ease knowing my husband is in safe hands. The home is beautiful, clean and the bedrooms are excellent, great home-cooked food. What I really like about the home is every member of staff are great with residents and families.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Yvonne M (Wife of Resident) published on 19 January 2024 Submitted via Postal Card
Overall Experience

I feel residents like my husband do not get any stimulation. As he is wheelchair bound, don't know what the answer is. Asked about the therapy tablet to a member of staff, didn't think it had been on.

Reply from Harriet Sharland, Marketing Assistant at Regents View Care Home

Thank you for taking the time to leave us your feedback. We are passionate about supporting residents to participate in vibrant and stimulating activities and we are disheartened to hear this may not be met. Our home manager welcomes you to discuss your concerns further with her. She has an...  

Facilities
No Rating
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Brian M (Son of Resident) published on 21 December 2023 Submitted via Postal Card
Overall Experience

Regents View has provided first-class care for my mum since her arrival. As I live in Northern Ireland, it is not always possible to just pop in and see my mum. But I am kept updated by staff if there are any issues. On my visits, the staff are friendly and courteous and treat my mum with respect. Meals are well presented and have a good variation. The general cleanliness of the home is to a high standard. When I return home after each visit, I know that my mum will continue to be well cared for by the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M G (Wife of Resident) published on 21 December 2023 Submitted via Postal Card
Overall Experience

I have found the home to be very good, much better than I had expected it to be. The staff have been very kind and helpful, and my husband seems to be more or less content with the fact he has to be there!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Neale B (Son of Resident) published on 23 February 2023 Submitted via Website
Overall Experience
My mother spent the last 15 months of her long life at Regents View Care Home. She died at the age of 101. Despite her being a very independent lady she was content there and we could not have asked for more caring staff. We live five hours away, but we were kept up to date on even the slightest incident or change.
What always impressed us, was when we rang, whoever answered the phone always knew exactly where my mother was and what she was doing.
She was well cared for. After being admitted, it was not long before she looked the healthiest she had looked in years.

We would thoroughly recommend Regents View.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Steven S (Nephew of Resident) published on 15 December 2022 Submitted via Website
Overall Experience

The Manager and all the staff go above and beyond for my uncle's needs and always uphold his dignity in all aspects of his care I would recommend this care service for any family member

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Regents View Care Home.

Upcoming Events

There are no upcoming events for Regents View Care Home.

Awards / Recognitions (5)

Accreditations

There are no accreditations posted yet for Regents View Care Home.

Meet the Team (3)

Delia Rus
Delia RusJob Title:Home Manager

Delia Rus moved to Regents View working as a registered nurse until March 2021, then advanced to Deputy Manager. In September last year, she was promoted to Home Manager, showcasing her dedication and expertise.

Delia enjoys reading, staying active through walks, and keeping in touch with her close family and friends.

Her proudest achievement outside work is being able to balance her professional and personal life.

For those looking for care, she advises visiting multiple care homes to find the perfect fit, emphasising comfort and support.

Delia loves spending time with residents, families, and colleagues, valuing their feedback for continuous improvement.

She encourages those who enjoy helping others to pursue a career in care, as Delia finds it incredibly rewarding to look after those who need it.

Mary Adeleye
Mary AdeleyeJob Title:Deputy Manager

Hi, my name is Mary, and I am the Deputy Manager here at Regents View Care Home

Kathleen O'Brien
Kathleen O'BrienJob Title:Administrator

Hi, my name is Kathleen, and I am the Administrator here at Regents View Care Home

Frequently Asked Questions about Regents View Care Home

What types of Care is Regents View Care Home registered for?

Older Person Care, Dementia, Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Regents View Care Home have?

There are 50 Single Rooms.

What are the Facilities & Services at Regents View Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Regents View Care Home to the centre of Houghton le Spring?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Regents View Care Home to verify any information. View our terms and conditions. Regents View Care Home has an Enhanced Service -more info.